# WPCRM Reviews
**Vendor:** WebPresented  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 14
## About WPCRM
WebPresented offers a cloud based or on premise CRM solution called WPCRM. WPCRM is a cost effective, vertically integrated CRM for the wholesale distribution and manufacturing markets. Built from an ERP-integration perspective, WPCRM provides; data for smarter decision making, mobile quoting, mobile access to product pricing and inventory, customer orders and buying history and marketing campaign analytics. WPCRM will drive sales activity and new revenue!



## WPCRM Pros & Cons
**What users like:**

- Users value the **seamless integration** of WPCRM, enhancing their efficiency and connectivity with existing enterprise systems. (3 reviews)
- Users appreciate the **exceptional customer support** of WPCRM, enhancing their experience with knowledgeable and responsive assistance. (1 reviews)
- Users commend the **ease of use** of WPCRM, allowing convenient access for on-ground staff via mobile devices. (1 reviews)
- Users love the **easy access** of WPCRM, allowing on-ground staff to utilize it effortlessly on mobile devices. (1 reviews)
- Users find the **easy implementation** of WPCRM seamless, as it requires no custom coding and fits their industry needs perfectly. (1 reviews)
- Feature Richness (1 reviews)
- Users value the **seamless integration** of WPCRM with ERP solutions, enhancing their operational efficiency and productivity. (1 reviews)
- Intuitive Interface (1 reviews)
- Lead Management (1 reviews)
- Users find WPCRM's **user-friendly interface** enhances collaboration and accessibility, making it ideal for all team members. (1 reviews)

**What users dislike:**

- Users find the **learning curve steep** due to unintuitive reporting and overwhelming data management for new users. (2 reviews)
- Users are frustrated by the **limited customization** options available in WPCRM, restricting their specific needs. (1 reviews)
- Users find the **missing drag-and-drop report builder** limits usability, making report creation challenging and unintuitive. (1 reviews)
- Users find the **reporting interface not intuitive** , requiring training and making the creation of custom dashboards challenging. (1 reviews)
- Users find the **reporting process not user-friendly** , requiring training and leading to complications with custom dashboards and data exports. (1 reviews)
- New users find the platform's data overwhelming, making **proper filtering and usage challenging** in their initial experience. (1 reviews)


## WPCRM Discussions
  - [What does CRM software include?](https://www.g2.com/discussions/wpcrm-what-does-crm-software-include-603f6f9f-bf34-450a-bea4-91f1eb7418ae)
  - [What does CRM software include?](https://www.g2.com/discussions/wpcrm-what-does-crm-software-include)
  - [What are the main functions of a CRM?](https://www.g2.com/discussions/what-are-the-main-functions-of-a-crm)
  - [What are the 3 main elements of CRM software?](https://www.g2.com/discussions/what-are-the-3-main-elements-of-crm-software)
  - [What are common features of CRM software?](https://www.g2.com/discussions/what-are-common-features-of-crm-software)

- [View WPCRM pricing details and edition comparison](https://www.g2.com/products/wpcrm/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-19+06%3A38%3A52+-0500&secure%5Bsession_id%5D=22c9504f-66ab-4643-983c-4b81c6bde609&secure%5Btoken%5D=9195fb348ab06a13f731ab734ee2916c8be254b28778df018fd22f1d4ed7202a&format=llm_user)

## WPCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top WPCRM Alternatives
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