WPML Reviews & Product Details

What seemed like an easy integration turned to needing 6+ plugins Review collected by and hosted on G2.com.

INCOMPATIBLE WITH A VARIETY OF PLUGINS: Including RANKMATH. Your entire site will fall apart, link loops, SEMRush Score will crumble, and support will run you in a circle for a month Review collected by and hosted on G2.com.

Powerful translation features, easy integration Review collected by and hosted on G2.com.

Spend so much time finding out what other parts of your site are broken. Cripples your site in mysterious ways. When you ask WPML for support, they want you to create an entire duplicate of your website they can play with. Common, isn't that YOUR job to properly test the plugin? Review collected by and hosted on G2.com.

Once you become familiar with the interface, it's an excellent plugin. Easy to implement and has many features. Every time I run into an issue, I get excellent customer service. Review collected by and hosted on G2.com.

I have no isses or complaints. WPML has met all my criterias to address my needs. Review collected by and hosted on G2.com.

That it is compatible with SEO. I like it Review collected by and hosted on G2.com.

There is no such things. Everythin is great Review collected by and hosted on G2.com.

Easy to use yet extremely powerful... and their support team is also top class. Review collected by and hosted on G2.com.

Becoming an expert on WPML requires some effort mainly due to the abundance of plugins and features that it has ... which I guess is also good! Review collected by and hosted on G2.com.

When I started using WPML in 2020 it was good and simple it was "just working" which was great, there was the ease of use and even chat support that agency customers could reach Review collected by and hosted on G2.com.

Nowadays, i dislike everything in WPML:

- Support is horrible 1- No chat support for agency customers like they used to be. They just ask for you to change the theme or upgrade the server.

- Bugs: I have seen it all, from Russian translation on the Arabic pages to sudden category changes, to links pointing to the wrong language

- Automatic translation: Don't get me started here, it's horrible, We send 10 posts for translation they get lost and stuck between wpml server and our server and we need to flush cache and refresh the translation process just to get the translation we paid for.

The pricing system is insane, so you can prepay 40,000 credit for 50 dollars or you can just use Pay-as-you-go system and pay 25 dollars for the same 40K credit!! literally you pay more money to get prepaid credit! and it should be the opposite, if i pay a front payment, i should get a discount, not pay double! Review collected by and hosted on G2.com.

I think the module is good and very popular but it is heavy for the users. The good thing is that there is a lot of documentation and support. The 1 for 1 translation feature is also very useful. Review collected by and hosted on G2.com.

This module is often in conflict with other modules. There is also a performance issue which prevents from getting a good grade on GT Metrix and Page Speed. The cost of licensing is also often an irritant Review collected by and hosted on G2.com.

They are trying to add a lot of functionality Review collected by and hosted on G2.com.

The plugin doesn't work properly and there is no support despite logging a ticket and this being a paid product. Review collected by and hosted on G2.com.

All in all, WPML worked well for me for a few years. It does the job. There were some major technical problems all the time like media files duplicating and having unexplainable translation jobs in weird places but everything started going seriously bad when the automatic translation was introduced. Review collected by and hosted on G2.com.

Automatic translation worked like a wonder when I first used it. The problem is that WPML is trying to scam its customers by overcharging them. The bills for the first month were fine. I paid 17 dollar and another 72 dollars. When the next month, it showed 72 dollars with 0 credits used, I got suspicious but didn't think anything bad. I set the limit from 500.000 to 100.000 credits, which would mean I am limited to consuming 17 dollars of credits. The system didn't respect my limit but went to 110.000 credits still showing 72 dollar but not allowing me to use any credits anymore. When I talked to support, they tried to blame me for spending 10.000 credits too many and told me, they will charge me for 500.000 credits at the beginning of next month. I tried to explain how their flawed system is overcharging me and they told me, their tech team will investigate. Now is the 1st of December, I used 0 credits, and my account shows I am due to pay 72 dollars at the beginning of January. Upon that, I immediately canceled my subscription to automatic translation but got an invoice of over 72 dollars for last month. Their tech team didn't investigate anything.

I got scammed by WPML and wish there would be some way to change to another translation software. I am afraid there isn't. Think twice, if you are considering to use WPML, especially their automatic translation. Review collected by and hosted on G2.com.

You can very easily create copies of pages, menus, URLs to another language. Review collected by and hosted on G2.com.

It's not an automatic translation, you just create a copy and manually translate it. Review collected by and hosted on G2.com.