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120 WP Umbrella Reviews
Overall Review Sentiment for WP Umbrella
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An affordable tool with a very clean and intuitive user interface that allows me to manage my client's sites, feeling safe with the provider service of backups and plugin update. With their recent feature of backingup prior every plugin update I'm more than happy. It also provides a report with errors, uptime information and security. It's easy to setup and integrate with websites. We use it for daily backups. They have an amazin customer service! Review collected by and hosted on G2.com.
It would be great to have an integrated malware scan. I haven't had any problems aside from one time when it disconnected due to a connection error and backups stopped being created. I reached out to customer service, and they provided fast help to solve it. The issue was related to the hosting service provider and the plugin. Review collected by and hosted on G2.com.
WP Umbrella includes all the site management features I require with a simple interface and at an affordable price per website. Review collected by and hosted on G2.com.
There are some very minor UI items that need to be addressed (e.g. awkward English wording in a few spots). Review collected by and hosted on G2.com.
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Great UI, great features, great support. It works sleek and simple, which is one of the hardest experiences to create for the customer. Review collected by and hosted on G2.com.
Like everything in life there is room for growth, but this is what they are always doing. I personally would like to see more integration possibilities with the dashboard so we can connect it to our CRM, easing the cancellation process. Review collected by and hosted on G2.com.
Finally one really good tool that can be used as central point for all WordPress websites that needs maintenance and keeping. Having tool for reporting to the clients is another great feature and it helps us a lot to finish all the 'administrative' work for our clients. Review collected by and hosted on G2.com.
Don't have anything negative feedback about WP Umbrella. Review collected by and hosted on G2.com.
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All their features are great. I can monitor all my client's website in server side, updates, backup, errors, etc. The platform is easy to use and you can implement your task with ease. I use this service with all my client everyday. You can integrate their plugin to your wordpress very easy.
The best feature i like is the report template i can send to my client. My clients love them. I really like this service and very cheap for each website. Customer support is great, they help you all the time. Awesome I am happy i found them.... Review collected by and hosted on G2.com.
Nothing i dislike. everything is great. i like it. Review collected by and hosted on G2.com.
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I used other three similar services in the years before try WP Umbrella. I deceided to stay with this service because have some extra features that other don't have or are more expensive, like hourly backups. Is more intuitive and very easy to implement and use. The customer support replies very fast to me in only some minutes, and provide a solution with the backups. I think that this tool have a great potential adding more features in the future, but as actually is, is an excellent solution.
I can recommend WP Umbrella without any doubt. Review collected by and hosted on G2.com.
I don't dislike anything, but I miss some extra features that can be added as addons by websites, like malware scan and clean, or the option to recover only some files/folders from the backups instead full restore. Review collected by and hosted on G2.com.
The strong points are the ease of use and the service offered at an almost negligible price. The implementation is very easy, just copy the API key and the system recognizes everything and synchronizes the site.
Talking about the services, the backups included every 12 hours are an important plus. The ability to manually update or load plugins helps with site management, while customized reports provide an indispensable tool for communicating with customers. Review collected by and hosted on G2.com.
I don't have much to say negatively, the new implementations they are making make some operations faster. The implementation of migration services would certainly be interesting. Review collected by and hosted on G2.com.
Exceptional support. Competent and very helpful staff to solve problems, answer questions about the current and future software: thank you Boris and Aurelio.
The dashboard has a very easy and intuitive UI and UX: with a glance you have all the sites under control.
Alert emails are very useful as is the possibility of making scheduled backups and sending reports with the health status of the site, both in terms of performance and updates.
Given the roadmap of future updates we will certainly see some good ones, such as the possibility of having public APIs for the integration of third-party software (jira, slack, etc) or customized software.
At the agency we use it every day to monitor the health of WordPress sites Review collected by and hosted on G2.com.
At this moment nothing. I hope they maintain the level and roadmap with the implementations Review collected by and hosted on G2.com.
I really appreciate the involvement of the entire WP Umbrella team, from the very beginning!
They listen to users, requests for new functionality are taken into account and, depending on their relevance, implemented gradually. Ultimately, the solution offered by WP Umbrella evolves quickly and allows you to gain efficiency. The application dashboard is also evolving and gaining clarity.
With the growing strength of the team, user support gains response time.
In short, WP Umbrella is a solution that is simple to implement and extremely effective on a daily basis! Review collected by and hosted on G2.com.
For the moment, the solution meets my needs and those of my customers.
But I would like to see in the future a solution to outsource backups, for example, once every 6 months on an FTP :) Review collected by and hosted on G2.com.
Just navigating around the platform and am really impressed on the functionality particularly the reporting function.
Exactly what I was looking for. Good Job!
Customer Support response to questions was very prompt. I got my sites connected and reporting very quickly and was quite easy to integrate. Review collected by and hosted on G2.com.
I didn't find any downside really. Still getting used to some of the functionality. Review collected by and hosted on G2.com.