--- title: X (Twitter) Reviews meta_title: 'X (Twitter) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 310 reviews by the users' company size, role or industry to find out how X (Twitter) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 310 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # X (Twitter) Reviews **Vendor:** Twitter **Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks) **Average Rating:** 4.3/5.0 **Total Reviews:** 310 ## About X (Twitter) Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations. ## X (Twitter) Pros & Cons **What users like:** - Users love the **instant access to diverse news and insights** on Twitter, enhancing their information experience significantly. (14 reviews) - Users value the **real-time updates** from Twitter, keeping them informed and connected worldwide effortlessly. (10 reviews) - Users enjoy the **sharing content feature** on Twitter, enhancing interaction and creative expression across platforms. (8 reviews) - Users find Twitter to be **easy to use** , appreciating its user-friendly interface and real-time tweet interactions. (6 reviews) - Users value the **global connectivity** of Twitter, enabling real-time updates and connections with diverse individuals worldwide. (5 reviews) - Insights (4 reviews) - Platform Compatibility (4 reviews) - Speed (4 reviews) - Communication (3 reviews) - Professional Use (3 reviews) **What users dislike:** - Users are concerned about the **spread of misinformation** on Twitter, leading to confusion and harmful consequences. (5 reviews) - Users find the **inappropriate content** on Twitter troubling, especially with adult themes and misinformation prevalent. (4 reviews) - Users are frustrated by the **poor moderation** on Twitter, leading to unproductive discussions and spammy content. (3 reviews) - Users find the **excessive advertising** on Twitter intrusive, disrupting their experience and overshadowing meaningful content. (2 reviews) - Users find the **pricing too high** , especially for casual use, making some features feel inaccessible. (2 reviews) - Users find the **limited functionality** frustrating, hindering content creation and lacking adequate customer support options. (2 reviews) - Users feel that **platform limitations** hinder interaction due to character limits and costly premium feature access. (2 reviews) - Poor Customer Support (2 reviews) - Scams (2 reviews) - Users find the **costly subscriptions** and limitations on tweet editing and size frustrating for effective engagement. (1 reviews) ## X (Twitter) Reviews ### 1. Easy to stay connected **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew V. | Senior Sales Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2012 **What do you like best about X (Twitter)?** Twitter makes it easy to "follow" friends, but more importantly to follow businesses to keep you up to date on new offers and even get coupons. It's also a great way to keep your followers in the loop about what you are doing and share things across your circle very quickly - great for announcements and such **What do you dislike about X (Twitter)?** Managing all of the people you are following is not very intuitive or easy to do. Also, no easy way to sort out people or ideas **Recommendations to others considering X (Twitter):** Easy to use and very powerful - whether you're signing up as a business or just personal its a must. ### 2. Publicize and market in 140 characters or less **Rating:** 4.0/5.0 stars **Reviewed by:** Eugene C. | Partner, Venture Capital & Private Equity, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2012 **What do you like best about X (Twitter)?** Tweets are becoming an important method of social media marketing and commentary for small businesses. Retweeting and following is a good way to begin to build your own twitter base -- we are beginning to do this with our own company. It's also a great way to publicize strong customer service **What do you dislike about X (Twitter)?** It's important to have a responsive, dedicated twitter administrator as tweet conversations get 'public' and can spread very quickly **Recommendations to others considering X (Twitter):** Adding a twitter stream to your webpage and constantly update your tweets will improve your SEO. ### 3. I use it for business and personal use. **Rating:** 5.0/5.0 stars **Reviewed by:** Linda K. | Social Media and Employment Brand Consultant, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2012 **What do you like best about X (Twitter)?** It is fun and can also be informative. It can be used for big and small businesses to build an online community. **What do you dislike about X (Twitter)?** It seems to get shut down fairly often (but not for too long). **Recommendations to others considering X (Twitter):** Have fun with it. Find followers with similar interests. ### 4. Surprisingly useful **Rating:** 3.5/5.0 stars **Reviewed by:** Christoph B. | Vice President, Investment Banking **Reviewed Date:** November 27, 2012 **What do you like best about X (Twitter)?** It is the fastest news circulation tool there is. Almost everyone is on twitter. **What do you dislike about X (Twitter)?** People tweet whatever they want. Find the gems in hundreds or thousands of tweets. **Recommendations to others considering X (Twitter):** I don't think there is anything that compares to Twitter. Follow people that provide useful information to you. Don't be shy about unfollowing. ### 5. Too much to keep up **Rating:** 3.0/5.0 stars **Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2012 **What do you like best about X (Twitter)?** The fact that you have to be creative when typing 140 characters or less. Quick way to get the word out immediately. **What do you dislike about X (Twitter)?** Some information recevied is just not necessary. **Recommendations to others considering X (Twitter):** Worht a try, but expect a flood of texts. ### 6. Great, fast news! **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole A. | Direct Hire Technical Recruiter, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2012 **What do you like best about X (Twitter)?** Ability to search @ or #; constantly updated feed; the whole concept, really **What do you dislike about X (Twitter)?** Sometimes the links don't work on the Mobile App, but will work on web browser **Recommendations to others considering X (Twitter):** Just try it! It takes a few days to get used to the layout of the Tweets, but it's worth it ### 7. Easy way to give consistent updates **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah A. | Solutions Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2012 **What do you like best about X (Twitter)?** Ability to see items my friends are talking about and keep myself private if I would like to **What do you dislike about X (Twitter)?** That you can only have 140 characters **Recommendations to others considering X (Twitter):** Keep in mind this is really consistent status updates and make use of the hash tag (3) ### 8. Great social media tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin M. | Senior Director, North American Sales | Digital Transformation | Software ROI, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2012 **What do you like best about X (Twitter)?** Easy to share content and stay connected with thought leaders. Since you only have 140 characters to use, you have to get to the point. **What do you dislike about X (Twitter)?** Too much garbage out there. I don't care when someone is at Starbucks. **Recommendations to others considering X (Twitter):** Great sharing tool. ### 9. One of its kind **Rating:** 4.5/5.0 stars **Reviewed by:** Lazar T. | Oracle DBA, Banking **Reviewed Date:** November 08, 2012 **What do you like best about X (Twitter)?** there is no other tool as twitter so you have to use it whether you like it or not **What do you dislike about X (Twitter)?** nothing in particular **Recommendations to others considering X (Twitter):** it can be really useful ### 10. Cool for creating the marketing target groups or a branding **Rating:** 4.5/5.0 stars **Reviewed by:** Grigori E. | Senior Business Analyst and QA Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2012 **What do you like best about X (Twitter)?** mobile app on ipad is awesome, ability to have multiple accounts setup **What do you dislike about X (Twitter)?** WEB mobile UI is slow **Recommendations to others considering X (Twitter):** change the mobile WEB UI ## X (Twitter) Discussions - [Advantages ??](https://www.g2.com/discussions/twitter-advantages) - 1 comment, 2 upvotes - [How to use twitter](https://www.g2.com/discussions/how-to-use-twitter) - 1 comment, 1 upvote - [Would you use Twitter to promote](https://www.g2.com/discussions/would-you-use-twitter-to-promote) - 1 comment, 1 upvote - [how to use space ?](https://www.g2.com/discussions/how-to-use-space) - 1 comment, 1 upvote - [How to us hashtags in post.?](https://www.g2.com/discussions/35235-how-to-us-hashtags-in-post) - 1 comment, 1 upvote - [View X (Twitter) pricing details and edition comparison](https://www.g2.com/products/x-twitter/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+19%3A47%3A42+-0500&secure%5Bsession_id%5D=36fc5404-669f-485a-af0e-edb44d8e0b88&secure%5Btoken%5D=cfdf3fb10c5bfe0fb5faa6411a3dfae9586d9d50b5204d1ac7d2cc54c286731f&format=llm_user) ## X (Twitter) Integrations - [Slack](https://www.g2.com/products/slack/reviews) - [TapClicks](https://www.g2.com/products/tapclicks/reviews) ## X (Twitter) Features **Agentic AI - Social Networks** - Natural Language Interaction - Proactive Assistance ## Top X (Twitter) Alternatives - [Facebook](https://www.g2.com/products/facebook/reviews) - 4.3/5.0 (743 reviews) - [Pinterest](https://www.g2.com/products/pinterest/reviews) - 4.6/5.0 (248 reviews) - [Snapchat](https://www.g2.com/products/snapchat/reviews) - 4.2/5.0 (284 reviews)