# Wiser Solutions Reviews **Vendor:** Wiser Solutions, Inc. **Category:** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) **Average Rating:** 4.3/5.0 **Total Reviews:** 63 ## About Wiser Solutions Wiser Solutions® is the global leader in Commerce Execution SaaS products. Our Commerce Execution Suite provides brands, retailers, brokers, and distributors with the intelligence needed to make better decisions, online and in-store. Wiser’s platform supports a variety of use cases, from market awareness and price management to shelf intelligence and retail execution. Why is Wiser the trusted retail analytics provider of over 800 brands and retailers around the world? Better data. Our mission is to build services that capture and present the most accurate and actionable information from millions of websites and tens of thousands of physical stores. Wiser’s near real-time intelligence offers multichannel visibility to optimize daily and hourly revenue, margin, and marketing-related strategies. Learn more at www.wiser.com and follow @wiserinc. ## Wiser Solutions Pros & Cons **What users like:** - Users appreciate Wiser Solutions for its **actionable data insights** that enhance decision-making and drive business success. (4 reviews) - Users value Wiser Solutions for its **comprehensive data insights** that drive smarter business decisions and analytics. (3 reviews) - Users appreciate Wiser Solutions for its **actionable insights and automation tools** that enhance decision-making and business performance. (3 reviews) - Users value Wiser Solutions for its **comprehensive solutions** that enhance decision-making with actionable data and insights. (2 reviews) - Users value the **fast response and problem resolution** of Wiser Solutions' customer support, highlighting various effective solutions. (2 reviews) - Users praise the **intuitive design** for its ease of navigation, streamlining data analysis and enhancing overall experience. (2 reviews) - Intuitive (2 reviews) - Quick Solutions (2 reviews) - Users value the **intuitive design** of Wiser Solutions, appreciating its ease of navigation for data analysis. (2 reviews) - Users value the **intuitive design** of Wiser Solutions, which simplifies data analysis and enhances overall usability. (1 reviews) **What users dislike:** - Users find the **difficult learning** curve challenging, especially for newcomers trying to use Wiser Solutions effectively. (3 reviews) - Users find the **difficult learning process** of Wiser Solutions challenging, particularly for newcomers trying to onboard effectively. (3 reviews) - Users find Wiser Solutions to have a **not intuitive** interface that complicates the experience for newcomers. (3 reviews) - Users find Wiser Solutions **not user-friendly** , with a complicated interface that challenges newcomers and hinders ease of use. (3 reviews) - Users find the **complexity of the site** challenging, especially newcomers struggling to navigate and utilize tools effectively. (2 reviews) - Users find the **user experience lacking** in Wiser Solutions, suggesting improvements to interface and animation. (2 reviews) - Complex Implementation (1 reviews) - Difficult Navigation (1 reviews) - Difficult Setup (1 reviews) - Insufficient Insights (1 reviews) ## Wiser Solutions Reviews ### 1. Real-Time Data Insights That Drive Store Success **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Wiser Solutions?** for what I know about wiser solutions, it helps with realtime data on store sales, pricing, and other analytics **What do you dislike about Wiser Solutions?** is appears to be a little difficult in onboarding partners to use this system. **What problems is Wiser Solutions solving and how is that benefiting you?** this system helps with typical retail issues for faster data and analytics and optimizing sales windows and quarterly cycles. ### 2. New experience with Wiser Solutions **Rating:** 3.5/5.0 stars **Reviewed by:** Saher A. | Credit Follow-up, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Wiser Solutions?** it sums up all the softwares I might need in both my professional life and personal life, easy and friendly interface to interact with. **What do you dislike about Wiser Solutions?** I currently don't have anything to dislike about it but I took some time to trust logging in with my linkedin account because I wasn't trusting the link so much yet, making the login screen more secured can help me feeling more comfortable sharing my information. **What problems is Wiser Solutions solving and how is that benefiting you?** It is saving me the time of browsing the internet for the right product or software that I need, it also opens my eyes for some softwares that I didn't know I needed ### 3. Mehdi review **Rating:** 4.5/5.0 stars **Reviewed by:** Mehdi H. | Export Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Wiser Solutions?** Good explanations in every case. The breadth of content and products. Diversity. **What do you dislike about Wiser Solutions?** Make the site simpler. For people who are new to the site, I think the site is a bit complicated to use. Ease of implementation is not suitable for newcomers. **What problems is Wiser Solutions solving and how is that benefiting you?** I don't have much experience in this matter, but I know that it can help me to expand the market and check competitors. ### 4. Promotions intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Amr Y. | Web Developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Wiser Solutions?** The platform’s intuitive design makes it easy to navigate, allowing users to quickly analyze data and they keeping add a new features it's relly helpful **What do you dislike about Wiser Solutions?** I think the it needs customizing reports and insights to better suit their specific needs **What problems is Wiser Solutions solving and how is that benefiting you?** I can track pricing and promotions in real-time data insights ### 5. Very good working experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ali S. | Senior Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Wiser Solutions?** Speed ​​of response and resolution of customer problems **What do you dislike about Wiser Solutions?** I did not face any obstacles with you that led to major problems. On the contrary, my experience with you was excellent. **What problems is Wiser Solutions solving and how is that benefiting you?** Using it indirectly through electronic shopping systems, and I see that it has a very strong database that reflects the strength of different sites. For example, a site like Coursera, as I always shop through it, and the speed of navigating between pages smoothly and the speed of executing purchases. ### 6. A great solution for overcoming the inertia of price control **Rating:** 4.5/5.0 stars **Reviewed by:** Aric J. | Market Development / Product Specialist / Artist Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Wiser Solutions?** Wiser's cross-channel price monitoring solution is more comprehensive and easier to use and implement than the many solutions we looked at. Uploading our product data was much easier and efficient, and their customer support is OUTSTANDING. John and his team are responsive to every request, and they went out of thier way to supply all the training we could ask for. The platform integrated our previous MAP program beautifully; we were able to port all of our notice letters and sync our dealer database automatically. The range of features is deep enough that I've yet to come across something that it doesn't do - without burying the UI in unnecessary choices. If there is something we want that isn't immediately avaialble, Wiser has a very growth-minded approach to incorporating user feedback and updating processes and features. Being able to log in every day and see trends and problems in near-real time is a big bonus. I can generate reports on-demand within minutes, which means our sales team can address issues before they escalate. We're adding more SKUs and expanding our practice with Wiser. **What do you dislike about Wiser Solutions?** The solution is new, with some parts still in beta or underdeveloped. The upside is that our feedback is helping to guide the development directly, and it is also very effiecent and cost-effective. However this does mean that some features we have to wait for, and there are some areas of the UI that are still clunky or incomplete. But isn't that true of all software these days...? **What problems is Wiser Solutions solving and how is that benefiting you?** As a mid-sized manufactuer, we're always struggling to maintain our prices in the marketplace. The online discount wars are a constant headache! We've been through many iterations of MAP policing and monitoring practices / technology, and Wiser is finally the right fit. It's not over-engineered (or overpriced) which means that we can mainatin ROI on the cost and resoruces, while demonstrating to our dealer network a serious and competent enforcemnt practice. ### 7. Wiser solutions is super great platform for any marketers **Rating:** 3.5/5.0 stars **Reviewed by:** Mojtaba M. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Wiser Solutions?** Support any problem and you can find a lot ways to solve them. **What do you dislike about Wiser Solutions?** Maybe user Interface need more attractive **What problems is Wiser Solutions solving and how is that benefiting you?** Their solutions have helped me: Reduce costs by optimizing infrastructure usage and minimizing downtime. Improve performance by ensuring my systems are running at peak efficiency. ### 8. Very good at dealing with digital solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed A. | Sales analysis assistant demand planner , Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Wiser Solutions?** Ease of use, technical support, customer evaluation and user analysis **What do you dislike about Wiser Solutions?** Using cookies a lot And improve the interface of the user of animation **What problems is Wiser Solutions solving and how is that benefiting you?** Analysis of customers and competitors ### 9. Marketing Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Wiser Solutions?** Wiser Solutions provides comprehensive data insights and automation tools for businesses. **What do you dislike about Wiser Solutions?** Hard to use and nit easy to know every tool from first time use **What problems is Wiser Solutions solving and how is that benefiting you?** Improve pricing strategies: By providing data on competitor pricing, market trends, and customer demand, Wiser Solutions can help businesses optimize their pricing to maximize revenue and profitability. ### 10. Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Adham Y. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Wiser Solutions?** The concept is very smart and the services is helpful **What do you dislike about Wiser Solutions?** User experience needs some improvement.. **What problems is Wiser Solutions solving and how is that benefiting you?** The brand intelligence ### 11. About your Solotions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Wiser Solutions?** I appreciate Wiser Solutions for its ability to provide actionable data and insights that help me make smarter business decisions. **What do you dislike about Wiser Solutions?** Wiser Solutions falls short in user experince and som user flow **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser Solutions tackles common marketing challenges like lead nurturing and campaign personalization. ### 12. Wiser keeps me connected to the Shelf and Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Wiser Solutions?** My favorite feature that Wiser provides are the emails that come in real time from the field team. I get to see what the shelf looks like, observe the competition and can email the field team immediately for any corrective action that may need attending. **What do you dislike about Wiser Solutions?** I don't care for the coverage map. I'm not sure if my broker isn't utilizing the feature but, I don't see anything planned on the map. I would love to see upcoming reviews, or submissions that we are waiting on. Maybe the wins could be one color and the losses another? Or I could see the map with all placement marked in one color, planned in another color and all others in gray as potential future opportunities? **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser gives me real-time data when a field member is in the store. I get a shelf report in my email, and I can reply if action needs to be taken. Also, if the reps update Wiser regularly, it is an excellent tool for tracking reviews. ### 13. Wiser is a great tool for the CPG space **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Wiser Solutions?** I like how all retail data is populated in one place and how easy it is to navigate. Very easy to customize as well. **What do you dislike about Wiser Solutions?** Sometimes the homepage options do not load properly **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser is solving the problem of having many reports all over the place. It combines metrics and reports to populate insights into our retail business. All in one place. ### 14. Wise Solutions Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Wiser Solutions?** Wise is continually making advances to their platform/model. The coverage map and plan features have become necessary tools for me. **What do you dislike about Wiser Solutions?** While the support help desk is quick to respond, I would like for the engineering side to inform people when there is an issue they already know about. **What problems is Wiser Solutions solving and how is that benefiting you?** Retail Rep Management ### 15. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Alfonso C. | Retail Optimization Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Wiser Solutions?** The level of attentiveness and thorough communication. **What do you dislike about Wiser Solutions?** There isn't much that I genuinely dislike. **What problems is Wiser Solutions solving and how is that benefiting you?** Unit velocities and product insight. ### 16. Setup process was painless, great insight into our competition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Wiser Solutions?** The initial setup process was very easy, and the wiseboard is intuitive and easy to understand. We are able to download data and import it into our own ERP to better analyze the data and implement it into our own reporting systems. The rule creation process allows us to filter out "bad" data or include only our closest competitors and allows us granular views of where we need to be. **What do you dislike about Wiser Solutions?** Additional integrations with more ecommerce platforms may be useful, such as woocommerce. The ability to add your own team member accounts would be helpful. Currently you have to request new user setups from Wiser. It would also be nice to make the data available via an API rather than downloading csv's from an ftp site. **Recommendations to others considering Wiser Solutions:** Look at the time/wages you spend internally doing price comps and compare it with the cost of Wiser. You may find yourself saving thousands of dollars. The data you get back is only as good as the data you submit. So prior to starting, make sure your data is good. **What problems is Wiser Solutions solving and how is that benefiting you?** We are able to see where we stand against competition, and are able to quickly move to be competitive. We are also saving thousands of man hours per year by having Wiser do price comparisons for us. Unrelated to wiser, but this has also forced us to clean up our own data in order to be able to submit it to wiser. **Official Response from Chris Angell:** > Hi Phil, a note of "thank you" for telling the G2 community about your experience. I've also shared this with our product team so they too can learn more about the specific work that is so important to your team. Thanks again and please reach out anytime. cangell@wiser.com ### 17. A powerful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Wiser Solutions?** Adaptability of program and responsiveness of service team **What do you dislike about Wiser Solutions?** Set-up time is rather lengthy for a new customer - but understand this is necessary. **What problems is Wiser Solutions solving and how is that benefiting you?** Monitoring MAP compliance ### 18. Overall the service and product is very helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Wiser Solutions?** From the Company, I like the rep in charge **What do you dislike about Wiser Solutions?** d of our account. He is always very helpful and quick to respond. From the app I think the best feature is the screenshot captured of all violation **Recommendations to others considering Wiser Solutions:** I believe the App needs a few new updates to make it a top-level App. For example, in the communication section with a dealer, there should be a filter or a way to organize all the communication through out the years. **What problems is Wiser Solutions solving and how is that benefiting you?** We are monitoring all of our dealers for MAP violations. This has helped us hold a high-quality Brand controle ### 19. Responsive and Supportive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Wiser Solutions?** The platform is relatively easy to use, and the team at Wiser Solutions is always available to make changes to our account or help/support as needed. **What do you dislike about Wiser Solutions?** The software can be quirky, or provide incorrect results which require manual checking. **What problems is Wiser Solutions solving and how is that benefiting you?** Brand protection on a wide selection of platforms and makes it easy to link seller accounts to customer accounts. ### 20. Great product good support **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony I. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Wiser Solutions?** Set it and forget it for the most part! Support is also very helpful whenever we have issues or questions. **What do you dislike about Wiser Solutions?** Sometimes support can be hard to get a hold of. Some more features like exuding items directly from magento backend. **What problems is Wiser Solutions solving and how is that benefiting you?** Keeping our prices competitive and above desired margin ### 21. Excellent MAP program! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel G. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Wiser Solutions?** Wiser allows the ease of MAP violation tracking. It gathers all the information in one program to make it more time saving. **What do you dislike about Wiser Solutions?** Email communication could be more user friendly **Recommendations to others considering Wiser Solutions:** Review the terms and pricing options **What problems is Wiser Solutions solving and how is that benefiting you?** We are able to control MAP across multiple platforms all under one program. ### 22. Dynamic yet simple platform and a top notch support staff are a winning combination **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Area Manager - Market Trainer Team - Amazon Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Wiser solutions has the unique ability to develop custom solutions quickly that are dynamic yet easy to use and understand so that they can provide value to users of all levels. Their customer development and support team are responsive and seek to understand the needs of their client to provide solutions that surpass expectations. **What do you dislike about Wiser Solutions?** As a result of the dynacism, there can be some very very minor lag as dashboards update and stickiness with filters. This is an incredibly minor detractor and ultimately has little to no negative impact on the product itself. **What problems is Wiser Solutions solving and how is that benefiting you?** Gaining insight on our customers and the shopping experience within our retail partners. ### 23. Great solution with some unique features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Wiser Solutions?** Great product support and customization when needed **What do you dislike about Wiser Solutions?** Some of the solutions are not as user-friendly or customizable as I needed them to be. **What problems is Wiser Solutions solving and how is that benefiting you?** We use Wiser solutions to get a detailed look at industry positioning. We are better able to position our products relative to our competitive set by using data provided by Wiser. ### 24. Good solution with responsive customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Christina A. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Easy to use, intuitive dashboards. The reporting suites are the best feature. Customer service is prompt, and our account manager is great. **What do you dislike about Wiser Solutions?** Could be more customizable - we often have to pay for additional dev work. **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser helps us uncover what associates are saying about our products in store, as well as collect and synthesize data about our products and displays. The data we collect through Shelvspace helps us negotiate contracts with retailers and hold teams accountable. We also get a good pulse on where our competitors are succeeding. ### 25. the wiser team is very responsive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Wiser Solutions?** when reaching out to the wiser team they typically respond within a days notice. they always make themselves available and are honest about what missions are feasible and which are not. **What do you dislike about Wiser Solutions?** the wiser team does not talk to store managers to ask questions regarding the product **What problems is Wiser Solutions solving and how is that benefiting you?** having staff travel cross country to visit specific stores. in ways it is easier to have a 3rd party vendor take care of it ### 26. Wiser Solutions expands a company's store awareness immediately and is an effective tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2021 **What do you like best about Wiser Solutions?** The Wiser team tailors the store visits to the specific needs of the company. **What do you dislike about Wiser Solutions?** The dashboard contains so much information that you need to focus your efforts to maximize your time and efforts. **What problems is Wiser Solutions solving and how is that benefiting you?** We have a limited number of employees available to visit the stores to evaluate the execution. Wiser Solutions has provided feedback for hundreds of locations in an organized and efficient manner. ### 27. Inconsistent Results **Rating:** 2.0/5.0 stars **Reviewed by:** Akeem S. | Market Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** I like the ability to get unbiased information from the experience of a customer **What do you dislike about Wiser Solutions?** Quality of the training....respondents should do a better job at finding knowledgeable associates from the category. The customer isn't likely for engage a warehouse member just to get answers to their questions. They'd seek someone that's knowledgeable working the category. **What problems is Wiser Solutions solving and how is that benefiting you?** Understanding competitive landscape on the category **Official Response from Chris Angell:** > Hi Akeem Thank you Akeem, we can't improve without honest feedback like this. I want to better understand your concerns around the "Quality of the training", as you put it. Would you be open to emailing me directly so we can set up a time to discuss how we might enhance your experience? I'm Chris Angell, based in Boston ,and I lead our global marketing efforts, I can be reached at cangell@wiser.com ### 28. Good tool with limitations! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** The prompt customer service team, the crowdsourcing, and the photos. **What do you dislike about Wiser Solutions?** Data accuracy can be suspect. It's difficult to design questions that the "average joe" can understand which can affect data accuracy. For example, we often have photos of other supplier's product appear in our photos. **Recommendations to others considering Wiser Solutions:** Make sure your questions are tight and well phrased. **What problems is Wiser Solutions solving and how is that benefiting you?** We are trying to understand how accurate our self-reported data is. It has helped us understand, directionally, what parts of our self-reported data are accurate and what needs more coaching by our line managers. ### 29. Wiser FTW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Wiser has made it easier to keep track of the work that I've been doing in stores. While on the road time is super valuable so the auto uploads have been a major bonus. **What do you dislike about Wiser Solutions?** They could add route plans for Saturday and Sunday since some of us aren't only on Monday-Friday schedules **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser is making call reports easier. No more syncing issues. Just submit and go to the next location ### 30. Great solution for quick turnaround research **Rating:** 4.5/5.0 stars **Reviewed by:** Amy W. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Wiser Solutions?** I love that they are true partners in the research asking strategic questions and quality feedback to make the research the best it can be. **What do you dislike about Wiser Solutions?** I don't love the portal. It's a little difficult to navigate and has some inflexibilities that you have to work around. **What problems is Wiser Solutions solving and how is that benefiting you?** I'm answering key business questions for my clients with Wiser Solutions ### 31. Shelvspace have been a critical part of our success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Shelvspace has a unique and flexible solution to assist front line sales people, their supervisors and back-office analysts in real time. The data is critical to learning how we can win in the marketplace **What do you dislike about Wiser Solutions?** Development can take longer than you hope - but that is the nature of IT! **What problems is Wiser Solutions solving and how is that benefiting you?** How to build better suggestive selling tools ### 32. They´re always open to understand the customer needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Alberto S. | Site Merchandising Commercial Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** The amount of reports and data available **What do you dislike about Wiser Solutions?** I have no problems with the platform.... **Recommendations to others considering Wiser Solutions:** Wyser is a really great platform that provides us really great information a bout the pricing and assortment form the competitors **What problems is Wiser Solutions solving and how is that benefiting you?** Price tracking so I can take better decisions on my offers ### 33. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** It helps in being competitively priced against the competition. **What do you dislike about Wiser Solutions?** Sometimes prices are pulled from other sources we are not looking to compete with **Recommendations to others considering Wiser Solutions:** Making sure that it can integrate with our platform more smoothly. **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser acts as an in-house price adjuster. ### 34. Crawling Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** The Point of Contact/ Account Manager feedback **What do you dislike about Wiser Solutions?** Nothing concrete to dislike regarding the company. **Recommendations to others considering Wiser Solutions:** A company with a lot to offer regarding pricing and market analysis. **What problems is Wiser Solutions solving and how is that benefiting you?** Day-to-day business problems. The feedback is mutual and the projects are done efficiently. ### 35. Great insights into product distribution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Custom dashboarding for all my needs across brands at major retailers **What do you dislike about Wiser Solutions?** Lack of flexibility when new products come to market across competitors **What problems is Wiser Solutions solving and how is that benefiting you?** Understanding presence of competitors for where syndicated retailer data doesn't report ### 36. Wiser Solutions Retail Shelf Audit **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Head of Brand Marketing & Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Wiser Solutions?** Wiser's national team of secret shoppers ("Mobees") can be in the field taking photos and providing retail shelf condition feedback and intel within just a couple of days of defining the project with them. The data is presented in any easy to comprehend visual dashboard - which makes the data easy to present to other project stakeholders. **What do you dislike about Wiser Solutions?** Mobees (secret shoppers) are able to accept and undertake multiple research missions. Whilst this is absolutely fine for straight forward shelf condition research and photography - it's not so great for generating sentiment data (as one Mobee can answer multiple times). **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser is helping us understand where and how our CPG products are displayed on-shelf in a major national grocery chain. A key benefit has been to understand that our products are not actually on-shelf in a substantial number of stores that we're meant to be in - which has enabled us to take corrective action. ### 37. Wiser is a great platform, easy to use. The reporting accuracy just seems to be inconsistent. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Platform, how can I integrate it into Google Data Studio? **What do you dislike about Wiser Solutions?** Reporting inaccuracies. It doesn't always update. **What problems is Wiser Solutions solving and how is that benefiting you?** MAP Violations, and that there are a lot of sellers selling on Amazon ### 38. Wiser is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Customer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Wiser Solutions?** My Rep at Wiser, Emily, has been fantastic to work with you! She's a great communicator and ensures we are getting the most out of each project they execute for us. Their dashboard is really easy to use and they are willing to make anything work for you so you can see all the data you want and need. Patrick has worked as a great partner with Emily to really provide me with excellent communications, execution and best ways to ask questions to get the most out of our data. Their quick responses, knowledge and action have really impressed me. Being able to see audits as they come in has really been beneficial for us to monitor certain aspects of our projects. Covid has really impacted our knowledge at store level so wiser is providing us with a lot of information that we normally gather while in store! **What do you dislike about Wiser Solutions?** The limited number of auditors on college campuses hasn't helped us but I know they are working on that. Being able to filter by multiple unique fields on their dashboard would be great. **Recommendations to others considering Wiser Solutions:** I would use them for any project that you need to gather lots of information or just a couple data points. They are a great company to partner with! **What problems is Wiser Solutions solving and how is that benefiting you?** We have gathered a lot of great insights and execution of our brands relaunch. This data has helped us gather store level insights all across that US! We are able to hit thousands of locations in which we have had trouble getting to with other companies and able to track and compare each visit right on their dashboard. ### 39. Reliable crawler provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Wiser Solutions?** Reliability of the information provided. On time and correct **What do you dislike about Wiser Solutions?** Changes for the service sometimes take more than expected **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser is providing prices from competitors collected from their websites ### 40. Intuitive Platform Meets Personalized Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shauna Elizabeth C. | Category Advisory Services Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Wiser Solutions?** The platform itself is super easy to use. It requires no training to manipulate **What do you dislike about Wiser Solutions?** It can be a little slow in certain browsers and we do usually have to request that the full question be displayed within the platform. It can be a little slow going in terms of set up in the beginning and generally requires a few meetings (though the team is great!) **What problems is Wiser Solutions solving and how is that benefiting you?** Very fast insights regarding a multitude of things. We have utilized it for shopper sentiment and to garner an honest assessments of both retailer and manufacturer. We have also used it to check POG reset and promotional vehicle accuracy. It has been incredibly valuable to both our internal team and the customer as well. It helps us be the expert so to speak and offers a glimpse of what the shopper is thinking and feeling which gives Clorox a leg up. ### 41. Pretty good software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Wiser Solutions?** It gives me valuable insights that help me plan marketing activities **What do you dislike about Wiser Solutions?** I think there is always a lot of room to improve and this is the same here **What problems is Wiser Solutions solving and how is that benefiting you?** So there are a lot of problems that Wiser Solutions is now solving for us and a lot of benefits ### 42. Great Pricing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Wiser Solutions?** Wiser has a very intuitive platform that is easy to use, easy to export, and easy to implement. **What do you dislike about Wiser Solutions?** There's not much to dislike. My CEO and I have been pleased with the platform since implementing. **Recommendations to others considering Wiser Solutions:** Their platform is easy to use, the information is relevant and actionable, and their customer support is top notch. I highly recommend. **What problems is Wiser Solutions solving and how is that benefiting you?** We have thousands of SKUs on our website. Wiser gives us the ability to raise and lower our prices to stay competitive with the goal of increasing sales and gross margin. ### 43. When Knowledge is Power **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Wiser Solutions?** In a world driven by data and information, it is not an exaggeration to say knowledge is power and “faster” knowledge means “more” power, too! As the bar of competition rises, Wiser provides an array of data and products that can give your business a competitive edge, empowering the crucial role of strategic decision making. **What do you dislike about Wiser Solutions?** I cannot recall anything negative about our experience with Wiser: they do what they promise. **What problems is Wiser Solutions solving and how is that benefiting you?** competitive pricing ### 44. Reliable, great service and quick turnaround! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Wiser Solutions?** For us they are always easy to contact and quick in their responses. The fact that they have 'Bees' all over the country makes it so easy for us to gain insights from all our points of interest in a matter of days. **What do you dislike about Wiser Solutions?** There's always room for improvement but there's nothing I 'dislike'. **What problems is Wiser Solutions solving and how is that benefiting you?** Gain access ot locations across the country without leaving my desk! ### 45. MAP Monitoring is a Worthwhile Investment **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Wiser Solutions?** The tracking is very thorough, the tool is easy to navigate and use, with options for authorized and unauthorized seller sectioning. Each violation is actionable with templates for violation notifications. **What do you dislike about Wiser Solutions?** We have encountered occasional tech issues that can be lengthy to resolve, such as missing screenshots of violations or tracking used product when we only want to track new products. **What problems is Wiser Solutions solving and how is that benefiting you?** This has taken a lot of the manual scrubbing for violations out of the equation, saving on labor. ### 46. Great people, always looking for new opportunities to help improve our business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Wiser Solutions?** The team is passionate, eager to learn and grow **What do you dislike about Wiser Solutions?** Technology sometimes glitches and troubleshooting takes time **Recommendations to others considering Wiser Solutions:** n/a **What problems is Wiser Solutions solving and how is that benefiting you?** MAP monitoring by channel ### 47. Great team! **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | National Account Manager, eCommerce, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Wiser Solutions?** The team and contacts have been great to work with - timely and great at providing clarification and feedback as needed. Open to feedback and new ideas to improve the platform showing a desire to grow. **What do you dislike about Wiser Solutions?** The interface is still new and while I would not go as far to say I dislike it - it definitely still needs development. The tool continues to improve and I'm confident it in the team to develop it as demands change. Would like to find a way to integrate the tool with Excel and proprietary systems more for customized use. **Recommendations to others considering Wiser Solutions:** Wiser's team is extremely receptive to feedback and is always willing to take on new ideas. All "brainstorming" meetings have ended with exciting future plans; many have made there way into the live tool making the integration into our work seamless. **What problems is Wiser Solutions solving and how is that benefiting you?** Tracking marketplace pricing is significantly easier with the tool. Time saved from searching manually without question in a user friendly and organized format making it easy to use and easy to train new users. The interface is becoming smarter with it's ability to work with major marketplaces such as Google Shopping, EBay, and Amazon Marketplace. This is increasing our ability to "clean our marketplace" and to protect our brand by fighting to remove gray-market activity. ### 48. Mediocre experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2019 **What do you like best about Wiser Solutions?** The team with represented account manager had a good engagement with us, regular touch points throughout our contract. **What do you dislike about Wiser Solutions?** The solution in itself was mediocre at best to our complex needs, definitely better pricing solutions out there. **Recommendations to others considering Wiser Solutions:** Back when we implemented Wiser, there were fewer solutions to compare with, in our experience now - we are certain there are competing products with comprehensive solutions that would better suit your need. Please research and make an informed decision. **What problems is Wiser Solutions solving and how is that benefiting you?** Solving for dynamic pricing, the only benefit we got out of Wiser was to be able to look at the market prices in a consolidated manner. **Official Response from Chris Angell:** > Thank you for taking time to review us. I'd welcome a chance to learn more about your experience. Please feel free to email me at cangell@wiser.com Chris A Angell, VP Marketing ### 49. Great Customer Service & Helpful Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Wiser Solutions?** The speed to launching new missions is impressive. We can go from an idea in a conference room to having hard data back to us in in less than a week. **What do you dislike about Wiser Solutions?** The dashboards have been buggy at times. Our headers will not be for our products and will be associated with a battery company, heating company, mayo, etc. **Recommendations to others considering Wiser Solutions:** Work out the bugs within the dashboard. **What problems is Wiser Solutions solving and how is that benefiting you?** Wiser has helped us to understand our retail customers' shelves much better. We then tie in data collected by the users and then they provide meaningful insights into their shopping behaviors and perceptions about products in our category. ### 50. Great dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Emily W. | Sr. Marketing Analyst-Ecommerce Canada, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Wiser Solutions?** I like the dashboard and how intuitive it is. It makes it easy to figure out on your own and train people quickly. **What do you dislike about Wiser Solutions?** For our purposes more analysis would be helpful. Not just catching the price violation but exposing trends and violating first so we can have actionable insights. **What problems is Wiser Solutions solving and how is that benefiting you?** IMAP enforcement, price scrapping. ## Wiser Solutions Discussions - [Does Wiser Solutions offer a free trial?](https://www.g2.com/discussions/free-trial-b398d899-6022-43ec-9c5a-3d0c64a82f07) - 1 comment, 2 upvotes - [What is Wiser Solutions?](https://www.g2.com/discussions/about-wiser-solutions) - 1 comment, 2 upvotes - [View Wiser Solutions pricing details and edition comparison](https://www.g2.com/products/wiser-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+05%3A11%3A00+-0500&secure%5Bsession_id%5D=65898190-459e-4f75-b755-f6ab24005ff3&secure%5Btoken%5D=63b9ce4eb81d1308a36f97e4cb5e61f9d9ae220098cfdeae421226687f298cb3&format=llm_user) ## Wiser Solutions Features **Promotions** - Planning - Campaigns - Funds Allocations - Alignment **Integration** - Import - Export - APIs **Platform Additional Functionality** - Dashboard - Cloud **Identification** - Monitoring - Violations **Planning** - Strategy - Activities - Territory Management **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Brand Signals** - Comparison - AI - Brand Health **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **Platform - Pricing** - Dynamic Pricing - Customer Segmentation - Price Execution - Price Management - Price Monitoring - Approved Workflows - Pricing Analytics - Omnichannel Pricing **Optimization** - What-if Scenarios - Recommendations - Adjustments - Data Harmonization - Strategic Analysis - Optimization Models - Forecasting **Store Management** - Localization - Marketplaces **Platform Data** - Visualization - Platform Search - Dashboard - Alerts and Notifications **Enforcement** - Communication - Plans - Track **Execution** - Collaboration - Field Execution - Data Collection **Reporting** - Reports & Analytics - Data Transfer Tools **Analytics** - Forecasting - KPIs - Dashboards - Integration **Brand Analytics** - Trend Analysis - Tracking **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Integration - Pricing** - ERP Integration - Integration API - CRM Integration **Analytics** - Lost Opportunities - ROI - Forecasting **Platform Basics** - Reporting - Interoperability - Performance **Performance** - Team - Retailer - Compliance **Mobile** - Mobile dashboard - Mobile application **Generative AI** - AI Text Generation **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **Artificial Intelligence - Pricing** - Price Optimization - Personalized Pricing - Real-time Insights **Agentic AI - Pricing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Campaigns** - Plan - Execution - Tracking - Opportunities **Platform Additional Functionality** - Cloud - On-Premise **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Marketing - Trade Promotion Management** - Strategy - Collaboration - ROI - KPI - Analytics **Integration ** - Marketplace - Retail POS - Other software **Generative AI** - AI Text Generation **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Wiser Solutions Alternatives - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (476 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (545 reviews)