--- title: Xero Reviews meta\_title: 'Xero Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1732 reviews by the users' company size, role or industry to find out how Xero works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1732 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### Xero Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Xero's **ease of use** enhances their accounting experience, allowing focus on business instead of software complexities. [(851 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606342&qs=pros-and-cons#reviews) Users value the **simplicity of invoicing and payment tracking** in Xero, streamlining their financial management effortlessly. [(366 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607677&qs=pros-and-cons#reviews) Users appreciate Xero for its **simple invoicing and streamlined payment tracking** , enhancing overall financial management efficiency. [(314 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607536&qs=pros-and-cons#reviews) Users find Xero to greatly enhance **efficiency** , streamlining financial management and saving valuable time and effort. [(304 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606467&qs=pros-and-cons#reviews) Users appreciate the **simplicity and ease of use** of Xero, enhancing invoicing and payment tracking significantly. [(279 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607299&qs=pros-and-cons#reviews) Users find the **missing features** of Xero, like lack of support and robust reporting, limiting for advanced needs. [(319 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1605715&qs=pros-and-cons#reviews) Users find **limited options** in Xero's reporting features, lacking flexibility for custom sales analysis or forecasting. [(173 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607721&qs=pros-and-cons#reviews) Users find **limited customization** in Xero's reporting features, impacting detailed sales analysis and forecasting capabilities. [(142 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606392&qs=pros-and-cons#reviews) Users find the **reporting limitations** in Xero hinder deeper analysis and disrupt workflow efficiency during busy periods. [(134 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607525&qs=pros-and-cons#reviews) Users face challenges due to **poor customer support** , particularly with slow response times and no immediate phone assistance. [(121 mentions)](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606499&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Xero ##### 1. Ease of Use Users find Xero's **ease of use** enhances their accounting experience, allowing focus on business instead of software complexities. [ See 851 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606342&qs=pros-and-cons#reviews) See Related User Reviews ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Small-Business (50 or fewer emp.) 5.0/5 "Great Software with lots of features" What do you like about Xero? Regular updates in functionality make the software great to use and we are happy to recommend for our clients. ![Toni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni R.") TR Toni R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Billing and Customer Support Solution" What do you like about Xero? I appreciate how Xero simplifies my business tasks, particularly billing and customer support, making them much easier to handle. I value all the tool ##### 2. Invoice Management Users value the **simplicity of invoicing and payment tracking** in Xero, streamlining their financial management effortlessly. [ See 366 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607677&qs=pros-and-cons#reviews) See Related User Reviews ![Toni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni R.") TR Toni R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Billing and Customer Support Solution" What do you like about Xero? I appreciate how Xero simplifies my business tasks, particularly billing and customer support, making them much easier to handle. I value all the tool ![Aishwarya A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aishwarya A.") AA Aishwarya A. Mid-Market (51-1000 emp.) 5.0/5 "Efficient and User-Friendly Accounting with Xero" What do you like about Xero? I like Xero’s clean interface, easy invoicing, and seamless bank reconciliation—it makes accounting simple and efficient. ##### 3. Transactions Users appreciate Xero for its **simple invoicing and streamlined payment tracking** , enhancing overall financial management efficiency. [ See 314 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607536&qs=pros-and-cons#reviews) See Related User Reviews CR Chris R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Financial Management for My Business" What do you like about Xero? I appreciate Xero for automating so much of my finances, making it super easy to use and very reliable. I love the reconciliation process that automat PS Pankhudi S. Mid-Market (51-1000 emp.) 4.5/5 "Hassle Free Bank Reconciliations With Xero." What do you like about Xero? The interface of this tool is so clean that accounting doesn’t feel like a chore anymore. I love how it handles bank reconciliations – it gives me sug ##### 4. Efficiency Users find Xero to greatly enhance **efficiency** , streamlining financial management and saving valuable time and effort. [ See 304 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606467&qs=pros-and-cons#reviews) See Related User Reviews ![Toni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni R.") TR Toni R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Billing and Customer Support Solution" What do you like about Xero? I appreciate how Xero simplifies my business tasks, particularly billing and customer support, making them much easier to handle. I value all the tool CR Chris R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Financial Management for My Business" What do you like about Xero? I appreciate Xero for automating so much of my finances, making it super easy to use and very reliable. I love the reconciliation process that automat ##### 5. Simple Users appreciate the **simplicity and ease of use** of Xero, enhancing invoicing and payment tracking significantly. [ See 279 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607299&qs=pros-and-cons#reviews) See Related User Reviews ![Toni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni R.") TR Toni R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Billing and Customer Support Solution" What do you like about Xero? I appreciate how Xero simplifies my business tasks, particularly billing and customer support, making them much easier to handle. I value all the tool ![Kristie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristie D.") KD Kristie D. Small-Business (50 or fewer emp.) 5.0/5 "Modern, Intuitive Cloud App with Seamless Integrations" What do you like about Xero? It has a modern and clean, simple interface along with being very intuitive. Being cloud based makes it easy to work from anywhere. It integrates se ### 5 Cons or Disadvantages of Xero ##### 1. Missing Features Users find the **missing features** of Xero, like lack of support and robust reporting, limiting for advanced needs. [ See 319 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1605715&qs=pros-and-cons#reviews) See Related User Reviews ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Small-Business (50 or fewer emp.) 5.0/5 "Great Software with lots of features" What do you dislike about Xero? Cost increases make it less attractive to smaller businesses DA David A. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Accounting with Quick Insights" What do you dislike about Xero? I guess group companies could be an area for improvement. At the moment if you manage say have businesses within a group, it would be great to be able ##### 2. Limited Options Users find **limited options** in Xero's reporting features, lacking flexibility for custom sales analysis or forecasting. [ See 173 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607721&qs=pros-and-cons#reviews) See Related User Reviews CJ Connery J. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Invoicing with Easy Setup" What do you dislike about Xero? The ability to format the emails that proceed the invoicing could be improved. Being able to format them more like the brand-oriented invoicing would PS Pankhudi S. Mid-Market (51-1000 emp.) 4.5/5 "Hassle Free Bank Reconciliations With Xero." What do you dislike about Xero? The cost has been creeping up lately, which is a problem for a small business. Also, the reporting is a little inflexible – if you want a very specifi ##### 3. Limited Customization Users find **limited customization** in Xero's reporting features, impacting detailed sales analysis and forecasting capabilities. [ See 142 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606392&qs=pros-and-cons#reviews) See Related User Reviews CJ Connery J. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Invoicing with Easy Setup" What do you dislike about Xero? The ability to format the emails that proceed the invoicing could be improved. Being able to format them more like the brand-oriented invoicing would PS Pankhudi S. Mid-Market (51-1000 emp.) 4.5/5 "Hassle Free Bank Reconciliations With Xero." What do you dislike about Xero? The cost has been creeping up lately, which is a problem for a small business. Also, the reporting is a little inflexible – if you want a very specifi ##### 4. Accounting Limitations Users find the **reporting limitations** in Xero hinder deeper analysis and disrupt workflow efficiency during busy periods. [ See 134 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607525&qs=pros-and-cons#reviews) See Related User Reviews DA David A. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Accounting with Quick Insights" What do you dislike about Xero? I guess group companies could be an area for improvement. At the moment if you manage say have businesses within a group, it would be great to be able GK Gail K. Small-Business (50 or fewer emp.) 4.5/5 "Extremely customizable and flexible" What do you dislike about Xero? -it doesn't automatically add interest to overdue accounts -I don't like that i can't talk/chat with a person immediately when i need help. I hate th ##### 5. Poor Customer Support Users face challenges due to **poor customer support** , particularly with slow response times and no immediate phone assistance. [ See 121 mentions ](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606499&qs=pros-and-cons#reviews) See Related User Reviews ![Toni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni R.") TR Toni R. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Billing and Customer Support Solution" What do you dislike about Xero? They promised me a $25 gift card in exchange for my review, but I never received it. I feel misled by their offer. DA David A. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Accounting with Quick Insights" What do you dislike about Xero? I guess group companies could be an area for improvement. At the moment if you manage say have businesses within a group, it would be great to be able ![Hammad .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hammad .") H Hammad . AI & ML Specialist (Intern) Small-Business (50 or fewer emp.) 8/3/2026 "Clean Dashboard and Fast Bank Reconciliation Make Accounting Straightforward" 4/5 What do you like best about Xero? What I like best about Xero is its clean and well- organized dashboard. Creating invoices, tracking expenses, and checking cash flow are all straightforward, so I don't have to spend time searching for features. Bank reconciliation is also quick, which has reduced the time I spend on routine accounting tasks every week. Review collected by and hosted on G2.com. What do you dislike about Xero? One thing I don't like is that some advanced features take a bit of time to learn, especially if you're new to the platform. I'd also like to see more customization in the reporting section, and the pricing can feel a little high for smaller businesses. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? Xero helps me keep my accounting organized in one place. I can manage invoices, track expenses reconcile bank transactions, and monitor cash flow without switching between different tools. It saves me time on day to day bookkeeping and gives me a clear view of my business finances whenever I need it. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13200948/official_response/edit) Thanks for your review, Hammad. Love that we're helping to save you time and providing clarity for your business. We're always open to new ideas and looking at ways to improve our future functionality. If you haven't visited our Xero Product Ideas page yet, we'd love for you to take a look at https://productideas.xero.com/ to see what's there or add your own regarding reporting customization. Our team regularly reviews these when considering their product roadmaps. Validated ReviewerSource: Organic ![Amit C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit C.") AC Amit C. Head of Operations Marketing and Advertising Small-Business (50 or fewer emp.) 7/29/2026 "User-Friendly Interface, Packed with helpful Features" 4.5/5 What do you like best about Xero? I find Xero to have a very user-friendly interface, making it easy to use with a clean dashboard. This helps my team as we don't need to navigate multiple menus, and the clean dashboards make daily tasks easy to check. The layout also simplifies onboarding for new customers. Additionally, it assists my team in organizing records, monitoring cash flow, and collaborating efficiently. We have reduced manual work, kept financial data organized, and have instant visibility of all financial expenses. The setup was very easy as well. Review collected by and hosted on G2.com. What do you dislike about Xero? I think Xero is good going but needs more customize options. I would like more flexibility to customize reporting and dashboard views, and the ability to create more advice report templates. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? I use Xero to organize records, monitor cash flow, and collaborate efficiently. It reduces manual work, keeps financial data organized, and provides instant visibility of expenses. It helps with daily accounting tasks, keeping records updated with a user-friendly interface. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13182754/official_response/edit) Thank you for taking the time to write this review, Amit. Appreciate very much the feedback you have provided as well. Validated ReviewerIncentivizedSource: Seller invite ![Stephen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen H.") SH Stephen H. Accountant Small-Business (50 or fewer emp.) 5/14/2026 "Clean and powerful accounting software experience (with a few quirks)" 2.5/5 What do you like best about Xero? The design choices are good - the software is clean, and who doesn't like light blue?! Also, some of the reports are also good, in that they are easy to generate and comprehend. They also generate quickly. The pricing of the product is in line with industry standards, no longer an expensive option, especially when considering the various integrations and that are available and the new AI features. For new users, onboarding support/assistance is available. Review collected by and hosted on G2.com. What do you dislike about Xero? The bank reconciliation screen isn’t as easy to use as other alternatives, and it ends up taking much longer to complete reconciliations when the data input hasn’t been 100% accurate. Also, not being able to edit an invoice without first removing the payment is infuriating. Enabling a simple edit here would be a big improvement. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? Xero helps prepare accounting/bookkeeping data for a client in a way that makes sense, which then makes it easier to prepare financial statements. If the information in Xero is entered correctly, this can lead to potentially saving hours of chargeable time when preparing accounts, and therefore potential cost reduction to the client. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-12810160/official_response/edit) Hi Stephen, thanks for sharing your thoughts with us. If you haven't already, we recommend you check out our Product Ideas page where you can submit and vote on the best suggestions for how we can improve. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. Appreciate the review - thanks again! [See how Xero improved](https://productideas.xero.com/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Youssef I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Youssef I.") YI Youssef I. pharmacist Small-Business (50 or fewer emp.) 7/27/2026 "Clean, Cloud-Based Accounting That Saves Time with Seamless Integrations" 4/5 What do you like best about Xero? I like Xero’s clean, user-friendly dashboard and its cloud-based accessibility. It makes day-to-day accounting simpler with features such as automated bank feeds, straightforward invoice management, and seamless integrations with over 1,000 apps, which saves a lot of time and helps reduce manual errors. Review collected by and hosted on G2.com. What do you dislike about Xero? The biggest drawback is the lack of direct inbound phone support, which can slow down urgent issue resolution. On top of that, the built-in inventory management is fairly basic, and getting access to key features such as multi-currency support requires upgrading to their most expensive pricing tier. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? Xero eases the pain of manual bookkeeping, slow cash flow, and disconnected business tools by automating bank feeds, streamlining digital invoicing with instant payment options, and syncing seamlessly with over 1,000 third-party apps. Instead of relying on tedious, error-prone spreadsheets, it provides real-time financial tracking and automated payment reminders. This saves business owners hours of administrative work, helps them get paid faster, and delivers a clear, up-to-date view of their business’s financial health. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13173169/official_response/edit) Thanks for the great review, Youssef! We're so pleased to hear Xero is helping simplify your day-to-day accounting. We also appreciate your feedback on phone support and inventory management - we'll be sure to pass them on to the team. Validated ReviewerSource: Organic ![MUNTASIR I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MUNTASIR I.") MI MUNTASIR I. Founder of Tendo Digital LLC Computer Software Small-Business (50 or fewer emp.) 7/30/2026 "Clean, powerful accounting that saves hours of manual work" 5/5 What do you like best about Xero? Honestly, the best thing about Xero is how clean and intuitive the dashboard feels. I don’t need a background in finance to understand my cash flow and keep everything organized. The real game-changer for us has been the automated bank reconciliation, which makes staying on top of transactions much easier. Review collected by and hosted on G2.com. What do you dislike about Xero? The biggest drawback for me is their customer support setup. It relies heavily on email and support tickets, so if you run into an urgent issue or need immediate help with a reconciliation error, you can’t just pick up the phone and reach a live person right away. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? Before Xero, keeping track of our finances meant endless manual data entry, hunting down receipts, and relying on clunky spreadsheets. Xero fixes that by bringing our entire financial workflow - everything from invoicing and bill payments to bank feeds and reporting - into a single cloud platform with helpful automation. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13184121/official_response/edit) Thanks for the great review, Muntasir! Glad to hear Xero is helping simplify your financial workflows and save you time. We also appreciate your feedback on our support experience, and we'll be sure to pass it on to the team. 💙 Validated ReviewerSource: Organic ![Brazil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brazil S.") BS Brazil S. Board of Director Small-Business (50 or fewer emp.) 6/1/2026 "Efficient Financial Oversight with Ease of Use" 4/5 What do you like best about Xero? I like Xero because of its ease of use and clear financial reporting. It provides quick access to accurate financial information, making budgeting and decision-making much more efficient. The interface is easy to navigate, helping me understand our financial position quickly without needing specialized accounting expertise. As someone involved in organizational governance and oversight, this ease of access to financial information is really valuable for me. Review collected by and hosted on G2.com. What do you dislike about Xero? Finding specific settings or understanding the full range of customization options requires additional guidance. If Xero offered more contextual help inside setting pages, such as short tooltips, guided walkthroughs, search within setting function. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? We use Xero to review financial reports, monitor budgets, and track transactions, which helps with informed decision-making. Its ease of use and clear financial reporting enhance efficiency. We can easily share receipts and transactions, ensuring smooth financial oversight and decision-making. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-12904105/official_response/edit) Hi Brazil, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it! We'd love for you to share your thoughts on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better. Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Ideas that gain significant community support are regularly reviewed and play a crucial role in shaping our product roadmaps. In fact, last year, we released features based on over 360 community-instigated ideas. Your valuable input helps us continuously improve and innovate! Current UserValidated ReviewerIncentivizedSource: Seller invite LG Lisa G. Owner Small-Business (50 or fewer emp.) 5/6/2026 "Effortless Bookkeeping on the Go with Xero" 5/5 What do you like best about Xero? I like that Xero is so easy to use for my bookkeeping needs. It helps me keep everything tidy and organized, which is great-- I don't have a lot of staff, I sort of have to take care of everything, not just bookkeeping. The app portion is very handy because it lets me manage my invoices on the go, without being tied to my office or store. I can clear payments while waiting to pick up my daughter after school or at night in bed when I can't sleep. I also appreciate how straightforward it is to clear my payments and match them to bills, as it integrates seamlessly with my bank accounts and charges and remembers prior classifications. Plus, it connects almost flawlessly with Square, which is essential for running my business. I find the screens attractive and the interface more appealing compared to alternatives like QuickBooks for a similar price. It's just a good deal! Review collected by and hosted on G2.com. What do you dislike about Xero? Occasionally, the feed from Bank of America drops and I have to restart it. It happens maybe once a year, but it's a very easy fix. Xero walks you right through how to reconnect to a bank that is dropped. I'm uncomfortable using AI for my bookkeeping, so I don't love that Xero is pushing some AI help. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? I use Xero for bookkeeping in my small business. It keeps my records tidy and organized, and the app lets me manage invoices on the move. Xero also helps with payment matching, bank feeds, and sales projections. Xero saves me time and stress. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-12766773/official_response/edit) Thank you so much for taking the time to leave your review, we truly appreciate it. We're thrilled to hear we're helping to save you time and stress - that's what we're here for! 5/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![ansh p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ansh p.") AP ansh p. Ecommerce Manager Small-Business (50 or fewer emp.) 8/3/2026 "Xero Makes Everyday Accounting Simple and Organized" 3.5/5 What do you like best about Xero? What I like best about Xero is how simple it makes everyday accounting. I regularly use it for invoicing, expense tracking, and bank reconciliation, and everything is easy to find. The dashboard gives me a quick overview of my cash flow, which saves time and helps me stay organized. Review collected by and hosted on G2.com. What do you dislike about Xero? The reporting section took me a little time to get used to, and I'd like more flexibility to customize reports. The pricing can also feel a bit expensive if you're a small business, but overall it works well once everything is set up. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? Xero helps me keep all my accounting tasks in one place. I use it to manage invoices, track expenses, and reconcile bank transactions, which saves me time and reduces manual work. It also gives me a clear view of my cash flow, making it easier to stay on top of my finances. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13176971/official_response/edit) Thanks for sharing your review, Ansh. Appreciate it! 8/5/2026 Validated ReviewerIncentivizedSource: Seller invite ![Melvin Jhon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melvin Jhon L.") ML Melvin Jhon L. Accounting Staff L1 Small-Business (50 or fewer emp.) 6/3/2026 "Efficient Accounting with Room for Improvements" 4.5/5 What do you like best about Xero? I like Xero because it's easy to use and can generate reports for presenting data from my clients. I appreciate the feature called JAX, which suggests what transaction matches in the bank statement line. This is particularly helpful as my clients have lots of transactions, and it saves a lot of time by suggesting matched transactions based on previous ones. The setup was straightforward too, as it only involved importing data and the chart of accounts. Review collected by and hosted on G2.com. What do you dislike about Xero? I find JAX to be too aggressive sometimes, especially when it auto reconciles sales invoices that are mismatched. Another issue is when importing bank statements in a template, Xero sometimes puts data in the wrong column even though the template is correct. Additionally, there are times when I click a certain command, and Xero executes a different command. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? I use Xero to generate reports for my clients and enjoy JAX for transaction suggestions, saving time. However, JAX sometimes aggressively auto-reconciles mismatched invoices, and Xero mishandles bank statement imports. Commands occasionally execute incorrectly. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-12917136/official_response/edit) Hi Melvin, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know. We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/. This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better! 7/18/2026 Validated ReviewerIncentivizedSource: Seller invite ![Ravi V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi V.") RV Ravi V. Senior Analyst Enterprise (\> 1000 emp.) 7/17/2026 "A Reliable and User-Friendly Accounting Solution" 5/5 What do you like best about Xero? Xero has an intuitive, easy-to-use interface that makes everyday accounting tasks much simpler. Features such as automated bank reconciliation, invoicing, expense tracking, and financial reporting help save a significant amount of time. Because it’s cloud-based and accessible from anywhere, and it also supports a wide range of third-party integrations, it works well for businesses of different sizes. Review collected by and hosted on G2.com. What do you dislike about Xero? Some of the more advanced functionalities are only available on higher-priced plans, and new users may need a bit of time to get familiar with all the features. Customer support can occasionally take longer than expected to respond, and certain customization options feel limited compared with more complex accounting platforms. Review collected by and hosted on G2.com. What problems is Xero solving and how is that benefiting you? My experience with Xero has been very positive. It simplifies day-to-day financial management and makes it easier to keep accurate records without much manual effort. The automation features boost productivity, and the clean, well-organized dashboard gives me a clear overview of my business finances at a glance. Overall, it feels like a solid option for small and growing businesses that want a modern, cloud-based accounting solution. Review collected by and hosted on G2.com. Show More Response from Xero of Xero [Editedit](https://www.g2.com/survey_responses/xero-review-13125216/official_response/edit) Hi Ravi, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it! 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