--- title: WhenToWork by TCP Reviews meta\_title: 'WhenToWork by TCP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 98 reviews by the users' company size, role or industry to find out how WhenToWork by TCP works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 98 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### WhenToWork by TCP Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **off-site scheduling ease** of WhenToWork, improving organization and modernizing their scheduling process. [(2 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988904&qs=pros-and-cons#reviews) Users appreciate the **comprehensive features** of WhenToWork, noting its clarity and easy-to-use scheduling tools. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988901&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of WhenToWork, finding it clearly organizes schedules effectively. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988903&qs=pros-and-cons#reviews) Users appreciate the **mobile access** to schedules, providing a modern solution compared to paper schedules. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2432152&qs=pros-and-cons#reviews) Users find the **complexity of unnecessary features** challenging, especially for small business needs. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2084762&qs=pros-and-cons#reviews) Users find the **limited features** of WhenToWork inadequate for their needs, complicating the experience for small businesses. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2432150&qs=pros-and-cons#reviews) Users express frustration with **login problems** , needing separate accounts and PINs for multiple facilities on WhenToWork. [(1 mentions)](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988905&qs=pros-and-cons#reviews) ### Top Pros or Advantages of WhenToWork by TCP ##### 1. Scheduling Ease Users appreciate the **off-site scheduling ease** of WhenToWork, improving organization and modernizing their scheduling process. [ See 2 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988904&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Love this Scheduling site!" What do you like about WhenToWork by TCP? Off-site access to a schedule. We used to hang paper schedules up, this brought us into the future! KA kelly A. Mid-Market (51-1000 emp.) 5.0/5 "great Software!" What do you like about WhenToWork by TCP? We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this ##### 2. Comprehensive Features Users appreciate the **comprehensive features** of WhenToWork, noting its clarity and easy-to-use scheduling tools. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988901&qs=pros-and-cons#reviews) See Related User Reviews KA kelly A. Mid-Market (51-1000 emp.) 5.0/5 "great Software!" What do you like about WhenToWork by TCP? We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this ##### 3. Ease of Use Users appreciate the **ease of use** of WhenToWork, finding it clearly organizes schedules effectively. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988903&qs=pros-and-cons#reviews) See Related User Reviews KA kelly A. Mid-Market (51-1000 emp.) 5.0/5 "great Software!" What do you like about WhenToWork by TCP? We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this ##### 4. Mobile Access Users appreciate the **mobile access** to schedules, providing a modern solution compared to paper schedules. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2432152&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Love this Scheduling site!" What do you like about WhenToWork by TCP? Off-site access to a schedule. We used to hang paper schedules up, this brought us into the future! ### Top Cons or Disadvantages of WhenToWork by TCP ##### 1. Complexity Users find the **complexity of unnecessary features** challenging, especially for small business needs. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2084762&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Love this Scheduling site!" What do you dislike about WhenToWork by TCP? A lot of features that we don't need or are overly complicated for our small business. ##### 2. Limited Features Users find the **limited features** of WhenToWork inadequate for their needs, complicating the experience for small businesses. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=2432150&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Love this Scheduling site!" What do you dislike about WhenToWork by TCP? A lot of features that we don't need or are overly complicated for our small business. ##### 3. Login Problems Users express frustration with **login problems** , needing separate accounts and PINs for multiple facilities on WhenToWork. [ See 1 mentions ](https://www.g2.com/products/whentowork-by-tcp/reviews?filters%5Bsentiment_snippet%5D=1988905&qs=pros-and-cons#reviews) See Related User Reviews KA kelly A. Mid-Market (51-1000 emp.) 5.0/5 "great Software!" What do you dislike about WhenToWork by TCP? the only thing I dont like is that i have multiple facilities using this software and for each facility I have to sign in on a seperate account and pi ## Top-Rated Alternatives [ ![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work") When I Work 4.4/5(399) ](https://www.g2.com/products/when-i-work/reviews) [ ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase") Homebase 4.6/5(564) ](https://www.g2.com/products/homebase/reviews) [ ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ View All Alternatives ](https://www.g2.com/products/whentowork-by-tcp/competitors/alternatives) ![Evelyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evelyn S.") ES Evelyn S. HR Recreational Facilities and Services Mid-Market (51-1000 emp.) 4/7/2026 "Efficient Shifts with Easy Setup" 5/5 What do you like best about WhenToWork by TCP? I like that WhenToWork by TCP makes it very easy to post jobs and add employees. It's convenient for me to quickly add or remove a job, taking me only about one minute, which is great for filling same-day positions. I also appreciate the simplicity of sending mass emails to all my employees. The initial setup was very easy too. Overall, I'm highly likely to recommend WhenToWork by TCP to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? I do not like the trade board feature, it is a bit confusing. Sometimes trades don't make sense, when people ask to pick shifts. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? I use WhenToWork by TCP to fill short-term or gig-style shifts quickly. It simplifies posting jobs and adding employees, making it easy to send mass emails. I can add or remove a job in a minute, helping fill positions that open up same-day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 3/13/2026 "Easy Shift Scheduling with Weekly Copy and Built-In Availability" 4.5/5 What do you like best about WhenToWork by TCP? This platform is incredibly easy to create shifts, copy the same schedule week to week, and keep organized by adding shift notes in as well. It's also great to have the workers set their availability and managers can use that to dictate shift assignments. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? Honestly, it's a great platform for scheduling. It is not the most attractive platform but it's efficient. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? Scheduling part-time staff can be tough when availability conflicts, but this makes it easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Mid-Market (51-1000 emp.) 4/5/2026 "Clear Visibility Into Who’s Working Now and Next Shift" 5/5 What do you like best about WhenToWork by TCP? It is great to see who is working at any given time and who is working the next shift. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? In order for employees to be able to add their own shifts, they must be added as managers on WhenToWork. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? Critical for employees to be able to see who is the "on duty manager" at any given time for help with patrons. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Administrative Director Small-Business (50 or fewer emp.) 5/28/2025 "Love this Scheduling site!" 5/5 What do you like best about WhenToWork by TCP? Off-site access to a schedule. We used to hang paper schedules up, this brought us into the future! Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? A lot of features that we don't need or are overly complicated for our small business. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? It is nice that employees can get notified of their schedule and have 24/7 access to it. Also keeps them updated with changes and our employees LOVE the ability to request a day off in the program. They also really appreciate having an app for their schedule. Review collected by and hosted on G2.com. Show More 1/9/2026 Validated ReviewerIncentivizedSource: G2 invite KA kelly A. Executive Assistant Mid-Market (51-1000 emp.) 1/15/2025 "great Software!" 5/5 What do you like best about WhenToWork by TCP? We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this program and many different view options. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? the only thing I dont like is that i have multiple facilities using this software and for each facility I have to sign in on a seperate account and pin number. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? Organizes our shifts instead of manually creating spreadsheets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB Allison B. Marketing Manager Small-Business (50 or fewer emp.) 11/30/2021 "Amazing software for staff scheduling" 5/5 What do you like best about WhenToWork by TCP? Ease of use, simple for all to utilize of all ages. Videos of "how-to" if you have any questions at all. The platform is such a simple process to navigate. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? No available live representative when you are facing a current issue, more directed through help videos. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? We utilize this software for our hospital scheduling system for our employee's time off. We no longer have paper upon paper to track such requests, game changer!! Review collected by and hosted on G2.com. Show More 11/28/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alisha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha P.") AP Alisha P. Circulation Supervisor Small-Business (50 or fewer emp.) 8/10/2021 "WhenToWork is a life-saver" 5/5 What do you like best about WhenToWork by TCP? I love that I can customize when to work so much. I can change the schedule, which workers it shows, who gets what permissions, and what types of jobs people can do! I also love their report feature. I was able to estimate my department's budget for student worker funds to the dollar. It's useful for so much and very underrated, in my opinion. Students can also request vacation time through the program and personalize their availability; however, if I need to have control over their availability myself, I can take away that permission. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? I get very frustrated with the "future repeating weekly" and "date specific" options for availability. I don't see those specific types of availability until the actual day they happen, so if I'm scheduling ahead, it makes for a huge mess. I have had to tell my students specifically not to use those options. They just cause headaches. I personally also wish I could turn off the "dislike" option for availability. I would prefer only to know when they can work and when they can't. I treat dislikes as a time they cannot work since I've had so much trouble with it in the past. Review collected by and hosted on G2.com. Recommendations to others considering WhenToWork by TCP: When you start using when to work, I strongly suggest creating a dummy employee account to test and see things from their point of view. Try using the "future repeating weekly" and "date specific" options in availability and see how it affects your scheduling. Make full use of the employee profiles and reports you can create. You can also connect when to work to your google calendar or download the app to get push notifications when a schedule change or a shift goes up on the trade board. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? I have used when to work to create desk schedules that eliminate gaps in coverage. I have also used it to keep contact and emergency contact info on workers. It includes the date they started working with us, which is very helpful. I've also used it to gauge how many hours we will need to cover and pay for in a fiscal year. Being able to schedule ahead and make reports based on hours and pay has helped with budgeting in our department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KK Kevin K. Director Mid-Market (51-1000 emp.) 9/21/2020 "Easiest scheduling software for management and front line staff" 5/5 What do you like best about WhenToWork by TCP? Easy of use. Phone app. supper smooth and stable. Urgent text and email messaging. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? I wish there was an option to track punch in and out time. That is the only down side Review collected by and hosted on G2.com. Recommendations to others considering WhenToWork by TCP: It will be the easiest scheduling platform Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? We switched from another solution where we were running at 11% overtime rate and dropped to to zero in less than a month. Staff stated the ease to find open shifts was simpler. Review collected by and hosted on G2.com. Show More 12/30/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 11/23/2021 "Used When to Work to solve scheduling problems - great tool!" 4/5 What do you like best about WhenToWork by TCP? When To Work has landed many solutions for scheduling employees, switching shifts between employees, and notifying individuals when scheduled. I am able to easily access this tool from my phone, which makes it extremely quick and efficient to utilize. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? When To Work takes the in-person communication out of the workday as it schedules online. Online scheduling is good and bad when it comes to employee settings. Managers and employees need interaction in person (not just virtually). The online scheduling tool takes much of the human interaction out. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? WhenToWork saves lots of time as a manager, makes it easier to schedule, and employees can trade/switch shifts as needed without as much work from the manager. This tool is also cost effective. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matheson M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matheson M.") MM Matheson M. Lifeguard Mid-Market (51-1000 emp.) 4/23/2021 "Amazing Scheduling App for Businesses of all sizes!" 5/5 What do you like best about WhenToWork by TCP? The most helpful part of When to Work is the ability to see all of my assigned shifts and important messages from my boss in one place. I am always able to tell exactly when I need to work and what my boss wants me to know in just a few taps. This truly is one of the best apps for workers in any company, large or small. When my boss sends a message, I am able to quickly find it after I am alerted via email or phone notification. Review collected by and hosted on G2.com. What do you dislike about WhenToWork by TCP? My least favorite part of When to Work is the amount of menu screens it has. It tends to "hide" things under 3 or 4 menus that are not always the easiest to navigate. To find open shifts to pick up, for example, I have to go through 4 different screens until I am able to pull up the date that I want. This can become very annoying after a while as I need to check my shifts rather often. Review collected by and hosted on G2.com. Recommendations to others considering WhenToWork by TCP: If you are looking at WhenToWork, my advice to you is to consider how much you value efficient organization within your company. If you value it very highly (as most companies do), this service is definitely for you. Review collected by and hosted on G2.com. What problems is WhenToWork by TCP solving and how is that benefiting you? Previously, I did not always keep the most accurate calendar for my work shifts. However, with When to Work, I am always able to tell exactly when I am schduled to work, and my boss can instantly update my shifts with a few clicks. I am even alerted by email whenever my boss makes a change to my schedule, so that I can ensure I am scheduled for the correct dates and times. The benefits that I have realized include easy scheduling and organization. Review collected by and hosted on G2.com. 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