# WordPress Support 24*7 Reviews **Vendor:** WordPress Support **Category:** [Other B2B Services Providers](https://www.g2.com/categories/other-b2b-services) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About WordPress Support 24*7 WordPress Support 24\*7 offers different types of WordPress technical support services. ## WordPress Support 24*7 Reviews ### 1. wordpress support- blog **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about WordPress Support 24*7?** Love the ease of use. You can run a business and just leave this support piece to the pros. It was an easy transition moving over to this support. Also cheaper than hiring someone to take care of this as well. Tons of features and issues I never thought of that they take care of. Ease of mind and time is money so this is a life saver. **What do you dislike about WordPress Support 24*7?** no issues here. Have loved working with this and wish i had used it sooner. **Recommendations to others considering WordPress Support 24*7:** I highly recommend to all business owners runnig their companies to get this feature. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** helping with blog support, any updates, plugins,downtime issues, compromised security- you name it and they take care of it ### 2. Great products and very user friendly - Outstanding Agents that SUPPORT 24/7 **Rating:** 5.0/5.0 stars **Reviewed by:** Michele D. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about WordPress Support 24*7?** You can call then at any time and every single support agent is knowledgable and just helpful. **What do you dislike about WordPress Support 24*7?** Nothing...all good. Would not complain about anything. **Recommendations to others considering WordPress Support 24*7:** This company knows what they are doing. They are very much in the mist of up-to-date releases and always have a way to assist without the escalating and will get back to you scenario. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** Integration from our propietary database to WordPress. Also live updating versus 24 hour integration period. ### 3. Fast, reliable WordPress troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Sean W. | Web designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2023 **What do you like best about WordPress Support 24*7?** Their responsiveness and knowledge makes them a reliable support solution. **What do you dislike about WordPress Support 24*7?** I have used their service a few times and have not yet found anything I dislike. **Recommendations to others considering WordPress Support 24*7:** Be very descriptive in explaining your issue to avoid unnecessary back and forth. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** As a developer I run into issues in Wordpress all the time. Sometimes I don 't have the time to tediously troubleshoot to see what is causing an issue. WordPress Support 24*7 takes care of that tedious work so I can focus on bigger things. ### 4. Paid for a service I never got and no refund **Rating:** 1.0/5.0 stars **Reviewed by:** Sophie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about WordPress Support 24*7?** Nothing! So difficult to communicate with **What do you dislike about WordPress Support 24*7?** Their lack of commitment and renegging on promises/offers **What problems is WordPress Support 24*7 solving and how is that benefiting you?** I benefited from some help updating my website but haven't benefited from a hosting package I paid for 2years ago: - I paid, got no service or support to migrate data - I followed up again and was offered an extension fo my package but still no migration - I followed up again a year later (last year) and still no hosting migration or service activated. - I followed up again this year only to be told my hosting package had a year left. I asked for a refund as I still had no hosted website. - They refused on the basis PayPal don't refund such old pmts. I sent a snapshot of Paypal's website suggesting refunds for older payments are at the discretion of WP. - WP replied offering 1 Year refund And a credit for the balance of the last 2 years to be used towards their other services: - I was still focused on activating and honouring the 3 or 4 year hosting term they offered. Or a full refund if they weren't happy to proceed. - So by now, they refused to honour the full term. They refused to refund the full amount and they haven't insisted on activating the host service. - I wasn't happy as I was going round in circles for yet another 2mths by now, getting different information each time and renegging on their offers. - In the meantime had been paying my existing host $330aud annually. Even my existing host was frustrated and even helped outline in point form a step by step migration process which I forwarded to WP. - Still no migrated data. They kept insisting on domain details which weren't necessary at that point. - I asked for full refund on the basis it was 2 yrs later, too difficult and I lost confidence. - They only just came back to me after a "management meeting" and declined ANY refund, even the 1 year they offered initially last month, but offering a credit towards other services I don't need! - very unhappy with the level of service and unprofessional inconsistent communication, commitments and behaviour ### 5. Review -Impressed with Wordpress **Rating:** 4.0/5.0 stars **Reviewed by:** Lino Pauly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about WordPress Support 24*7?** You can reach WordPress Support 24*7 through various channels, including live chat, email, and phone. This flexibility allows you to choose the most convenient method based on your situation and preference. **What do you dislike about WordPress Support 24*7?** While the service offers pre-built plans, it might lack the flexibility to cater to specific needs and complex website configurations. **Recommendations to others considering WordPress Support 24*7:** Its efficient and valid for making our work easy **What problems is WordPress Support 24*7 solving and how is that benefiting you?** WordPress Support 24*7 can diagnose and fix technical issues, such as plugin conflicts, database errors, and theme problems, ### 6. A fast and helpful service to solve questions **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro R. | Marketing, Computer Games, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about WordPress Support 24*7?** A very quality support available 24 hours a day with no additional cost. Professional and kind team. **What do you dislike about WordPress Support 24*7?** Hard to help when you find a bug or you work with a different theme or plugin. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** WordPress Support is a perfect solution for solving general problems and questions with the CMS. Workers are very patient and helpful, always anwsering the best they know, no matter how experienced you are. Also, they give you support at any time. ### 7. Helpful and recommended **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about WordPress Support 24*7?** Beyond their technical abilities, the support staff's friendliness and patience have been commendable. They don't just solve your problem and vanish; they ensure you understand what went wrong and how to prevent similar issues in the future. It's like having a personal WordPress mentor by your side. **What do you dislike about WordPress Support 24*7?** The biggest issue is the pricing. I wish this was available at a lower cost since needing assistance isn't something I always need but never know when the time might come where I'd actually need assistance. **Recommendations to others considering WordPress Support 24*7:** If you're a WordPress user, whether you're an individual blogger or managing a complex e-commerce site, having this support service in your corner is an absolute must. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** What sets WordPress Support 24/7 apart is not just their availability, but the expertise they bring to the table. The support team seems to have a fantastic ability to diagnose issues with precision. They listen attentively to your problem, ask the right questions, and provide step-by-step guidance that even a non-technical user like myself can follow. ### 8. Very helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about WordPress Support 24*7?** How fast they are with responding, and how helpful they are with their answers **What do you dislike about WordPress Support 24*7?** Nothing I can think of. All around good experience **Recommendations to others considering WordPress Support 24*7:** Excellent support **What problems is WordPress Support 24*7 solving and how is that benefiting you?** They gave fast and efficient solutions for using the right themes, and integrating the specific plugins we were needing ### 9. WordPress Support 24*7 provides one of the best 24*7 support. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhijeet D. | Diamond Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **Describe the project or task WordPress Support 24*7 helped with:** WordPress Support 24*7 has always been available whenever I needed any help regarding designing and developing a website. The team has also helped me in a test run of the website if something went wrong. And they are there till the problem has been resolved. **What do you like best about WordPress Support 24*7?** The WordPress Support team is available at any time of the day, even at odd hours. The team is professional, polite and very knowledgable. They are very helpful and solves mostly all problems related to WordPress. **What do you dislike about WordPress Support 24*7?** The WordPress Support team has in-depth knowledge of WordPress and solves mostly all problems related to WordPress, but other than WordPress they don't have much information regarding plugins in WordPress. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** My WordPress credentials had been compromised, and with a few verification steps, I was able to get back am WordPress account access. They are avialable 24x7, so you don't have to wait till the next day. ### 10. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Atul R. | Q & A Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **Describe the project or task WordPress Support 24*7 helped with:** WordPress Support 24*7 helped with clarifying a problem I faced when customizing a page in WordPress. **What do you like best about WordPress Support 24*7?** The support is really professional and friendly. I appreciate the openness and the clarity in their communication as anyone will be able to get their problems solved. **What do you dislike about WordPress Support 24*7?** Unfortunately, WordPress Support 24*7 does not give support in matters related to page builders and some external plugins. They are fully focused on WordPress alone. This is something that I dislike. **Recommendations to others considering WordPress Support 24*7:** WordPress Support 24*7 is excellent and if you face any problem with WordPress, feel free to reach out to them and they are always ready to help. I highly recommend WordPress Support 24*7. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** With WordPress Support 24*7, I have been able to get practical help in using WordPress. I could carry on with my work and everything went on smoothly. The support saved my time and was very useful for me going forward. ### 11. How wordpress services helped me make website for the client **Rating:** 5.0/5.0 stars **Reviewed by:** Rehan R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about WordPress Support 24*7?** Easy to use and not so hard to implement **What do you dislike about WordPress Support 24*7?** Nothing all was good just had troubles in beginning but wordpress support helped me **Recommendations to others considering WordPress Support 24*7:** Definitely try it out, services provided are really good. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** With easy to use service and customer support wordpress helped me design and deploy client's website before deadline which not only made client satisfied but he also gave me more projects. ### 12. Always Ready When You Need Them **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle M. | Book Author, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **Describe the project or task WordPress Support 24*7 helped with:** I have been working on a wordpress site for a while and needed to place a page with affiliate links for my readers to not only score on referrals that had great incentives for them but naturally would also fund the endeavors of the site itself. The Hustle Info Blog is my site to give resources and insight on various online moneyaking opportunities. With WordPress 24*7 they were able to help me better understand how to omement these links on an effective manner. **What do you like best about WordPress Support 24*7?** I was absolutely elated to discover that not only was I able to receive this kind of support anytime at any hour, mostly because I work on the site at odd hours, but that they were polite and on point in their abilities to help my project. **What do you dislike about WordPress Support 24*7?** Sometimes I would have to repeat myself depending on the person or time I asked for help or sent a request for help but they did recover what my project goal was and so this was only a minor inconvenience. **Recommendations to others considering WordPress Support 24*7:** Be open and give as much information as you can so they can better assist your project goals. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** I was able to better implement the links and have reviaioned the link page to referrals and affiliate links that Ives better use of the incentives to which my readers can gain in their pursuit to reaching financial freedom. ### 13. A Review For WordPress Support 24*7 **Rating:** 5.0/5.0 stars **Reviewed by:** Rajib Ray M. | Computer Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **Describe the project or task WordPress Support 24*7 helped with:** WordPress support 24*7 helps me to protect my website from hacks. They complete this for me & get back my website online in a short time. They take care of the mundane tasks that have to be done such as plugin and theme updates, security checks, and my website backups. **What do you like best about WordPress Support 24*7?** WordPress maintenance help & support services can drastically reduce the time you need to spend maintaining your website and tracking issues. Those who are new to WordPress will benefit from the support service. **What do you dislike about WordPress Support 24*7?** There is nothing to dislike. But the WordPress support service is not for experienced users. They don't offer anything groundbreaking, as they don't provide help anything you cant do yourself. **Recommendations to others considering WordPress Support 24*7:** If you want to contact WordPress support 24*7 they will respond as soon as possible. They will maintain your website problem in a short time. **What problems is WordPress Support 24*7 solving and how is that benefiting you?** When I was a new user somehow my website was hacked by someone, instantly I contacted the support service they ask some security questions to verify my account and recover my website for me. ## WordPress Support 24*7 Discussions - [What is WordPress Support 24*7 used for?](https://www.g2.com/discussions/what-is-wordpress-support-24-7-used-for) - [View WordPress Support 24*7 pricing details and edition comparison](https://www.g2.com/products/wordpress-support-24-7/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+18%3A17%3A37+-0500&secure%5Bsession_id%5D=8d3e0d30-6e95-4ebc-a53a-808842551682&secure%5Btoken%5D=7ae262ce8d968c98a250aaa6405402d9e8788849bf2d6a28f18606d21a81ac2a&format=llm_user) ## WordPress Support 24*7 Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top WordPress Support 24*7 Alternatives - [AnalytixLabs Gurgaon](https://www.g2.com/products/analytixlabs-gurgaon/reviews) - 4.7/5.0 (46 reviews) - [GrowthSpree - B2B SaaS Marketing Consultancy](https://www.g2.com/products/growthspree-b2b-saas-marketing-consultancy/reviews) - 4.8/5.0 (32 reviews) - [Yelp for Business](https://www.g2.com/products/yelp-for-business/reviews) - 3.1/5.0 (31 reviews)