--- title: Wisetail Reviews meta\_title: 'Wisetail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how Wisetail works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 49 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Wisetail Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy accessibility** of Wisetail, allowing seamless administration of training and exceptional customer support. [(1 mentions)](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901516&qs=pros-and-cons#reviews) Users value the **exceptional customer support** of Wisetail, making implementation and ongoing use seamless and effective. [(1 mentions)](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901398&qs=pros-and-cons#reviews) Users find Wisetail to be **exceptionally easy to use** , enjoying seamless training administration and support. [(1 mentions)](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901226&qs=pros-and-cons#reviews) Users find the **easy setup** of Wisetail makes administering training and using the system seamless and enjoyable. [(1 mentions)](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901496&qs=pros-and-cons#reviews) Users appreciate the **gamification features** of Wisetail, enhancing engagement with training through badges and merits. [(1 mentions)](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901323&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Wisetail ##### 1. Accessibility Users appreciate the **easy accessibility** of Wisetail, allowing seamless administration of training and exceptional customer support. [ See 1 mentions ](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901516&qs=pros-and-cons#reviews) See Related User Reviews ZH Zoey H. Mid-Market (51-1000 emp.) 4.5/5 "Perfect System for our Training" What do you like about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload vi ##### 2. Customer Support Users value the **exceptional customer support** of Wisetail, making implementation and ongoing use seamless and effective. [ See 1 mentions ](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901398&qs=pros-and-cons#reviews) See Related User Reviews ZH Zoey H. Mid-Market (51-1000 emp.) 4.5/5 "Perfect System for our Training" What do you like about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload vi ##### 3. Ease of Use Users find Wisetail to be **exceptionally easy to use** , enjoying seamless training administration and support. [ See 1 mentions ](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901226&qs=pros-and-cons#reviews) See Related User Reviews ZH Zoey H. Mid-Market (51-1000 emp.) 4.5/5 "Perfect System for our Training" What do you like about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload vi ##### 4. Easy Setup Users find the **easy setup** of Wisetail makes administering training and using the system seamless and enjoyable. [ See 1 mentions ](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901496&qs=pros-and-cons#reviews) See Related User Reviews ZH Zoey H. Mid-Market (51-1000 emp.) 4.5/5 "Perfect System for our Training" What do you like about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload vi ##### 5. Gamification Features Users appreciate the **gamification features** of Wisetail, enhancing engagement with training through badges and merits. [ See 1 mentions ](https://www.g2.com/products/wisetail/reviews?filters%5Bsentiment_snippet%5D=1901323&qs=pros-and-cons#reviews) See Related User Reviews ZH Zoey H. Mid-Market (51-1000 emp.) 4.5/5 "Perfect System for our Training" What do you like about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload vi ## Top-Rated Alternatives [ ![TalentLMS](https://images.g2crowd.com/uploads/product/hd_favicon/20f94a5ae8f9718cad72c430606fff69/talentlms.svg "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ ![Docebo](https://images.g2crowd.com/uploads/product/hd_favicon/8a126dfc98ad9b40fa883f70421a5c2c/docebo.svg "Docebo") Docebo 4.3/5(748) ](https://www.g2.com/products/docebo/reviews) [ ![Litmos](https://images.g2crowd.com/uploads/product/hd_favicon/0f380f1e5790bdfb5c0703ee19a19e12/litmos.svg "Litmos") Litmos 4.3/5(698) ](https://www.g2.com/products/litmos/reviews) [ View All Alternatives ](https://www.g2.com/products/wisetail/competitors/alternatives) ZH Zoey H. HR Assistant Mid-Market (51-1000 emp.) 10/3/2024 "Perfect System for our Training" 4.5/5 What do you like best about Wisetail? We love Wisetail. We have been using the system for over two years and find it to be easy to administer training videos to our entire staff, upload videos, daily use of badges and merits. The customer service/support has always been exceptional. Implementing and integrated the system was a breeze and we have had no problems since! We use Wisetail everyday! Review collected by and hosted on G2.com. What do you dislike about Wisetail? Honestly, nothing. We have never had an issue with the site. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Training oversights, compliance, OSHA trainings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SB Stephanie B. Enterprise (\> 1000 emp.) 5/3/2024 "Great LMS" 4.5/5 What do you like best about Wisetail? Overall, Wisetail is easy to use for an LMS. It's easy to upload training materials and documents. When issues do arise (because they will with any technology) Wisetail solves the problem quickly and is very responsive. We love working with Tyler as our account rep and have built a great working relationship with him. He's always available and lets us know if he's out of office and who we can contact. Review collected by and hosted on G2.com. What do you dislike about Wisetail? Wisetail is constantly upgrading and releasing new updates. When they launched OnTrack (an additional cost add on), it seemed that more of their concentration went to that and product releases for their main site slowed down. We are a large franchise organization and it can be difficult navigating that with all the permissioning that needs to be done. The permissioning can be very cumbersome. I also wish that our regional directors could see all their locations training completions easier. We have had to build out reports in PowerBI to accommodate our needs. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? As a business, we had an issue being able to quickly send out training to our Team Members and Wisetail has made that easy for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Josh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh G.") JG Josh G. Mid-Market (51-1000 emp.) 12/19/2023 "Wisetail is terrific--except for reporting. The CS, CX, and admin flexibility are top notch." 4/5 What do you like best about Wisetail? Almost everything! The 1:1 support we recieve from our Accout Manager, Brittany, is top notch. The UI for end users is terrific. I'm glad they made significant upgrades to their word processor for creating learning modules and other content. The flexiblity to assign user groups across all of our franchises is super handy. Review collected by and hosted on G2.com. What do you dislike about Wisetail? The reporting functionality is truly abysmal. I am not saying that to be dramatic. Especially for test reporting, the reporting that lives within the LMS is nearly unusable. Anytime I talk to anyone about Wisetail, I unfortunately have to say something along the lines of "it's fantastic, but if you're in the hunt for good reporting, look elsewhere." Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Wisetail enables us to seemlessly provide learning and development content and resources across all of our franchise operators in the US and Canada. This has significantly increased our adoption of best practices and improved our bottom line. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AV Amy V. Mid-Market (51-1000 emp.) 12/18/2023 "User-friendly LMS from start to support!" 4.5/5 What do you like best about Wisetail? I appreciate the ease of use for most functions. Navigation, reporting, creation, and importing content is a breeze. I appreciate my Account Manager, Brittany, and the support team for their rapid response times and courtesy. It is a program that I am proud to share with my peers. Review collected by and hosted on G2.com. What do you dislike about Wisetail? I wish there were a bit more design and other flexibility. There are a few things that have workarounds that aren't very clear or easy-to-use. Overall I am pleased. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Company-wide communication and training for a geographically diverse team. It benefits me becasue my communication is clear and concise, easy to access, and engaging. I like it because it is user friendly from both the admin and user side of things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HC Hanna C. Enterprise (\> 1000 emp.) 5/1/2023 "Great service all around!" 5/5 What do you like best about Wisetail? We love that this is a digital platform that allows us to push company information to our locations quickly and ensure our teams have the most up-to-date information at their fingertips. PlayerLync goes above and beyond to ensure we always have exceptional service. They are engaging and always looking for ways to continue to provide top-notch service for all aspects of our business. Review collected by and hosted on G2.com. What do you dislike about Wisetail? I do not have any feedback as PlayerLync is always willing to listen to any feedback we have and work on solutions with us like more categories and folders within folders. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Allows us to communicate with all levels of our business from Franchisees to brand-new baristas through the digital platform, reducing the amount of paper and/or outdated information within our stores. It brings tracking for all training, company initiatives, and forms into one place for better follow-through with our teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Natasha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natasha B.") NB Natasha B. Mid-Market (51-1000 emp.) 7/27/2023 "Always making moves for improvement!" 4/5 What do you like best about Wisetail? I've been with Wisetail for 5 years and 2 companies...they continue to grow and develop the sight. I appriecate their partnership because they listen to their clients needs and are always willing to help. They are client focused! Review collected by and hosted on G2.com. What do you dislike about Wisetail? Wisetail isn't currently as robust as some of their competitors but they continue to develop the functions for both the admin and end user. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? They are enhancing dashboard widgets and reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ID Ian D. Enterprise (\> 1000 emp.) 7/26/2023 "Excellent LMS" 5/5 What do you like best about Wisetail? That it is so easy to use, highly customizable and that Wisetail offer excellent customer support both on the phone and through The Drop Review collected by and hosted on G2.com. What do you dislike about Wisetail? To be honest, I don't really have any. I would like to see more relevant reporting options and interactive widgets in the dashboard Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Ensureing continuity with the training across all positions and locations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HZ Heather Z. Mid-Market (51-1000 emp.) 5/1/2023 "Customer support has been great!" 5/5 What do you like best about Wisetail? It's relatively easy to use and our Playerlync manager Connor has been extremely helpful answering questions and guiding us. Review collected by and hosted on G2.com. What do you dislike about Wisetail? It would be nice if the site had more help articles on the admin portal to help with troubleshooting or maybe i am unaware this feature exists. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Playerlync is helping us with training and helping us get all our employees on the same page with their job roles. It's helping us keep training manuals and videos organized and at our staff's fingertips to learn to do their role well. It helps us build consistency, a big part of Mister O1. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Mid-Market (51-1000 emp.) 5/14/2023 "Best of the Best" 5/5 What do you like best about Wisetail? The best thing about Playerlync is how quick and easy it is to make new users. Playerlync allows me to clone existing users with similar groups and teams. Over the last decade, this feature has saved me countless hours of work. Review collected by and hosted on G2.com. What do you dislike about Wisetail? I have no complaints about Playerlync. The product works as it was intended and then some. It makes my job much more efficient. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Playerlync allows us to send critical content to every user from anywhere in the world. The content is delivered to our users within minutes of publishing. Users never have to search for new content to be downloaded. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hannah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah G.") HG Hannah G. General Manager Small-Business (50 or fewer emp.) 2/1/2023 "Great Technology and Great Service!" 4.5/5 What do you like best about Wisetail? Since using PlayerLync, our onboarding, training, and continuing education have become streamlined into one easy-to-use platform. The PlayerLync Forms make our Daily Operations fast, efficient, and easy to review. Plus, we are very excited to roll out PlayerLync to our upcoming Franchise locations to optimize consistency and productivity across the company! Review collected by and hosted on G2.com. What do you dislike about Wisetail? Some layouts and organizational tools started out slightly complicated but became much easier to use with repetition. Review collected by and hosted on G2.com. What problems is Wisetail solving and how is that benefiting you? Training has become more consistent and uniformed throughout! It makes it much easier to collect data and read reports across multiple locations. Review collected by and hosted on G2.com. 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