We run a marketplace of fitness instructors including tennis, pickleball, yoga, and golf instructors. We manage a lot of daily communication between students and instructors, and needed a team of operational associates that could manage that communication and support load.

Over the last year we've built a team of 3 Wing associates that manage the bulk of that support and communications work effectively. They are based in LATAM so time zone overlap is good. All Wing Assistants have great bilingual skills, are great with customers, and have been quick to pick up new software tools we use internally. Review collected by and hosted on G2.com.

Be clear on what you want and what the role will entail. Wing will work hard to find you the right fit. Review collected by and hosted on G2.com.

When our nonprofit was too small to hire people I started with Wing. Wing even recruited in a specific person to fulfill the needs we had. I have kept my wing assitants for years even as the team has expanded and would not replace them. They are diligent, knowledgable, reliable and great to work with. Our wing assistants interface with hundreds of volunteers in a really positive way in our work community. This is no small challenge. I appreciate their work daily and would highly recommend the service. Review collected by and hosted on G2.com.

I've hired multiple people through Wing and have had a largely positive experience. I'd tried another remote assistant service before and the people they sent me would often not login or would be mentally checked out on meetings. The people we've hired through Wing have been hard working and kind. And I like that we can make small training videos for them right in their tech platform. We started with one virtual assistant from Wing and now we have three. They're very versatile. I couldn't imagine our team without Wing now. Review collected by and hosted on G2.com.

When you know the help you need for your business, give Wing a try. The more you know about your needs the more likely you are to give your account rep the right info and they will find the right VA . Review collected by and hosted on G2.com.

I own a small business. Really small and this service has been great. Wearing so many hats, I needed help. All the mundane and routine work that is needed to run a business each day will set you back from the actual goal. Review collected by and hosted on G2.com.

It is a great option for work that has low human interaction, saving time and money on North American staff. Be open to considering a new way of working. Review collected by and hosted on G2.com.

They are providing cost-effective office support, taking on the time-intensive tasks that inhibit our North American staff from focusing on key, local work that needs to be completed on site. We are able to focus our in-office staff on strategic projects, freeing up time and creating efficiencies Review collected by and hosted on G2.com.

Be very clear about what your expectations are and have your account manager align with you on it so they can provide you the best candidates that fit your needs. Review collected by and hosted on G2.com.

As someone who has multiple projects going on at the same time and running multiple businesses, it’s easy to get bogged down in the day-to-day. Wings offers a flexible and affordable service that lets you focus on the big picture and not sweat the small stuff! Review collected by and hosted on G2.com.

Certainly give it a try. It works great, it's mostly easy, and they find great people! Review collected by and hosted on G2.com.

Wing is helping us with our customer success department. Our assistants are answering phones, responding to email, helping customer book on our website. Review collected by and hosted on G2.com.

Wing has helped us efficiently manage a high volume of insurance operations tasks—things like data entry, form processing, and routine follow-ups—that would otherwise require significantly more internal bandwidth or higher-cost solutions. By offloading this work to Wing, we've been able to maintain quality and consistency while keeping operational costs down. Review collected by and hosted on G2.com.

Make sure your expectations are clear, and plan to follow up Review collected by and hosted on G2.com.

Support, support and more support. Our assistant helps us to tackle issues and be sure they are resolved and closed promptly Review collected by and hosted on G2.com.

If you need a good assistant fast, and want to skip the hassle of hiring, I'd highly recommend Wing! They did a great job of matching me to someone who was exactly what I needed. Review collected by and hosted on G2.com.

Wing helped find me a great assistant and get the help I needed to run my business Review collected by and hosted on G2.com.