Whale has created a platform that I am able to make safety readily available and easy to find. Getting our information tranferreed into Whale was a breeze. Using Whale to train employees on certain safety topics and streamlining onboarding has been a huge help. Using the analytics to see if employees are understanding the content to being able to see if we are providing the content employees are needing through the searches that are taking place has become a go to resource within Whale. I use Whale daily, continuing to create more training and informational spaces for our employees. Whale has also made it incredibly easy to bring information together between different departments by linking cards.

I have truly not found anything I dislike with this platform as the team at Whale has been on top of anything and everything when going to them for assistance.

The ability to train more efficiently across all aspects whether it be processes, safety, standard operating procedures, etc.

It helps us a lot with streamlining out onboarding process. Whale just automates the assignment of different onboarding documents. We just add a new hire to a group and the system does the rest for us.

The editor is great as it has native screenrecording but it sometimes does not copy the style exactly like you had it set up in Microsoft Word. Luckily it can be easily amended after.

Our onboarding process was very manual. We had to send our new hires all the documents seperately and were doing that step by step. When one document was sent we asked them how it was and then sent the next one. Now we created an automated flow with also some quizzes in between so we can just let our new colleagues follow their own flow and speed.

The feedback we have gotten from them is already very positive. And it's a lot less stressful for us.

We are a very process-oriented firm and came to Whale with hundreds of process documents already created. Whale is helping us optimize and go to the next level!

We find Whale easy and intuitive to set up, navigate, and use, and the customer support has been AMAZING. Even though, we are still onboarding—and so do not yet have our final structure in place—we can already find ANY process document within a few seconds (using Whale's handy search feature).

Finally, Stino is a delight to work with. Our firm did the Success Services package (where Whale does the migration for you—recommended), so Stino and I have been in regular contact over a series of meetings plus emails. The Whale team is very responsive, encouraging, and knowledgeable—and Stino has kept things both moving along and fun.

Almost nothing! The few things that have come up for us (such as a wish to integrate with Dropbox), Stino has assured us are already on the Developers' "feedback wall." We anticipate seeing continued new features and upgrades as Whale grows.

Whale is helping us organize LARGE amounts of processes—easily! We are a very process-centric firm, and—prior to Whale—our large library of process documentation was filed in Word and PDF documents, which were not easy to navigate. In contrast, Whale has made everything searchable and user-friendly. Also, with Whale, it is much easier to create, request, and share new documentation.

I feel that Whale was created for me. As COO of my company, it can be overwhelming to manage corporate SOPs, onboarding, and user training, along with having a single source of truth for document management. Whale has given me the ability to share this burden throughout the company with assigned experts to manage each of these areas going forward. The review reminder process is great. The ability to create training flows and AI-generated quizzes has been a game-changer for us. Since we deal with customer contracts and P&Ps, having a centralized repository for these documents is great. No longer am I searching for the latest iteration of these documents. Card Analytics is great for tracking revisions and having an audit trail of user changes. Whale has many more features but what surprised me the most is how efficient this software is making my company. Or, should I say, it's showing us how inefficient we were in these areas. Whale's onboarding team has been great. Katrina and Stino have been excellent at making sure I would be successful using Whale. Once you get into it, it's very intuitive.

Whenever I think something is missing from Whale, a new release comes out and it's there. The folks at Whale take customer feedback seriously. There is nothing I dislike or have concerns with. It's a great company with a great product.

Whale's ease of use has us churning out a searchable knowledge base that has made us way more efficient. The Chrome plug-in to search our documentation in Whale has reduced the number of inquiries to each department for specific docs. It's all about efficiency. Whale has delivered.

It keeps everything organized and it's a one-stop shop for everything you need to excel at your workplace. I can now easily refer to SOPs in Whale whenever I need any clarification on a new or an existing process.

Nothing that I can think of at this time. All going good so far, yayyyy!!!!

I am now putting all my customer service and onboarding stuff in Whale and retrieving information is so much easier.

Whale allows for a neat and organized place to document all processes and procedures. The ability to add in embedded video and images all from the builder helps streamline the documentation process. The platform can be setup to tell you when it is time to review all of your documentation at an interval you determine. No more forgetting about having to review your SOPs. The assignment function in Whale is great. When something is updated or new, you can assign that SOP to the team for review and the system tells you who has and hasn't completed the training. Overall it is a game changer for our company. All SOPs in one place, everything documented and the automations will make onboarding a new hire so much more efficient.

So far have I have no found anything I dislike about the platform. It is easy to use, intuitive and extremely user friendly.

With Whale we no longer are searching for training material. Everything is in one place and there are no duplicates of training documents.

We see Whale as our digital assistant. When the subject matter expert is not around, Whale is there to replace the SME and answer questions of employees.

As a company it is so easy to build up and maintain. As an employee it's just lovely to have your digital assistent around and to consult the knowledge.

One of the only things I wanted Whale to improve on was to make a list view of the kanban view. But guess which feature Whale's launching next week? The list view. ;-)

1. Onboarding process: we now have efficient onboarding processes thanks to the ease of use and traning flows in Whale

2. Long ramp up time: new employees are 2 x as fast up to speed then before

3. Maintain knowledge: Whale reminds you whenever a playbook needs to be reviewed

User-friendly design. Focus is on the essentials of effective knowledge-sharing / No unnecessary complicated frills.

We are still in the implementation phase right now. So far, no problems have arisen.

Whale helps us to connect our departments better, share new knowledge across the company, and shorten the onboarding time for new employees.

Being able to store and manage all policy and process in one place has been very helpful. Users are able to find things quickly with the search functions and browser extension that Whale offers.

Currently the search function in the extension is broken. Would love to be able to integrate more with Sharepoint or other Microsoft products, although I understand googles API allows for much more.

It is unifying a few platforms into one. This creates less chaos and confusion when searching for what you need. While this is a benefit for the admin team, this is a huge benefit for the users as well.

Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform.

i don't see any downsides. i do think having different levels of contributors, and admins would be helpful to manage content creation, users, and admins. today there's only two options.

Training, Onboarding, and scaling with SOPs that can be easily searched, tagged, and organized for the entire company to access. It provides a tool for quicker onboarding, training, and scale as incumbents don't have to spend as much time doing training.