WhenToWork Pros and Cons

We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this program and many different view options. Review collected by and hosted on G2.com.

the only thing I dont like is that i have multiple facilities using this software and for each facility I have to sign in on a seperate account and pin number. Review collected by and hosted on G2.com.

Ease of use, simple for all to utilize of all ages. Videos of "how-to" if you have any questions at all. The platform is such a simple process to navigate. Review collected by and hosted on G2.com.

No available live representative when you are facing a current issue, more directed through help videos. Review collected by and hosted on G2.com.

I love that I can customize when to work so much. I can change the schedule, which workers it shows, who gets what permissions, and what types of jobs people can do! I also love their report feature. I was able to estimate my department's budget for student worker funds to the dollar. It's useful for so much and very underrated, in my opinion. Students can also request vacation time through the program and personalize their availability; however, if I need to have control over their availability myself, I can take away that permission. Review collected by and hosted on G2.com.

I get very frustrated with the "future repeating weekly" and "date specific" options for availability. I don't see those specific types of availability until the actual day they happen, so if I'm scheduling ahead, it makes for a huge mess. I have had to tell my students specifically not to use those options. They just cause headaches. I personally also wish I could turn off the "dislike" option for availability. I would prefer only to know when they can work and when they can't. I treat dislikes as a time they cannot work since I've had so much trouble with it in the past. Review collected by and hosted on G2.com.

Easy of use. Phone app. supper smooth and stable. Urgent text and email messaging. Review collected by and hosted on G2.com.

I wish there was an option to track punch in and out time. That is the only down side Review collected by and hosted on G2.com.

When To Work has landed many solutions for scheduling employees, switching shifts between employees, and notifying individuals when scheduled. I am able to easily access this tool from my phone, which makes it extremely quick and efficient to utilize. Review collected by and hosted on G2.com.

When To Work takes the in-person communication out of the workday as it schedules online. Online scheduling is good and bad when it comes to employee settings. Managers and employees need interaction in person (not just virtually). The online scheduling tool takes much of the human interaction out. Review collected by and hosted on G2.com.

The most helpful part of When to Work is the ability to see all of my assigned shifts and important messages from my boss in one place. I am always able to tell exactly when I need to work and what my boss wants me to know in just a few taps. This truly is one of the best apps for workers in any company, large or small. When my boss sends a message, I am able to quickly find it after I am alerted via email or phone notification. Review collected by and hosted on G2.com.

My least favorite part of When to Work is the amount of menu screens it has. It tends to "hide" things under 3 or 4 menus that are not always the easiest to navigate. To find open shifts to pick up, for example, I have to go through 4 different screens until I am able to pull up the date that I want. This can become very annoying after a while as I need to check my shifts rather often. Review collected by and hosted on G2.com.

When To Work is easy to set up by end-users and requires no IT implementation for easy use cases. That being the case, the deployment window can be concise and is easy to expand into multiple departments Review collected by and hosted on G2.com.

From our standpoint, it doesn't feel like an enterprise system. The security settings and integration support appear to be a bit lacking. That isn't a show stopper for our use cases however. Review collected by and hosted on G2.com.

I like that you have so many options for vowing your and your co-workers' schedules. You can see it visually by week or month, and you can choose just your shifts or everyone's shifts. Navigation between these options is easy. Review collected by and hosted on G2.com.

It is somewhat annoying to trade shifts because even if you and a co-worker have agreed on an arrangement, you can only submit a request for supervisor approval and not just orchestrate the exchange. Review collected by and hosted on G2.com.

This is great for multiple employees with changing schedules. The software makes it easy to switch shifts and change shifts if need-be. Very basic and easy to use. You wouldn’t need to be a computer genius to learn this software. Review collected by and hosted on G2.com.

The display wasn’t my favorite. Sometimes it can be easy to read the wrong schedule. Review collected by and hosted on G2.com.

It is so easy for employees to set preferences, request time off, and trade shifts. The bulletin board and direct message features are a great way for the staff to communicate on a work website, instead of needing to exchange phone numbers. The app is also very convenient and extremely user friendly. Review collected by and hosted on G2.com.

I have not encountered any uses with this software, and I have used it for 5 years. Review collected by and hosted on G2.com.