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Willdesk Reviews & Product Details

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Pricing

Pricing provided by Willdesk.

Free

Free
20 conversation Per Month

Basic

Starting at $16.90
100 conversation

Willdesk Media

Willdesk Demo - Willdesk Customer Service for eCommerce
customer support platform
Willdesk Demo - Omnichannel support
omnichannel support including email, social media platforms
Willdesk Demo - Widget order tracking
widget order tracking
Willdesk Demo - Customer Support Collaboration
team collaboration&intelligent ticket routing
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Willdesk Reviews (14)

Reviews

Willdesk Reviews (14)

4.9
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of the product, highlighting its intuitive interface and quick assistance from the support team. Many appreciate the availability of a free plan, which allows new users to explore its features without financial commitment. A common limitation noted is the desire for more layout customization options.

Pros & Cons

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Todor K.
TK
Entrepreneur
Small-Business (50 or fewer emp.)
"Excellent service"
What do you like best about Willdesk?

The team is eager to help! And the team is proficient. Review collected by and hosted on G2.com.

What do you dislike about Willdesk?

So far none. This is the price that sometimes stops some clients. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"A good start"
What do you like best about Willdesk?

It give my website a better support and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Willdesk?

Just the pricing and prolly more best offer Review collected by and hosted on G2.com.

Collier L.
CL
Chairman & CEO
Small-Business (50 or fewer emp.)
"Excellent"
What do you like best about Willdesk?

On demand support that reach back immediately within less than a minute if issues arrive. Full Facebook, Instagram, Email, and WhatsApp integration. Easy to use. Easy to setup. Supports high volumes of requests. All of our customer care staff will use this every day. Review collected by and hosted on G2.com.

What do you dislike about Willdesk?

Missing shop app integration which is part of Shopify. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market (51-1000 emp.)
"Great Customer Service"
What do you like best about Willdesk?

Excellent UI design

Customer service Nona is helpful

Easy to integrate other mailboxes Review collected by and hosted on G2.com.

What do you dislike about Willdesk?

Some functions are not equipped yet and cannot deal with tickets in bulk

no fonts or other formats can be styled in signature or other areas Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Willdesk.

Free

Free
20 conversation Per Month

Basic

Starting at $16.90
100 conversation

Pro

Starting at $89.87
1000 conversation