Wishpond Pros and Cons

Wishpond has been a helpful addition to our marketing toolbox. It’s straightforward and makes managing campaigns easier, especially if you’re handling multiple tasks at once. After using it for a few months, we’ve noticed a steady uptick in leads and engagement.

The platform isn’t flashy, but it works. It pulls together tools like email campaigns and landing pages into one place, which saves a lot of time. While there’s a small learning curve for some features, you get the hang of it pretty quickly.

The support team has been great—they’re quick to respond and really know their stuff. That said, there are occasional moments where the software feels a bit rigid, like when you’re trying to customize certain elements. It’s not a dealbreaker, just something to keep in mind.

If you’re a small business looking for a simple, effective way to boost your marketing, Wishpond is a solid choice. Review collected by and hosted on G2.com.

learning curve is not easy to get, you need to spend time doing it. Review collected by and hosted on G2.com.

In the end, I gained absolutely nothing from this experience. I feel misled and trapped into a service I couldn’t escape, leaving me deeply frustrated and disappointed. It was a significant waste of time, energy, and hard-earned money. This has been a hard lesson, but one I won’t forget. My advice to others: steer clear and save yourself the frustration. Review collected by and hosted on G2.com.

I engaged with Wishpond, hoping for a fruitful partnership, but unfortunately, my experience fell far short of expectations. About two to three months into the service, I realized it wasn’t working for me. I requested to end the agreement, assuming there would be some understanding, but I later learned I was locked into a 12-month contract. Despite my efforts to explain my situation, they declined to make any adjustments and responded in a way that felt more like legal posturing than customer support. Over the course of the year, I paid $3600 and received only nine leads, none of whom responded to follow-ups. This raised doubts about the quality of the leads themselves. While their application initially appeared impressive, it turned out to be far too complex for an average user to manage without additional costly support—offered at a steep monthly fee. I take responsibility for not fully understanding the contract I signed, but I share this to caution others. If you’re considering their services, I’d advise reading the fine print carefully and considering whether the offerings truly align with your needs. My intention is simply to help others avoid the disappointment and financial strain I experienced. Review collected by and hosted on G2.com.

At first, I was hesitant and skeptical about working with an online marketing agency. But it took so much weight off my shoulders. I decided to go ahead because I can't wear all the hats in my business and online marketing is not easy nowadays. My direct contact person is Juanita and she's doing a great job (together with her team) creating a beautiful marketing campaign for me. Juanita is kind and works hard. When I started my collaboration I had some doubts and concerns about starting right away but they wanted to start building my campaign immediately so that once my website was ready (built simultaneously by another company), everything could be launched at the same time. It takes a little time to get to know each other but we are on a roll and they understand my brand and wishes. It's the "Don't worry, we'll take care of that" approach that I have been looking for and needed. Review collected by and hosted on G2.com.

It's still pricy, especially for solo entrepreneurs. There have been some tech glitches at the beginning, but that's what we're dealing with nowadays. We all deal with tech glitches almost daily. Review collected by and hosted on G2.com.

Nothing - They were pretty reponsive and looked professional before the first payment, they showed their true colors after... Review collected by and hosted on G2.com.

I contacted them to set a simple landing page (that I have designed) - They ask me $2500. The execution was very poor, the landing page has never been active on my domain, the format was not stable. When I asked them to fix the format I was told that I have to pay an additionnal $1188 fee per year "to host my landing page"! this have never been discussed of course- Run away Review collected by and hosted on G2.com.

When you hire a tech-centric company that purports to use "teams" of creative people, you'd expect a certain level of expertise. We had never advertised on Google. We hired Wishpond to create a campaign promoting an event in the fall in Italy. A food tour ending in a highly popular food festival. My account with Google was brand new when Wishpond went to work. Unblemished.

Two and a half months into spring, my account rep forwards me an email from Google saying "the appeal for your account suspension has been denied". ??? What appeal? What suspension??!! It's June, people have to book flights and the company I hired to make Google work for me has somehow gotten my business suspended before we'd even begun. It was July by time it got straightened out June was a large black hole for which they still charged me $135.

Cut to now and they say that I have a contract with them for the rest of the year. They showed an agreement with someone else's signature on it I show them a screenshot of their Google page saying "you can cancel at any time".

Whatever benefit I derived from some of their work was offset by the mishandling of the Google ad campaign. They were supposed to be experts. I trusted them. I shouldn't have. Review collected by and hosted on G2.com.

Unreliable, untrustworthy, passive/aggressive. Review collected by and hosted on G2.com.

So far, the team at Wishpond has done a great job of addressing my specific marketing needs. I've seen instant results in a very short amount of time. The implementation has been a simple process. Review collected by and hosted on G2.com.

I'm only interested in results and so far they've been great. Review collected by and hosted on G2.com.

I have found the Wishpond team to be knowledgeable and helpful. They have been responsive to my questions and have provided assistance as needed. In particular, Mbali Nhlapo has been a great asset in helping me to get my online store off the ground. She is pleasant and professional and I'm glad she's on my team! Review collected by and hosted on G2.com.

Our relationship is still new, and I have not found any downside to my association with Wishpond at this time. Review collected by and hosted on G2.com.

Professional help thats delivers result. Very nice team. Professional Account Manager. Review collected by and hosted on G2.com.

Can't think of anything...everything feels good. Review collected by and hosted on G2.com.

Professional understanding and easy to deal with with a amazing customer support Review collected by and hosted on G2.com.

I haven't encountered anything that I dislike about Wishpond team Review collected by and hosted on G2.com.

I'm really happy with the preview and presentation for my campaign.

And the good communication with the team. Review collected by and hosted on G2.com.

Nothing at the moment, so I'm really happy so far. Review collected by and hosted on G2.com.