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WPMU DEV Reviews & Product Details - Page 23

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Laura V.
LV
Fashion Illustrator, OWNER, Online Course Creator, Online Instructor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I can't believe I was able to migrate my site to such an elegant interface with such AMAZING CUSTOMER SERVICE!

I founded my website back in 2013 with no knowledge- and migrating over to WPMU dev was intimidating. I'm so proud of myself that I did it and that whenever I have a doubt I get quick, concise, clear direction and care, every time.

Als0- this all started because I am an artist I have large images and my site was having SEO and speed issues based on those big images- so I got SMUSH. NOw i've moved my hosting to WPMUDEV and got the whole suite of plugins and i'm very happy. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

how scared I was migrating over. I think there was one time they showed me to visit a certain page and I felt like I couldn't find the page that looked like the one they showed me in their screen shot. HOWEVER, i get easy and fast and friendly help, EVERYTIME! Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

plugins streamlined, SEO, all of my oversized images are now properly sized and I have a nice popup for collecting emails,

My business hasn't increased at all yet because I honestly only migrated my site today, so I had some downtime likely due to my inexperience and other things I had to do in my business. Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey there Laura,

Thank you so much for this excellent rating and review! We are delighted to know that you took a leap of faith in us and you feel happy thus far :) We'll continue to work hard to provide the same quality service!

Kind Regards,

Cristian

JD
CEO
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

WPMUDEV, we call it UDEV for short, is a great resource and makes it super easy for us to develop and manage tons of websites with ease. They have an awesome suite of WordPress plugins that allow you to automate every aspect of your site. Their support is hands down the best out there. I highly recommend UDEV to any agency that manages more than one website. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The hosting is great! It does get a little pricey at times, and the performance could be a little better. We would love to see some other hosting options in the future. We're only talking about a few dollars of savings per site, but UDEV offers a lot of value when hosting through them. I would recommend their hosting anytime. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

It can be a huge headache if you have to manage hundreds of WordPress sites. They make it super simple to manage backups and updates. They save our companies a lot of money! Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey James,

It was a treat to read such nice and well-thought-out feedback, thank you for taking the time to share that :)

It means a lot to us!

Regards,

Deivydas

Erica J.
EJ
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I am no longer suprised when the chat support I receive through WPMU is top knotch. Just contacted about a caching issue Arjay L. was incredibly knowledgable and fixed the issue with just a brief explanation! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I do find the email support takes a bit longer to get an answer, having to go back and forth more times than the support on chat requires to find the issue and resolve. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Provides a fantastic solution to my eCommerce hosting requirements, great plugins and awesome support when I need it! Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hi Erica,

Thanks so much for the excellent review and rating, we're really glad to hear that our awesome support agent Arjay was there to help out!

Happy to serve you every step of the way :)

Regards,

Deivydas

Marcel H.
MH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Support is quick and always goes the extra mile to get everything taken care of. The centralized dashboard is amazing when managing a ton of websites. Allowing quick and easy backups and updates on all sites from one place is a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The only real negative I would say is that they still do not have a proper reseller option where agencies can have their clients sign up for the hosting themselves. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU Dev is providing fast hosting with amazing support. Their suite of plugins also makes the agency plan really worth it. The dashboard allows us to be more time efficient with our website maintenance. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Marcel,

Thanks a bunch for the feedback and review, with an awesome rating as well! It's much appreciated.

And hey, regarding the automated reseller features, that is on the way! Make sure to check our product roadmap for more information about new releases: https://wpmudev.com/roadmap/

Best regards,

Deivydas

BS
President / Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

I like that they are completely dedicated to Wordpress environment and its efficiency and security, although for me the critical service is that customer service can be reached, and every time they have solved my challenge. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

There is nothing I dislike, the only challenge I've found is that there is a learning curve, but they have a lot of information that is accessible and I'm excited to get started with learning how to run this well. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV has mastered being a one-stop for website designers to host websites securely and with optimum efficiency with their plugins. I can put all my client's sites on their hosting, use their very efficient plugins, and not worry if a site will get hacked. They provide support with cleaning off the sites if any of them do get hacked. No one offers that service without a large price tag. This service allows me to update my clients' websites much faster and as a small shop this is the difference between making a profit or not. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Belinda,

We're really glad to have you with us and it is a treat to hear that you're enjoying your time with our services and dedicated support team!

The thoughts you've shared in your review here are much appreciated, thank you for taking the time to put this together!

Regards,

Deivydas

Anna J.
AJ
Digital Marketing, Web Site Designer, SEO specialist, Social Media
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Hands down it has to be your customer service via chat - it is phenomenal and a real timesaver! The staff is really knowledgeable and can diagnose and solve issues very quickly. I have always been super impressed because unfortunately I have to use them a lot. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I think Hummingbird Pro could be tweaked to help the technically challenged to get their sites to run faster. Specifically when it comes to asset optimization, scripts, etc. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Timesaving by allowing us to touch multiple sites at once - I love that you've added the ability to manage billing in the same area. I also really find the user interface intuitive and easy to get around and find what I need. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Anna,

Thank you for the nice words and for sharing your experience with our services and support team!

It's really great to hear that our team helps with your WordPress needs whenever you may require some assistance :) Happy to assist you every step of the way!

Regards,

Deivydas

CO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

Almost without waiting time, the people behind the chat of WPMUDEV are available for help. As maintaining website is a hobby, I'm working on it during (european time) odd times. That doesn't matter: they are always there. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Tja, can't imagine much so, as a Dutch, it should be the price ;-) Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

any issue with a website where I don't find the solution myself. And sometimes I ask them for tips which plugin to choose. Review collected by and hosted on G2.com.

CC
Web developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

There are many upsides to using WPMU DEV web services. They offer a wide range of features and tools that can help you build a successful website. They also have a strong community of users who can offer support and advice. The best aspects, for me, are the well-balanced services, the WordPress expertise of WPMU DEV, and the fact that they have an incredible customer support! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

There are a few things that could be better, in my humble opinion:

—More fine-grained pricing for the hosting part.

—Better support for WordPress multisites directly in The Hub.

—The customer billing part can be a bit confusing and is not as well made as when you use Stripe directly. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Because of WPMU DEV, my life is easier:

—I don’t have to micromanage each website; I have a nice overview through The Hub

—I can connect clients websites on my Hub without them having to be hosted on WPMU DEV, which is also very useful to me

—I know I can use their incredible customer support when the need arises Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Charlie,

We greatly appreciate your review and the points brought up in your feedback :)

Thank you for taking the time to share that!

Regards,

Deivydas

MA
Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

WPMU Dev is not just plugins, it's a whole team ready to help you for anything. The support access allows me to give the ability for the support team to go deep in the website and investigate a problem. For many times, they saved me from big problems I thought I would never manage. Thanks ! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The fact that I haven't been using all of the plugins, so maybe I should have a small retribution about the non-usage of the others plugins, that would be cool :) Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU Dev helps me in optimizing by Wordpress maintenance tools and prices. The other power, is to be able to not connect my self everywhere, the dashboard is really powerful to manage multiple site in one place. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Maroin,

Thanks so much for the nice words about our support team! They really do try their best, no matter the situation, and it's awesome to know that you've had a positive experience as a result of that :)

We really appreciate your kind review!

Regards,

Deivydas

AG
Web Developer
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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(Original )Information
What do you like best about WPMU DEV?

Support is really helpful, quick and efficient as always Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

nothing - everything is simple and easy to work with Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

defender showing message when trying to login to poassword protected page - Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey there Andrew,

Thanks a bunch for the review and five stars rating! We appreciate it. Hope to see you bringing more sites in the future ;)

Kind Regards,

Cris