Luiza S.
LS
Luiza S.
Enablement Consultant II
Small-Business (50 or fewer emp.)
"AI-Enhanced Video Editing Revolutionizes Content Creation"
5/5
What do you like best about Wistia?

I use Wistia to upload instructional videos that are embedded on my company's LMS. I find it easy to leave comments while reviewing videos. I also like the new AI feature for editing videos, which helps me make the most of every video, including live webinars. This feature lets me create shortened, better-structured versions and has significantly cut my editing time, making Wistia not only a good source library but also a tool to repurpose and improve content. The initial setup was extremely easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

The tool used to correct the caption timing, the user experience is not so good. It would be nice to have an easier way to cut the subtitles layers, and not just drag the time. Review collected by and hosted on G2.com.

Justin K.
JK
Justin K.
Tier 2 Customer Support Specialist
Mid-Market (51-1000 emp.)
"Almost Flawless Wistia Integration with Stellar Video Performance"
5/5
What do you like best about Wistia?

On our platform, the Wistia integration has been almost flawless. Using a third-party vendor for video storage has made life a lot easier for us. Uploading videos and pulling them back up later has been consistently stellar in terms of performance. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

While I personally haven’t had any issues with Wistia, I have received some client feedback through support tickets about viewing usage. Review collected by and hosted on G2.com.

Ashley S.
AS
Ashley S.
Personal Navigation Coordinator
Small-Business (50 or fewer emp.)
"Easy Caption Language Changes and Video Search Make Workflows Smoother"
4.5/5
What do you like best about Wistia?

I like the option to change the captions to other languages easily. I like how you can easily search for videos to find theme. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

For the video chapter cards, the space that you can see the chapter title is too small. It's easy to not catch mistakes because the whole title isn't visible.

Also, when editing a transcipt, I'd like to be able to add/edit speakers more easily.

We also need a way to export comments on videos more easily. This shouldn't have to be a manual process. Review collected by and hosted on G2.com.

Ram Prasad D.
RD
Ram Prasad D.
Social Media Marketing Manager
Small-Business (50 or fewer emp.)
"Best On-Brand Video Embedding with Smooth, Reliable Performance"
4/5
What do you like best about Wistia?

This is the best on-brand video embedding service I’ve used. It performs well, too, and it rarely buffers unless there’s an issue on the client end. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

The video organization features are good, but they aren’t as intuitive as I expected. Review collected by and hosted on G2.com.

Ankit G.
AG
Ankit G.
Business Analyst
Small-Business (50 or fewer emp.)
"Effective Video Hosting but Needs More Features"
5/5
What do you like best about Wistia?

I appreciate that Wistia solved the problem of video hosting for us. It provides a platform where we can share videos privately with our clients and have responsive videos. I find it very useful that Wistia videos can be embedded into our website and help documentation so they can be accessed by our users. Everything about the setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

I don't like that we still have to pay for every additional video we add on Wistia. Also, the video folder we share with our clients lacks a search feature, which makes it less useful as a tutorial library for sharing with clients. It's not really helpful without that functionality. Review collected by and hosted on G2.com.

Lau N.
LN
Lau N.
Senior Marketing Executive - Web Operations
Mid-Market (51-1000 emp.)
"Great UX, Powerful Video Personalization, and World-Class Analytics & Integration Capabilities"
5/5
What do you like best about Wistia?

Great UX, easy to understand menu, terrific and easy-to grasp video personalization options (way too many to mention), world-class analytics options, very good support from their team, both interesting and useful AI capabilities and tons of integrations available.

And, not in the least, the performance is great, me and my colleagues did not have any issues.

I cannot say anything about the pricing, as I was not a decision-maker. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

Nothing bad to mention, everything went smoothly, from getting started to making full use of Wistia's capabilities. Review collected by and hosted on G2.com.

Caleb W.
CW
Caleb W.
Media Team Manageer
Mid-Market (51-1000 emp.)
"Great Uptime and Reliable Web Platform Integration"
4/5
What do you like best about Wistia?

Uptime has been great compared to other services. Integration with our web platform has also been reliable. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

We manage a lot of media in our business, and Wistia still lags behind when it comes to bulk management features. We also have a collaborative post-production process, and while Wistia is starting to add tools for feedback and video markup, I’d love to see these become more robust. That would help Wistia become a single, all-in-one solution for us, rather than requiring supplemental tools. Review collected by and hosted on G2.com.

Anouk A.
AA
Anouk A.
Product Marketing Lead
Mid-Market (51-1000 emp.)
"Easy, Intuitive Platform for product and webinar video recordings"
4.5/5
What do you like best about Wistia?

How easy and intuitive it is to use.

The support is there when we need it and the onboarding was very easy. The platform also seems to be evolving constantly and always offers new features. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

There is not much I dislike about wistia. The uploads sometimes take a while but for the most part it serves the purpose we need. Review collected by and hosted on G2.com.

Marian C.
MC
Marian C.
Marketing Coordinator
Education Management
Mid-Market (51-1000 emp.)
"Wistia Turns Marketing Videos Into Leads with an Ad-Free, Customizable Player"
5/5
What do you like best about Wistia?

What I like best about Wistia is how perfectly tailored it is for business marketing. The customizable, ad-free player keeps the audience focused entirely on our brand, while the built-in Turnstile email collectors and CTA features make it incredibly easy to turn video views into actual leads that sync straight to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

The pricing can scale up quickly for a startup Review collected by and hosted on G2.com.

KP
Kathryn P.
Senior Meetings & Events Manager
Small-Business (50 or fewer emp.)
"Affordable Video Hosting with Easy Editing and Auto Captions"
5/5
What do you like best about Wistia?

I love the video hosting capability without having to pay a huge price. I also love the easy video editing software built-in, and the closed captions automation. Review collected by and hosted on G2.com.

What do you dislike about Wistia?

I don't have any dislikes actually. Everything works really great for someone new to video editing! Review collected by and hosted on G2.com.