We see Whale as our digital assistant. When the subject matter expert is not around, Whale is there to replace the SME and answer questions of employees.

As a company it is so easy to build up and maintain. As an employee it's just lovely to have your digital assistent around and to consult the knowledge. Review collected by and hosted on G2.com.

One of the only things I wanted Whale to improve on was to make a list view of the kanban view. But guess which feature Whale's launching next week? The list view. ;-) Review collected by and hosted on G2.com.

I believe that Whale is a streamlined and easy to use service that was well integrated with our company. Review collected by and hosted on G2.com.

Since our usage is fairly new, I do not have any complaints. Review collected by and hosted on G2.com.

Whale has an incredible web extension tool that allows for quick access to company informaiton with the ability to bookmark favorites and search without ever leaving the webpage I am on. It is incredibly helpful. Review collected by and hosted on G2.com.

We have had small editing issues with font and such. We also need more permission levels. Right now only an admin can do certain things such as create quizzes however we don't want the people who can create quizzes to have acces to everything. Review collected by and hosted on G2.com.

Besides creating SOPs I have created tools for my team to followand the AI option have read my mind. Review collected by and hosted on G2.com.

NONE! It is an awesone product that I love to use Review collected by and hosted on G2.com.

I enjoy the lightbulb so I can bookmark things I use on the daily and are just a quick click away. I also enjoy how quick and easy the website is, so user friendly! Review collected by and hosted on G2.com.

The biggest dislike of Whale is not being able to copy and past and make everything the same font type and size. It is a hassle to have to copy current SOP's into a word document and add the update we need to and make everything the same font and size and copy it back into Whale. Just makes extra unnecessary steps. Review collected by and hosted on G2.com.

The software is user friendly, their onbording videos are amazing... everything about this product and it's team is top notch. Review collected by and hosted on G2.com.

My only feedback would be to make the quizes more detailed... but I still like their current format as it is useful as is! Review collected by and hosted on G2.com.

It helps us a lot with streamlining out onboarding process. Whale just automates the assignment of different onboarding documents. We just add a new hire to a group and the system does the rest for us. Review collected by and hosted on G2.com.

The editor is great as it has native screenrecording but it sometimes does not copy the style exactly like you had it set up in Microsoft Word. Luckily it can be easily amended after. Review collected by and hosted on G2.com.

Whale allows for a neat and organized place to document all processes and procedures. The ability to add in embedded video and images all from the builder helps streamline the documentation process. The platform can be setup to tell you when it is time to review all of your documentation at an interval you determine. No more forgetting about having to review your SOPs. The assignment function in Whale is great. When something is updated or new, you can assign that SOP to the team for review and the system tells you who has and hasn't completed the training. Overall it is a game changer for our company. All SOPs in one place, everything documented and the automations will make onboarding a new hire so much more efficient. Review collected by and hosted on G2.com.

So far have I have no found anything I dislike about the platform. It is easy to use, intuitive and extremely user friendly. Review collected by and hosted on G2.com.

Organized, Customizable, and simplifies our core process library. It allows the firm to quickly and easiely update process libraries as systems and processes change and ensure that everyone is using the most up to date process. Review collected by and hosted on G2.com.

It can be overwhelming without the help of an integrator. It's easy not to leverage the majority of it's capabilities or take longer to integrate into your firm without the support. Review collected by and hosted on G2.com.

The fact that my company can keep all of our important documents in one space and find things very easily. The plug-in feature is also really great! Review collected by and hosted on G2.com.

I might find some as time goes on, but so far there is nothing that stands out as a downside in the amount of time I have been using Whale. Review collected by and hosted on G2.com.