Charlie R.
CR
Charlie R.
Marketing Advisor
Small-Business (50 or fewer emp.)
"Transformative Video Hosting with Stellar SEO"
5/5
What do you like best about Wistia?

I find Wistia very easy and intuitive to use, which makes the initial setup and everyday use a breeze. I appreciate that they are always evolving, particularly with features like video SEO and webinars. The capability to be found from video content makes Wistia stand out, as they were ahead in that area. The product helps eliminate preroll ads shown on YouTube and provides insights into who is watching the videos. Overall, these features make Wistia a valuable tool for video hosting and SEO. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

Webinars is a newer feature, so there is room to improve that experience, but I see the potential. The registrant management portion and integrations with CRMs could be enhanced. The cost for webinars addon seems a little excessive. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Time-Saving Video Management with Room for UI Improvements"
4/5
What do you like best about Wistia?

I use Wistia for all of our video content as the primary video repository for our website and social media. What I like most is the swap feature that allows us to replace videos without losing the link. It prevents us from losing traction with our customers and saves us from having to replace links on our marketing site. I appreciate the flexibility to decide whether to keep our stats or wipe the slate clean when updating videos, depending on whether it's a completely new video or just an update. This feature is reliable and saves our team loads of time, making us choose Wistia over other video platforms. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

I'd like better sorting. I can select favorite channels, but I cannot sort by that selection on the channels tab. (I know there's a favorites tab, but that has all of my favorites - not just channels.) Also, I wish that I could make the header smaller than it is. The white space that exists on a channel makes it look like, in some instances, that there's nothing on the page because of how far down the videos are. Review collected by and hosted on G2.com.

Rob F.
RF
Rob F.
VP of Marketing
Mid-Market (51-1000 emp.)
"Wistia Makes Video Hosting Easy, Fast, and Insightful"
5/5
What do you like best about Wistia?

I like Wistia's ease of use, the quickness of the platform, and deep analytics. I feel comfortable sending customers to videos hosted on Wistia as I can better control their experience. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

There is nothing that stands out as something I dislike about Wistia. The UI/UX changes sometimes take some getting accustomed to, but I don't log in daily. Review collected by and hosted on G2.com.

Zack H.
ZH
Zack H.
Marketing Assistant
Mid-Market (51-1000 emp.)
"Effortless Video Sharing, Needs Better Editing Options"
4.5/5
What do you like best about Wistia?

I like how easy Wistia is to use. It really simplifies the process of sharing content with our distributors and linking videos to our Shopify website, without needing to import them each time. Additionally, the ability to add comments when reviewing videos is a feature I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

The automatic editing feels low quality, for example, the subtitles only have limited designs, and I wish they would let us use our own fonts. Review collected by and hosted on G2.com.

Gopinadh B.
GB
Gopinadh B.
Manager Web, UX and CRO
Mid-Market (51-1000 emp.)
"Great tool for hosting and tracking videos"
4.5/5
What do you like best about Wistia?

What I like most about Wistia is that it just feels thoughtful. It’s clean, calm, and not cluttered with stuff you don’t need. Uploading a video, sharing it, or putting it on your site feels straightforward instead of technical or stressful. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

What I dislike about Wistia is mostly the price. It can get expensive pretty quickly. Some settings are also hard to find, and it’s not always great for bigger teams. The analytics are useful, but sometimes feel like more than you need if you just want quick answers. Review collected by and hosted on G2.com.

MacKaela G.
MG
MacKaela G.
Design Assistant
Mid-Market (51-1000 emp.)
"Easy-to-Use Video Hub with Ever-Improving AI Features"
5/5
What do you like best about Wistia?

It houses all of our video content, and the AI features keep advancing. It’s super easy to learn and use, which makes managing everything in one place straightforward. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

It can be on the pricier side, but other than that, I don’t have any complaints. Review collected by and hosted on G2.com.

Joshua R.
JR
Joshua R.
Digital Marketing Strategist
Education Management
Small-Business (50 or fewer emp.)
"Wistia: Innovative, Intuitive, and Ideal for Webinars"
5/5
What do you like best about Wistia?

I really enjoy the branding of Wistia; it feels like a fun and engaging company. The customer support is fantastic, with super helpful and kind people to chat with. I appreciate their innovative ways of including video into our business processes. They've been great at offering content that encourages thinking outside the box with videos. Their training courses and webinars are really creative and provide great ideas for business. Wistia's approach to developing core tools, especially for bringing webinars in-house under one platform, has been particularly useful for us. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

One of the challenges I run into from time to time is finding easy, simple ways to just create a playlist of videos. We have options for channels, but sometimes run into a bit of confusion. We have five or six videos we wanna pull into a small group and share that out. To do things like that, we have to create a whole channel for it. Sometimes there's a matter of videos being copied, so the old versions are in one place and the new versions in another. Just being able to create a quick playlist, similar to YouTube, would be helpful. Another issue is that Wistia doesn't fully connect with all types of HubSpot fields. We can't map drop-down field collections from webinars to Wistia's form submissions. Review collected by and hosted on G2.com.

Nikki E.
NE
Nikki E.
Email consulting
Small-Business (50 or fewer emp.)
"Surprisingly unique, very smooth experience"
5/5
What do you like best about Wistia?

It's surprisingly unique. Every other video hosting platform is social or internal. This is client/customer facing, but it's yours. So no competing feeds and you can gate videos and trigger actions based on analytics. Really smooth experience with the whole flow and lots of little smart things like AI readable transcripts. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

It's hard to justify the price if you're not doing a ton with video, but the free plan only allows for 3 videos. Wish there was a more accessible tier. Review collected by and hosted on G2.com.

Emy N.
EN
Emy N.
Creative Team Lead
Mid-Market (51-1000 emp.)
"Effortlessly Manage and Enhance Video Content"
4/5
What do you like best about Wistia?

I like the easy options to upload and replace files already uploaded in Wistia. The subtitles options are great since they create subtitles in different languages, which is very useful and saves a lot of time. I find most of the AI features nice; they help with editing online, and replacing files is great because I can replace the versions over the same link. Using Wistia was simple and I didn't have a lot of issues during the initial setup, which went pretty well. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

So the subtitles, as much as it's good, can be improved. The way they charge for storage is sometimes. Review collected by and hosted on G2.com.

Neel S.
NS
Neel S.
Mid-Market (51-1000 emp.)
"Streamlined Video Management and Analytics"
4.5/5
What do you like best about Wistia?

I really like how Wistia allows us to manage videos easily and share them across different platforms. The single link for any video that works across all platforms is a great feature, and it's easily trackable. Being able to embed links in different blogs and track the analytics directly has been very beneficial. The setup of Wistia is also pretty easy and straightforward, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

I'm not sure, but if Wistia could connect to various social media handles and directly post from the platform itself, it could help a lot of people. Review collected by and hosted on G2.com.