Xero Pros and Cons

Nothing. It's really bad now. They don't listen to customers. A bunch of people working there trying to re invent the wheel to keep themselves in a job. Review collected by and hosted on G2.com.

Horrible invoicing. They had great invoicing which was easy to use and business like mine got very efficient at using and now this new version is costing business so much time. They have tons of bad feedback but won't listen to their customers. A bunch of people trying to re invent the wheel just to keep themselves in a job with absolutely no care for their customers. Review collected by and hosted on G2.com.

Xero is easy to use from the payslip side. when you need to view your payslips or your schedule with your company it is easy enough if it is paired with planday. I use it almost daily and it helps. Review collected by and hosted on G2.com.

there's no way to sort your payslips and the interface is a bit clunky. when you download any document form there it will have the same name. Review collected by and hosted on G2.com.

The Software for very easy to use. Initially ,the implementation was a little bit hard but the support helped us around to get used to it . i have been using this software for 5 years . The Inventory module and Fixed asset module are the best one. Integration without dashboard are easy Review collected by and hosted on G2.com.

The UI is outdated. I have been seeing this UI since last 5 years . Some of the module has been updated but the tax report is like working in a 90s software . Review collected by and hosted on G2.com.

For a long time, you could use finance packages for multinational corps or nothing. It scales back the excessive unnecessary tools in huge finance packages to still have high powered systems that let you manage your accounts. Review collected by and hosted on G2.com.

Not much! I am wracking my brains but for what we need it's perfect - maybe how much is an additional add on rather than core, but that does keep the cost down. Review collected by and hosted on G2.com.

Xero has been a dependable accounting solution, allowing us to handle all of our financial management needs in one spot. It aids in the management of expenses and the tracking of cash flows into and out of the business. They provide best customer service. Financial reports provide valuable insight into the financial health and performance of businesses. Review collected by and hosted on G2.com.

We also utilize XPM as our CRM. When generating tasks in XPM, it would be useful to have the whole chart of accounts available in the income account drop down box. Sometimes tasks or expenditures must be coded back into an expense or COG account. Review collected by and hosted on G2.com.

The memories of how good it used to be, and the lessons learned about how terrible it is now. Review collected by and hosted on G2.com.

New changes are force-fed to customers whilst still in beta or alpha, with no opt-out

Prices have gone up repeatedly

Features used everyday have been removed

The new user interface is bloated and requires more work

Keyboard shortcuts/entry have been removed

Support don't seem to care and just give canned responses

The interface just gets laggier every month

This used to be a great product, but since ~2022 it's just slipped further and further backwards. Review collected by and hosted on G2.com.

I feel the invoice template makes it so simple to complete large invoicing uploads. The editing of invoices, email templates and accounts is made very simple. Like the automatic invoice reminder emails that can be set to generate at the specific intervals of your choosing. Review collected by and hosted on G2.com.

I would like to see updates so when you apply a credit note to an invoice and you want to send an updated credit note to the member that they will actually see all the details on the credit note showing every invoice applied to it. Currently when a member requests an update, we just take a screenshot. Review collected by and hosted on G2.com.

Helps keep our accounts in order. Reconciling accounts is super user friendly. I find the payroll feature super easy to use Review collected by and hosted on G2.com.

The price is higher than competitors such as quick books Review collected by and hosted on G2.com.

Its logical flow of bookkeeping. Everything is simple and works as intended. Review collected by and hosted on G2.com.

It is not as easy to see how certain transactions have been categorized by vendor in the bank feed but that is the only thing that is worse than QuickBooks Review collected by and hosted on G2.com.

The presentation of all the operations, the method for uploading files, drag and drop functionality. Ease of integration. Review collected by and hosted on G2.com.

Xero, in my opinion, has certain limitations in customizing reports and may involve additional costs for certain features. Review collected by and hosted on G2.com.