Workfront Reviews & Product Details

By using this tool we have reduced the number of tools and spreadsheets used to track projects and project work. Highly customizable. Can be overwhelming for technology challenged people. We overcame this by stripping out some of the options to make it more user friendly for implementation. Review collected by and hosted on G2.com.

Some reports and calendars are not printable yet. Tech support usually requires tier 2 assistance. Review collected by and hosted on G2.com.

I like that it allows users to communicate within the platform and accepts pretty large attachments. Review collected by and hosted on G2.com.

When I used it, it tended to crash fairly often. It also doesn't communicate with Salesforce, so we have to manually compare campaigns and budgets between Workfront and SF. Review collected by and hosted on G2.com.

I like that you can check off tasks, everything else about this program is fairly complicated. Review collected by and hosted on G2.com.

It's not organized in a way that's user friendly. There are always a few different ways to do something and it's hard to find things within a project. Review collected by and hosted on G2.com.

Its very clean and like how it gives a summary of your comments. Review collected by and hosted on G2.com.

It is difficult to do multiple comments on one document. Its hard to find where to put them, and unfortunately it looks as if they are saved, they are not. When I have to go on to another project, I don't always have time to make sure they all made it into the emailed summary of comments that I get afterward. Review collected by and hosted on G2.com.

I love that users can communicate about changes to a document - then mark the comments that need action, easily allowing the editor to filter the comments to allow for a quicker turnaround. Review collected by and hosted on G2.com.

Comments made on the proof are numbered, but those numbers are not reflected in the Updates section of a proof, making it hard to transition between the two. Review collected by and hosted on G2.com.

Turn key solution that's in a constant state of evolution. Review collected by and hosted on G2.com.

Turnaround for new feature request. It takes awhile for a new feature requests to be voted and accepted. Review collected by and hosted on G2.com.

I enjoy the multiple and seemingly endless possibilities for functionality. All work can be done and tracked inside the system and it doubles as a great collaboration tool. Review collected by and hosted on G2.com.

Sometimes the endless functionality can seem like a double-edged sword; I can get lost in the possibilities and new features. Sometimes it can become a bit overwhelming. Review collected by and hosted on G2.com.

It’s ability to construct complex reports and export them into excel Review collected by and hosted on G2.com.

A bunch of useless features take up a lot of space (time sheets??) and it’s a very niche product, doesn’t have as big a footprint as ServiceNow or salesforce Review collected by and hosted on G2.com.

I love having the ability to share and delegate tasks, and to upload and share task-related information with all relevant parties from wherever I'm working. Review collected by and hosted on G2.com.

I really wish Workfront a) did NOT email a notification for every single comment made by the same user on the same proof, and b) DID email a notification when that user was finished marking up a proof. It would be a much more useful way of knowing when to begin applying changes. Review collected by and hosted on G2.com.

Workfront is the best work management site available for creatives. As the on-site admin, I've worked hard to customize the tool for my team. It could be better tailored to "out of the box" templates dependent on the nature & size of your team. But after some hard work, getting a consultant on site, and a lot of customization, I cannot IMAGINE ever going back to FileMaker or any other request system. Review collected by and hosted on G2.com.

A very expensive solution with somewhat sketchy sales reps. There is not enough customer support for smaller teams, even those paying $20K plus/ year. Review collected by and hosted on G2.com.