Xero is a cloud-based accounting platform designed to support small to mid-sized businesses with efficient financial management. It offers features such as automated bank feeds, real-time financial reporting, and seamless invoicing from any device. With 24/7 access, strong inventory management capabilities, and integration with various apps, Xero provides a secure and scalable solution that helps streamline operations, improve cash flow visibility, and minimize manual data entry errors. Review collected by and hosted on G2.com.

There are no issues with Xero. Those who work on the platform appreciate it very much. However, it would be beneficial to have an exception report that highlights any changes made in previous filing periods. Review collected by and hosted on G2.com.

I like how easy it is to use and how often we can rely on it. It’s a familiar tool with all the necessary features we require. It integrates seamlessly with the other services we use, like our banks. It also offers good automation options. I’ve always had a great, quick response from customer support. Review collected by and hosted on G2.com.

To be honest, the UI could be better, as could the API endpoints and the options for using Xero through custom applications we build for our in-house needs. Hubdoc also needs additional recognition improvements, along with more rules or templates to help classify documents and automatically fill in the relevant fields. For Xero in general, I’d like to see improved graphs and more visualisation options. Review collected by and hosted on G2.com.

I wouldn't know- I can't log in! So far the answer is NOTHING Review collected by and hosted on G2.com.

There is NO customer support. I recently purchased their software, but I can’t log in—and if you can’t log in, you can’t get support to help you log in. On top of that, it also means you can’t cancel your subscription.

I did receive an email offering to let me schedule time with support, but the earliest option was in three weeks! This company is a piece of junk. Review collected by and hosted on G2.com.

What I like most about Xero is its clean, user-friendly interface and the convenience of cloud-based access. It simplifies day-to-day accounting tasks such as invoicing, bank reconciliation, expense tracking, and financial reporting. I also appreciate the real-time collaboration features and its integrations with a wide range of business applications, which make it an efficient way to manage finances and help support productivity. Review collected by and hosted on G2.com.

Xero is generally easy to use, but some of the more advanced reporting and customization options can feel limited, particularly compared with more enterprise-focused accounting platforms. Pricing can also be a consideration for small businesses, and certain features still come with a learning curve for new users. Expanding customer support availability and adding more robust built-in inventory capabilities would help improve the overall experience. Review collected by and hosted on G2.com.

Xero is great of how simple it makes invoicing and tracking payments. I can create and send invoices right from the platform, and clients can pay through paypal, which fit well with how i alreday run things. Matching payments to invoices is easy straightforward and i really appreciate having all my subscription and monthly expenses in one spot. The built in reports are also helpful they give me a fast snapshot of how business is doing without me having to build a bunch of spredsheeta from scratch. Review collected by and hosted on G2.com.

It took a bit initial effort to configure everything correctly, but once it was all set up, it became much more intutive to use. Review collected by and hosted on G2.com.

Uploading supporting documents is easy, and the automatic allocation suggestions are helpful. The integration with Hubdoc also makes it possible to upload supporting documents at the source.

We are just in the beginning stages of implementation and can see the possibilities of reporting, although a lot of work are still to be done. Review collected by and hosted on G2.com.

Some of the layouts of the reports are still difficult to understand, especially regarding Contact in general.

Because of limitations on user rights will prevent us of using Xero files exclusively, rather than having to integrate with outside programs. Review collected by and hosted on G2.com.

I really find Xero simple and easy to use, which means everything that is required for a business owner is there to use, and it feels like it's been built specifically for the small business owner. The bank reconciliation feature stands out because it's simple to use. Apps integrate seamlessly with Xero, and the accounting tools, like manual entries and management accounts, are clean and easy to navigate. The initial setup was simple and easy to transfer over, plus they provide great training. Review collected by and hosted on G2.com.

I would like to see what more AI can do for speeding up repetitive tasks. Sometimes there are connection issues with bank feed and dashboard. Review collected by and hosted on G2.com.

I use Xero for my freelance graphic design business, and it’s made invoicing and payments much easier to manage. I create and send invoices directly from Xero and let clients pay through PayPal, which works well for my workflow. When payments come in, I reconcile them against invoices and keep everything organized in one place. I also track my software subscriptions and run basic reports to see where I stand each month. Review collected by and hosted on G2.com.

I haven’t had any major issues. There was a small learning curve at first, mainly around understanding some accounting terms and setting up categories properly, but once it was set up, it’s been straightforward. Review collected by and hosted on G2.com.

I’m a freelance full-stack developer and used to track everything in spreadsheets. After about a year with Xero, I can’t imagine going back. I use it mainly for creating and sending invoices, reconciling bank transactions, and tracking expenses.

I’ve connected Stripe and PayPal so clients can pay directly from the invoice, which has definitely sped up payments. The bank feed pulls in transactions daily, and I usually spend a few minutes matching payments and categorizing expenses like software subscriptions or hosting. It’s way more organized than my old manual setup. I also check the Profit & Loss report every month to see how things are trending. Review collected by and hosted on G2.com.

Some of the accounting terms still feel a bit heavy. Setting things up the way my accountant wanted took some trial and error. Occasionally, the reconciliation suggestions aren’t perfect, especially with partial payments, so I have to double-check. Review collected by and hosted on G2.com.

I really like that Xero provides two ways to check and see how my business is going, through both the app and the website, which is very convenient. The support is great and amazing, and they solved my payment issue within an hour. I love the invoicing feature; it's so amazing to send invoices through a PDF to all the clients and it's paperless, which is a great advantage. I also appreciated how easy the initial setup was, thanks to resources like YouTube and AI. Xero is perfect and suitable for my needs, covering wholesale and retail invoicing and business, and I believe it's suitable for all business kinds. I even plan on expanding in the future and know it will remain suitable for me. Review collected by and hosted on G2.com.

I think Xero could be improved if they just make the phone app a bit lighter. Review collected by and hosted on G2.com.