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WPCRM Reviews & Product Details

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

Centralises Customer Data

Improves customer engagement

Seamless integration Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

Limited customisation

Security Concerns for some plugins Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

WPCRM centralises customer data which makes reporting and insights gathering easier Review collected by and hosted on G2.com.

WPCRM Overview

What is WPCRM?

WebPresented offers a cloud based or on premise CRM solution called WPCRM. WPCRM is a cost effective, vertically integrated CRM for the wholesale distribution and manufacturing markets. Built from an ERP-integration perspective, WPCRM provides; data for smarter decision making, mobile quoting, mobile access to product pricing and inventory, customer orders and buying history and marketing campaign analytics. WPCRM will drive sales activity and new revenue!

WPCRM Details
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WPCRM Community
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Product Description

WebPresented offers a cloud based or on premise CRM solution called WPCRM. WPCRM is a cost effective, vertically integrated CRM for the wholesale distribution and manufacturing markets. Built from an ERP-integration perspective, WPCRM provides; data for smarter decision making, mobile quoting, mobile access to product pricing and inventory, customer orders and buying history and marketing campaign analytics. WPCRM will drive sales activity and new revenue!


Seller Details
Year Founded
2001
HQ Location
Columbus, OH
Twitter
@webpresented
17 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

RS
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Recent WPCRM Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"WPCRM Review"
Centralises Customer Data Improves customer engagement Seamless integration
AJ
Ashish J.Mid-Market (51-1000 emp.)
4.0 out of 5
"The tool is really helpful to manage the customer data and store their information."
The platform is amazingly user friendly and it can even be accessed with tablets or mobiles, which enables onground staff to use it.
Yashika M.
YM
Yashika M.Mid-Market (51-1000 emp.)
5.0 out of 5
"WPCRM review"
Their CRM helps keep track of leads and different event lists, easy to create/ add a contact or convert it into opportunity. Help tracks all the ac...
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WPCRM Media

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9 out of 10 Total Reviews for WPCRM

4.6 out of 5
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9 out of 10 Total Reviews for WPCRM
4.6 out of 5
9 out of 10 Total Reviews for WPCRM
4.6 out of 5

WPCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AJ
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

The platform is amazingly user friendly and it can even be accessed with tablets or mobiles, which enables onground staff to use it. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

The usage of platform can be overwhelming with the data, so understanding to properly filter them out and use as per need can be difficult for new users. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

It really helps to get all the user data, be it in the past or present or prospect be collected at a single place which can streamline the usage. Review collected by and hosted on G2.com.

Sharoon S.
SS
Product and Sales Trainer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

It's a user friendly interface for new and exprienced users.

It ensures all the team to be on same page through Collaboration Tool.

It allows us to customize workflow easily to meet our needs. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

The speed and some functions of mobile app of mobile app can be improved.

I experienced some challanges integrating Taskmaster Pro with other software we use, however that was handled by their team. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

WPCRM is a good management tool that has improved our team's efficiency. It helps us stay organized and fixed issues with poor communication. Review collected by and hosted on G2.com.

Yashika M.
YM
Business Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

Their CRM helps keep track of leads and different event lists, easy to create/ add a contact or convert it into opportunity. Help tracks all the account activity and be up on the latest trends Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

Used it in the past, have not had a chance to use it for my current org. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

Helps solve Same Problem that every other CRM is solving Review collected by and hosted on G2.com.

Nikki M.
NM
Sales Consultant / Account Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPCRM?

It is very easy to use and integrates with our system so that everything flows together seamlessly. You can track prospects, new customer deals, vendor information and more all in one spot. It gives you analytical information on the deals you are working on as an entire company as well as drills down by territory and then individual reps. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

Ours is not set up to see other rep leads nationally, so we cannot use it to see if someone else is working on the same prospect. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

It allows managers to see what reps are working on their progress with each prospect or account deal. It shows which vendors and products are involved, next steps, appointments and the progress. Review collected by and hosted on G2.com.

Madhumitha D.
MD
Product Marketing Specialist (Enablement)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

Wordpress is very popular even outside as a CRM for individuals, this gives the product the edge as no one needs an introduction to use it or learn it. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

No complaints, except a few very small items, are difficult to know on your own without a lot of exploring, other than that all good. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

We used WPCRM to host our blog site and it was easy to use and gave every content writer access and the ability to publish their blogs easily and also manage them. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

Easy Simplified dashboard , Pretty Neat UI and seamless integration with other apps, simple process to easily track all leads. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

It requires high maintenance and doesn't go with all type of business models, excess initial loading time when a high number of pages are running, sometimes have faced overload issues too. Review collected by and hosted on G2.com.

Recommendations to others considering WPCRM:

If it suits your buiseness model,go for it. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

It speeds up the sales conversion process , marketing and sales team can easily also alter the content which in turn speeds up the sales conversion process and website runs smoothly. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

Keep track of contacts and appointments. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

No downside. Once you put in the information it's easy to go to once it's all set up. Review collected by and hosted on G2.com.

Recommendations to others considering WPCRM:

Great tool to use to keep customer information updated. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

All my information is in one place for each customer. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WPCRM?

This is easy to use and gives you many options to customize to pull the data that is most important to you and your staff. The ease of entering data and notes while on the go is a huge plus as well. Quick glance at data sums up where you are and where you need to be. Targets are clear and concise. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

This is a great product that fits our needs. If there is anything to be said negatively, it would be that the sales breakdown are not categorized good enough. This though, could be a user error when setting up. Review collected by and hosted on G2.com.

Recommendations to others considering WPCRM:

This is a great program to have all your sales team use. Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

We have the ability to see what our sales staff is doing and customer contact information. This is most helpful to me. Knowing that contact was made with the customer and what was talked about helps me to target them for promotions in other areas that may be beneficial to them. Review collected by and hosted on G2.com.

Verified User in Wholesale
EW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPCRM?

WPCRM has much of the same functionality of "top rated" leaders in this space but at a fraction of the cost. It is fully integrated into our ERP and our sales reps have actually thanked us for picking and implementing WPCRM. Features, functionality, ERP integration, ability to price and quote customers real time, ability to create pricing contracts within our ERP, ERP sales data, open order information, customer credit and payment information are all included. The price point is excellent for what you get in a CRM product. This is easily the best decision we've made as a company. Review collected by and hosted on G2.com.

What do you dislike about WPCRM?

Not much. Custom modifications can take a little time as they need to allocate custom design work versus new client installations Review collected by and hosted on G2.com.

Recommendations to others considering WPCRM:

Buy it!! It is a game changer and it is MUCH less expensive than other top solutions on the market Review collected by and hosted on G2.com.

What problems is WPCRM solving and how is that benefiting you?

This is the first CRM product our sales reps actually like and WANT to use. Our reps all have access to our ERP via a laptop but they're finding it's easier to get informaiton within WPCRM rather than signing into the ERP. They can create professional looking customer quotes with real time pricing directly from WPCRM and they now have limited reasons to sign into our ERP. Many of the core CRM functions are being handled directly from their smart phones which reduces the need for them to sign into their laptops throughout the day. Review collected by and hosted on G2.com.