NG
Norman G.
Managing Partner
Small-Business (50 or fewer emp.)
"Challenging Support, Decent for DIY Website Building"
0.5/5
What do you like best about Wix?

I found it fairly easy to use Wix for getting a website up and running without needing to know how to program. Additionally, using the SEO tools with only a couple of quick tutorial videos helped me get my website on the first page, which was pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Wix?

The customer service at Wix is not very good. If you need help or if you want to try to talk to somebody at Wix, it is almost impossible to get a hold of anybody. They put you in chatbots and automated features, none of which will answer your question at times. And there's no way to talk to somebody unless you become fairly angry. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy, Professional Websites with Customizable Templates—Even on the Free Plan"
5/5
What do you like best about Wix?

Wix makes it easy to create professional looking websites with simple to use templates. You can customize the websites with your branding colors, logos, and themes. You can make a nice website using the free plan, making it very cost-effective. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I watched a third-party course to figure out how I to get the look I wanted. The WIX resources did not go into as much depth as the course I took. You can create a website for free but there are paid options as well. Review collected by and hosted on G2.com.

Angelos P.
AP
Angelos P.
Graphic Design / Web / Communication
Small-Business (50 or fewer emp.)
"The only website builder for designers!!"
5/5
What do you like best about Wix?

I like Wix for its safety because they handle it automatically, so I don't have to worry about updates. The design is super friendly for a graphic designer without coding knowledge, and the SEO is incredibly Google-friendly. I also appreciate the simplicity and the super features it offers. Initially, the setup was challenging back in 2018, but now it's super easy, which makes the process even better for me. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Price is pretty high. For simple projects, I would need a cheaper solution. For simple pages (landing page, or a few pages without functionalities) it could be a plan with a small fee. Now the lowest plan is 170 per year. Review collected by and hosted on G2.com.

Omar M.
OM
Omar M.
Mr
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Not Easy to use for small businesses"
0.5/5
What do you like best about Wix?

I have been introduced to wix by my web designer and with their price revisions I would like to opt for another platform Review collected by and hosted on G2.com.

What do you dislike about Wix?

The dashboard system could be better and more user friendly Review collected by and hosted on G2.com.

Noel C.
NC
Noel C.
Education Technology Specialist
Small-Business (50 or fewer emp.)
"Quick Setup, Great Quality, But Buggy Widgets"
4.5/5
What do you like best about Wix?

I use Wix for my business websites and appreciate its ease of use. It's fast, efficient, and effective, allowing websites to be developed and edited quickly while maintaining great quality. The initial setup was also easy compared to WordPress, which I found complicated. Review collected by and hosted on G2.com.

What do you dislike about Wix?

The booking and calendar widgets are buggy. I have an unusual problem where the Appointment Booking buttons don't work on my homepage but do work perfectly on a dedicated Appointments booking page. Both pages work perfectly in preview but only the Book Online page works when the site is published. Review collected by and hosted on G2.com.

Prashant D.
PD
Prashant D.
Technical Head
Aviation & Aerospace
Small-Business (50 or fewer emp.)
"Easy Website Creation Without Coding—Flexible Enough for Pros"
5/5
What do you like best about Wix?

It’s easy to create a website even without any programming knowledge or experience. At the same time, Wix offers enough support and features for professionals to use their coding skills and add custom code when needed. Review collected by and hosted on G2.com.

What do you dislike about Wix?

There aren’t enough templates for a wide range of use-case scenarios. Also, I found the AI website-building feature pretty useless, since it only produces a very, very basic website. Review collected by and hosted on G2.com.

NC
Natasha C.
Small-Business (50 or fewer emp.)
"Intuitive Design, Stellar Support, but Pricing Concerns"
5/5
What do you like best about Wix?

I love the functionality of Wix because it gives me the freedom to create great websites that are only limited by my imagination. The platform is intuitive and easy to understand, which makes teaching my clients how to use and maintain their websites straightforward. They can confidently use Wix knowing they can't really break it. I also appreciate the excellent customer service; it feels like having a team of experts available 24/7 who are super responsive and always willing to help. Having the flexibility to manipulate Wix elements without needing to write code is a big plus, as it allows me to deliver better results for my clients. Review collected by and hosted on G2.com.

What do you dislike about Wix?

They are developing so fast that for a single operator who has a long client list and is short on time, it's not easy to keep up with the significant developments that are happening. And, like every product in the world, the costs (pricing model) keeps going up. Many people like Wix because of the free option and the affordable plans, my fear is that they won't remain one of the most cost effective solutions which will make it harder to sell their products to people who only want the most basic of features. Review collected by and hosted on G2.com.

Shahbaz A.
SA
Shahbaz A.
Head of Marketing
Small-Business (50 or fewer emp.)
"Seamless Website Building with Room for Improvement"
4/5
What do you like best about Wix?

I love Wix's ability to build my website with just drag and drop without having much knowledge about coding. The ability to integrate the website with so many other tools makes it very seamless. Also, the initial setup process was pretty straightforward and very easy without facing any challenges. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I've noticed that sometimes, when making changes to the website, the Wix editor is not lag-free or very smooth. It's jittery and laggy, which hampers the overall experience. This could be a concern for beginners who might get stuck or notice that it affects the website. Review collected by and hosted on G2.com.

Nishchay A.
NA
Nishchay A.
User Experience Designer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Website Building with Right Templates"
4.5/5
What do you like best about Wix?

I use Wix for creating websites without having to code, which is really helpful for building personal portfolios. I love that I can choose any template and edit it the way I want by adding texts, images, and buttons. Publishing my website instantly is a big time-saver for me. The initial setup was very easy. Overall, I'd recommend Wix around 9 out of 10 to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Sometimes I feel restricted for advance UI/UX Work. Review collected by and hosted on G2.com.

Rick L.
RL
Rick L.
Freelance Writer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flexible Plans and Excellent Support for Long-Term Users"
5/5
What do you like best about Wix?

Flexibility. I'm one of the ancient Americans who doesn't need and can't afford the quite wonderfully robust marketing plans available. Yet I am very happy with the functionality and support for my Light plan. Review collected by and hosted on G2.com.

What do you dislike about Wix?

There is nothing I can write here. I've been a customer of Wix for many years, and once I got through the initial learning curve, have been a happy user all that time. Customer support has been great the few times I've needed advice. There are always more features than I can use, yet I'm constanly experimenting with new features as they com along. Review collected by and hosted on G2.com.