--- title: Whale Reviews meta\_title: 'Whale Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 202 reviews by the users' company size, role or industry to find out how Whale works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 202 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Whale Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Whale, finding it intuitive and simple to navigate for all tasks. [(32 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692304&qs=pros-and-cons#reviews) Users love the **ease of use** of Whale, which streamlines documenting and sharing training materials effortlessly. [(15 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694617&qs=pros-and-cons#reviews) Users love the **user-friendly interface and efficient content organization** of Whale, enhancing their productivity and ease of access. [(13 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692544&qs=pros-and-cons#reviews) Users love the **intuitive interface** of Whale, praising its cleanliness and ease for training and organization. [(13 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694725&qs=pros-and-cons#reviews) Users value the **easy access** to information and streamlined processes that enhance productivity and training efficiency with Whale. [(12 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692696&qs=pros-and-cons#reviews) Users find the **limited customization options** frustrating, wishing for more control over permissions and access. [(3 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692273&qs=pros-and-cons#reviews) Users find the **lack of customization** in Whale limits control over permissions, affecting their workflow efficiency. [(2 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=2106733&qs=pros-and-cons#reviews) Users find a **lack of information** regarding AI tools, wishing for better integration and support within Whale. [(2 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694041&qs=pros-and-cons#reviews) Users find **limited access** frustrating, complicating user control and file connections, especially in smaller companies. [(2 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692559&qs=pros-and-cons#reviews) Users highlight the **missing features** of Whale, specifically individual training records and connectivity options. [(2 mentions)](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692668&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Whale ##### 1. Ease of Use Users appreciate the **ease of use** of Whale, finding it intuitive and simple to navigate for all tasks. [ See 32 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692304&qs=pros-and-cons#reviews) See Related User Reviews RT Robert T. Mid-Market (51-1000 emp.) 4.0/5 "Whale: Effortless to Use and Highly Reliable" What do you like about Whale? The ease of use and reliability of Whale are its greatest attributes in my opinion. ![Andrew W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew W.") AW Andrew W. Mid-Market (51-1000 emp.) 5.0/5 "Alice Makes Policy Lookups Fast and Effortless" What do you like about Whale? I really like the Alice feature. I find it very easy to use when I need a quick reference to a policy, without having to pull an HR person away. Even ##### 2. Simple Users love the **ease of use** of Whale, which streamlines documenting and sharing training materials effortlessly. [ See 15 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694617&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriela G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela G.") GG Gabriela G. 4.5/5 "User-Friendly Interface, Needs Recording Improvements" What do you like about Whale? I like that Whale is very user-friendly and super easy to use. It's not complicated at all, which makes uploading and finding things straightforward. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Centralization of Information and Knowledge" What do you like about Whale? We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a significa ##### 3. Features Users love the **user-friendly interface and efficient content organization** of Whale, enhancing their productivity and ease of access. [ See 13 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692544&qs=pros-and-cons#reviews) See Related User Reviews AA Andres A. Enterprise (\> 1000 emp.) 5.0/5 "Screen Recorder Transformed Our Productivity" What do you like about Whale? All Whale tools are excellent, but I especially want to mention the Screen Recorder and its feature that allows you to turn recordings into guides. Th ![Lyndon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyndon S.") LS Lyndon S. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Tool for Organizing Business Knowledge" What do you like about Whale? Whale has proven to be an excellent tool that we've utilized within our business to help our client document and organize their business knowledge. Th ##### 4. Intuitive Users love the **intuitive interface** of Whale, praising its cleanliness and ease for training and organization. [ See 13 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694725&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriela G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela G.") GG Gabriela G. 4.5/5 "User-Friendly Interface, Needs Recording Improvements" What do you like about Whale? I like that Whale is very user-friendly and super easy to use. It's not complicated at all, which makes uploading and finding things straightforward. ![Lyndon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyndon S.") LS Lyndon S. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Tool for Organizing Business Knowledge" What do you like about Whale? Whale has proven to be an excellent tool that we've utilized within our business to help our client document and organize their business knowledge. Th ##### 5. Easy Access Users value the **easy access** to information and streamlined processes that enhance productivity and training efficiency with Whale. [ See 12 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692696&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Centralization of Information and Knowledge" What do you like about Whale? We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a significa ![Jessica B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica B.") JB Jessica B. Mid-Market (51-1000 emp.) 5.0/5 "Run don't walk!!" What do you like about Whale? As a Medical Spa that has expanded from five to nine locations over the past two years, with no intention of slowing down, we've found Whale to be inc ### 5 Cons or Disadvantages of Whale ##### 1. Limited Customization Users find the **limited customization options** frustrating, wishing for more control over permissions and access. [ See 3 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Whale Keeps Our Work Organized and Our Teams More Confident" What do you dislike about Whale? I wish the permissions went a little deeper. We have a lot of moving parts across teams, and sometimes I want to lock down one slice of a manual or gi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Multiple Tools in 1, for a Great Price!" What do you dislike about Whale? Lack of customization on formatting, super occasional minor bugs ##### 2. Lack of Customization Users find the **lack of customization** in Whale limits control over permissions, affecting their workflow efficiency. [ See 2 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=2106733&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Whale Keeps Our Work Organized and Our Teams More Confident" What do you dislike about Whale? I wish the permissions went a little deeper. We have a lot of moving parts across teams, and sometimes I want to lock down one slice of a manual or gi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Multiple Tools in 1, for a Great Price!" What do you dislike about Whale? Lack of customization on formatting, super occasional minor bugs ##### 3. Lack of Information Users find a **lack of information** regarding AI tools, wishing for better integration and support within Whale. [ See 2 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1694041&qs=pros-and-cons#reviews) See Related User Reviews ![Jason H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason H.") JH Jason H. Small-Business (50 or fewer emp.) 5.0/5 "Excellent choice for small business documentation" What do you dislike about Whale? Whale is starting to use AI but could be providing much more AI leveraged tools to make documentation easier. AI should be embedded and not something ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Multiple Tools in 1, for a Great Price!" What do you dislike about Whale? Lack of customization on formatting, super occasional minor bugs ##### 4. Limited Access Users find **limited access** frustrating, complicating user control and file connections, especially in smaller companies. [ See 2 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692559&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "An outstanding tool for organizing SOPs, training new employees, and tracking compliance." What do you dislike about Whale? Connecting files within the document poses challenges, and accessing external web links is also difficult. ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 5.0/5 "We run on EOS and Whale!" What do you dislike about Whale? The AI solution does not seem to be fully baked. User access controls are limited to the highest tiers. Making it challenging to restrict user access ##### 5. Missing Features Users highlight the **missing features** of Whale, specifically individual training records and connectivity options. [ See 2 mentions ](https://www.g2.com/products/whale/reviews?filters%5Bsentiment_snippet%5D=1692668&qs=pros-and-cons#reviews) See Related User Reviews RT Robert T. Mid-Market (51-1000 emp.) 4.0/5 "Whale: Effortless to Use and Highly Reliable" What do you dislike about Whale? The ability to generate individual training records - documenting an individual's completed assignments is missing. However, Whale is very receptive t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "An outstanding tool for organizing SOPs, training new employees, and tracking compliance." What do you dislike about Whale? Connecting files within the document poses challenges, and accessing external web links is also difficult. ![Georgia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Georgia R.") GR Georgia R. Spa Coordinator Mid-Market (51-1000 emp.) 5/6/2025 "The company I work for utilizes Whale as an internal resource for all of our SOP's and FAQ's." 5/5 What do you like best about Whale? I appreciate the organization of Whale. Everything is very easy to locate and the search bar is my favorite feature. When I am in a pinch and need a quick answer I turn to Whale to find what I am looking for. Review collected by and hosted on G2.com. What do you dislike about Whale? I haven't run into any problems with the software. There are things missing from Whale but we are actively working to make improvements. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Whale is answering questions for me without me having to voice them. I appreciate this because I can solve my own problems and not burden anyone else with it. As front desk I need to be able to respond quickly to situations because I am typically with a customer when any question arises. Whale allows me to use my resources to navigate any new or tricky situations by having the information I need at my fingertips. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11131188/official_response/edit) Georgia – this review? 10/10, no notes 👑 We LOVE that Whale is your go-to when you’re in a pinch — especially while you’re holding it down at the front desk like an absolute boss. Fast answers, smooth navigation, and not needing to bug someone every time? That’s the sweet spot, and we’re thrilled Whale’s helping you shine 💅✨ And shoutout to the almighty search bar! It doesn’t get enough love — but it’s truly the silent MVP 🫶 So grateful to have you in the Whale pod, Georgia. We’re rooting for you every step of the way 🐋 Stino Validated ReviewerSource: Organic PJ Patricia J. Department Manager Small-Business (50 or fewer emp.) 1/23/2025 "So far, so good!" 5/5 What do you like best about Whale? The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online training manual and moved over to Whale. Whale was able to take our prior content and upload everything into editable documents for us. So amazing. We were worried we would have a struggle with having to get our prior content moved over, but it was easy and stress free. We have not yet implemented the program for our employees, but I think they will agree that it's very easy to use, and nice to look at! Review collected by and hosted on G2.com. What do you dislike about Whale? Nothing yet, we are still new, but it's going very well so far! Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? We are creating our content and editing our content for our current employees - we think this will alleviate questions and having to re-train on our processes (if necessary). It's also going to help a ton with onboarding new employees and a lot of the training process. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-10761384/official_response/edit) Patricia — welcome to the Whale pod! 🐋💫 “So far, so good”? More like so far, so AMAZING 😍 We’re thrilled to hear your setup was smooth, stress-free, and that all your existing training content made it over in one gorgeous, editable piece. That’s the glow-up we aim for! Also, shoutout to your team for diving right in and starting strong — we can already tell your employees are going to love it. Easy-to-use and nice to look at? We’re blushing. 💅 Can’t wait for you to see the real magic unfold as you roll it out across the team — fewer questions, faster onboarding, and wayyy less re-training. That’s the Whale way. We’re here with you every step of the way — let’s do this! 🙌 Stino Current UserValidated ReviewerSource: Organic ![Cali O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cali O.") CO Cali O. Leasing Agent Small-Business (50 or fewer emp.) 5/6/2025 "Great Platform for Training, Very Easy to Navigate" 5/5 What do you like best about Whale? I like the email reminders that keep you up to date on the latest training courses assigned to you. The layout of Whale makes it very easy to navigate, and I like how customizable it is. Review collected by and hosted on G2.com. What do you dislike about Whale? You are able to click through each page quickly, which makes it easier for users who are training to jump through each section without reading to comprehend and learning. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Whale is helping train new employees during their onboarding. This gives other team members more time to focus on their personal tasks instead of training. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11132792/official_response/edit) Cali, we see you — and we LOVE you 🐋💖 Thank you for the shoutout! So glad the email reminders and custom vibes are keeping you on track and making Whale a smooth ride 🎯 Also, major kudos for calling out how Whale gives your team time back — letting new hires train independently while others focus on their own magic? That's the dream right there 💼✨ Thanks for being part of the Whale fam, Cali. Keep those thoughts coming — we’re building this with you 💪 Stino Current UserValidated ReviewerSource: Organic ![Verified User in Ranching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Ranching") UR Verified User in Ranching Mid-Market (51-1000 emp.) 9/25/2025 "An outstanding tool for organizing SOPs, training new employees, and tracking compliance." 5/5 What do you like best about Whale? Simple to input information, convenient to access anywhere, appreciated the AI component. Review collected by and hosted on G2.com. What do you dislike about Whale? Connecting files within the document poses challenges, and accessing external web links is also difficult. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? All standard operating procedures (SOP) consolidated within a single application, facilitating easy access, minimizing the time required for training personnel, and simplifying updates, among other benefits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RN Reed N. Client Account Manager Mid-Market (51-1000 emp.) 7/29/2025 "Like a Charm!" 5/5 What do you like best about Whale? It's easy to edit, easy to view, and superbly helpful. I use it every day and it hasn't failed me once. Review collected by and hosted on G2.com. What do you dislike about Whale? Alice is sometimes incorrect; but that comes with the territory when using a new AI. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Reminders about SOP and company organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jason H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason H.") JH Jason H. President Small-Business (50 or fewer emp.) 5/6/2025 "Excellent choice for small business documentation" 5/5 What do you like best about Whale? The user interface is super clean and easy to understand. It allows you to drag and drop your thoughts in the proper sequence to SEE your SOPs - not a list of processes. Review collected by and hosted on G2.com. What do you dislike about Whale? Whale is starting to use AI but could be providing much more AI leveraged tools to make documentation easier. AI should be embedded and not something you have to pay extra for while using the software. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Organizing employee methodology so that everyone can benefit from following the best practices. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11133475/official_response/edit) “SEE your SOPs — not a list of processes”? That line deserves a standing ovation 👏 We’re all about turning chaos into clarity, and it’s amazing to hear Whale’s clean interface is helping you literally map out the magic. Thanks for trusting Whale to power your best practices and help your team work smarter, not harder. We’re thrilled to be your documentation sidekick 🐋 Stino Current UserValidated ReviewerSource: Organic ![Emilee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilee B.") EB Emilee B. Medical Spa Director Small-Business (50 or fewer emp.) 5/6/2025 "Medical Spa Director" 5/5 What do you like best about Whale? I love that all of the information I need is in one place! It is easy to navigate and find different folders. I also love that I can assign readings to my employees so I know they have gone over the information! Review collected by and hosted on G2.com. What do you dislike about Whale? I really don't dislike anything about Whale. I find it really easy to use! Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? It is providing employees with the information they need at their fingertips. It is all digital so they can pull it up any time they need Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11131001/official_response/edit) We’re glowing just reading this ✨💉 Thank you SO much! Hearing that Whale is your go-to for assigning readings, organizing info, and keeping everything at your team’s fingertips? Absolute music to our ears 🎶 We love that it’s making training seamless and keeping your team in the know — no printouts, no guessing, just digital clarity on demand 🙌 And the fact that you “don’t dislike anything”?! BRB, framing that 😭💖 Thanks for trusting Whale to power your spa’s workflows. We’re honored to be part of your beautiful, organized world 🐋 Stino Current UserValidated ReviewerSource: Organic ![Kalie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalie R.") KR Kalie R. Membership Concierge Mid-Market (51-1000 emp.) 5/6/2025 "A Game Changer" 5/5 What do you like best about Whale? We’ve had an amazing experience using Whale as an online platform for our fast growing company. The interface is clean, intuitive and incredibly easy to update - making it simple for us to keep policies, procedures and team information clear and accessible to everyone! Their customer support and training (shoutout Stijn!) has been top notch! Quick, thorough responses to any questions we may have. Overall this has been a huge win for our teams organization, onboarding, and internal communication. I can’t recommend Whale enough! Review collected by and hosted on G2.com. What do you dislike about Whale? As of now I haven’t experienced anything negative regarding Whale. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? They have helped with setup, verbiage and layout of our platform that is easy to navigate with our fast growing company. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11131022/official_response/edit) Okay WOW — this one hit us right in the feels 😭🔥 “Game changer”? “Huge win”? “Can’t recommend enough”?? You’re spoiling us and we’re not even mad about it 💅 So pumped to hear Whale’s keeping your policies, procedures, and people aligned as you grow (fast!). That’s exactly what we’re here for — clean layout, easy updates, and zero chaos. And can we just say… THANK YOU for the shoutout. You’ve officially made my day (and probably my week) 🫶 So proud to be part of your internal comms & onboarding glow-up — and we’re just getting started, baby. Let’s scale this thing 🚀🐋 Stino Validated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 5/7/2025 "Game-Changer for SOPs and Onboarding" 5/5 What do you like best about Whale? Streamlined SOP’s and documentation; faster on boarding; easy knowledge sharing; accountability, invisibility; built for busy teams; and, scales with growth. Review collected by and hosted on G2.com. What do you dislike about Whale? One downside is that whales video recording doesn’t support voice narration Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Whale solves the problem of constant repeat questions and inconsistent processes. By documenting our SOP’s and internal knowledge in one centralized, searchable platform, it frees up my time and empowers the team to find instant answers on their own. No more bottlenecks or “how do I do this?“ Interruptions – everyone works more independently and efficiently Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11138152/official_response/edit) Thank you for laying it all out so perfectly — streamlined SOPs, faster onboarding, independent teams, and way fewer “how do I…?” interruptions. YES PLEASE. You nailed exactly what Whale was built to solve, and we love that it’s giving you back your time (and sanity 😅). Also, you’re so right about the video voice narration — but good news: that’s on its way! Our editor does support voice recording already, and full voice-over in the CoCreator Extension is dropping soon. So get ready to narrate like the boss you are 🎤🐋 Thanks for trusting Whale to grow with you. We're hyped to keep building what your busy, scaling team needs 💪 Stino 7/1/2025 Current UserValidated ReviewerSource: Organic SC Sharon C. Trainer and paralegal Mid-Market (51-1000 emp.) 5/8/2025 "Awesome product and great customer service" 5/5 What do you like best about Whale? Having all our processes in one place with the ease of creating the information and sending it out to staff. Review collected by and hosted on G2.com. What do you dislike about Whale? The fact that we did not have it sooner. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Whale is helping us solve the issue of having our information on processes, etc in multiple locations. The entire firm has one location to search for the information. We are also able to push out reminders and new/updated procedures easily. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-11143950/official_response/edit) Sharon, you just get it 🙌 "Awesome product and great customer service"? Stop it, we're blushing! 🥹 And the fact that your only dislike is that you didn’t have Whale sooner? Honestly… SAME. It’s music to our ears hearing how Whale is helping you centralize chaos, streamline processes, and actually get the right info to the right people—without playing hide-and-seek across folders and emails. 🎯 You’re exactly the kind of powerhouse team we built Whale for. Thank you for the love, the energy, and the reminder of why we do what we do. 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