--- title: Winning by Design Reviews meta_title: 'Winning by Design Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 765 reviews by the users' company size, role or industry to find out how Winning by Design works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 765 scale: '5' date_modified: '2026-08-04' parent_category: name: Business Services url: https://www.g2.com/categories/business-services --- # Winning by Design Reviews **Vendor:** Winning by Design **Category:** [Sales Training Companies](https://www.g2.com/categories/sales-training) **Average Rating:** 4.8/5.0 **Total Reviews:** 765 ## About Winning by Design Winning by Design is the leading growth advisory firm for scaling businesses. From diagnostic insights to system design and deployment, we work with the world’s most prominent brands to architect compounding growth. WbD advisors have mastered the Bowtie Data Model™, the SPICED™ Operating Model, and the GTM Model, having deployed revenue architecture across companies like Canva, Dropbox, Instructure, DocuSign, One Stream, and Five9. These advisors work with your team to help them avoid mistakes, see around corners, and build with confidence while operating at speed. Forward-thinking investors and executive teams work with Winning by Design to assure scalable, sustainable, and durable growth. ## Winning by Design Pros & Cons **What users like:** - Users appreciate the **high-quality content** of Winning by Design, praising its structured and professional presentation. (6 reviews) - Users praise the **engaging training delivery** and real-world insights provided by the amazing trainer, Alia Pirani. (6 reviews) - Users value the **engaging and knowledgeable training** from Antoine and Alia Pirani, enhancing their skills in customer success. (5 reviews) - Users value the **engaging and practical training** provided by Winning by Design, significantly enhancing their confidence in customer success. (5 reviews) - Users appreciate the **clarity of structure** in Winning by Design, enhancing their learning and session preparation. (5 reviews) - Users love the **highly interactive activities** that make learning engaging and applicable to real-world situations. (4 reviews) - Real-life Scenarios (4 reviews) - Users praise the **effective teaching** methods of Antoine and Shane, enhancing understanding and engagement throughout the course. (3 reviews) - Instructor Quality (3 reviews) - Methodology (3 reviews) **What users dislike:** - Users find the **time-consuming nature** of the program challenging, especially during busy seasons impacting engagement. (3 reviews) - Users find **long sessions** time-consuming, especially when combined with pre-work, leading to an overwhelming experience. (2 reviews) - Users feel disappointed by the **irrelevant content** and the trainer, which did not meet their expectations. (1 reviews) - Users feel a **lack of focus** due to scheduling sessions during peak work periods, impacting engagement and participation. (1 reviews) - Users find the **lengthy duration** of Winning by Design to be time-consuming, spanning nearly 12 hours in total. (1 reviews) - Low Engagement (1 reviews) - Time Zone Barriers (1 reviews) ## Winning by Design Reviews ### 1. Well taught, in-depth overview of customer success. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2022 **Describe the project or task Winning by Design helped with:** Customer success training that focused mainly on the post-sales realm but with some pre-sales aspect **What do you like best about Winning by Design?** The instructor was phenomenal. The instruction was clear and concise. The material prior to learning with the lessons the next day kept information fresh in our heads. **What do you dislike about Winning by Design?** Honestly, it was a great source. I can't think of anything that was wrong. It would have been cool to see more examples in the handout material for different scenarios, but that's about it. **What problems is Winning by Design solving and how is that benefiting you?** Creating, maintaining, and developing relationships with clients in the customer satisfaction realm. I used the learnings on a call the next week and it worked unbelievably well. ### 2. Fantastic frameworks to get started on Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Satish S. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **Describe the project or task Winning by Design helped with:** I found the format for structuring a kickoff call especially useful. I was able to immediately implement it for new customer onboarding calls and it proved to be a success. **What do you like best about Winning by Design?** The learning methodology, combined with the experience of the trainers made it a fun and practical form of learning. **What do you dislike about Winning by Design?** Nothing really. I found the overall experience quite enjoyable. **What problems is Winning by Design solving and how is that benefiting you?** 1. Reducing onboarding time by implementing the join-impact plan 2. Using the SPICeD framework to structure calls 3. Effective handoff from sales ### 3. It was great to review some concepts I was familiar and some I wasn't familiar with **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher P. | Business Development Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Winning by Design helped with:** The objection handling and storytelling portions of the course were particularly valuable **What do you like best about Winning by Design?** I liked the role playing aspect of the course **What do you dislike about Winning by Design?** I thought the courses were a bit long at times. It could be hard to stay engaged the whole time **Recommendations to others considering Winning by Design:** Make sure to do the pre work over time and to review the written documents once more before live sessions **What problems is Winning by Design solving and how is that benefiting you?** The organization topics were helpful ### 4. Very informative and interactive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **Describe the project or task Winning by Design helped with:** As a newbie in the sales industry, this training has helped me learn all the ins and outs. From objections, emails, and even time management, I am going to be implementing a lot of what I learned with Antione. **What do you like best about Winning by Design?** Objection handling and being empathetic to customers when on the phone. **What do you dislike about Winning by Design?** Not much that I disliked. Antoine was always eager to help us out if we had questions. **What problems is Winning by Design solving and how is that benefiting you?** Objections and time management/staying organized through the day to day. ### 5. Practical, applicable sales training **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **Describe the project or task Winning by Design helped with:** My company enrolled the SDR org in Winning By Design to help give us a framework for success. The goal was to give us tools and concepts that we could instantly apply to our outreach. **What do you like best about Winning by Design?** I liked that the course was interactive and focused on specific frameworks that can be applied no matter the industry or company. The upsides are that, with Winning by Design, you can visualize how certain calls or functions should be performed and use the frameworks to achieve the goals of both yourself and help the customer. **What do you dislike about Winning by Design?** There is nothing I disliked about Winning by Design **Recommendations to others considering Winning by Design:** If you're looking for sales training that provides an applicable framework for your team to follow in order to see success I'd recommend Winning by Design **What problems is Winning by Design solving and how is that benefiting you?** overcoming objections, handling scheduled and unscheduled calls, storytelling, focusing on Impact. These are all benefits of the course. ### 6. A breadth of knowledge for confidently tackling the customer success space! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Strategic Program Manager, Cloud Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **Describe the project or task Winning by Design helped with:** WbD Customer Success Certification Course focused on establishing highly customer-centric, systems-based practices and skills with an emphasis on: the SaaS sales method, impact orchestration, effective communication, storytelling, and time management. Alia Pirani and Selena Rice led these educational sessions, expanding my expertise through new knowledge and insights across customer success. Highly recommend these course! **What do you like best about Winning by Design?** The power and impact of group discussions in an interactive, virtual setting provided the opportunity to not only step outside of my comfort zone but to also learn from like-minded industry professionals. The instructors' positive, dynamic personalities kept the sessions highly engaging all while rich in content. **What do you dislike about Winning by Design?** I would appreciate additional supplemental videos throughout the course for long-term value add. **What problems is Winning by Design solving and how is that benefiting you?** Storytelling as a powerful way to influence customers instead of solely pitching features or benefit, as well as using new methods: SPIED, TALKER, ACE. ### 7. WBD Review and Feedback Upon Completion of Course **Rating:** 5.0/5.0 stars **Reviewed by:** Rudy L. | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2020 **Describe the project or task Winning by Design helped with:** the course modules helped me to better understand how to better handle scheduled and unscheduled calls with emphasis/focus on how I talk, setting the goals of the call, the questions I ask, story telling and how I can better communicaton using email and voice mail **What do you like best about Winning by Design?** The video segments were informative and the interactive engagement with the instructor and my colleagues **What do you dislike about Winning by Design?** I cant think of anything that I disliked **What problems is Winning by Design solving and how is that benefiting you?** Improved customer conversations, better win rates ### 8. Antoine & Victor are engaging and dynamic trainers! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachael P. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2022 **Describe the project or task Winning by Design helped with:** Full Cycle Sales Training. **What do you like best about Winning by Design?** The learning methodology - learning the content multiple ways so it sinks in. **What do you dislike about Winning by Design?** Break out rooms randomly assigned. This created some less than helpful scenarios. **What problems is Winning by Design solving and how is that benefiting you?** I wasn't the one solving a problem with WBD, but I have learned systematic ways to hold concise, meaningful, and targeted qual and disco calls. ### 9. Great training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **Describe the project or task Winning by Design helped with:** Sales management training - how to coach and develop team members, including role playing, 1:1s and providing feedback **What do you like best about Winning by Design?** Great mix of hiqh quality recorded training and written material plus well managed live training sessions. **What do you dislike about Winning by Design?** Nothing. The coursework required a time commitment, but it was necessary and time well spent. **What problems is Winning by Design solving and how is that benefiting you?** It provided frameworks for many of the key management activities, including better preparation for 1:1s and tactics for more repeatable coaching. ### 10. Great time with Melissa **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah C. | account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **Describe the project or task Winning by Design helped with:** Sales training **What do you like best about Winning by Design?** Engagement and enthusiasm of our coordinator **What do you dislike about Winning by Design?** length of sessions - i would prefer 2/week 1 hour/session **What problems is Winning by Design solving and how is that benefiting you?** Dedicated time to go through the theory behind the strategies ### 11. Great Sales Training **Rating:** 5.0/5.0 stars **Reviewed by:** Danny R. | Business Development, Enterprise Accounts, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2020 **Describe the project or task Winning by Design helped with:** I did the Prospecting certification which was extremely helpful and relevant to my job as an SDR in the tech industry. Real-time advice that you can use immediately, easy to navigate coursework and a dedicated teacher are some of the benefits you get when signing up for this class. They expanded on some topics that I already had down some training on as well as introduce foreign, but important, concepts that I use to this day. I would 100% recommend this to any sales professional or sales manager. **What do you like best about Winning by Design?** I liked the downloadable PDF info sheets detailing best practices, I still keep them on my desk. **What do you dislike about Winning by Design?** The training sessions were 2hrs long, but necessary to learn all of the concepts provided. **Recommendations to others considering Winning by Design:** none **What problems is Winning by Design solving and how is that benefiting you?** I'm more effectively communicating to my prospects and seeing higher results (and commission) because of it. ### 12. CSM Course Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **Describe the project or task Winning by Design helped with:** Building applicable skills for a SaaS Customer Success team through practice, course work, and collaboration. **What do you like best about Winning by Design?** Role Play and recall were excellent for remembering concepts. Loved being able to collaborate and take this course with my work team. **What do you dislike about Winning by Design?** I disliked taking this course while we were all very busy at work. I would recommend either taking some time off to complete this course or completing it as CSM training before starting. **What problems is Winning by Design solving and how is that benefiting you?** Effectively guiding the client to sign a proposal is one of them. Leading a discovery call is another. ### 13. Review Saas Sales Method Certification Course **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **Describe the project or task Winning by Design helped with:** WBD helped me with my new role as an AE at my company. Learning more specifically on how to approach demos, negotiating, ... **What do you like best about Winning by Design?** WBD offers you frameworks that allow you to follow a certain flow when giving e.g. demos or negotiating contracts etc. They offer a lot of helpful tips and tricks, without offering a fully-fledged script on how to approach those parts as an AE. Which is very beneficial because you can still add your personal touch to their frameworks. **What do you dislike about Winning by Design?** I already had the prospecting course in the past with WBD. Over the course of 4 sessions, the first 2 sessions were quite similar to this one. This isn't a bad thing because you repeat the information once again and it keeps you sharp. But the most value (personally for me as I already have had the prospecting course by WBD) in this Saas Sales Method course for account executives was in sessions 3 and 4. **What problems is Winning by Design solving and how is that benefiting you?** As a new AE, I now have a solid basis to tackle my first couple of deals in a SaaS environment. The frameworks definitely help me with setting expectations with customers and having full control over demos and deals. ### 14. Awesome and Relevant Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **Describe the project or task Winning by Design helped with:** It's helped me to refine my sales process. I've started implementing what I learned, becoming a better, more efficient seller. I ask better questions, I listen more, I set better agendas, and I feel more like a confident salesperson who's here to educate and help my clients. **What do you like best about Winning by Design?** The virtual sessions. They helped walk through what we learned and put our learnings into practice. **What do you dislike about Winning by Design?** I wish there were more sessions, honestly. I think we could have benefitted from one more session as a group and took more time for practice during the 2-hour slots we had each week. **Recommendations to others considering Winning by Design:** Sign up ASAP. **What problems is Winning by Design solving and how is that benefiting you?** I've asked better questions, I've set better agendas, and I've helped clients I've worked with feel heard. I've helped educate them more than just selling them or being pushy like I felt like I could be at times before. ### 15. Winning by Design - Account Executive Training - Review **Rating:** 5.0/5.0 stars **Reviewed by:** Eyal S. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **Describe the project or task Winning by Design helped with:** I participated in the Account Executive Training course which was led by Antoine Mandy. The course was very interesting and valuable and Antoine was absolutely superb! **What do you like best about Winning by Design?** I loved the simple frameworks, the DIY approach to build muscle memory and Antoine's approach and energy. **What do you dislike about Winning by Design?** Nothing comes to mind. The course and prework are great. Really. **What problems is Winning by Design solving and how is that benefiting you?** I was able to immediately implement some of the learnings. ### 16. 100% Valuable, Referenceable, and Retainable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **Describe the project or task Winning by Design helped with:** CS-related curriculum **What do you like best about Winning by Design?** Materials were presented in 3 methods, allowing any learning style to adapt and retain the information. Live session, recorded videos, and written materials - "Bluprints". The online learning center was also easy to navigate and find materials. And it was helpful to have such an engaging live experience with all-star Alia Pirani !! **What do you dislike about Winning by Design?** The only downside was I had to give up 4 lunch hours. **Recommendations to others considering Winning by Design:** It genuinely was the best professional development experience I have had. My recommendation would absolutely be to go for it. **What problems is Winning by Design solving and how is that benefiting you?** It was an expansion of abilities, seeing ways to perform both day-to-day and long-term tasks in a different light. I have already implemented various aspects in all client meetings! ### 17. Very Actionable Notions for Sales Coach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **Describe the project or task Winning by Design helped with:** I was enrolled in a 1month training course to become more of a sales coach, less of a sales manager. There were a lot of actionable concepts, ready-to-use frameworks to better work with sales reps and to empower them ! I really liked all the courses - Pity we didn't have so much time to practice, 70% of the learnings stick because of "doing" ;-) **What do you like best about Winning by Design?** Lots of actionable concepts, that I could immediately use with my team. I like the "RingRing exercices". This is something we should do more in my current company. I like the "how to frame good questions". I now totally changed the way I'm doing my 1-1, asking more questions and giving less "advice". Thanks ! **What do you dislike about Winning by Design?** 2h x 4 weeks, too short to practice - That would have been great to have more "live / practice session" with a coach guiding us until we mastered the notions. A lot of frameworks to master at the end of the course, which makes it quite challenging - not only to remember them all, but more to turn them all into reality! **What problems is Winning by Design solving and how is that benefiting you?** I'm trying to build a solid team of sales people and I don't want my team to be relying only on me - I need them to be more autonome and to be self-refletive. This course gave me great insights on how to succeed. ### 18. WBD reminded me of several best practices and taught me some tricks on how to sell more efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa B. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2022 **Describe the project or task Winning by Design helped with:** Trading vs. price negotiation and discounting **What do you like best about Winning by Design?** I really enjoyed the SPICED method and trading method. Antoine was an amazing instructor! **What do you dislike about Winning by Design?** not much, just the time commitment overall to the live sessions and trainings **Recommendations to others considering Winning by Design:** Ensure you do the training together with your team at the same time **What problems is Winning by Design solving and how is that benefiting you?** Teaching my team to be more customer centric and impact focused on each call ### 19. Crisp and motivating training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Winning by Design?** Crisp and motivating training, great fac **What do you dislike about Winning by Design?** great facilitator, great content and format **What problems is Winning by Design solving and how is that benefiting you?** Bringing communication with customers more in structure, increase efficiency. Strategize comms. ### 20. Excellent training with good breakout sessions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **Describe the project or task Winning by Design helped with:** Improve preparation for meeting with clients and uncovering their pain points associated with my company's solutions. **What do you like best about Winning by Design?** Antoine was an excellent trainer. Very engaging and enthusiastic. **What do you dislike about Winning by Design?** No issues that I can think of. I think it was an excellent program. **What problems is Winning by Design solving and how is that benefiting you?** Doing a better job of uncovering clients' pain points. ### 21. I found the training to be extremely helpful. Alia did a great job. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Winning by Design helped with:** Account transitions. We are experiencing this frequently at the moment. Using a SPICED handoff is great. **What do you like best about Winning by Design?** I enjoyed how interactive the sessions were. **What do you dislike about Winning by Design?** The amount of pre-work compared to what was used in the sessions. **Recommendations to others considering Winning by Design:** I would recommend attending the Winning By Design training course that is right for your position. **What problems is Winning by Design solving and how is that benefiting you?** I have solved the issue of how to handle account transitions. ### 22. WBD - Great Toolkit for Inbound & Outbound Prospecting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **Describe the project or task Winning by Design helped with:** WBD's prospecting course combined effective learning strategies with data-driven best practices to enable its students' success in prospecting. The flipped classroom, where you read and consume lectures at home and put learnings into practice together over Zoom, was highly effective. Students not only were able to learn by trial and error with excellent feedback from peers and from our instructor, Antoine, but these learnings were cemented by review, repetition, and real-life implementation. Thank you Antoine for a great course! I hope to return to WBD for more training later in my sales career! **What do you like best about Winning by Design?** Role plays with our class were great! Loved the in person, active learning. **What do you dislike about Winning by Design?** Some review in person felt redundant after watching lectures and reading the material at home. **Recommendations to others considering Winning by Design:** Try it out! **What problems is Winning by Design solving and how is that benefiting you?** The problem I was solving was launching my sales career, fueled by best practices. I have realized benefits to my confidence and skills/technique in scheduled and unscheduled calls as well in the administrative work that surrounds them. ### 23. The best online classes I've ever taken **Rating:** 5.0/5.0 stars **Reviewed by:** Jaroslav M. | Chief Customer Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **Describe the project or task Winning by Design helped with:** Helped me to go for Q4 implementation of the Winning by Design principles and philosophy not just to the Customer Success team in Revolgy but also to our Sales and Marketing team. **What do you like best about Winning by Design?** The level of engagement of the teacher and other classmates. **What do you dislike about Winning by Design?** The only thing was the fact the EMEA timeslots haven't been filled so I was switched to the USA timeslots so I had to focus on classes later in the evening after the full working day. But it's more about the lack of the CSMs from EMEA and their willingness to learn. **What problems is Winning by Design solving and how is that benefiting you?** I'm solving the overall bowtie dynamics in Revolgy. I have realized the WdB is providing the comprehensive framework for any CS department in any company to adopt. ### 24. Challenging and fun training! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **Describe the project or task Winning by Design helped with:** I have a clear view of what to expect when you are working as a CSM. Also very good to learn more about our clients, what they think and need and how we can work together instead of doing everything for our clients. **What do you like best about Winning by Design?** The interactive part. Instead of only listening to a trainer, you also need to think for yourself instead of just listening for hours. Also the preparation was nice. **What do you dislike about Winning by Design?** Nothing I disliked. Everything was well arranged, our trainer was able to answer all of our questions and helped us out. **What problems is Winning by Design solving and how is that benefiting you?** Having an equal relationship with clients, having a good eye on what a QBR should look like, have a good idea of how to start meetings and stay in contact with clients. ### 25. Solid framework to succeed in Sales as a SaaS business **Rating:** 4.5/5.0 stars **Reviewed by:** Martijn I. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **Describe the project or task Winning by Design helped with:** Helped us implement a unified approach for prospecting, sales, and renewals. **What do you like best about Winning by Design?** Solid approach that suits our business. Good training. **What do you dislike about Winning by Design?** Some parts of our business were overlooked. **What problems is Winning by Design solving and how is that benefiting you?** Inconsistent funnel management, prospecting and forecasting. Now we have a unified approach across all regions and our internal sales and marketing processes benefit from that. ### 26. Great insights! Great sessions with our team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2021 **Describe the project or task Winning by Design helped with:** Customer Success and Growth. We had a customized 7 training sessions with all our Account Growth Managers, and they were incredible! **What do you like best about Winning by Design?** The frameworks presented are helpful for our daily CS and expansion routines. **What do you dislike about Winning by Design?** Pre-work videos and classes are a bit repetitive. **What problems is Winning by Design solving and how is that benefiting you?** We were getting our team more aligned with best practices in approaching our customers. ### 27. Highly recommend this session with Antoine Mandy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2022 **Describe the project or task Winning by Design helped with:** how to handle calls, objections, meetings and how to manage your time and many more topics **What do you like best about Winning by Design?** The energy of the teacher: ARE YOU READY?? The way the course is interactive in a way you feel comfortable speaking. **What do you dislike about Winning by Design?** Really nothing, I liked the course a lot **What problems is Winning by Design solving and how is that benefiting you?** How to approach calling prospects, how to handle objections using different methods ### 28. A winning mindset for the infinite game of customer success! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyriakos K. | International Sales Support|Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **Describe the project or task Winning by Design helped with:** WbD Customer Success Manager is an innovative online course that provided me with a deep understanding of how to succeed in this leading role. In my career shift from customer service to customer success, I gained the set of skills and mindset needed to clearly articulate impact in B2B SaaS: deliver outstanding value through impact orchestration and implementation, set milestones for performance reviews, share best practices, and take partnerships to the next level using effective customer coaching. **What do you like best about Winning by Design?** - My instructor, Alia Pirani's caring attitude, positive vibes, and genuine interest kept me motivated to participate, encouraging a high level of commitment throughout the course. - Effective teaching method (session preparation with blueprints and videos, Zoom meeting, reflection challenges for practice and to deepen my understanding). - Storytelling as the most powerful way to influence people. - Strategic mindset on delivering recurring impact. - Thoughtful handouts and training breakout worksheets. **What do you dislike about Winning by Design?** - I would love to watch more videos during the course **What problems is Winning by Design solving and how is that benefiting you?** . ### 29. Great training sessions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Winning by Design helped with:** Prospection techniques How to target prospects depending on their size Impactful messaging **What do you like best about Winning by Design?** Very useful content, following the latest trends / useful tools and tips **What do you dislike about Winning by Design?** Nothing to dislike really except maybe some training material that I could not print, which would have been helpful **What problems is Winning by Design solving and how is that benefiting you?** Targeted personalized messaging has had a great impact on prospects replying ### 30. Effective as heck **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon F. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **Describe the project or task Winning by Design helped with:** Sales training and methodology change **What do you like best about Winning by Design?** The high impact training sessions were outstanding. Our trainer Chris DeNoia customized most aspects of his delivery for our teams, and it was an awesome experience **What do you dislike about Winning by Design?** Persona feedback given during the playbook build was not taken into account. Really difficult to prioritize during a sales cycle. There's a large time commitment, but it's worth it **What problems is Winning by Design solving and how is that benefiting you?** Sales cycle alignment top to bottom org wide. Discovery and communications process is completely reenvisioned. We're doing a lot of things better and more consistently org-wide ### 31. Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ulf R. | Major Account Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **Describe the project or task Winning by Design helped with:** I was attending the SAAS training of Winning by Design. First of all, I was impressed by the skills of the instructors. Secondly I was thrilled by the content of the training and how well we were educated. when attending this course - always take enough time to practice and to repeat - this is key to the success! **What do you like best about Winning by Design?** To practice within the group - I did not really like it, but it was most important! **What do you dislike about Winning by Design?** Frankly, there is nothing I would put on the list here. **What problems is Winning by Design solving and how is that benefiting you?** Have better-qualified leads in my sales pipeline. Asking the right questions. Getting to the point. Identify PAIN and IMPACT. Be prepared before doing a call/attending a meeting and investigate upfront as much as possible ### 32. WBD - 'Manager to Coach' Course Review **Rating:** 5.0/5.0 stars **Reviewed by:** Roxanne B. | Manager, Client Success, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2021 **Describe the project or task Winning by Design helped with:** I completed the Manager to Coach Certification Course (M1) with instructor Antoine Mandy. This course helped me to learn how to become a more effective coach and how I can aid the Client Success team in improving their sales skills/processes. Some of my key takeaways included how to create a coaching culture with my team and how to run effective 1:1's and team meetings, which I've already worked to implement with my team! **What do you like best about Winning by Design?** The Winning by Design Manager to Coach Certification Course (M1) presented simple yet effective ways to improve and provide value in 1:1's, team meetings, and how to lead effective coaching sessions with the team. This was done through course material, in class, and through breakout rooms, and by putting what we learned into practice with our teams. Aside from the course content, I enjoyed the energy that our instructor Antoine Mandy brought to each session. **What do you dislike about Winning by Design?** I can't think of anything I disliked about this course. As a new Manager, this course could not have come at a better time! I have learned so much and have been able to take these learnings and apply them to my day-to-day. I now feel better equipped to serve my team as a coach, provide valuable feedback, and lead effective coaching sessions and 1:1's. **Recommendations to others considering Winning by Design:** I have now completed two courses with Winning by Design and instructor Antoine Mandy: 1) SaaS Sales Method Training and 2) Manager to Coach Certification Course (M1), both of which I would recommend. The Winning by Design courses themselves provide a solid framework to improve on a skillset - whether it's helping your sales team to build on their sales acumen and establish a repeatable and effective process to helping your Management team provide effective coaching to their direct reports, the course material is digestible and easy to implement. Not to mention, the sessions with Antoine Mandy made the learning fun! Antoine's energy is contagious. I especially liked when he would open up our sessions with music, icebreakers, and fun games, and would start off by using the methodology he was teaching. Antoine got the team pumped up to learn the course content and would direct questions to those in the session to test their knowledge on the spot. - ARE YOU READY!? ARE YOU REAAADY?! **What problems is Winning by Design solving and how is that benefiting you?** One of the problems I have solved through this course was leading more effective 1:1's that provide value to the direct report. Before taking this course, our 1:1's were conducted on a weekly basis, where we covered more day-to-day and in the weeds topics. After taking this course, I have restructured the templates for our weekly syncs and have added in a monthly 1:1, in order to provide more value, coaching, and support to my direct reports. ### 33. Make an Impact with WbD **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **Describe the project or task Winning by Design helped with:** A course based on the main points to be a successful Customer Success **What do you like best about Winning by Design?** The simplicity of the course and the messages they have been shared **What do you dislike about Winning by Design?** Unfortunately, I had to follow the course online as I could not join the live one **What problems is Winning by Design solving and how is that benefiting you?** Communication ### 34. AE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **Describe the project or task Winning by Design helped with:** Winning By Design helped coach sales reps. including myself on best practices for calls, agenda-setting, and asking thoughtful questions. **What do you like best about Winning by Design?** The ability to improve my sales skills on real calls with prospects and drive more value for them. **What do you dislike about Winning by Design?** That the training was only 4 sessions, I felt it could have been scheduled for twice the amount of sessions. **What problems is Winning by Design solving and how is that benefiting you?** Winning by Design helped me realize how to have more impactful and meaningful conversations with clients. ### 35. Winning by Design review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **Describe the project or task Winning by Design helped with:** It was helpful for all my current opportunities. **What do you like best about Winning by Design?** The instructor Antoine Mandy was excellent **What do you dislike about Winning by Design?** Pre work and prep time was time consuming **What problems is Winning by Design solving and how is that benefiting you?** General sharpening of the sales saw is always needed ### 36. New perspective on Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **Describe the project or task Winning by Design helped with:** CSM Training **What do you like best about Winning by Design?** The sessions were very interactive, Trainer, Visuals **What do you dislike about Winning by Design?** Can be tweaked to different markets, Keep in mind how different markets operate **What problems is Winning by Design solving and how is that benefiting you?** Solving for lack of clear thought process during the phase of handling clients ### 37. Sales professionals -- This is the BEST investment **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia A. | Channel Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **Describe the project or task Winning by Design helped with:** Winning by Design is an incredibly forward-thinking company that shares all its sales knowledge with you. The Sales Mastership program helped me to streamline my sales cycle, all while building better rapport and trust with my prospects/clients. **What do you like best about Winning by Design?** The trainer, Antoine! He is incredibly authentic, engaging, and is invested in your success in the program. My favourite lesson of the Sales Mastership program is Negotiating. Learning how buyers have been trained in negotiation gives you an upper hand on trading instead of discounting! **What do you dislike about Winning by Design?** There isn't a single thing I could point out that I'd say I wasn't happy with when it came to this program. The class sizes can sometimes be quite large, but I think that it Company-specific (mine) instead of Winning by Design's choice. **Recommendations to others considering Winning by Design:** You will not regret this Sales Mastership Program! It is one of the best investments a Team can make for their Sales Professionals. It's a four-week course, and it's a short time commitment to spend on a team that will significantly benefit from these teachings. **What problems is Winning by Design solving and how is that benefiting you?** I've been able to immediately change my talk track by listening more to what my customers are saying/asking for, but also I've been able to dig deeper during discovery calls. And going back to negotiating, that class has already helped me be very clear about terms with prospects and, in turn, shorten my sales cycle. ### 38. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **Describe the project or task Winning by Design helped with:** Account Manager Training **What do you like best about Winning by Design?** Alia was extremely personable and really interactive. She made the sessions interesting and allowed for our team to bring in our own situations to work through. **What do you dislike about Winning by Design?** For me personally, I wasn't a huge fan of the breakout rooms. I like working those ideas out with a larger group and hearing all sorts of different ideas. **What problems is Winning by Design solving and how is that benefiting you?** Tough discussions and resolutions with clients. I feel more prepared and have new ideas on how to start the problem solving process. ### 39. enthusiastic trainer with lots of fun and relaxation, the training was given **Rating:** 3.5/5.0 stars **Reviewed by:** Paul Z. | Renewal manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2022 **Describe the project or task Winning by Design helped with:** fresh repetition for qualified sales questions **What do you like best about Winning by Design?** The overall course with all topics togheter **What do you dislike about Winning by Design?** nothing special perhaps the videos can be shorter **What problems is Winning by Design solving and how is that benefiting you?** at this moment how to make the exam ### 40. Excellent concept executed very well **Rating:** 4.0/5.0 stars **Reviewed by:** Luke B. | Senior Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2021 **Describe the project or task Winning by Design helped with:** Imparting easy-to-implement skills and habits to enable our leaders to become coaches as well as managers. **What do you like best about Winning by Design?** - Highly engaging leader in Antoine, who made every session fun, enjoyable and interactive - Practical take-aways that meant that every "skill" had a clear methodology and framework behind it - A great overall ethos: that managers should spend most of their time coaching **What do you dislike about Winning by Design?** Nothing significant to report; the training was strong. **What problems is Winning by Design solving and how is that benefiting you?** Helping us to win more revenue by managing and developing our people in more productive ways. ### 41. Great Experience for my team **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine A. | Sales Development Director (EMEA), Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **Describe the project or task Winning by Design helped with:** Sales (SDR) Training for my team **What do you like best about Winning by Design?** It was not just about listening but interactive across the team. WBD bought them in where everybody contributed. The team really enjoyed it **What do you dislike about Winning by Design?** I don't think there was anything we did not like **What problems is Winning by Design solving and how is that benefiting you?** I have a new group coming on that are graduates on 15th December, and this will help get them up to speed quickly but start to understand the sales cycle ### 42. A great way to understand how to take your team to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Eddymar C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2021 **Describe the project or task Winning by Design helped with:** The course was Manager to Coach, and it was simply extraordinary. **What do you like best about Winning by Design?** It was a course beautifully led by Maria Abad, with a lot of energy, lots of practical examples, and lots of self-reflection. I am sure that by applying the learned methodologies, we will help our team to achieve their personal and business goals. **What do you dislike about Winning by Design?** I received all the information I needed and in an appropriate way. So I have nothing to say. I am delighted with the course **What problems is Winning by Design solving and how is that benefiting you?** This course gave me great tools to manage the training and growth structure of our sales team ### 43. Winning by Design (WbD) - SAAS for M-Files with Antoine Mandy **Rating:** 5.0/5.0 stars **Reviewed by:** Charles G. | Vice-President, Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **Describe the project or task Winning by Design helped with:** M-Files **What do you like best about Winning by Design?** Up-to-date communications strategies and techniques for customer-centered conversations. I certainly plan to use a good number of the Winning by Design strategies and tactics with our customers and prospective clients. Our facilitator/sales trainer Antoine Mandy was excellent and efficiently managed the M-Files group learning. **What do you dislike about Winning by Design?** Applying anything new is a skill, a judgement call and circumstantial. Some of the techniques were great and ah-ha moments for me, whilst others could feel un-natural and not appreciated in certain client contexts. **What problems is Winning by Design solving and how is that benefiting you?** Building the case for our solution requires a combination of solid business advantages, presented compellingly, and for customers who are often-times overwhelmed with too many options. Winning by Design - SAAS process will help keep many of the variables in check and hopefully help my colleagues and me close more deals quicker. A smooth, clear and succinct sales message increases the likelyhood our solution will be considered. ### 44. Really good training for any sales related job **Rating:** 5.0/5.0 stars **Reviewed by:** Jean M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **Describe the project or task Winning by Design helped with:** We completed the Winning by design training in order to improve ourselves as sales people, and learn to provide value to customer and not features. At Recruitee, our trainer was Boris and through his energy and willingness to share it was really a pleasure to participate in those session, the framework provided by Winning by design is really efficient and makes you think a step further when you are working on projects. Would totally recommend ! **What do you like best about Winning by Design?** The Framework that is provided, it is applicable to every situation and makes you understand what you still need to figure out in order to move in the right direction **What do you dislike about Winning by Design?** This is not necessary liked to the framework itself but having to do exercises with people from other companies can make it a bit less relevant when you are doing roleplays, but no big deal as the situation is applicable for every type of product that you are selling. **Recommendations to others considering Winning by Design:** Don't hesitate ! **What problems is Winning by Design solving and how is that benefiting you?** The main purpose is to work in a structured way, and an organized way of thinking. ### 45. Sales Training for AE **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy B. | AE, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **Describe the project or task Winning by Design helped with:** Overview on Sales Methodology **What do you like best about Winning by Design?** Insightful and process-driven, the block of work to do off line and then together as a group was beneficial in learning **What do you dislike about Winning by Design?** Very well organized and instructor was very organized **What problems is Winning by Design solving and how is that benefiting you?** Diving into sales mothodolgy ### 46. Very Structured and Actionable Course **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2022 **Describe the project or task Winning by Design helped with:** Customer Success. **What do you like best about Winning by Design?** The actionable steps and techniques to manage client projects **What do you dislike about Winning by Design?** Could be difficult to fit into a busy schedule with pre and post work required **What problems is Winning by Design solving and how is that benefiting you?** Better conversations with clients about value and expectations. ### 47. Manager to Coach Certification Course (M1) **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | SDR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **Describe the project or task Winning by Design helped with:** WBD provided me with a practical framework for how to lead coaching cadences, host team meetings, and offer positive feedback to my direct reports. **What do you like best about Winning by Design?** I enjoyed the coaching content and methodolgy taught by Antoine. Every interaction, both during our Live sessions and recaps, was a learning opportunity. I felt confident in building on my knowledge base from someone who leads by example. **What do you dislike about Winning by Design?** I felt that the 4-week program was too short. In addition, I could have benefited from more personalized feedback and management tips beyond just the course material. **What problems is Winning by Design solving and how is that benefiting you?** The outcome that I got from WBD was learning how to transition from traditional corporate management to a modernized, high-performance coaching culture. ### 48. Customer Success **Rating:** 4.5/5.0 stars **Reviewed by:** Beau G. | Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **Describe the project or task Winning by Design helped with:** We had a class on being better customer success managers! **What do you like best about Winning by Design?** The class was engaging and fun. The fourth lesson was the most practical and beneficial. **What do you dislike about Winning by Design?** The class was not as applicable to our roles as implementation consultants, as we missed out on things that maybe aren't in the traditional scope of the roles. **Recommendations to others considering Winning by Design:** Great class! My team and I learned so much! **What problems is Winning by Design solving and how is that benefiting you?** We were speaking the same language and getting a better understanding of how we can engage customers. ### 49. Easy to implement, immediate impact. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2021 **Describe the project or task Winning by Design helped with:** WbD worked to onboard new hire CSMs here at ID.me. The content is outstanding and delineates the entire sales cycle making it super easy for the whole team to understand their role. Alia Pirani is a fantastic instructor. She made learning easy by making the sessions and lessons fun and engaging while also taking time to know her learners. I couldn't recommend WbD and Alia Pirani more, just outstanding! **What do you like best about Winning by Design?** #1 - Alia Pirani #2 - simplicity of content #3 - illustrations **What do you dislike about Winning by Design?** The accompanying textbooks are not well organized. The books desperately need a better indexing system and a vastly expanded glossary. **Recommendations to others considering Winning by Design:** WbD worked to onboard new hire CSMs here at ID.me. The content is outstanding and delineates the entire sales cycle making it super easy for the whole team to understand their role. Alia Pirani is a fantastic instructor. She made learning easy by making the sessions and lessons fun and engaging while also taking time to know her learners. I couldn't recommend WbD and Alia Pirani more, just outstanding! **What problems is Winning by Design solving and how is that benefiting you?** Breaking down our calls... SPICED, ACE, WWW, TALKER etc make understanding the process much easier. ### 50. CS Course **Rating:** 5.0/5.0 stars **Reviewed by:** Fady D. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2021 **Describe the project or task Winning by Design helped with:** The lessons, the insights, and the great coaching provided by Alia Pirani helped me and the Succes Coach/Sales Team to engage our customers in a more dynamic and productive way by following and using specific questions formats, so customers can share their pain and challenges as we offer solutions for their problems. **What do you like best about Winning by Design?** Listening to my and my peers' interactions (calls/videos) as they present real-life examples that we are able to relate to as we improve and put them into practice next time with our customers. **What do you dislike about Winning by Design?** The fact that we had sessions on Mondays, as it was the busiest day of the week :-) **What problems is Winning by Design solving and how is that benefiting you?** I have improved my listening skills and captured "keywords" or "phases" to identify challenges and address them. Also, being able to "connect the wagon" to continue future conversations with customers. ## Winning by Design Discussions - [What is Winning by Design used for?](https://www.g2.com/discussions/what-is-winning-by-design-used-for) - [Are there any other users out there that do not use this for an external customer facing role?](https://www.g2.com/discussions/52217-are-there-any-other-users-out-there-that-do-not-use-this-for-an-external-customer-facing-role) - 1 upvote - [View Winning by Design pricing details and edition comparison](https://www.g2.com/products/winning-by-design/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A35%3A26+-0500&secure%5Bsession_id%5D=986d87d4-9276-4a6e-8358-651e22947853&secure%5Btoken%5D=ad77c3cafe7ff9bbfb4aa163659042bfb30164af0ed15a9127c8b08fb7f77cc6&format=llm_user) ## Winning by Design Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Winning by Design Alternatives - [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) - 4.6/5.0 (938 reviews) - [JB Sales](https://www.g2.com/products/jb-sales/reviews) - 4.8/5.0 (413 reviews) - [Skaled](https://www.g2.com/products/skaled/reviews) - 4.7/5.0 (134 reviews)