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WPMU DEV Reviews & Product Details - Page 21

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Craig L.
CL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

WPMUDev are more than just a plugin developer. They know WordPress (WP)! I love their support for all my sites. If there is an issue - created by one of their plugins, or anything else really, then it is not a problem for their team to sort out.

As I host over 20 sites, and use their hosting and plugin suit I get a lot out of my Agency account.

I am just a small business owner, and a bit of a techy with some side projects I love to make sites for - which is why I love WP. Simple, easy and fully custom sites - with or with out some coding on the side. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Not a lot of downsides to them. I did have a recent poor experience where there was an accounting problem, and due to that issue my whole account got deleted. It took a while - BUT their support was super helpful and did most of the work quick as you can ask them to.

Overall it was a decent experience - way better than AWS or similar where I would have had to do a hundred hours of work myself. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

No hosting plans to worry about

No worrying about backups, updating or stuffing around with code (if you don't want to)

Easy, set and forget websites.

Pain free. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Craig,

A sincere thank you for the feedback you took the time to share here, it's much appreciated :)

Glad to hear that you are happy with our services and support team, we're always hoping to bring the best possible experience to the table and will continue doing our very best to do just that!

Best regards,

Deivydas

George D.
GD
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

The knowledge that I can call a professional that will help me through things that I'm not. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

It's complicated to find somebody knowledgeable that really wants to help Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Depending on the people that I speak with just about anything so far their abilities have gotten much much stronger in the past few years overall Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi George.

First of all, we would like to thank you for this excellent review and your trust throughout all these years 😁

We have a team of tech-savvy support representatives and we're glad you've noticed how we grow professionally year after year. If you ever consider hosting your sites with us, or even connecting more sites to our end, know that we are always here to help.

HT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

It is a very comprehensive and useful set of plugins. Everything works great out of the box and has lots of customization options. Support is great. You can either create tickets which have a very good response time or you can chat directly and the WPMUDev team will help on the spot. They even do little snippets of e.g. CSS to provide customization.

Awesome tools and team ! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Basically nothing yet ! I have not had any issues with the tools so far Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Adding a number of functions to my Wordpress site (like Forms) and a comprehensive and complete set of tools to manage my site (like Uptime, Performance, Backup etc) Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hi Henk,

We really appreciate your nice words and are really glad to hear that you're happy with our services and support team.

Thank you so much for the excellent review! :)

Regards,

Deivydas

Dan D.
DD
Director of Creative Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The plugins are nice and the dashboard is very helpful for a quick overview but the main value, to me anyway, is the fantastic support at any time. I've never had an issue that support could not nearly instantly help me resolve. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I would have said that the cost of hosting a "small" site was a bit high. Again, the support makes it worth it but still, it was a tad high for a small site. They fixed that with the newest hosting plan.

I have ZERO dislikes about WPMU DEV. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I'm a developer with just enough skills to get myself into trouble. :-) The support I've recieved via chat has always been fast and helpful. Issues, even the ones I've caused, have been resolved quickly. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Dan,

Thank you for the amazing feedback!

It's simply awesome to read such words about our services and support team :)

Regards,

Deivydas

JV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

They have a 24/7 helpdesk for any question you might have. If I am experiencing trouble, they always help me out fast, friendly and always provide the best solution. I feel they go above and beyond and many times they do more than my other hoster would do, which I find very impressive. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I have found no downsides so far. I would gladly recommend WPMU DEV to anybody working with WordPress Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV solves any problem you throw at them, really. The other day I had malware on my website, which is not (yet) hosted with them, but where my own hoster would not help me out, they actually fixed the issue. Very grateful! Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey there,

Thanks so much for the amazing feedback here :) We really appreciate it.

Happy to have the opportunity to serve you!

Regards,

Deivydas

Cameron P.
CP
Mindset Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

Whatever query I have had, I have jumped into the live chat on WPMU and they have always been so helpful and managed to help me! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Sometimes the wait times can be a bit much. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Their support is second to none, but on top of that each plugin has benefitted so well Review collected by and hosted on G2.com.

SA
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

WPMU Support stuff makes it easy for professionals and amateurs to manage different wordpress sites in one place. They have full suite from caching, backup and security tools which you need for a good website. And on top: you get an outstanding support which is maybe available 24/7 and always helps out without any questions asked to your account status or your hosting. Incredible good work! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Nothing until now. Everything works out almost perfect - sometimes a scheduled backup does not work correctly, but you should always have a look at your websites and your backup by yourself. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Managing different Wordpress sites with different hosting location in one place. Easy updates for every Wordpress site via one click in the WPMU dashboard. Time saving is huge. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Stephan,

Thanks a ton for the amazing feedback in your review, it means a lot to us :)

We really appreciate your trust in our services and support team, thank you for being with us!

Regards,

Deivydas

WD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The plugins and hosting are high quality, but the support is what makes WPMU DEV excel. I've never enountered that level of support anywhere else. For me, the most useful support feature is the live chat which is available 24/7. Other companies could learn a lot from what WPMU DEV does. Many focus on the products and lack in support, but WPMU DEV does great in both areas. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

When you resell the hosting, the price of the hosting packages are quite high. The quality is high as well, but this is something difficult to explain to customers who have no technical background and see low prices elsewhere. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

The WPMU DEV support helps me solve the problems my customers are experiencing. They support people have a broad knowledge of Wordpress and when you are an agency, thet can help you with many issues.

The hosting features are very user-friendly, which is also a time saver compared to what many other campanies have to offer.

In short, WPMU DEV helps me to provide a service and helps me to save time. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Wim,

Wow! Thanks for sharing such nice words about your experience with our services and support teams :) We're really happy to hear this!

We'll do our best to maintain this level of service and assist you every step of the way.

Regards,

Deivydas

Tom O.
TO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I have worked with WPMU for a few years on numerous sites and projects.

I have always been thoroughly impressed by the support team, they are quick to respond, knowledgable and allow for some peace of mind Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Very little that I dislike, the only thing that I would like that they don't offer is shared hosting - but that is just their business model

I can't complain about anything Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

They have a great suite of plugins that are ready to use and a support team that is there to help you with them.

The hosting is decent speed, secure and we have had no issues. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Tom,

Thanks a ton for the awesome feedback :)

We're happy to hear that our services and support team help with your WordPress ventures!

Regards,

Deivydas

KM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The support from the WPMU Dev Support Team that I received was phenomenal. My webmaster and hosting reseller passed away, and I suddenly had to move my sites. Having previously only done things through cpanel there was quite a learning curve, but the WPMU Dev support team never missed a beat helping me. They not only moved the site, but they have also helped me every step of the way since. I love that I now have a staging area to test things before making them go live, which was not something I had in my former cpanel environment. The staging feature and the plugins they include made this hosting decision a NO BRAINER! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I have several domains that are simple html landing pages that are not Wordpress sites, so I had to find a different place to host those sites. It would be nice to have the ability to have add-on domains so that I didn't have to have two separate hosting companies and systems to work with. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

By having a staging area, WPMU Dev helps me upgrade my Wordpress, plugins and themes without worrying about my site having problems or totally crashing, which happened to me in the past when I upgraded my site in a live environment. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Krystalya,

Thank you so much for sharing the detailed feedback on your experience with our services and support team thus far. It's greatly appreciated!

Happy to have you on board.

Best regards,

Deivydas