It's easy to edit, easy to view, and superbly helpful. I use it every day and it hasn't failed me once. Review collected by and hosted on G2.com.
Alice is sometimes incorrect; but that comes with the territory when using a new AI. Review collected by and hosted on G2.com.
The user interface is super clean and easy to understand. It allows you to drag and drop your thoughts in the proper sequence to SEE your SOPs - not a list of processes. Review collected by and hosted on G2.com.
Whale is starting to use AI but could be providing much more AI leveraged tools to make documentation easier. AI should be embedded and not something you have to pay extra for while using the software. Review collected by and hosted on G2.com.
“SEE your SOPs — not a list of processes”? That line deserves a standing ovation 👏
We’re all about turning chaos into clarity, and it’s amazing to hear Whale’s clean interface is helping you literally map out the magic.
Thanks for trusting Whale to power your best practices and help your team work smarter, not harder. We’re thrilled to be your documentation sidekick 🐋
Stino
I love that all of the information I need is in one place! It is easy to navigate and find different folders. I also love that I can assign readings to my employees so I know they have gone over the information! Review collected by and hosted on G2.com.
I really don't dislike anything about Whale. I find it really easy to use! Review collected by and hosted on G2.com.
We’re glowing just reading this ✨💉
Thank you SO much! Hearing that Whale is your go-to for assigning readings, organizing info, and keeping everything at your team’s fingertips? Absolute music to our ears 🎶
We love that it’s making training seamless and keeping your team in the know — no printouts, no guessing, just digital clarity on demand 🙌
And the fact that you “don’t dislike anything”?! BRB, framing that 😭💖
Thanks for trusting Whale to power your spa’s workflows. We’re honored to be part of your beautiful, organized world 🐋
Stino
We’ve had an amazing experience using Whale as an online platform for our fast growing company. The interface is clean, intuitive and incredibly easy to update - making it simple for us to keep policies, procedures and team information clear and accessible to everyone!
Their customer support and training (shoutout Stijn!) has been top notch! Quick, thorough responses to any questions we may have.
Overall this has been a huge win for our teams organization, onboarding, and internal communication. I can’t recommend Whale enough! Review collected by and hosted on G2.com.
As of now I haven’t experienced anything negative regarding Whale. Review collected by and hosted on G2.com.
Okay WOW — this one hit us right in the feels 😭🔥
“Game changer”? “Huge win”? “Can’t recommend enough”?? You’re spoiling us and we’re not even mad about it 💅
So pumped to hear Whale’s keeping your policies, procedures, and people aligned as you grow (fast!). That’s exactly what we’re here for — clean layout, easy updates, and zero chaos.
And can we just say… THANK YOU for the shoutout. You’ve officially made my day (and probably my week) 🫶
So proud to be part of your internal comms & onboarding glow-up — and we’re just getting started, baby. Let’s scale this thing 🚀🐋
Stino
Streamlined SOP’s and documentation; faster on boarding; easy knowledge sharing; accountability, invisibility; built for busy teams; and, scales with growth. Review collected by and hosted on G2.com.
One downside is that whales video recording doesn’t support voice narration Review collected by and hosted on G2.com.
Thank you for laying it all out so perfectly — streamlined SOPs, faster onboarding, independent teams, and way fewer “how do I…?” interruptions. YES PLEASE. You nailed exactly what Whale was built to solve, and we love that it’s giving you back your time (and sanity 😅).
Also, you’re so right about the video voice narration — but good news: that’s on its way! Our editor does support voice recording already, and full voice-over in the CoCreator Extension is dropping soon. So get ready to narrate like the boss you are 🎤🐋
Thanks for trusting Whale to grow with you. We're hyped to keep building what your busy, scaling team needs 💪
Stino
Having all our processes in one place with the ease of creating the information and sending it out to staff. Review collected by and hosted on G2.com.
The fact that we did not have it sooner. Review collected by and hosted on G2.com.
Sharon, you just get it 🙌
"Awesome product and great customer service"? Stop it, we're blushing! 🥹
And the fact that your only dislike is that you didn’t have Whale sooner? Honestly… SAME.
It’s music to our ears hearing how Whale is helping you centralize chaos, streamline processes, and actually get the right info to the right people—without playing hide-and-seek across folders and emails. 🎯
You’re exactly the kind of powerhouse team we built Whale for. Thank you for the love, the energy, and the reminder of why we do what we do.
Here’s to pushing more updates, more wins, and fewer “Where’s that doc again?” moments 💪
Stino
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and feel. We use the product daily. The support team is amazing, and onboarding the solutions was very easy. The integration with all of our other productivity solutions is a breeze. Review collected by and hosted on G2.com.
The AI solution does not seem to be fully baked. User access controls are limited to the highest tiers. Making it challenging to restrict user access in a smaller company environment. Review collected by and hosted on G2.com.
“We run on EOS and Whale” — say less, we are OBSESSED 😤🙌
You’re speaking our love language: clean structure, standardized voice, and daily use that actually feels good. That’s what we’re here for — making it ridiculously easy to document, scale, and stay aligned (without drowning in SharePoint sadness 😅).
Huge love for the support team shoutout too — they’re gonna cry happy tears reading this 🐋❤️
So pumped to be part of your EOS engine. Thanks for running Whale like the pros you clearly are 💪
Stino
Convenient, easy to use and navigate. Tasks set out well. Always know what’s expected of you and what is pending and needs action. Review collected by and hosted on G2.com.
Nothing as of yet.
All seems pretty straightforward Review collected by and hosted on G2.com.
Ti-Ana, you nailed it 💥
Easy, convenient, clear expectations? That’s the Whale dream right there 🙌
We’re so happy to hear the platform is helping you stay on top of tasks, set the right expectations, and roll out training like a total pro.
And the fact you said “nothing to dislike”? You're making us feel like the teacher’s pet and we’re not mad about it 😇
Thank you for the love and for being part of the Whale pod 🐋 We’re cheering you on as you train, grow, and keep crushing it.
Stino
Formatting tools make consistency great! AI generation of drafts and consolidation of content is next level. Review collected by and hosted on G2.com.
Some aspects of the interface are less intuitive, but majority of the layout and vernacular become second nature when building and training on playbooks. Review collected by and hosted on G2.com.
Now that’s the kind of feedback we live for 💥
Formatting ✨ consistency ✨ and AI magic all getting shoutouts? You’ve got us grinning ear to ear. So glad Whale’s making it easy to create, consolidate, and actually train without the chaos.
Totally fair call-out on some parts of the interface — we hear you loud and clear. The good news? We’re always polishing and simplifying so those “less intuitive” moments become “can’t-live-without” ones.
Thanks for being part of the Whale pod and for trusting us to make procedure rollouts actually painless. We’re cheering you on every step of the way 🐋
Stino
It's very easy to use for my team, it has many great tools and use cases in one single product, customer service is solid, it's AI assistant functionality to retrieve your own data works well, the search feature is strong, it doesn't take long too load, my team loves it and it was easy to implement Review collected by and hosted on G2.com.
Lack of customization on formatting, super occasional minor bugs Review collected by and hosted on G2.com.
Now that’s a review that hits all the right notes 🎯🙌
Thank you for the love! Hearing that Whale is helping your team scale, make faster decisions, and stay empowered? That’s literally why we built this thing 💥
We’re thrilled that the AI, search, speed, and rollout all hit the mark — and yes, we hear you on the formatting and those sneaky little bugs. Always working to tighten things up and make it even smoother. Your feedback helps us level up. 💪
Grateful to have you in the Whale pod — and we’re so glad the all-in-one magic is making life easier for your crew. You’re exactly the kind of team we love building for 🐋
Stino