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Windstream Enterprise Internet

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Windstream Enterprise Internet Reviews & Provider Details

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Windstream Enterprise Internet Overview

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What is Windstream Enterprise Internet?

Windstream Enterprise provides cloud-optimized network and communications solutions, including SD-WAN and UCaaS, to empower businesses to solve todays most complex technology challenges.

Windstream Enterprise Internet Details

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Windstream Enterprise Internet Community

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Provider Description

Windstream Enterprise provides cloud-optimized network and communications solutions, including SD-WAN and UCaaS, to empower businesses to solve todays most complex technology challenges.

Seller Details

Seller

Windstream Enterprise

Year Founded

2006

HQ Location

Little Rock, AR

Twitter

@Windstream
20,492 Twitter followers

LinkedIn® Page

www.linkedin.com
9,939 employees on LinkedIn®

Recent Windstream Enterprise Internet Reviews

5/12/2022

MM

Michael M.Enterprise (> 1000 emp.)

3.0 out of 5

"Average ISP"

Windstream provided WAN/MPLS connectivity, Voice PRIs and data centers.

Windstream Enterprise Internet Media

G2 reviews are authentic and verified.

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MM

Michael M.

Telecommunications Engineer

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

May 12, 2022(Original May 06, 2022)

"Average ISP"

Describe the project or task Windstream Enterprise Internet helped with:

Windstream provided WAN/MPLS connectivity, Voice PRIs and data centers. Review collected by and hosted on G2.com.

What do you like best about Windstream Enterprise Internet?

Customer service was good. It was easy to open tickets through their portal or via their 800 number. MPLS network was managed by windstream so lessened the responsibilty and workload on our side. Review collected by and hosted on G2.com.

What do you dislike about Windstream Enterprise Internet?

Experienced more and longer outages then we deemed to be acceptable. During times of large outages, trying to get a hold of someone for reasons why and updates was difficult.

The cost to bandwidth ratio was also to high. Review collected by and hosted on G2.com.

What problems is Windstream Enterprise Internet solving and how is that benefiting you?

Windstream offers voice options at an affordable rate. Using them as a PRI provider drastically reduced the cost versus conventional copper lines. This in conjunction with MPLS saved a lot of money. Review collected by and hosted on G2.com.

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Admin Approval Link

WR

Will R.

System Administrator

Building Materials

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Oct 04, 2019

"Terrible provider. Billing is a nightmare, zero support, EXPENSIVE."

Describe the project or task Windstream Enterprise Internet helped with:

We used Paetec for our hosted voice platform back in 2010, until they were bought by Windstream. Windstream promptly ruined the relationship - poor quality of service, increased our rates, and couldn't match their SLA. We eventually were given substantial back payments and switched to Earthlink. A few years later, Windstream bought Earthlink and the same thing happened - poor QOS, high turnover for represenatives, bill rate increases, and a billing disaster. Then they filed Chapter 11 and it all went to hell. We're now with Ring Central. Review collected by and hosted on G2.com.

What do you like best about Windstream Enterprise Internet?

Nothing. They were terrible to do business with. Review collected by and hosted on G2.com.

What do you dislike about Windstream Enterprise Internet?

We used Paetec for our hosted voice platform back in 2010, until they were bought by Windstream. Windstream promptly ruined the relationship - poor quality of service, increased our rates, and couldn't match their SLA. We eventually were given substantial back payments and switched to Earthlink. A few years later, Windstream bought Earthlink and the same thing happened - poor QOS, high turnover for represenatives, bill rate increases, and a billing disaster. Then they filed Chapter 11 and it all went to hell. We're now with Ring Central. Review collected by and hosted on G2.com.

Recommendations to others considering Windstream Enterprise Internet:

Dont do it. They are terrible. Review collected by and hosted on G2.com.

What problems is Windstream Enterprise Internet solving and how is that benefiting you?

we were tying to increase productivity by providing a unified communications platform across our 25+ locations but they couldn't get it done. Review collected by and hosted on G2.com.

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