Recommendations to others considering WeWork:
Do your research before signing anything. Search Reddit for WeWork reviews from real members — what you'll find there paints a much more complete picture than any marketing material or sales conversation will.
Read every word of your contract carefully and understand that WeWork's support infrastructure may not be there when you actually need it. If something goes wrong — access issues, billing disputes, technical problems — be prepared to spend significant time resolving it yourself with little help from the company.
If you do sign, keep copies of every document, every email, and every contract. You may need them.
Consider alternatives. The coworking market has matured significantly and there are many operators who still treat members as partners rather than liabilities. WeWork's brand recognition comes at a cost that goes beyond the monthly fee.
If WeWork is your only realistic option for your location, go in with realistic expectations — the spaces are functional, some local staff are excellent, but the company behind them has demonstrated repeatedly that member interests come second to its own. The bankruptcy filing and stock market delisting are not isolated events — they reflect a deeper organizational culture that has consequences for every member who depends on the service.
WeWork had a real opportunity to build something lasting. That opportunity was not taken. You deserve to know that before you sign. Review collected by and hosted on G2.com.
What problems is WeWork solving and how is that benefiting you?
Long-term member. Real experience. Read before you sign.
I've been a WeWork member for several years, both as part of a company and individually. I'm sharing my honest experience to help others make a more informed decision before signing up.
Support:
Earlier this year a technical issue left me unable to access my membership for nearly two weeks. Support tickets and escalation emails went completely unanswered. I missed important business calls during this time. The only person who genuinely tried to help was one community lead at this location — the broader support system simply doesn't work.
Contract dispute:
I signed a 12-month renewal through WeWork's own official member portal. The contract was fully executed — signed by both me and a WeWork representative on the same date. WeWork then refused to honor it, claiming it was generated in error by their own internal system. With no legal basis provided, I was pressured into signing a new contract at a higher rate. My only alternative was losing access entirely. I signed under protest solely to keep my business running.
Benefits:
Benefits have been quietly reduced year after year. Conference room credits dropped from 5 to 3, announced as if it were a positive change. Locations members depended on have been closed with little notice. Every change is presented as progress while the membership becomes worth less and less.
The pattern:
During COVID, WeWork strictly enforced contracts when members asked for flexibility. When their own system produces a contract that benefits the member, suddenly it doesn't apply. That double standard is something every prospective member should know before signing anything.
Before you sign:
Search Reddit for WeWork reviews from real members before making your decision. What I experienced is not unique — it's a pattern repeated across many locations and many members.
A note on WeWork's response to this review:
I already know what's coming — an automated reply asking me to contact support or email support@wework.com. I did. Multiple times. It didn't help. That automated response to a real human problem is itself the perfect example of what WeWork has become — a corporation that replaced genuine engagement with auto-replies and accountability with deflection.
A personal note:
What makes this genuinely sad is remembering what WeWork once was. In its early days it was a special place — a real community built around startups, creativity, and human connection. People didn't just rent desks, they built companies and friendships here. That energy was real and it was valuable.
The trajectory since then speaks for itself — delisted from the stock market, bankruptcy filing, and a membership experience in steady decline. One has to wonder whether treating members as partners rather than problems might have led to a very different outcome. WeWork had real trust once. It chose to spend it. Review collected by and hosted on G2.com.
