I like that Wix is easy to use, quick, and reliable, as it is always up. The built-in plugins really reduce manual work compared to Blogger, which I find beneficial. It also has great AdSense support, making managing my website projects easier. For beginners, Wix is a must, and it also works for intermediate users. The setup was easy thanks to Wix documentation and YouTube tutorials that cover almost everything. Review collected by and hosted on G2.com.

Wix has a good amount of plugins but less than WordPress. I'd like more advanced design capabilities, faster site performance, and better SEO controls. Review collected by and hosted on G2.com.

The drag-and-drop editor is intuitive, and the template selection gave me a strong starting point. For a small business owner, it’s helpful that everything from hosting to SSL to mobile responsiveness is included in one package. I also liked the ability to use CMS collections for service area pages, since it promised scalability without needing to duplicate dozens of static pages. Review collected by and hosted on G2.com.

Unfortunately, Wix has serious problems with dynamic CMS pages and SEO indexing. For over a month, my business’s dynamic service pages have failed to index in Google, making me essentially invisible in search. Support confirmed this was a platform bug but could not provide a resolution timeline. I was first told it would be fixed by a certain date, which was missed, and later told there is no ETA at all. There is no compensation for lost business, no real escalation path, and contradictory information (e.g., being promised a supervisor call only to be told later that supervisors don’t take calls). For a platform marketed to small businesses, the lack of reliability, transparency, and accountability has been extremely damaging. Review collected by and hosted on G2.com.

The website templates are stunning, easy to use & customise, and responsive on all devices, but the AI website builder is the shtz, it lets you edit and tweek the design as it creates your site from a few questions you answered, The AI marketing agent takes care of the on-page SEO for you, right down to adding Meta tags and Structured data markups so the bots can read your site easily, it writes content for relevant blogs, creates and posts social posts, creates and sends email campaigns, and optimizes your site for top SEO results Review collected by and hosted on G2.com.

Wix is not clear and upfront about the payment changes and future rules that unfold when one renews their annual website subscription package purchased the previous year Review collected by and hosted on G2.com.

Very broad set of features. Easy to use. Many integrations. Review collected by and hosted on G2.com.

The menus can sometimes be confusing. Dashboard vs. website editing. Review collected by and hosted on G2.com.

I really appreciate the outstanding customer support at Wix. Without their assistance, I wouldn't have been able to effectively develop my website or create my book. I've been particularly impressed with Matthew from the support staff, who has demonstrated expertise beyond any I've encountered before. I'm also looking forward to utilizing Wix for creating videos. The dedication and helpfulness of the support team have made them my favorite aspect of using Wix. I am totally grateful to Matthew. He went above expertise. He knew more than any other software tech I have seen. THANK YOU MATTHEW! He did a truly AMAZING job above and beyond. Review collected by and hosted on G2.com.

I have a very hard time finding the chat with a live person. I go through the chatbot, but I get very confused and don't understand a lot of its answers. Being not very computer savvy, I find it challenging. If there would be a way to go directly to a live chat from the toolbar, it would make things so much easier. I spend about half an hour just trying to locate and go through questions to get a live chat representative. Other than that, WIX is PERFECT. Review collected by and hosted on G2.com.

The customer service and the flexibility to be creative are my top two reasons why I love WIX. Review collected by and hosted on G2.com.

Responsiveness on the normal design platform, not studio. Review collected by and hosted on G2.com.

The most helpful thing about Wix is the fast startup. You can literally create a functional website in minutes. Review collected by and hosted on G2.com.

The convenience was almost a downside. It may have been a functional site, but it was hard to navigate with little assistance. Review collected by and hosted on G2.com.

I have been genuinely impressed with Wix due to its intuitive and complete toolset, allowing me the flexibility to create exactly what I envisioned. Wix’s platform is incredibly user-friendly, which made my transition from using MS Front Page much smoother than anticipated. I'm particularly fond of how the AI chat support within Wix works exceptionally well, saving me considerable time and effort. The tutoring videos have been invaluable, providing clear guidance that has enhanced my expertise with the platform. Additionally, Wix stands out for its superior capabilities compared to other web design options such as Wordpress, particularly in terms of producing aesthetically pleasing websites. I appreciate the platform’s versatility, enabling me to follow my creative instincts without technical limitations. The true highlight for me, however, has been the outstanding customer support. On two occasions, speaking with real human representatives significantly eased my navigation issues; they were incredibly skilled communicators. The ease of integrating graphics and photos, with the editing flexibility for elements like buttons and frames, is another fantastic feature of Wix. I also value that Wix caters to modern needs by allowing seamless creation and editing for different device views, ensuring my site looks excellent across desktops, tablets, and smartphones. The effortless way it enabled audio file integration for my project was a big win for me. Overall, the great tools, comprehensive flexibility, and exceptional AI and customer support make me rate Wix highly and enthusiastically recommend it. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.

One can set up a site by oneself. There are many templates to use. \Or you can invent you own. Review collected by and hosted on G2.com.

There are too many choices. and the left hand tab has so many choices. Its like there are too many creators that want a voice. Review collected by and hosted on G2.com.

Wix is a prominent platform to set up your online business. It helps you sell products online, design eCommerce stores, and collect payments. You can also add users to manage different parts of your business. Review collected by and hosted on G2.com.

Wix has some design limitations. There are limited templates compared to WordPress. It is difficult to customise them as well. Review collected by and hosted on G2.com.