WorkRamp Reviews (622)

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Reviews

WorkRamp Reviews (622)

View 1 Video Reviews
4.4
622 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of WorkRamp, highlighting how quickly they can create and manage training content. The platform's ability to streamline onboarding and training processes, along with responsive customer support, enhances the overall experience. However, some users note that reporting features could be improved for better insights.

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Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"WorkRamp Review"
4/5
What do you like best about WorkRamp?

I appreciate the ability to quiz mid-read, the information is super consumable, and the interface is incredibly easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I don't know if it's a settings issue, but I don't like knowing the test results until the very end. Review collected by and hosted on G2.com.

Ben C.
BC
Ben C.
Senior Instructional Designer
Enterprise (> 1000 emp.)
"User Friendly, Great Customer Service"
4.5/5
What do you like best about WorkRamp?

The platform is very easy to use, with straightforward features. The staff are also very friendly, helpful, and quick to respond whenever I have a question. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Some features are not as customizable as I would like to see. Review collected by and hosted on G2.com.

Kate M.
KM
Kate M.
Marketing Operations Manager
Small-Business (50 or fewer emp.)
"Great tool! Easy to onboard new employeees"
5/5
What do you like best about WorkRamp?

I love the guide and testing features WorkRamp offers. It is so easy to help each team member get up and running easily. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It's hard for me to come up with a reason to dislike Workramp. I love this tool and so far WorkRamp has been an amazing asset to our company. Review collected by and hosted on G2.com.

GG
Guillermo G.
Enterprise (> 1000 emp.)
"Great Training Tool for All"
5/5
What do you like best about WorkRamp?

I love that there are many options to select from when building out a training for a few or a few hundred users. It keeps the users in training engaged with all the different options on how to test there knowledge. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Its a well rounded tool and as of right now, I have no features that I dislike Review collected by and hosted on G2.com.

Ayana S.
AS
Ayana S.
Office Coordinator
Small-Business (50 or fewer emp.)
"Good Experience"
3.5/5
What do you like best about WorkRamp?

I like that they have alot of different options for training, no matter what position you are you can always take that course and i really like that Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I dont like some of the videos some seem like their old and outdated Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"An easy "yes""
5/5
What do you like best about WorkRamp?

Initially it was the functionality + cost that drew us to invest in WorkRamp as a solution for our external LMS. However, it has been the dedicated staff during implementation, onboarding, and maintenence that validates our purchasing decision every day.

Our suggestions for improvements are taken seriously and appear to be in line with requests from other customers. We have seen some of these requests prioritized and deployed.

I have also gained tremendous inspriation and insight from their "unofficial" customer talks, which are led by customers. These talks are casual and without an agenda, allowing for organic conversation and the opportunity for customers to showcase how they use WR to meet organizational and project-specific goals in a very casual and engaging environment. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

The only downside I feel we have experienced is that in our short time since our "go live" date (10 months), we've had several changes in our WR contact person. In all but one case, the new account managers have been up to speed and understood both our use case and future plans on the first call. In the case where the new representative was not a good fit, WR was able to quickly assign us to a new representative and we've been very happy. Review collected by and hosted on G2.com.

Kate S.
KS
Kate S.
Executive Assistant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Useful platform for events"
4.5/5
What do you like best about WorkRamp?

I like how easy it is to create the event, manage the attendee lists, create event series, etc. I mainly use it for creating internal company workshop sign-ups and it is great! Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Sometimes I have issues with the Zoom integration but overall it meets my needs. Review collected by and hosted on G2.com.

MM
Megan m.
Mid-Market (51-1000 emp.)
"First time LMS administrator, researched, selected and implemented WorkRamp in 2023."
5/5
What do you like best about WorkRamp?

We selected WorkRamp for the clean, simplified employee dashboard as compared to competing LMS systems. Creating new (custom) content is simple for a first-time LMS user/administator. The prebuilt content has been the best way to engage our learners, so there is always something new and available for them, versus waiting for us to create new content in order to engage with the system.

We also selected WorkRamp because of the integration with BambooHR, our HRIS.

The customer service through the implementation process and beyond has been amazing. Support is constantly offered, and I feel there are multiple touch-points with the company as their client/customer. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

We haven't found a down-side of using the WorkRamp system. When we launched the software in June of this year I felt the reporting capabailities were a little clunky and hard to maneuver, but the revamp of the manager dashboard has solved that challenge completely.

If there were one wish for improvement, it would be for WorkRamp data to be transferred back to BambooHR. (Right now WorkRamp recieves data from BambooHR but does not share completed course information with BambooHR.) Review collected by and hosted on G2.com.

EC
Emily C.
Mid-Market (51-1000 emp.)
"Best in class LMS that's continually improving"
5/5
What do you like best about WorkRamp?

WorkRamp is an easy to use LMS solution for both internal and external users alike. Not only is setting up, customizing, implementing, integrating, and managing the solution extremely simple for non-technical users, but there's plenty of ways to supercharge your customization if you have the knowledge. I love how the team at WorkRamp is continually asking for feedback from their customers on ways to expand and ehance their solution, especially since we use the tool daily it's great knowing that what they're working on will continue to make my job easier. And to top it off, they offer excellent customer support through chat, email, and Slack; they're always quick to respond and resolve any issues or questions my team has. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

The only downside to WorkRamp, is you're limited with some of the customizations (design, layout, pages, etc). Depending on your needs and level of LMS experience, this may not be a deterrent but if you need a highly customizable solution, then it may not fit your parameters. Review collected by and hosted on G2.com.

Liz S.
LS
Liz S.
Director of Customer Success
Mid-Market (51-1000 emp.)
"WorkRamp is an intuitive, easy to use LMS"
4.5/5
What do you like best about WorkRamp?

WorkRamp has a very intuitive user interface. As an administrator, I use it almost daily to review analytics about the tool. I'm able to easily export these analytics to share directly with our customers so they can have some insight into how their users are using the platform. It is also extremely straightforward to create new content in the platform.

We were able to authenticate sign-in to Workramp directly from our own platform, so our users didn't have to sign in twice or receive an invitation in order to access the platform. This is a huge value add to us. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

This isn't at the fault of Workramp, but the implementation process was a bit resource intensive because we had to generate most of our content from scratch.

The Paths in the platform are nice, but we are working with a variety of customers and personas, so it can get a little tricky to be able to segment the paths appropriately to account for everyone we want it to, while leaving out others, while also accounting for the authentication and access from our platform. Review collected by and hosted on G2.com.