---
title: Workiva Reviews
meta_title: 'Workiva Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2148 reviews by the users' company size, role or industry
  to find out how Workiva works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2148
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Workiva Reviews
**Vendor:** Workiva  
**Category:** [Audit Management Software](https://www.g2.com/categories/audit-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2,148
## About Workiva
Workiva Inc. (NYSE:WK) is on a mission to power transparent reporting for a better world. We build and deliver the world’s leading regulatory, financial, and ESG reporting solutions to meet stakeholder demands for action, transparency, and disclosure of financial and non-financial data. Our cloud-based platform simplifies the most complex reporting and disclosure challenges by streamlining processes, connecting data and teams, and ensuring consistency. Learn more at workiva.com. Follow Workiva on LinkedIn: www.linkedin.com/company/workiva Like Workiva on Facebook: www.facebook.com/workiva



## Workiva Pros & Cons
**What users like:**

- Users value the **user-friendly interface** of Workiva, enhancing daily tasks and overall efficiency significantly. (364 reviews)
- Users value the **real-time collaboration** features of Workiva, enhancing teamwork and ensuring a single source of truth. (196 reviews)
- Users appreciate the **intuitive UI and strong integration** of Workiva, enhancing documentation and control management efficiency. (181 reviews)
- Users value the **real-time collaboration** features of Workiva, enhancing efficiency and streamlining report management for teams. (178 reviews)
- Users appreciate the **strong integration of reporting** , making compliance and analytics intuitive and efficient. (151 reviews)
- Users value the **efficiency** of Workiva, enhancing risk management and workflow processes with streamlined features and updates. (146 reviews)
- User Interface (140 reviews)
- Customer Support (139 reviews)
- Intuitive (138 reviews)
- Document Management (130 reviews)

**What users dislike:**

- Users note the **missing features** in Workiva, such as integration options and a lack of automation in approvals. (113 reviews)
- Users find the **learning curve challenging** , particularly for those less familiar with technology, needing dedicated training time. (85 reviews)
- Users find the **learning difficulty** significant, requiring time to adapt and understand the platform&#39;s modules. (81 reviews)
- Users find the **limited functionality** of Workiva lacking advanced features compared to competitors like Excel. (80 reviews)
- Users find Workiva&#39;s **workflow management capabilities lacking** compared to Excel or Word, needing further development. (70 reviews)
- Users find **limited features** in Workiva, particularly noting immature workflows and challenges with automation and reporting. (68 reviews)
- Difficulty (61 reviews)
- Users experience **slow loading** times, impacting efficiency and causing issues with data saving and file copying. (59 reviews)
- Not Intuitive (55 reviews)
- Steep Learning Curve (53 reviews)

## Workiva Reviews
  ### 1. Error-Free Reporting with Simple Data Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent L.

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

I like that Workiva helps me link data directly into reports so that it updates flow automatically and reduces the chance of human error. The initial setup of Workiva was really easy.

**What do you dislike about Workiva?**

It does take a while to get comfortable with it.

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva to connect multiple data sources into one platform, reducing human error. It links data directly into reports, updating flows automatically and eliminating the need to redo work.

**Official Response from JD Garciano:**

> Thank you for your feedback, Vincent! We're glad Workiva is helping reduce human error by linking data across reports and streamlining your workflow. We appreciate your note on the learning curve and will continue supporting users as they get comfortable with the platform.

  ### 2. Easy Commenting and Replies That Keep Collaboration Moving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mary Catherine P. | Senior Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

Being able to leave comments/replies. Helps eliminate version control as well.

**What do you dislike about Workiva?**

A few downsides sometimes are the formatting capabilities.

**What problems is Workiva solving and how is that benefiting you?**

It assists our team with creating and distributing our audited financials with our audit partners.

**Official Response from JD Garciano:**

> Thank you for the review, Mary Catherine! We’re glad to hear that our commenting and version control features are helping your team collaborate smoothly with your audit partners on financials. We also appreciate your feedback regarding formatting capabilities. We’re always working to refine these tools to make document styling more intuitive, and I’ve shared your comments with our product team. We appreciate your partnership!

  ### 3. Great Risk & Control Layout with an All-in-One Testing View

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

I like the Risk and Control layout, as well as the testing module, where all the testing steps are accessible in a single view.

**What do you dislike about Workiva?**

I wish Workiva had the ability to track issues seamlessly from control through remediation. Right now, all issues have to be tracked manually, which makes the process more difficult than it needs to be.

**What problems is Workiva solving and how is that benefiting you?**

It keeps track of our entire SOX program, including risks, controls, and testing procedures.

**Official Response from JD Garciano:**

> Thank you for sharing your experience! We’re glad the Risk and Control layout and testing module help streamline your SOX program. We appreciate your feedback on issue tracking and are always looking for ways to make processes like remediation even more seamless.

  ### 4. Workiva Makes Collaboration and Creativity Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

I like how it encourages creativity and makes it easy to collaborate with other team members. It also provides a centralized workspace, which helps streamline work and improve overall efficiency.

**What do you dislike about Workiva?**

Formatting can be a bit funky at times, but once you learn more about Workiva, you start to understand the workarounds and how to use them effectively.

**What problems is Workiva solving and how is that benefiting you?**

It helps reduce the time spent throughout the review process for quarterly and annual deliverables.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad Workiva’s collaborative and centralized workspace is helping streamline your processes and improve efficiency. We appreciate your note on formatting and will continue working to make it more intuitive and seamless.

  ### 5. Effortless Financial Reporting and Analysis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

I use Workiva for financial reports, and I like their dashboard and reports, which help me analyze the profit and loss of my company. I think Workiva is a great software, and the initial setup was easy. I integrate it with Oracle as well.

**What do you dislike about Workiva?**

There is nothing that I dislike

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva to consolidate and organize financial information, and I like the dashboard and reports for analyzing profit and loss.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re thrilled to hear Workiva helps you save time and work more efficiently. We appreciate your support and are glad our updates and connectivity continue to make your tasks easier.

  ### 6. Effective GRC Solution with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth  W.

**Reviewed Date:** October 28, 2025

**What do you like best about Workiva?**

I appreciate that Workiva significantly enhances our risk management process, making it far more efficient. I also find it highly beneficial for our compliance framework control mapping, which promises to simplify future audit preparations. The automation and data linking features stand out as particularly useful, streamlining our tasks and processes substantially. Overall, while I am still discovering its full potential as a fairly new user, I am quite satisfied with the capabilities offered by Workiva.

**What do you dislike about Workiva?**

Setting up Workiva was a bit challenging due to some difficulties encountered during implementation. Although the implementation process was generally good, there were issues with data corruption, which were not completely addressed by the setup itself. Additionally, I underestimated the amount of work required post-implementation, which added unexpected workload. I also find that the policies workspace does not automate tasks for policy approval based on data information, which could improve overall efficiency.

**What problems is Workiva solving and how is that benefiting you?**

Workiva makes our risk management more efficient and simplifies compliance framework control mapping, which eases future audit preparations.

**Official Response from JD Garciano:**

> Thank you for sharing your detailed feedback, Elizabeth! We’re delighted that Workiva has improved your risk management and compliance processes. We appreciate your insights about setup challenges and policy automation—your input helps us enhance implementation and efficiency for all users.

  ### 7. Streamlines Financial Reporting, Slight Setup Hurdle

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

I use Workiva for annual financials reporting for multifamily fund investments, and I like the ease of updating information, linking, and reviewing. I also appreciate the ability to import data from an Excel file.

**What do you dislike about Workiva?**

Permissions can be confusing, and it took some time to get things set up.

**What problems is Workiva solving and how is that benefiting you?**

Workiva makes it easy to update, link, and review information, and I like the ability to import data from an Excel file.

**Official Response from JD Garciano:**

> Thank you for the review, Scott! We’re glad to hear that linking and Excel imports are making your multifamily fund reporting more efficient. It’s great to know the ease of updating and reviewing data is adding value to your workflow. We also appreciate your feedback regarding permissions and setup. We understand that initial configurations can be complex, and I’ve shared your comments with our team to help us streamline the onboarding and permissions experience. We appreciate your partnership!

  ### 8. Easy to Navigate, Solid Overall Experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

The system is easy to navigate. It also calculates the forms making them easier to complete.

**What do you dislike about Workiva?**

The system can have glitches with multiple people entering in data at the same time. It also does not export to excel where the format prints easily.

**What problems is Workiva solving and how is that benefiting you?**

It makes completing our form 2 FERC requirements easier. It allows us to collaborate across different departments to make sure that our forms are correct and accurate.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad to hear that Workiva is easy to navigate and helps simplify form completion and collaboration across teams. We also appreciate your insights on system performance and export formatting—these are important areas we’re continuously working to improve.

  ### 9. Complex Setup, But Effective Solution for Regulatory Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jose G.

**Reviewed Date:** October 27, 2025

**What do you like best about Workiva?**

I have been using Workiva for about four years, and it has profoundly impacted our regulatory processes. The most valuable feature of Workiva is its data link key engine, which serves as the backbone of the software, providing a comprehensive view of data management. Workiva has made distributing spreadsheet tasks and maintaining consistency in figures between various reports seamless and automatic. This automated approach has dramatically reduced the time needed for public reporting, providing significant efficiency gains. The integration capabilities of Workiva with systems like our Oryn system are also noteworthy, as we can utilize the platform alongside other software without isolation. This integration has been crucial for us in simplifying complex tasks and improving the overall report and presentation accuracy for external records and board objectives.

**What do you dislike about Workiva?**

I found the setup process for Workiva to be quite rigorous and technically complex, which made it challenging due to its intensive resource demands. Additionally, I encountered issues with the user experience, particularly for administrators and configurators, which highlighted an area that could benefit from improvement. This has sometimes made managing the software more cumbersome than expected.

**What problems is Workiva solving and how is that benefiting you?**

I find that Workiva has enhanced consistency and automation in reporting, reducing the need for distributing spreadsheets and ensuring automatic updates for reports and presentations, assisting in reputation and compliance validation.

**Official Response from JD Garciano:**

> Thank you for your detailed feedback, Jose! We're thrilled that Workiva’s data linking and integration features have streamlined your reporting and improved consistency. We appreciate your insights on setup complexity and admin experience—your input helps us continue refining and simplifying the platform.

  ### 10. Great User Interaction, Automation, and Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad Adil A. | Senior Director | SEC Reporting, Technical Accounting, Revenue &amp; Operational Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

User interaction and automation along with customer service

**What do you dislike about Workiva?**

No option to get test and live filing done by agents.

**What problems is Workiva solving and how is that benefiting you?**

I am able to connect it to adaptive and the workflow helps save time.

**Official Response from JD Garciano:**

> Thank you for your feedback, Muhammad! We’re glad to hear that Workiva’s automation, user interaction, and customer service are helping save time. We appreciate your note on test and live filing support and will keep it in mind for future improvements.

  ### 11. Responsive Support and Helpful EDGAR Enrollment Assistance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raven S. | Senior counsel, Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

responsive customer support, EDGAR enrollment support

**What do you dislike about Workiva?**

on live editing, there is no function to showcase the hidden formatting symbol like a local WORD file

**What problems is Workiva solving and how is that benefiting you?**

Hands on and more control over the SEC filings

**Official Response from JD Garciano:**

> Thank you for your feedback, Raven! We’re glad Workiva’s responsive support and EDGAR enrollment assistance are helping you manage SEC filings with confidence. We appreciate your note on live editing and hidden formatting—it’s valuable insight as we continue to enhance the platform’s functionality.

  ### 12. Streamlined SEC Filings, Needs Excel Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah W. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

I like that Workiva can check for successful filing, which is really valuable because if I just go ahead and upload to Edgar, I would have no idea what is acceptable or not.

**What do you dislike about Workiva?**

I would love for Workiva to import more features from Excel, like group/ungroup and flexibility of the menu bar.

**What problems is Workiva solving and how is that benefiting you?**

Workiva helps me file SEC reports, checking for successful filing so I'm aware of what's acceptable, avoiding guesswork.

**Official Response from JD Garciano:**

> Thank you for your feedback, Sarah! We're glad Workiva is helping ensure successful SEC filings and reducing guesswork. We appreciate your input on Excel-like features and will share it with our team to enhance functionality.

  ### 13. Seamless Spreadsheet Integration and Consistent Statutory Reporting with GSR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

Integration with supporting spreadsheets and ability to leverage standard language across statutory reports with GSR. I enjoy how Workiva can operate across workspaces from SEC reporting, statutory reporting, SOX controls compliance, etc while providing great dashboards for managing tasks and review comments. Interactive collaboration tool.

**What do you dislike about Workiva?**

Glitches and technical updates are sometimes slow to get resolved.

**What problems is Workiva solving and how is that benefiting you?**

Version control and ability to redline changes for others to see and comment on.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad to hear that Workiva’s integration, dashboards, and collaboration tools are helping streamline your reporting and version control. We appreciate your note on glitches and update speed and will continue working to improve technical responsiveness.

  ### 14. Best-in-class SEC reporting tool, with some frustrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Workiva?**

The platform is easy to use and the linking capability saves our team a lot of time and headache since we know that the numbers are linked across a variety of documents, spreadsheets, charts and presentations. It allows for easy collaboration with the commenting feature, and we always have a full audit trail since we can set permissions easily, track changes/versions and see who has edited down to a cell level.  I like the automation features to send review notices or lock sections when we've marked them in a certain status as well as the mark up feature that makes tie-outs much more efficient. The XBRL review is also super clean and easy to do within the platform. I appreciate that they are continuously trying to improve the platform and introduce new or improved features based on user feedback.

**What do you dislike about Workiva?**

New features are not always communicated well or aren't available for all users, often requiring you to be on a more expense solution to gain access. You do have a dedicated Customer Success Manager but it seems they often prefer to point you to help articles or videos vs. actually fixing the issues you're having themselves. In general, I've found you need to be pretty self sufficient to use the software. Additionally, while they've made their platform look and feel like Microsoft Office, which makes using it easier, it doesn't have ALL of the capabilities of those (e.g. not all chart formats are supported; export to Microsoft Word often gets messed up) which can be frustrating at times.

**What problems is Workiva solving and how is that benefiting you?**

Workiva has helped created a single source of truth across all of our external reporting processes, which cuts down on prep and review time, allowing us to focus on more value-added tasks. It allows for easy and timely collaboration, especially helpful when working on a completely remote team working across different locations and time zones.  It's a secure, audible platform that gives us peace of mind that our data is safe and we can track all changes.

**Official Response from JD Garciano:**

> Thank you for your detailed feedback! We’re thrilled to hear that Workiva’s linking, collaboration, and automation features have streamlined your reporting process. We appreciate your insights on feature access, communication, and support — our team is committed to improving transparency, expanding functionality, and enhancing user experience across all tiers.

  ### 15. Streamlined Collaboration with Real-Time Efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jasmine E. | Compliance specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

I like the ease of use of Workiva and being able to see changes in real time. I enjoy the platform layout as it's easy and concise to navigate. I'm able to sign in and find documents quickly without having to do many clicks.

**What do you dislike about Workiva?**

n/a

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva to streamline team collaboration. It's easy to use with real-time changes, and I can quickly find documents without many clicks.

**Official Response from JD Garciano:**

> Thank you for the review, Jasmine! We’re thrilled to hear that Workiva is helping you streamline team collaboration and that you’re finding the platform so easy to navigate. It’s great to know that real-time updates and quick document access are making your daily workflow more efficient. We appreciate your support!

  ### 16. Excellent for Collaboration and Controls, But Needs Better Design and Linking Features

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Workiva?**

Workiva has certainly enhanced our controls and automation when generating reports. It has also been extremely valuable for maintaining data continuity. The features that allow us to assign tasks and request data have improved both our timing and overall processes. Given the complexity of the reports we produce and the thorough verification steps required, the collaborative features have made a noticeable difference for every team involved.

**What do you dislike about Workiva?**

While Workiva excels in certain areas, it still falls short in terms of design features that are considered standard in other programs. For example, there is currently no option to create a horizontal report, which complicates the workflow. The only workaround is to break the control chain at the final step, but this can introduce its own problems. Furthermore, handling attachments in spreadsheets, linking data between reports, or establishing source links remains cumbersome and unreliable. As a result, I often find myself having to double-check and review my work, which leads to unnecessary duplication of effort.

**What problems is Workiva solving and how is that benefiting you?**

Workiva is solving a problem of controls, data collection and reporting. As explained before, it has been tremendously helpful in that sense because there is less access and need for multiple people to add or edit data. Additionally, the ability to set tasks and send reminders is also beneficial as it reduces the time spent crafting emails and doing manual follow ups

**Official Response from JD Garciano:**

> Thank you for your detailed feedback! We're thrilled that Workiva has improved your reporting efficiency and collaboration. We appreciate your insights on report design and data linking — our team is actively exploring enhancements to make these processes more flexible and reliable.

  ### 17. Streamlined SOX Compliance with Workiva's Efficient Workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg E.

**Reviewed Date:** October 23, 2025

**What do you like best about Workiva?**

I have been using Workiva for approximately four years specifically for the GRC portion, and I find it incredibly beneficial for standardizing the testing and remediation process for SOX compliance. It allows for easy handling of sub-certifications and comprehensive documentation of control and risk design. The setup process was facilitated excellently by using a third-party service called embark, making the introduction to Workiva smooth and efficient without the need for further customizations. I appreciate the standard control forms, test forms, and the streamlined workflow for PVC requests and certifications which significantly enhance our operational efficiency. Moreover, Workiva integrates seamlessly with various tools such as Microsoft Excel, Word, and Adobe Acrobat, which I find very useful for uploading necessary artifacts. I am so satisfied with Workiva that I would certainly consider purchasing it again and have even recommended it to other vendors, who subsequently found it valuable enough to purchase themselves. Overall, I have a high regard for Workiva's capabilities, which is why I would recommend it on a scale of nine.

**What do you dislike about Workiva?**

I find Workiva's visualization capabilities lacking compared to specialized tools like Tableau. Management visualizations are increasingly important, and I feel Workiva could improve in this area. Additionally, while Workiva has an AI component, I believe there is room to further focus on and strengthen it to enhance its capabilities.

**What problems is Workiva solving and how is that benefiting you?**

I find Workiva standardizes the testing and remediation process for SOX compliance, easily handles sub-certifications, and documents controls and risks comprehensively.

**Official Response from JD Garciano:**

> Thank you for sharing your detailed feedback, Greg! We’re delighted that Workiva has streamlined your SOX compliance and integrations have supported your workflows. We appreciate your suggestions around enhanced visualizations and AI capabilities—our team is continuously exploring ways to expand these features to deliver even more value.

  ### 18. Great for Financial Reporting, But Beware of Add-Ons and Overhyped Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Workiva?**

Workiva is a great tool that allows for organization and presentation of data. That may include financial statements, sox controls, internal audit reports or carbon reporting information. As a combined package, it allows for a single vendor with savings over the licensing, training and support cost of multiple tools from different vendors. It is generally intuitive and easy to use. It also makes financial statement preparation, review and tagging much easier than competitive options

**What do you dislike about Workiva?**

The tool is not really best in class in any area apart from financial statement preparation. They accomplish the requirements of each area and are worth the trade off in savings from having a single vendor but other dedicated, single purpose tools often do those individual tasks better. Their biggest strength is financial statement preparation, tagging and reporting but in their quest to extend functionality, they have fallen into the trap of buzzwords and trends (such as AI in name only) rather the focusing on building a great core. They also try to nickel and dime you over modules and extensions especially data connections/interfaces that really make your work efficient. The sales process is misleading when it comes to what the tool can do generally vs what they are providing in your quote. SLA is also disappointing in that they really don't even try to set a reasonable bar. I guess they assume that their solution will never be mission critical to a company and thus are unwilling to deliver even industry standard SAAS uptime promises.

**What problems is Workiva solving and how is that benefiting you?**

It has financial reporting, SOX, internal audit and carbon all in a single tool.

**Official Response from JD Garciano:**

> Thank you for your detailed feedback! We’re glad Workiva’s unified platform and financial reporting tools have streamlined your processes. We appreciate your honest input on pricing clarity, feature depth, and SLAs—our team continually works to enhance transparency, reliability, and the value we deliver across all solutions.

  ### 19. Comprehensive GRC Solution with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth W. | Director Of Compliance

**Reviewed Date:** October 23, 2025

**What do you like best about Workiva?**

I appreciate how Workiva makes our risk assessments and certifications significantly easier. It simplifies the process of ensuring that employees have read and understood necessary policies, which is crucial for us. The control mapping feature is incredibly beneficial and helps streamline our audit preparations. I'm impressed with Workiva's ability to enhance workflow through its document approval and risk assessment capabilities, making these processes much more efficient. The automatic workflows also stand out, as they are particularly helpful in managing and organizing tasks across our team. Overall, these features contribute to a smoother and more efficient risk management process, aligning perfectly with our organizational needs for a comprehensive GRC platform.

**What do you dislike about Workiva?**

{"I found the setup process for Workiva to be challenging. Despite assistance from the Workiva team, some data imports were corrupted, and the implementation wasn't as thorough as I expected, making it difficult to get everything fully set up.","I am not entirely satisfied with the manual process required for pushing out document approvals. I would prefer if the system could automatically send out approvals based on the terms and review dates set, which would streamline the workflow."}

**What problems is Workiva solving and how is that benefiting you?**

Workiva eases our risk assessments and certifications, simplifies policy compliance demonstration, and improves audit efficiency through control mapping.

**Official Response from JD Garciano:**

> Thank you for your thoughtful feedback, Elizabeth! We’re delighted that Workiva’s workflows and control mapping have streamlined your risk management and audit processes. We appreciate your insights on setup challenges and approval automation—our team continues to enhance onboarding and automation to deliver a smoother experience.

  ### 20. User-Friendly with Real-Time Collaboration, Needs Better XBRL Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hussain K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

I like Workiva for its user friendliness and various features. The real-time collaboration and formatting capabilities are particularly valuable to me.

**What do you dislike about Workiva?**

XBRL tagging. It is very difficult to understand what's wrong and how to fix it. Either the validation errors should be easy to understand or their instructions to fix them should be easy.

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva for real-time collaboration and formatting, which enhances teamwork and document consistency.

**Official Response from JD Garciano:**

> Thank you for your feedback, Hussain! We’re glad you’re enjoying Workiva’s user-friendly design, collaboration, and formatting features. We also appreciate your input on XBRL tagging and recognize the need to make validation errors and guidance clearer. Your insights are valuable as we continue to improve the experience.

  ### 21. Powerful Wdata Automation with Excellent Version Control

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melihaesra A. | Business System Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Workiva?**

I like the power of Wdata and its automation because it makes data integration easy and helps avoid manual errors. I also really like the version control between documents; it’s excellent for maintaining data integrity.

**What do you dislike about Workiva?**

The interface could use some improvement. It feels slow and heavy, but mainly when I’m working with large amounts of data.

**What problems is Workiva solving and how is that benefiting you?**

It helps me a lot with data governance by eliminating issues such as scattered files and making it easier to generate complete, reliable reports. I can confirm that Workiva delivers on what it promises and does an excellent job.

**Official Response from JD Garciano:**

> Thank you for your feedback, Melihaesra! We’re glad Wdata’s automation and version control are supporting your data integration and governance needs. We appreciate your comments about interface performance and will share them with our team as we continue improving the platform.

  ### 22. Streamlined Audit Management with Seamless Collaboration and Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Workiva?**

Workiva provides an excellent centralized platform for managing audit, risk, and compliance workflows. I really like how seamlessly it integrates data across controls, evidence requests, narratives, and reports — reducing redundancy and manual effort. The collaboration features are strong, allowing multiple team members to work in real time without version control issues. The automated linking between documents and data points also helps ensure consistency, especially for SOC and SOX. Overall, it’s user-friendly, intuitive, and saves a lot of time during audit cycles.

**What do you dislike about Workiva?**

Overall, I find Workiva to be a very useful tool, though it can sometimes feel a bit complicated. This may be due to the way we have implemented it, but in my experience, most users tend to use the comments section rather than the workflows. I also wish there were more comprehensive reporting features to track what is pending, completed, and other statuses.

**What problems is Workiva solving and how is that benefiting you?**

Workiva helps streamline and centralize our SOX ITGC documentation and testing processes. Before using it, our evidence collection and control tracking were spread across spreadsheets, emails, and shared drives, which made version control and collaboration difficult. With Workiva, all control narratives, test results, and evidence are linked in one place, making it much easier to manage updates and maintain consistency across the environment.

**Official Response from JD Garciano:**

> Thank you for sharing your detailed feedback! We're thrilled to hear that Workiva’s integration, collaboration, and automation features have helped streamline your audit and compliance workflows. We appreciate your suggestions on simplifying workflows and expanding reporting options — our team is continuously working to enhance usability and tracking capabilities to make your experience even better.

  ### 23. Intuitive ESG Carbon Module, But Room to Further Build Out Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer B. | SVP, ESG and Treasurer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Workiva?**

I really appreciate the ease of use in Workiva’s Carbon module. The platform is intuitive, making it straightforward to navigate and get work done efficiently. Even without direct API integrations, the bulk upload feature is a huge time-saver—it lets me quickly import large volumes of data with minimal hassle. I also like that after uploading, I can see the latest data in real time with just a short refresh, and having a snapshot view makes it easy to review and track progress. Overall, these features help streamline ESG data management and reporting.  At this time, I cannot yet speak to the full capabilities of Workiva’s ESG reporting, as that functionality is still under implementation.

**What do you dislike about Workiva?**

While the Workiva Carbon platform offers many strengths, there are still a number of areas for improvement. For example, reporting capabilities remain somewhat limited, as it is not currently possible to generate reports based on user-defined groups. There’s also a lack of audit reporting for scope 3 data, which makes comprehensive ESG oversight more challenging. Additionally, system reliability can be an issue—there have been instances of reporting downtime and times when the system reverts to previous versions of functionality, which disrupts workflow. Building out further features such as FERA integration, T&E CPI conversion, and direct linkage of location square footage to CBECS for building data feeds would also help address current gaps and significantly enhance the module’s overall effectiveness.

At this time, I cannot yet speak to the full capabilities of Workiva’s ESG reporting, as that functionality is still under implementation. However, it is worth noting that, compared to the carbon module, the ESG reporting process has been much slower due to its less intuitive design. The support page offers limited guidance for navigating this module, which has led to a significant reliance on our implementation partner and with the Workiva support module, there is not the ability to lean on Workiva customer support since we are still in the implementation phrase.

**What problems is Workiva solving and how is that benefiting you?**

Workiva’s ESG carbon module alleviates the complexity of handling large volumes of data—its bulk upload feature streamlines the process, saving time and reducing manual entry errors. The platform’s intuitive interface allows efficient navigation while minimizing the learning curve and increasing productivity without extensive training.

Additionally, Workiva will help to keep our ESG data up to date, offering real-time visibility and snapshot views that simplify tracking progress and reviewing recent changes. By consolidating data management and reporting into a single system, it should reduce the need for disparate tools and manual processes, ultimately improving workflow efficiency.

However, while the platform addresses key pain points such as data import and real-time monitoring, some areas—like custom report generation, scope 3 audit reporting, and overall system reliability—still present challenges. Continued development of features and integration capabilities promises to further close these gaps, making ESG reporting more comprehensive and less burdensome for organizations.

**Official Response from JD Garciano:**

> Thank you for your detailed feedback, Jennifer! We’re glad to hear you find the Carbon module intuitive and efficient for managing ESG data. We appreciate your insights on enhancing reporting, reliability, and integration features — as well as improving ESG reporting support. Your input helps us refine our platform to better meet your sustainability and reporting needs.

  ### 24. Streamlined Filing with Workiva, Slightly Costly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jinho J. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Workiva?**

I appreciate Workiva for its streamlined setup process, which was easy to navigate, making the initial experience smooth and hassle-free. The efficiency in filing SEC documents is another highlight for me; it saves significant time and reduces the complexity of coordination with my teammates. Furthermore, the document format provided by Workiva is very user-friendly, contributing greatly to the smoothness of the entire filing process. I find the features related to revising documents particularly useful because they simplify the task and enhance workflow efficiency. The ease of use of the platform overall, along with its cost-effectiveness, stands out as a key factor in why I would consider purchasing Workiva again. These attributes collectively make Workiva a crucial tool in my daily professional tasks, allowing for substantial time savings and improved collaboration.

**What do you dislike about Workiva?**

I find the yearly subscription cost to be high. I would prefer it if the cost were lower.

**What problems is Workiva solving and how is that benefiting you?**

Workiva improves filing efficiency and simplifies document formatting, saving time and enhancing team coordination.

**Official Response from JD Garciano:**

> Thank you for your thoughtful feedback, Jinho! We're delighted that Workiva’s ease of use and filing efficiency enhance your workflow and collaboration. We appreciate your note on pricing and will continue working to deliver exceptional value for our users.

  ### 25. Workiva Simplifies Filing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Workiva?**

Allows multiple teams to collaborate on the same documents and filings at the same time. Also, impressed by the implementation of EDGAR Next. The reference materials provided and the webcasts were key to our transition going as well as it did.

**What do you dislike about Workiva?**

I wish the editing features were more aligned with editing in Word.  For example, if you are uploading an existing Word Exhibit document, you need to reformat it.  The Workiva formatting panel/tools are burdensome compared to Word.  Also, the margins (1" in Word is not 1" in Workiva) are not exactly the same in Workiva leading to different page breaks which causes issues if you have a Table of Contents.

**What problems is Workiva solving and how is that benefiting you?**

Our company has been using Workiva for quite a few years now.  As a user of both the Reporting and Section 16 Modules, I don't think there is a specific problem they are helping us to solve but the product surely improves our productivity and process.

**Official Response from Sherra Williams:**

> We're glad to hear that Workiva has simplified your filing process and improved collaboration among multiple teams. We appreciate your feedback about the editing features and formatting differences compared to Word. We are constantly working to improve our platform and will take your comments into consideration for future updates.

  ### 26. Streamlines SEC Filings with Room for Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

I like the access control and peer benchmarking features of Workiva. Peer benchmarking helps me navigate new disclosures without drafting our disclosures from scratch, which is really useful.

**What do you dislike about Workiva?**

Manual tagging can be time-consuming, and I would appreciate some automation there.

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva to incorporate data and narratives in one place, making disclosures easier with consolidated data. Peer benchmarking helps navigate new disclosures without starting from scratch.

**Official Response from JD Garciano:**

> Thank you for your feedback, Michelle! We’re glad you find the access control and peer benchmarking features helpful for streamlining disclosures. We appreciate your note on manual tagging and are always looking for ways to enhance automation to save you time.

  ### 27. Exceptional Customer Support for SEC Filings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Workiva?**

The software is very user-friendly and easy to navigate. I also use their customer support service every time I file an SEC document. They’re consistently knowledgeable and helpful.

**What do you dislike about Workiva?**

Occasionally, the customer service wait time can be up to 30 minutes when calling by phone.

**What problems is Workiva solving and how is that benefiting you?**

Workiva helps companies monitor their teams' work and use documents as a repository. This makes it easier to keep everything organized and accessible.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re happy to hear you find Workiva easy to use and our support team helpful during your SEC filings. We appreciate your note on wait times — we’re working to improve response efficiency so you can get assistance even faster.

  ### 28. Efficient Collaboration, Minor Tech Glitches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arielle K. | Counsel, Public Company Advisory Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Workiva?**

I like Workiva's integration on one platform with clients. It's efficient and puts the client on the same system as myself as counsel. The initial setup of Workiva is pretty intuitive.

**What do you dislike about Workiva?**

It sometimes is glitchy technologically.

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva for collaborating with clients to prepare disclosure efficiently. The integration on one platform with clients is valuable, putting us on the same system as I counsel.

**Official Response from JD Garciano:**

> Thank you for sharing your feedback, Arielle! We're happy to hear Workiva’s accessibility and cost savings have improved your SEC filing process. We appreciate your note about system speed and are continuously optimizing performance to ensure a smoother experience.

  ### 29. Simple, Intuitive Workiva Interface That’s Easy to Navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

I like the simplicity of Workiva's interface. It is easy to remember where to go, which buttons do what and just an overall easy experience.

**What do you dislike about Workiva?**

Sometimes the webpage can be very slow to load, especially when testing documents. I don't like that you lose your work when you return a sample request.

**What problems is Workiva solving and how is that benefiting you?**

Workiva has streamlined our testing from Excel and has made work much more efficient.

**Official Response from JD Garciano:**

> Thank you for the review! We’re thrilled to hear that our interface has made your transition from Excel much more efficient and streamlined. We also appreciate your feedback regarding load times and the loss of work when returning sample requests. Data integrity is a priority, and I have shared these specific technical concerns with our engineering team to help prevent these frustrations in the future. We appreciate your partnership!

  ### 30. Helpful for ESG Reporting, Needs UI Improvements

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jessica M. | Senior Program Analyst, Sustainable Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Workiva?**

I like using Workiva for ESG reporting because it helps to streamline data points. I especially appreciate the data point library and being able to reuse the same data points for multiple reports.

**What do you dislike about Workiva?**

I find that the user interface could be easier to navigate.

**What problems is Workiva solving and how is that benefiting you?**

Workiva helps streamline data points for ESG reporting, and I like the data point library that allows reusing data across multiple reports.

**Official Response from JD Garciano:**

> Thank you for your feedback, Jessica! We're glad Workiva enhances your ESG collaboration and data accuracy. We appreciate your note on CDP disclosure implementation and will continue improving our tools to better support your reporting needs.

  ### 31. A reliable tool for SEC Filings and SOX Compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy R. | SEC Reporting and SOX Compliance, Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Workiva?**

We use Workiva for SOX Compliance and SEC Reporting, I’ve found the platform to be a huge time‑saver. It allows our team to collaborate in real time across reports and controls, reducing version control issues and manual updates. For SEC filings, the tagging and review process is straightforward, and for SOX, the workflows help track testing and evidence efficiently. Overall, Workiva has streamlined our reporting process and improved transparency across our compliance work.

**What do you dislike about Workiva?**

The GRC module operates entirely independently from the SEC workspace. It would be helpful if there were a way to connect the two, allowing them to share the same source of information.

**What problems is Workiva solving and how is that benefiting you?**

Coordination and collaboration across different teams

**Official Response from Sherra Williams:**

> Hi Nancy! Thank you for sharing your positive experience with Workiva for coordinating and collaborating across different teams. We appreciate you sharing your valuable feedback! 

  ### 32. Easy SEC Filings and Smooth Multi-User Cloud Access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

cloud based allows multiple users at the same time. And the SEC filing process makes it so easy to file

**What do you dislike about Workiva?**

Formatting documents can be tricky. Making small adjustments can lead to large issues. Once dialed in, I never like to make small tweaks

**What problems is Workiva solving and how is that benefiting you?**

EDGAR Next filing has been a great add. I intend to use EDGAR Next filing for all future Form 3 and 4's

**Official Response from JD Garciano:**

> Thank you for the feedback! We’re thrilled to hear that our cloud-based collaboration and EDGAR Next filing features are making your Form 3 and 4 submissions so much easier. We also appreciate your candor regarding document formatting. We know those small tweaks can feel high-stakes, and I’ve shared your experience with our product team as we work to make formatting more intuitive and stable. We appreciate your partnership!

  ### 33. Driving Accuracy and Collaboration with Workiva

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

What I like best about Workiva is how it connects data, narrative, and collaboration in one controlled environment.

**What do you dislike about Workiva?**

What I like least about Workiva is that its flexibility sometimes comes at the cost of speed and simplicity, especially for advanced users.

**What problems is Workiva solving and how is that benefiting you?**

At its core, Workiva solves the problem of fragmented, high‑risk reporting processes—where data, narrative, and approvals live in separate tools and are reconciled manually.

**Official Response from JD Garciano:**

> Thank you for your feedback! We're glad Workiva helps unify data, narrative, and collaboration, reducing the risks of fragmented reporting. We appreciate your input on balancing flexibility with speed and simplicity and will share it with our team for improvement.

  ### 34. Real-Time Team Collaboration with Tracked Changes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Firdavs S. | Owner/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Workiva?**

The fact that it lets my team - I mean the people in my team work on the same report or dataset at the same time with changes tracked and whatnot

**What do you dislike about Workiva?**

It’s a bit pricey for someone who is jsut starting to use it and the learning curve should be more gentle.

**What problems is Workiva solving and how is that benefiting you?**

Helps my team and I regulate compliance and assess risks

**Official Response from JD Garciano:**

> Thank you for your feedback, Firdavs! We’re happy to hear that real-time collaboration and change tracking are helping your team work more effectively. We appreciate your comments on pricing and the learning curve, and we’re continuously working to improve onboarding resources and accessibility for new users.

  ### 35. Workiva’s Ease of Use Has Been Amazing for Our Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

The ease of use. Workiva is very user friendly compared to competing platforms like AuditBoard.

**What do you dislike about Workiva?**

Nothing at all. I really think Workiva has been amazing for my team.

**What problems is Workiva solving and how is that benefiting you?**

Workiva allows us to give external auditors access to items that we select they have visibility to. This is helpful for them to also be able to jump in and view or even make edits where needed.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad Workiva’s ease of use and selective access features are helping your team collaborate effectively with external auditors. It’s great to hear the platform is meeting your needs so well!

  ### 36. Easy Interface, but Clunky Spreadsheet Formatting and Limited Copy-Paste Options

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

Easy to use and interface is easily navigated.

**What do you dislike about Workiva?**

Copy-pasting from excel must be utilized only via ctrl+c and ctrl+v; makes it difficult for users with limited keyboard access (ie, only one hand free/exclusively using a mouse). 

Formatting spreadsheets can be clunky, and if a sheet is filtered by one user, that sheet is automatically filtered for all users.

**What problems is Workiva solving and how is that benefiting you?**

Month-end, quarterly, and year-end financial reporting.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad Workiva’s easy-to-use interface is helping streamline your financial reporting. We also appreciate your input on copy-pasting, spreadsheet formatting, and shared filters, and will share it with our team to explore potential improvements.

  ### 37. Really easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Workiva?**

I like how easy it is to use. Being able to have multiple members of the team in the software at the same time is extremely helpful and efficient.

**What do you dislike about Workiva?**

The tie out functions can use some upgrades. I did not find them very useful.

**What problems is Workiva solving and how is that benefiting you?**

Workiva is making us easy for us to file our quarterly reports as a public company with the SEC.

**Official Response from Sherra Williams:**

> Thank you for the positive feedback!  We're pleased to hear that Workiva is helping streamline your quarterly reporting process. We love helping our customers simplify complex work and your feedback is essential to our commitment to continuous improvement.


  ### 38. Powerful Portal Tools, but the Proxy Features Take Time to Learn

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

The portal has lots of tools and does what we need it to do.

**What do you dislike about Workiva?**

Sometime its very confusing and I feel like I need to learn a whole new system.  THe tools for the Proxy are all very foreign to me and because I only use them once a year, I need to get help form others.

**What problems is Workiva solving and how is that benefiting you?**

I dont have an answer for this,

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad Workiva’s tools meet your needs. We understand that infrequent use, especially for Proxy filings, can feel unfamiliar—our support team is always available to help guide you through the process.

  ### 39. Effortless SEC Reporting with Workiva

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Workiva?**

I like that Workiva is easy to use. The workbooks linked to the documents we prepare make for an easy experience similar to Microsoft tools. The initial setup was also pretty easy.

**What do you dislike about Workiva?**

There is nothing I dislike.

**What problems is Workiva solving and how is that benefiting you?**

I use Workiva for SEC reporting, which simplifies filing with the SEC and XBRL tagging. The linked workbooks make it easy, similar to Microsoft tools.

**Official Response from JD Garciano:**

> Thank you for the review, Lucy! We’re so glad that our linked workbooks and familiar interface have made your SEC reporting and XBRL tagging a much simpler experience. It’s great to hear that your initial setup was smooth and that you're finding the platform so easy to navigate. We appreciate your partnership and look forward to continuing to support your filing needs!

  ### 40. Workiva: Exceptional for Complex Reporting, but Requires Commitment and Careful Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melinda B. | Director of Finance Business Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Workiva?**

Workiva makes complex financial reporting and compliance work far more efficient and controlled. I like how it centralizes data, documents, and workflows in a single, cloud-based platform — eliminating version control issues and endless email chains. The ability to link data across reports means updates flow automatically through to SEC filings, management reports, and board decks, which saves significant time and reduces error risk. Collaboration features are strong; auditors, accountants, and FP&A teams can all work in real time without overwriting each other’s changes. For organizations managing multiple entities or regulatory filings, Workiva brings a level of transparency and auditability that’s hard to replicate elsewhere.

**What do you dislike about Workiva?**

Workiva is a powerful platform best suited for complex reporting. For smaller teams or simpler needs, however, it can be over-engineered. Implementation requires significant time and training to map data, set permissions, and build templates. Its flexibility demands strong governance to avoid redundant workflows, and integrations with other systems could be smoother. As an enterprise-level solution, its cost scales significantly with usage, making it a substantial investment that requires committed resources to realize its full value.

**What problems is Workiva solving and how is that benefiting you?**

Workiva addresses the ongoing challenges of version control and data integrity that often arise in complex financial and regulatory reporting. Prior to adopting this platform, managing SEC filings, board reports, and audit deliverables meant juggling multiple disconnected spreadsheets and relying on manual updates—a process that was susceptible to errors and last-minute reconciliations. With Workiva, data is centralized and linked across various reports, ensuring that all stakeholders are referencing a single, reliable source of truth. This shift has greatly reduced the manual effort required during close and reporting cycles, enhanced accuracy, and reinforced internal controls. The platform’s real-time collaboration features and comprehensive audit trail have made compliance tasks faster, more streamlined, and easier to defend.

**Official Response from JD Garciano:**

> Hi Melinda, thank you for sharing your thoughtful feedback! We're glad to hear that Workiva has helped streamline your reporting and collaboration processes. We understand implementation and integrations can be challenging, especially for smaller teams, and we’re continuously working to make setup smoother and more intuitive. Your insights are invaluable in helping us enhance the Workiva experience for all users.

  ### 41. Automated Financial Updates That Keep Footnotes Consistent and Save Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Workiva?**

Being able to automate making updates to financials once and having everything flow through in to each footnote is great. It ensures internal consistencies and save time in making updates

**What do you dislike about Workiva?**

the data table functionality is a little lacking. I wish it had better excel functionality or the ability to link to external workpapers

**What problems is Workiva solving and how is that benefiting you?**

Workiva is helping streamline our financial reporting and 10K preperation.

**Official Response from JD Garciano:**

> Thank you for your feedback! We're glad Workiva is helping streamline financial reporting and ensure consistency across updates. We appreciate your input on data table functionality and linking to external workpapers and will share it with our team for improvement.

  ### 42. Efficient Controls Testing with Minor Drawbacks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew B.

**Reviewed Date:** April 14, 2026

**What do you like best about Workiva?**

I like that any updates to the RCM automatically update other areas where that control lives. I also find the test forms and review process works well.

**What do you dislike about Workiva?**

I hate having to use its own Workiva Excel instead of actual Microsoft Excel.

**What problems is Workiva solving and how is that benefiting you?**

Workiva assists with support requests, tracks testing progress, and provides a central repository for RCM, testing, and narratives.

**Official Response from JD Garciano:**

> Thank you for the review, Matthew! We’re pleased that our automated RCM updates and centralized repository are streamlining your workflow. We also hear your frustration regarding our spreadsheet functionality versus native Excel; I’ve shared this with our product team to help us bridge that gap while maintaining the platform's automation benefits. We appreciate your partnership!

  ### 43. Outstanding Performance and Customer Support GLI Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** kent L. | Sr Manager Internal Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

Customer Service Support and Performance

**What do you dislike about Workiva?**

At  time we ask for enhancements and we are told its on out list.  But where on this list.

**What problems is Workiva solving and how is that benefiting you?**

N/A

**Official Response from JD Garciano:**

> Thank you for your feedback, Kent! We’re glad to hear you value our customer support and platform performance. We also appreciate your input on enhancement visibility and will continue working to improve transparency around requests and updates.

  ### 44. user-friendly solution that supports our internal audit and compliance processes effectively.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Workiva?**

Control Testing walkthrough documentation, and reporting dashboard helps to show data gaps

**What do you dislike about Workiva?**

take a long time for new features implementing within the workspace

**What problems is Workiva solving and how is that benefiting you?**

Managing audit documentation, risk registers, and control testing is centralized in a single platform, which enables real-time updates and reliable version control. This setup reduces manual effort, improves accuracy, and helps ensure consistency across reports and supporting documentation.

**Official Response from Sherra Williams:**

> Hi Kar Mun! Thank you for your feedback. We understand that waiting for new features can be frustrating, and we are constantly working to improve our workspace and provide timely updates.

  ### 45. User-Friendly with Powerful Data Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Workiva?**

I use Workiva for financial reporting, and it really helps with our quarterly and annual data analysis. I really like that it is very user-friendly, which made the initial setup very easy. I also find the data integration aspect particularly valuable.

**What do you dislike about Workiva?**

NA

**What problems is Workiva solving and how is that benefiting you?**

Workiva helps with our data analysis quarterly and annually, and I find it user-friendly. I value data integration most.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad you’re enjoying Workiva’s collaborative and user-friendly features. We appreciate you sharing the issue with cell comments—our team is reviewing this to ensure an even smoother experience.

  ### 46. Useful Dashboard, But Missing Core Internal Audit Features

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Workiva?**

The dashboard and project management capabilities are useful and help keep everything organized.

**What do you dislike about Workiva?**

It’s missing capabilities you’d normally expect in an internal audit database, such as annual risk assessment, audit planning, a status tracker, and automated reporting and delivery.

**What problems is Workiva solving and how is that benefiting you?**

I’m building customized processes to cover gaps, such as risk assessments. I’m also adding AI to improve audit efficiency, quality, and speed.

**Official Response from JD Garciano:**

> Thank you for your feedback! We’re glad Workiva’s dashboard and project management features are helping you stay organized. We also appreciate your insights on additional audit capabilities, and it’s great to hear you’re leveraging AI to enhance efficiency, quality, and speed in your customized processes.

  ### 47. Efficient Test Management with Handy Tools, But UI for Responders Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amogh Gowda P. | Senior Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Workiva?**

I appreciate how easy it is to track and manage test forms, as well as the helpful tools provided for working with these forms to complete testing. Additionally, I find it convenient that reporting can be done directly from the tool.

**What do you dislike about Workiva?**

There is some downtime, and in addition, the user interface for responders could be more user-friendly, particularly when it comes to accessing and using the system.

**What problems is Workiva solving and how is that benefiting you?**

Allowing access to audit tools supports timely reporting and makes it easier to manage and protect data, helping to prevent its spread. The ability to track and log activities within set timeframes also ensures accountability among all stakeholders.

**Official Response from JD Garciano:**

> Thank you for your valuable feedback, Amogh! We’re glad to hear you find Workiva’s tools and reporting features helpful in managing and tracking your testing processes. We appreciate your insight on downtime and the responder interface—our team is continuously working to enhance platform stability and usability. Your input helps us improve and better serve you!

  ### 48. Workiva: A powerful tool for independent reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole G. | Lead, External Reporting, EPM Process, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Workiva?**

Ease of use for reporting, easy filing capabilities.

**What do you dislike about Workiva?**

limited functionality to connect to reporting system

**What problems is Workiva solving and how is that benefiting you?**

connecting source systems for auto loading, census reporting.

**Official Response from Erin Johnson:**

> Thank you so much for sharing your experience, Nicole. We love helping our customers simplify complex work and your feedback is essential to our commitment to continuous improvement.


  ### 49. Workiva’s Best Feature: Truly User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ying Z. | Senior SEC Reporting analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Workiva?**

User friendly is the best about Workiva.

**What do you dislike about Workiva?**

I don't have any dislike things about workiva yet.

**What problems is Workiva solving and how is that benefiting you?**

Very user friendly, easy to navigate.

**Official Response from JD Garciano:**

> Thank you for the review, Ying! We’re so happy to hear that you find Workiva user-friendly and easy to navigate. Providing an intuitive experience is one of our top priorities, and we’re glad it’s making a positive impact on your workflow. Thanks for being part of the Workiva community!

  ### 50. Workiva Makes Team Collaboration and Change Tracking Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Workiva?**

I enjoy using Workiva because it has helped me and my team collaborate more easily. The change-tracking and version-control features are great, and I also appreciate the markup feature for the digital tie-out procedure.

**What do you dislike about Workiva?**

Nothing comes to mind, I enjoy it very much

**What problems is Workiva solving and how is that benefiting you?**

Preparation and organization of financial statements (10K, 10Q)

**Official Response from JD Garciano:**

> Thank you for the review! We’re thrilled that our collaboration tools, version control, and digital tie-out features are helping your team efficiently prepare and organize your financial statements. We appreciate your partnership!


## Workiva Discussions
  - [Can i ise this for upload charts?](https://www.g2.com/discussions/49869-can-i-ise-this-for-upload-charts) - 1 comment, 1 upvote

- [View Workiva pricing details and edition comparison](https://www.g2.com/products/workiva-workiva/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A43%3A31+-0500&secure%5Bsession_id%5D=d7006b23-01f5-4e31-bb4d-c1faf9ae17fc&secure%5Btoken%5D=eaf7f0c24c048343b537a3ebac71098aa2cb383da50cbe8785de412f9ca30efb&format=llm_user)
## Workiva Integrations
  - [Adaptive](https://www.g2.com/products/adaptive-adaptive/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [CCH Tagetik](https://www.g2.com/products/cch-tagetik/reviews)
  - [COGNOS](https://www.g2.com/products/cognos/reviews)
  - [HaloITSM](https://www.g2.com/products/haloitsm/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [OneStream Live](https://www.g2.com/products/onestream-live/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [P2 Excalibur](https://www.g2.com/products/p2-excalibur/reviews)
  - [Planful](https://www.g2.com/products/planful/reviews)
  - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews)
  - [SAP Intercompany Governance by BlackLine](https://www.g2.com/products/sap-intercompany-governance-by-blackline/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews)
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)

## Workiva Features
**Budget Creation**
- Data Import
- Budget Hierarchies
- Versioning
- Formulas
- What-If
- Budget Periods

**Reconciliation**
- Consolidation
- Management

**Financial Planning**
- Extended Planning
- Reporting
- Integration

**Data Collection**
- Data Types
- Data Sources
- Third Party

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Emissions Tracking - Carbon Accounting**
- Setup
- Templates
- Compliance
- Workflows

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Budget Management**
- Consolidation
- Adjustments
- Workflows

**Reporting**
- Report Types
- Standard
- Custom

**Reporting**
- Ratings
- Investment
- Public

**Decarbonization - Carbon Accounting**
- Reduction Planning
- Monitoring

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Data**
- Data Visualization
- Custom Reporting

**Forecasting**
- Historical Data
- AI

**Closing Process**
- Audit
- Distribution

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Administrative**
- Reporting


**Integration**
- Governance, Risk & Compliance
- Finance
- Environmental, Quality and Safety Management

**Analytics - Carbon Accounting**
- Data Sources
- Forecasting
- Custom KPIs

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Status Communication**
- Collaboration
- Version Control
- Real-Time Data Updates
- Scorecards

**Risk Management - Environmental, Social, and Governance (ESG) Reporting**
- Communications
- Risk Identification
- Risk Assessment
- Strategic Planning

**Integration - Carbon Accounting**
- ERP
- GRC

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Reporting - Environmental, Social, and Governance (ESG) Reporting**
- Benchmarking & Competitive Analysis
- Actionable Insights
- AI-Enabled ESG Reporting
- Performance Tracking
- Compliance Reporting

**Agentic AI - Budgeting and Forecasting**
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI - Financial Close**
- Autonomous Task Execution
- Compliance
- Reconciliation
- Analysis

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Workiva Alternatives
  - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews)
  - [TeamMate](https://www.g2.com/products/teammate/reviews) - 4.2/5.0 (549 reviews)
  - [FloQast](https://www.g2.com/products/floqast/reviews) - 4.6/5.0 (1,394 reviews)

