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Wire Reviews & Product Details

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Value at a Glance

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Perceived Cost

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Wire Media

Wire Demo - Providing end-to-end encryption for messages, video and audio communication, and file transfers.
Our solutions deliver true cross-platform encryption with dedicated applications for PC, Mac, iOS, and Android. To push the limits of secure communication, Wire has been pioneering work for standardized encryption with Messaging Layer Security.
Wire Demo - Enabling secure communication at scale - for some of the world's most demanding organizations.
Governments, defense departments, and critical infrastructure providers rely on Wire to communicate securely and in compliance with applicable regulations. We are protecting secret communications of the executive branch in the majority of G7 countries.
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Wire Reviews (61)

Reviews

Wire Reviews (61)

4.2
62 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its strong focus on privacy and ease of use, making it a reliable choice for secure communication. The end-to-end encryption and user-friendly interface enhance confidence in sharing sensitive information. However, some users note that notifications can be delayed, which may affect real-time communication.

Pros & Cons

Generated from real user reviews
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Néstor H.
NH
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Good Progress on Improvements"
What do you like best about Wire?

The security-first approach

The ability to access it from multiple devices

Open-source

Great addition of landscape mode and zoom for images and video on mobile. Review collected by and hosted on G2.com.

What do you dislike about Wire?

Absence of a global search feature that works across chats

Absence of Channels, Threads, or otherwise better ways of tagging messages that belong to a specific topic

No well-polished UI

No SDK Review collected by and hosted on G2.com.

Jitender S.
JS
Content Development, Content Review
Small-Business (50 or fewer emp.)
"Secure team messenger"
What do you like best about Wire?

The best part of wire messenger is... that it's end-to-end encrypted and secure and can be hosted on even one's cloud server, making it an effective team communication partner. Review collected by and hosted on G2.com.

What do you dislike about Wire?

It is something new to try, a bit complex to understand and most people aren't aware of this communication service. People are habitual of traditional email and messengers form of communication Review collected by and hosted on G2.com.

Archit S.
AS
Operations Manager
Small-Business (50 or fewer emp.)
"A Must Software to have, if you have team to work with."
What do you like best about Wire?

It's team colabration along with super secure built in features makes our team to believe that we are in truly close infrastructure and can work without any worry of data leaks. Review collected by and hosted on G2.com.

What do you dislike about Wire?

It's UI/UX design is little but cluttered and takes time to get used to, although once you know how work with it's pretty easy. Though it could be a little complecated for aged people to understand everything. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Convenient, secure, but a bit buggy"
What do you like best about Wire?

The most redeeming feature of the app is the End-to-End encryption as well as being open-source. We use Wire as the main communications channel in our enterprise and it gets the job done. It is supported on all mainstream operating systems, including Linux, MacOS, Windows; as well as Android and iOS apps. Therefore, most users will be able to use the application without major issues. The search option also works great when compared to other mainstream programs, such as MS Teams. Review collected by and hosted on G2.com.

What do you dislike about Wire?

It is sometimes a bit buggy, with conversations not showing up across different platforms, notifications not showing up etc. But these events are quite rare, 98% of the time it works fine. It is a bit feature-light, but that is to be expected of a secure communications app- the more functions, the more can go wrong. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Highly secure chat app"
What do you like best about Wire?

The main reason for opting Wire would be the privacy and security. Each chat is encrypted separately with individual keys, and to my knowledge, there's no state-sanctioned eavesdropping or any kinds of privacy breach, since it's a Swiss company. The interface is cool and easy-to-use. Quality of video and audio calls are top-notch. Review collected by and hosted on G2.com.

What do you dislike about Wire?

Very limited number of participants in video calls can be a hindrance. Also, there's little to no option for integration with third-party applications. Syncing between devices takes time. Review collected by and hosted on G2.com.

Aman K.
AK
Market Research
Small-Business (50 or fewer emp.)
"Great tool for collaborating!"
What do you like best about Wire?

WIre is an efficient, straightforward application that facilitates communication among teammates. It provides end-to-end encryption, which solves privacy concerns. The tool is also perfect for transferring different media (photos, videos, PDF). Review collected by and hosted on G2.com.

What do you dislike about Wire?

The speed and performance lag when compared to its other competitors. Website design is also not very attractive. Its reach is not very common yet. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Better interface"
What do you like best about Wire?

Group conversation. Especially, the feature for new group member Review collected by and hosted on G2.com.

What do you dislike about Wire?

The pricing looks a little higher for small businesses. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Small-Business (50 or fewer emp.)
"Good turn bad"
What do you like best about Wire?

I love the interface and how business productivity is brought under one roof. My team and I are really wired more closely than ever in speed and accessibility. Review collected by and hosted on G2.com.

What do you dislike about Wire?

Currently, the mobile app has been freezing. I rarely hear notification bell.

File sending and receiving doesn't go through. There's no support response.

Doesn't work anymore like it used to. Review collected by and hosted on G2.com.

Mehul M.
MM
Solutions Architect
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Colaboration has never been more secure"
What do you like best about Wire?

They are transparent, no hidden stuff, just plain simple truth, hassle-free onboarding makes it very easy for one to get the team working and even get others using the product Review collected by and hosted on G2.com.

What do you dislike about Wire?

I haven't got much to dislike about, though they could improve a little on ease of use, maybe Review collected by and hosted on G2.com.

Grant T.
GT
Clinical Coordinator
Small-Business (50 or fewer emp.)
"Confidential messaging platform"
What do you like best about Wire?

Wire allows me to message my clients, knowing that their personal information will not be compromised. It provides my clients with the peace of mind that they can confide in me without fear of confidentiality issues. Review collected by and hosted on G2.com.

What do you dislike about Wire?

The design is a bit sparse, but it is nothing that affects performance. Review collected by and hosted on G2.com.

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Brian Keith A.
BA
Brian Keith Anderson
Last activity almost 6 years ago

Can I do computer to computer remote screen sharing (including annotation abilities? I hate join me and love Wire and would jump at a subscritption if you have those features.

Verified User
G2
Verified User
Last activity about 4 years ago

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