Workshop Pricing Overview

As an Internal Communications Coordinator, Workshop has been a dream to work with, even in the early days of development. When I first joined my company, I was anxious about learning new programs in a timely and effective manner, especially since I had limited experience with email-building software. I was pleasantly surprised at the simple user experience, creating a smooth learning curve for myself and my management team. I found it very easy to implement my existing skillset into the Workshop software, which was essential given I utilize the platform daily. For context, my team sends around 60 emails per month to a diverse audience (list segmentation is crucial here)! Recently, we integrated our Associate database program with Workshop to provide an always-current directory and even deeper Auto List capabilities. I truly enjoy the dynamic features Workshop is frequently adding, including GIF and stock image options, as well as audience insights. The content-building options are plentiful to meet my team's needs, and changes are easy to navigate. One of the most helpful things about this platform is its built-in analytics for readership, clicks, opens, and more - especially when it can be sorted out by distribution lists and individual recipients. I have yet to fully explore their new sharing and calendar functions, but I know these are actions taken based on user feedback, which I greatly appreciate. Working with Katie and Josh at Workshop, she is always receptive to user insight and passes along our recommendations to the engineers. I love that when I send a recommendation to Workshop, they acknowledge my idea and give a timeline of when we could expect to see such a feature. All in all, what I like best about Workshop is its ability to support our brand with internal emails in a sophisticated, engaging manner. Review collected by and hosted on G2.com.

Recognizing that Workshop is very much in a start-up phase, I appreciate all the team has done to correct snags and provide customer support for my challenges. As I said, our account manager is extremely responsive and receptive to recommendations, so I know I am supported with solutions when I run into challenges. At this time, I would like to see Workshop integrate more copywriting functions, such as word count, fonts, and dynamic text rather than using current workarounds. A function that would be more helpful, especially in my line of work with onboarding, would be the ability to clone entire campaigns, rather than just individual emails. Cloning single emails and adjusting each setting to transfer it to a new campaign is tedious. As with all email software, Outlook produces challenges (weird lines, rounded corners, image errors) for formatting in the recipient's inbox, and Workshop is no different. However, I can credit Workshop with being proactive about education and offering solutions when major issues arise with Outlook. Review collected by and hosted on G2.com.

I like how easy the platform is to use for our nontechnical colleagues. We can send out magazine-quality (in terms of aesthetics) messages to staff which I am sure does make them more likely to read them. We have great analytics in the platform that measures this engagement and complies with GDPR. It was an easy app to set up Review collected by and hosted on G2.com.

It is expensive, this is a luxury product I feel. What it does, it does very well and I have seen features growing such as the sms messages features being added and I would like to see more features included. Review collected by and hosted on G2.com.