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Whale Reviews & Product Details - Page 9

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,790 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
Play Whale Video
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Play Whale Video

Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FR
Technical support Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Whale?

Quick and easy overview of all the sections into the different sections of Whale, there is a good overview of all the sections within Whale and you can use the tag words easy and the search engine is working great too and it is easy and quick to add new notes and links into the whale sections Review collected by and hosted on G2.com.

What do you dislike about Whale?

It would be nice to make more sub categories under another "sub categories" Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Quick overview of the costumers issues and their solutions that we have written down into whale Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Frank, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳

JE
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

We struggled the most with keeping our SOPs up to date and relevant, with Whale and their chrome extension we found it so much easier to keep in context with each procedure as the team member was completing the task (then if they changes or suggestions for updating) they are just a click away.

Their onboarding workflow is really simple to use as well, once we set it up, we just invite the new user to the group and a date to work in and boom, employee onboarding solved. There is also one other cool feature where we have team members looking for internal documents, Whale has a smart reporting feature to show what is missing so our team can create that next document (I haven't seen this elsewhere). Review collected by and hosted on G2.com.

What do you dislike about Whale?

There are some features within the text editor that can be updated including how the font characters can be selected. But this is nothing to write home about. I would like to see more options around EOS as this is growing in popularity. Review collected by and hosted on G2.com.

Recommendations to others considering Whale:

Give it a try! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Employee onboarding and SOP management. Our team members are mostly remote and require specific task based procedures that can constantly change. Giving them the accountability to send through updates while they are still working is key to the power of Whale. Love it! Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Thank you John! We so appreciate the review and feedback!

Devon L.
DL
Senior IT Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale is really great for us! It is super easy to make information available to many users which is crucial when you have a fully remote company with users in many different timezones! Review collected by and hosted on G2.com.

What do you dislike about Whale?

There isnt much to dislike about Whale, truly! If I was to nitpick, they could work on getting some more integrations available with the platform (like to be able to insert items from Jira, Asana, etc). Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

The biggest thing that Whale solves for us is having a "one-stop shop" for company wide information. We have a lot that changes frequently and instead of having people miss out on information, we upload it to Whale knowing they can go find it easily! Review collected by and hosted on G2.com.

Carlos G.
CG
Sysops and IT solutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Whale?

It is an easy way to have all processes, procedures, and know-how in general in a centralized app. The look and feel are amazing and always you are able to find anything quickly and easily. The support team is amazing too. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have two recommendations: 1- Price. Whale is a tool that every team member should have access to. It could be expensive for teams with a little budgets. 2- I would like a tool to make flow diagrams. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is an easy way to keep our company culture alive and all processes and procedures up to date. It helps us to save time in the onboarding and training process whenever an employee joins our company. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Carlos, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳f

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The user interface is very friendly and helps you break up the material into easier-to-learn chunks. It's an awesome way to structure training material and my team has had a good time using it so far. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Only thing I've seen that might be considered a downside is that there is no sorting option. This isn't a big deal but it means I have to manually put playbooks in alphabetical order if that's what I"m looking to do. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We used to have our documentation spread out over multiple systems. This gives us an easy way to consolidate everything to one place and gives us the ability to confirm if users have completed their assigned training. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Whale is so easy to set up! It takes some time to figure out the structure you want but once you have that figured out, the real fun begins! The Whale team guides you every step of the way. Especially our Customer Success Manager, Stino, is very helpful. He is very responsive! It doesn't matter what time of day it is for him, since he's based in Belgium, you can expect him to answer you within a couple of hours not minutes. Now we finally have a place where our users can look up processes without asking themselves if it is the correct one! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing so far! Whale is very intuitive & easy to set up! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We had a Google Drive that was flooded with outdated processes, and manuals,... Things just sat there to die. Now we can set up a timing where a certain piece of the process should be reviewed; Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Thanks for the great feedback on 🐳! We've worked hard to create an intuitive tool that's easy to use so we're super excited that's what you're getting from Whale!

We do love our Stino 🥰

Ali Z.
AZ
Director Operations and Projects Delivery
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Interface if Use whale is quite simplest and easy to use. Onboarding exercises and videos are super cool. you Don't need to Jump in here and there. It start assigning you tasks by it self which is the best thing about Usewhale Review collected by and hosted on G2.com.

What do you dislike about Whale?

Since I am using it for a month but I was surprised to find nothing ambiguous. I tried multiple features from different platforms and tried to find out all of them in Usewhale and luckily i found all of them at a single place. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

The main problem was using multiple platforms, and multiple drive folders for processes, sops and procedures. Usewhale solved that problem to place everything on a single platform with proper access protocoles. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Thank you Ali! Keep up the great work 🐳

Jonathan F.
JF
Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform. Review collected by and hosted on G2.com.

What do you dislike about Whale?

i don't see any downsides. i do think having different levels of contributors, and admins would be helpful to manage content creation, users, and admins. today there's only two options. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Training, Onboarding, and scaling with SOPs that can be easily searched, tagged, and organized for the entire company to access. It provides a tool for quicker onboarding, training, and scale as incumbents don't have to spend as much time doing training. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Jonathan, thank you for the kind words.

It's such a privilege for us to work with your team! 🐳

JM
Microsoft 365 Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Search functionality works great. Fact that we can analyze query's in order to add more knowledge works brilliant. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The weekly digest mails seem a bit childish to me using all these emoticons/ emoji's.

I like the informal approach as opposed to super formal. But this is a bit overdone in my opinion. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

A central place to collect internal knowledge regarding all our daily operations. No more knowledge in a single persons head, but readily available for everyone. Review collected by and hosted on G2.com.

DP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

I quite like the layout and the UI of the website Review collected by and hosted on G2.com.

What do you dislike about Whale?

Sometimes it is difficult to place images in the precise place I would like Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale has made it eaisier for our employees to access vital information regarding their position in the company and how things work Review collected by and hosted on G2.com.