X1 Search Reviews & Product Details - Page 3

A very through search using ONeDrive, Outlook, Dropbox, and my hard drive Review collected by and hosted on G2.com.

Could be a little easier to use. or have a better, more accessible user guide. Review collected by and hosted on G2.com.

This software simply doesn't work. I've traded emails with them and they don't follow up very well. Every search turns up nothing I searched for. Not sure what the problem is but be careful with this...use a trial first before paying anything. Review collected by and hosted on G2.com.

Doesn't turn up anything related to my search words. I've tried to get better results but didn't achieve a better running software. Review collected by and hosted on G2.com.

Never have to worry about losing anything or not finding a template for future similar work. One and done! Review collected by and hosted on G2.com.

Nothing. It's all good! (I was a bit perplexed about an indexing problem until Chris W. got it straightened out for me. Very knowledgeable and effective support! Review collected by and hosted on G2.com.

After my request for support was not satisfying by Email, I got a call and we did a online meeting going through my issue. Chris was very knowledgeable and friendly. He walked me through the app (it was a user problem) and took all the time I needed to understand the functionality.

Exceptional Job. Review collected by and hosted on G2.com.

Problem was solved with a day. What can I say? - Was great.

No complaints. Review collected by and hosted on G2.com.

X1 simply does what is supposed to do; flawlessly. I am an attorney and I use X1 several times every day. For instance, I might have written a motion 10 years ago and can remember only some basics, but can search using a few day words and SHAZAMM, X1 finds the document. I might have to terminate my practice if I did not have X1. Seriously -- this is the best program I have, bar none. I had an issue and Chris Wheaton, troubleshooter extraordinaire, quickly evaluated the issue and resolved it. He not only has a deep knowledge of the program, he is a genuinely nice, easy going guy! Review collected by and hosted on G2.com.

There is nothing to dislike. Buy it and you will see. Review collected by and hosted on G2.com.

Great for finding e-mail and files locally, on network shares, etc.. Review collected by and hosted on G2.com.

Indexing is fairly slow. Very slow network indexing. Does not break network indexing and local indexing up. Bugs with network indexing, causing issues if you're on a vpn and get disconnected. Sometimes seems to get stuck indexing a large file. Development cycle is very slow (1-2 builds per year?), so bugs persist for a very long time. Does not index Sharepoint (does run searches remotely). Does not index Confluence. Support is responsive, but solutions are not forthcoming. Seeking alternatives. Review collected by and hosted on G2.com.

I use X1 search multiple times a day and have done so for many years. It’s a great product that makes it super easy to retrieve any document or email, effortlessly.

The real test of any software is how the developers respond when things go wrong. I recently had an issue that was actually caused by a misconfiguration in my Windows settings. Despite the fact that X1 was not to blame for the problem, their support technician, Chris Wheaton, went above and beyond to get the problem resolved for me.

This is exactly the kind of great customer service that will keep me a devoted and loyal customer of X1 for many years. Highly recommended Review collected by and hosted on G2.com.

Nothing I dislike. It might be nice to see some new features added to the product every once in a while Review collected by and hosted on G2.com.

Rapid indexing, easy to customize, fast results, good previewer, highlights search terms, process multiple Outlook PSTs Review collected by and hosted on G2.com.

Slow index and retrieval if over 1 million files, don't like the horizontal side-by-side layout, not much else, its a great product Review collected by and hosted on G2.com.

I have used X1 for many years (over 10) and have virtually zero problems. Review collected by and hosted on G2.com.

Paying for "Premium Support" and not being able to talk with a human being. Volunteering to pay extra for Telephone Support and not hearing anything. I am NOT a technical person and some of the instructions sent to me to correct my problem were not understood by me. Review collected by and hosted on G2.com.