Wukong CRM Reviews 2025: Details, Pricing, & Features

Mauro S.

eComm Global Web PM Team Lead

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Sep 07, 2022

"Good IT & open source solution tool"

What do you like best about Wukong CRM?

Manual work reduction. This tool allows you to automate almost all your daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Wukong CRM?

Sometimes low speed of the tool could make delays on your SLA. Review collected by and hosted on G2.com.

What problems is Wukong CRM solving and how is that benefiting you?

Improve the productivity and relationship with existing customers; finding new customers and expand the market. Review collected by and hosted on G2.com.

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Wukong CRM Overview

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What is Wukong CRM?

Wukong CRM, as China's #1 open source CRM software provider, is a customer relationship management system. Based on the one-to-one theory of customer relationship, it integrates user information resources, enhances customer relationship and reduces enterprise operation cost. Wukong CRM assist enterprise the whole process of selling to managing and improves enterprise operation efficiency through the reorganizing of enterprise business process. Nowadays, thousands of companies are using Wukong CRM to build lasting customer relationships and maximize team productivity. We look forward to your joining.

Wukong CRM Details

Discussions

Wukong CRM Community

Languages Supported

English, French, Japanese, Korean, Spanish, Chinese (Simplified)

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Product Description

Wukong CRM, as China's #1 open source CRM software provider, is a customer relationship management system. Based on the one-to-one theory of customer relationship", it integrates user information resources, enhances customer relationship, reduces enterprise operation cost, realizes the whole process of sales plus management and improves enterprise operation efficiency through the reorganization of enterprise business process.Thousands of companies use Wukong CRM to build lasting customer relationships and maximize team productivity.

Seller Details

Seller

Wukong CRM & Zhengzhou Kakarote Software Technologies Co., Ltd.

Overview Provided by:

Wukong CRM

Recent Wukong CRM Reviews

9/7/2022

Mauro S.Mid-Market (51-1000 emp.)

3.5 out of 5

"Good IT & open source solution tool"

Manual work reduction. This tool allows you to automate almost all your daily tasks.

10/25/2021

Verified UserEnterprise (> 1000 emp.)

5.0 out of 5

"The great time with Wukong CRM"

My favorite part is project management, I use it management my project, I can easily and clearly see the project at which step, who responds to it,...

Wukong CRM Pricing

Wukong CRM

$0.00

1 users Per Year

See Wukong CRM pricing

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Wukong CRM Media

Wukong CRM Demo - The homepage of Wukong CRM in English version

The multilingual version of Wukong CRM is officially released, supporting more than a dozen languages such as English, Japanese, Korean, German, Spanish, and French. Users can also configure their own system language to support multinational companies to manage corporate sales processes through W...

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Allows administrators to customize to accomodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Wukong CRM Demo - The homepage of Wukong CRM in French version

Wukong CRM Demo - The homepage of Wukong CRM in Japanese version

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Verified User in Computer Software

Enterprise(> 1000 emp.)

Review source: Organic

Oct 25, 2021(Original Oct 21, 2021)

My favorite part is project management, I use it management my project, I can easily and clearly see the project at which step, who responds to it, and what attaches in there. let me feel that the CRM system is not only focused on building customers and opponuit, also very supportive of the day-to-day management of the management. Review collected by and hosted on G2.com.

In my opinion, some data import is a little troublesome and must be imported according to the template, which makes me spend a lot of time. Review collected by and hosted on G2.com.

Recommendations to others considering Wukong CRM:

If your company is a small and medium-sized enterprise and not a fully intelligent office, I recommend you to use CRM. Firstly, it has high-cost performance and secondly, it integrates common office software. Review collected by and hosted on G2.com.

Wukong CRM solves our problem of intelligent management. It is like an integration. I used CRM to manage customer relationships before, but I don't need to open much software at the same time in project management, knowledge base, email, and human resource management in Wukong CRM. This saves the company a lot of money on other software, and it saves me a lot of time. Review collected by and hosted on G2.com.