(34)
4.9 out of 5
Visit Website
Sponsored
Whisbi 
EA
Verified User in Automotive
Mid-Market(51-1000 emp.)
What do you like best about Whisbi?
The technology is simple but impactful, allowing us to provide an exceptional experience for customers who want to learn more about our products. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
The usual technical challenges that come with any digital solution. Review collected by and hosted on G2.com.
17 out of 18 Total Reviews for Whisbi
4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
Overall Review Sentiment for Whisbi
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
CF
Christian F.
Senior Manager, Customer Service
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
Overall very good customer and call center agent feedback – interface is easy to use and very user friendly.
Implementation went superb with onsite training of new agents and in close collaboration with both team managers, project manager and our online specialists.
Conversion rates around 13% after implementation of simple chatbot/script, giving more sales related inquiries. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
Better customization of design and video chat picture size. I would prefer more basic administration options, like changing opening hours, creating/changing user profiles etc.
Outcome reporting and customer feedback could be more detailed and accessible on orders. These things should be standard out-of-the box. Review collected by and hosted on G2.com.
VH
Victor H.
CRM, Lead Management & Marketing
Mid-Market(51-1000 emp.)
What do you like best about Whisbi?
the possibility of being in direct contact with our clients and answering their doubts instantly, that gives us an invaluable asset for our company Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
There is not something specific that I dislike, although it has points to improve as all the new technology Review collected by and hosted on G2.com.
AA
Verified User in Automotive
Mid-Market(51-1000 emp.)
What do you like best about Whisbi?
Best I like the ability to interact with clients live on video. One2one sessions are very nice way to show client a product which is not near to him (eg. a car). Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
Support is something that should work faster and more effective. I would also prefer not to use mobile phone to connect. VOIP is way better option. Review collected by and hosted on G2.com.
AG
Alexis G.
Alexis
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
The technological solution it offers and the reliability it demonstrates, improving day by day, and that we can offer an integral and decisive service with a premium quality and always growing.
Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
There is nothing specific, apart from operating everything perfectly and the quality of service and experience is constantly improving Review collected by and hosted on G2.com.
UW
Verified User in Wholesale
Small-Business(50 or fewer emp.)
What do you like best about Whisbi?
Whisbi offers produces to customers on one platform, it allows you to show potential buyers all the products you have to offer at one convient place and compare each before making a purchase. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
Basic whisbi is affordable at 29 pounds, so alittle over 30 dollars but whisbi pro plus is 250 which isn't a suitable option for small companies. Review collected by and hosted on G2.com.
RS
Ramirez S.
KAM
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
The best thing about working with Whisbi is that they help you improve the experience with the client and help us solve the problem for the benefit of our business Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
What I like the least is not attributable to Whisbi, but any proposal that we want to analyze requires an extensive approval flow on our part. Review collected by and hosted on G2.com.
BH
Benicio H.
Product Owner funnels AXA
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
Integrate your funnel or web with Whisbi is easy, quick and parameterizable. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
The mobile experience is very good, but it could be better. Go on change it to the top! Review collected by and hosted on G2.com.
UA
Verified User in Automotive
Small-Business(50 or fewer emp.)
AT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
Video chat experience is expertly developed and the entire team is fantastic to work with. Powerful API to customize cosmetics. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
Their focus on a one size fits all, out of the box product versus ability to customize product functionality. Review collected by and hosted on G2.com.
JG
Juan G.
Enterprise(> 1000 emp.)
What do you like best about Whisbi?
It is a tool that works under any device and has always offered great stability. Review collected by and hosted on G2.com.
What do you dislike about Whisbi?
Nothing in particular. All the specific requirements we have needed have been developed by Whisbi. Review collected by and hosted on G2.com.
Whisbi Categories on G2
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
