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WPMU DEV Reviews & Product Details - Page 25

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ID
Webdesigner | Graphics Designer | Owner/ Freelancer
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The endless list of possibilities under the same roof. And the support. Always available, always helpful, very knowledgable and patient. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Only recently joined, but have not encountered anything that would be considered something I disliked. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV is giving so much extra's with the plugins, that enables me to give world class support to my clients. Furthermore, there where my technical knowledge is not sufficient, they are always there to guide and direct me and help me understand how to solve these issues in the future. So I have a solid support system at hand and I am learning as I go along. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey there,

Thank you for the excellent review! :)

Awesome to hear about your positive experience from the get-go. We'll do our best to keep that up!

Regards,

Deivydas

Corinna K.
CK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

Luigi Di Benedetto was very helpful and patient with me as i navigated through set up. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

nothing just hard trying to navigate with no tech experience Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

help with adding domain and permisisons Review collected by and hosted on G2.com.

Janet F.
JF
Human Potential Faci
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I've been hosting websites since 1993 and have seen many hosting services come and go poof!

When I started using WPMU plugins and services years ago they filled a lot of essential elements for us and I always know I can depend on them to be up-to-date and do what they say they do.

Now that I've been hosting here for a while I've started moving sites over and ditching the other hosting services that were no longer adequately supporting their users and often down because of poor quality security and slow servers. And the tech support? Oh the support is excellent and there is a ton of quality documentation for those of us who like to figure stuff out. Grateful to be here. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

It's not cheap, but you know what you get when you buy cheap right? Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I feel safe and secure here, frequent backups and great support for the win! Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey Janet,

It is very fulfilling to read reviews like this one! The fact that you are bringing more sites to our hosting because you feel safe and secure, is all that we work for! Thank you so much for sharing :)

Best Regards,

Cris

JR
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Having all my sites in one "Hub" both those hosted by WPMU DEV and those that are not. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The only downside off hand I can think of is that occasionally I will get a tech support rep that is not helpful, either because they actually don't know how to answer my question or maybe laziness. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I like to learn about the technical end of things, so I love the immediate chat support, and I love that I can then ask more questions to understand the issue and the solution for next time. Most of the tech reps are very technical and understand how to help me. I also love the all in one Hub Dashboard so that I can view all my sites in one place and do any necessary updates etc... Additionally, I love their interface so that I can clone another site when creating a new WordPress site as well as access to all my already used plugins and my "favorited" plugins; making it much faster to get a site up and going. Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey Josie,

Thank you for this thorough review and feedback. Knowing that you are using the Hub at its full potential and finding it useful for you, makes our day. We hope to keep working together for many years to come.

Best Regards,

Cris

Cliff P.
CP
Owner, Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Most complete WordPress offering. Years of experience making enterprise-grade plugins. They now offer hosting, support for anything with any of your sites (not just their own plugins), and lots of educational resources. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

If you're a light user, it can feel a bit expensive. If you're a power user, it just keeps getting better over the years. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I like the Hub's detailed management of all my connected sites, even if not hosted with WPMU DEV. They're a trusted source for any WordPress questions regarding my sites. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Cliff,

We're really grateful and happy for your continued trust in our services, thanks for sharing your experience!

Hoping to continue serving you for years to come :)

Regards,

Deivydas

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

I needed help and I got real time support from a staff who knew exactly what I needed to do to get the problem fixed Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The hidden charge

I started out thinking the cheapest plan was for $3 monthly but then I had to then pay $8. Feels like the $3 was just to lure me in. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV gives me easy, managed wordpress hosting Review collected by and hosted on G2.com.

Megan T.
MT
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

WPMU plugins are a great suite of helpful and user friendly tools - always kept up to date and great value-add for my hosting offering to clients. However, the support team is what really blows me away. Every single time I have needed to contact support for any issue (WPMU related or not) the team have gone out of their way to provide a 10/10 service. Literally EVERY SINGLE TIME. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

WPMU hosting offerings are not as fully featured/customisable as I would like. However, it is a new offering and in the last few years they have added things like Australian servers, a file manager you can access from the web console, and easy access to all error logs. This does improve the offering significantly. Not ready to move all my clients onto WPMU, but I will keep watching this space. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU provides excellent value for money. Their suite of plugins provides a great core for securing and optimising all of my clients sites. And if a site is compromised, the support team is there to assist if needed. I know I can count on WPMU. Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey Megan,

Thanks for sharing this awesome review and feedback. I'll make sure to pass your love on to the support team, we are blown aya by them too. We'll work hard to continue to improve our hosting and hopefully one day, you'll bring all your clients ;)

Best Regards,

Cris

Summer M.
SM
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I love using WPMU DEV to host and support my websites. The support and products are top notch! I am always able to contact support to help me through any issues that may arise while I'm working on my sites. It is the perfect partner to my organization's needs. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I've not had any issues when using WPMU DEV. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV fills in the gaps and helps me in handling the things that are out of my knowledge base. It allows me to focus on the site content and management and makes it easy for me with quality plugins and support. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Summer,

Your positive words and overall feedback are greatly appreciated, so thank you for taking some time out of your day to share that!

Happy to assist you every step of the way.

Best regards,

Deivydas

Bob R.
BR
IT Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WPMU DEV?

These people know their stuff inside and out! Could not recommend them highly enough. Excellent experience. All tech support agents are very well-versed in tech support. Thanks to Imran. He was especially helpful in migrating websites to WPMUDEV. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Not a thing. WPMU is the best in the industry. Excellent!! Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

Best tech support in the industry! Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Response time issues and downtime issues. All corrected. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hey Rob,

Thank you very much for this excellent rating and feedback! We appreciate the time you took to share your experience while using our tools, and we couldn't be happier to have you as a member. Just so you know, we are always willing and ready to help you!

Kindly,

Campbell P.
CP
Technical Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Am currently still in the process of trialling WPMU hosting and have had a great experience so far. Had a speed issue that was very quickly and effectively resolved through Live Chat. Have also used their plugins for years with great results. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

So far I have not found and significant issues with WPMU. Sometimes the plugin / dashboard system can feel a little heavy and taxing on website resources, but this seems like a worthwhile trade-off for the user-friendliness of the system. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I am in the process of testing WPMU Dev to see if it is a viable solution to reduce cost vs my current hosting option. Currently the cost-benefit ration is looking pretty good! Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey there,

Thanks for giving us the opportunity to host your site and for this great review. We are delighted to hear that everything is going well and we hope it continues like that :)

Regards,

Cris