Western Computer Reviews & Provider Details

Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards.

Provider Website

Seller

Western Computer

Discussions

Western Computer Community

Languages Supported

English

Services Offered

Microsoft D365 Consulting, Accounting Software, Distribution Software, Manufacturing Software, Managed Support Services

Locations Serviced

Canada, United States

Overview by

Amanda Sherry

Pricing

Pricing provided by Western Computer.

Microsoft Dynamics 365 Business Central Trial

Free Trial

25 User With One-Time Purchase

View More Pricing Information

Western Computer Media

Dynamics 365 Business Central Welcome Screen

Dynamics 365 Business Central Role Center

Dynamics 365 Business Central Power BI Integration

Dynamics 365 Sales - My Work List View

Dynamics 365 Contact Card View

Why Partner with Western Computer

Transitioning from NetSuite to Microsoft Business Central | Iron Container's ERP Journey

Managed Support Services

Official Downloads

(5)

edit

Western Precooling Systems Gains New Efficiencies, Live Insights, and Mobile Field Service on a Unified Dynamics 365 Platform with Western Computer

365ParcelShip by Western Computer

Why Choose Western Computer

G2 reviews are authentic and verified.

Here's how.

Verified User in Wholesale

Mid-Market (51-1000 emp.)

8/14/2025

"Reliable and knowledgeable partner for NAV and Business Central solutions"

5/5

What do you like best about Western Computer?

Their team is highly skilled, responsive, and detail oriented. They take the time to understand our processes and deliver tailored solutions that meet our exact needs. Communication is clear, and project execution is handled professionally from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I don not have any complaints about them. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in resolving complex NAV issues, implementing custom solutions, and providing ongoing ERP support. Their expertise ensures smooth daily operations, accurate reporting, and efficient system performance, allowing us to focus on business growth rather than troubleshooting. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi,

We are delighted to hear that our team's knowledge and skills have helped resolve complex issues and provide ongoing support. Thank you for your feedback.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

4/7/2025

"Amazing experience, always professional and a joy to work with"

5/5

What do you like best about Western Computer?

Responsiveness, whenever I have a question or an item to follow up on, I can trust I'll hear feedback quickly and comprehensively. Specifically, I'm grateful to have DeAndra as a primary point of contact. Whenever I have a one-off question or need a sanity check she's on the ball and happy to help. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Running project planning through their Microsoft tenant and not my company's Microsoft tenant is a bit annoying since it means I need to switch logins to check things, but I think this is standard practice for everyone in this field. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

They do an amazing job; they will assist you as you discover your own project scope (oftentimes you don't realize what you need/want until you start working) and ensure that you find a solution that works for your business needs and syncs well with the capabilities of Business Central. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Developing/deploying Business Central for one of my locations, and working with the other location to fold it into that same combined Business Central environment. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi,

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team, especially with DeAndra. We appreciate your feedback about the project planning process and will take it into consideration for future improvements. We strive to provide a seamless experience for all our customers. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We are here to help and ensure your project is a success. Thank you for choosing Western Computer for your Business Central needs!

Karen S.

Small-Business (50 or fewer emp.)

4/18/2025

"Fantastic Project Manager for our ERP Implementation"

5/5

What do you like best about Western Computer?

DeAndra's knowledge and responsiveness. She always gets back to us promptly so we can keep moving forward. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Not applicable - I can't think of a thing that I could complain about. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We lost our old ERP when our server crashed in October, and had to start from scratch with a new system. While it's been a challenge over the months, our project manager, DeAndra, has been wonderful in walking us through processes whenever we encounter an obstacle. Going live while building and learning the system was certainly not easy, but I believe she made it as absolutely painless as possible. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi Karen,

We're thrilled to hear that DeAndra has been so helpful and responsive throughout your ERP implementation. We appreciate your feedback and are glad to hear that the process has been as painless as possible for you.

Aiyona C.

Mid-Market (51-1000 emp.)

7/25/2025

"Megan's the best!"

5/5

What do you like best about Western Computer?

Western Computer provides timely and friendly customer support. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I used to dislike their ticketing system, but they changed it. So now I don't. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi Aiyona,

We're happy to hear that Western Computer and Megan are helping to support your business by assisting with things that your business users may not be familiar with.

Nicholas H.

Chief Executive Officer

Small-Business (50 or fewer emp.)

4/2/2025

"Team is Excellent"

5/5

What do you like best about Western Computer?

The team was very friendly, lighthearted, and willing to deal with any issues we find or have. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I can't say thing we didn't like. They did a great job of making the change and learning painless. Taking small bites every day. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

This team is the team to use, we have used other companies to help transition to new software in the past, and Western definitely did the best job with communicating with our team and training. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

They did an amazing job helping out team to migrate to Microsoft BC, there to help in every step along the way. Experts at what they do! Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi Nicholas,

Thank you for your recommendation! We are committed to providing excellent communication, training, and support to our clients. We are glad to hear that our team's efforts have made a positive impact on your business.

Eric G.

Vice President

Mid-Market (51-1000 emp.)

1/21/2025

"Business partner with us in the long term"

4.5/5

What do you like best about Western Computer?

Responsiveness, and a team that is able to understand and comprehend the physical and logistical needs of our business. Business analysis skills and well as the technical aspect of the software. Keeping commitments to us on response times, and prioritizing our needs in times of need. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Sometimes, certain resources are in high demand, and lower priority issues may have a delay. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Spend extra time in the planning phase and determine how everything will impact your business. Make sure to have clear expectations on the services that are included with projects, and the TCO. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We are a manufacturing company in Southern Californa. Western has helped up deploy and develop our ERP solutions that work within our business needs. WMS, EDI, Credit Card Processing, Financials, Web integrations have all been handled as our business needs grew and developed. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi Eric,

Thank you for your review. We appreciate your positive feedback and are glad to have been able to meet your business needs. We acknowledge the challenges with delays in support and will work on optimizing our processes to ensure an efficient response to all issues.

Lauren S.

Treasurer

Mid-Market (51-1000 emp.)

4/29/2025

"Highly Reccomend"

5/5

What do you like best about Western Computer?

Lisa, I liked working with Lisa the best. She was extremely helpful. She walked us through every procedure and was extremely patient when addressing our questions. She provided us with her personal cell phone number and is always available to hop on teams to help us resolve an issue. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The only downside is implementing a new software. Its time consuming and frustrating. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi Lauren,

Thank you for the positive feedback! We're thrilled to hear that Lisa provided you with exceptional service and support. We understand that implementing new software can be challenging, and we appreciate your patience during this process. We're delighted to hear that our software has helped streamline your processes and save you time. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to support you every step of the way.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

5/15/2025

"Megan Griffith's Incredible Service"

5/5

What do you like best about Western Computer?

Megan is always very quick to respond when I reach out to her for support. She's been incredibly reliable and knowledgeable with Business Central, which made the transition to a new ERP a very smooth process. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

There is nothing we dislike about Western Computer. Megan has been an invaluable asset to our support team. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Request Megan to be on your support team. She has truly been and continues to be an incredible asset. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Our transition to Business Central went very smoothly, thanks for Megan and the rest of the team. Without their support and seemingly endless knowledge base, the process would have been incredibly difficult. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi,

We are thrilled to hear about your positive experience with Megan and the support team at Western Computer. Thank you for sharing your feedback!

Verified User in Construction

Mid-Market (51-1000 emp.)

4/4/2025

"Quick, efficient services that allow us to develop platforms to fit our evolving needs."

5/5

What do you like best about Western Computer?

I like that we have had the same representative contacts over the years as they understand our set up and are very quick to respond when we have questions. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The main downside is the high cost of service. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

They is a good company to use if you are looking for a long term business relationship. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer advises on issues we experience within the Business Central platform and linked applications. They allows us to quickly move past hurdles encountered in order to be able to resume regular operations. They also help us develop the platform to our needs as we evolve as a company. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Hi,

We are thrilled to hear that you appreciate our consistent and responsive customer service team. We strive to provide the best support for our clients.

Ronny I.

Mid-Market (51-1000 emp.)

11/27/2024

"Excellent support"

5/5

What do you like best about Western Computer?

Rapid Problem Resolution: Their dedicated support team is always available to assist with any issues related to Business Central, ensuring minimal downtime and business disruption. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Every company has its strengths and weaknesses. While Western Computer has a strong reputation for providing quality services and support, there may be instances where specific clients have had less positive experiences, perhaps due to factors like miscommunication, unforeseen challenges, or differing expectations, but that's not the case with us. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

If you're looking for a reliable and experienced partner to help you with your business technology needs, I highly recommend considering Western Computer. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Our business often face challenges in managing complex business processes, particularly when dealing with electronic invoicing and order processing. These challenges can lead to delays, errors, and increased costs. Western Computer provides robust solutions and expert support to address these challenges. Their team of skilled professionals is dedicated to helping businesses streamline their operations and improve efficiency Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

edit

Thank you for your positive feedback! We are happy to hear that you have had an excellent experience with our support team and that we have been able to assist you in resolving issues quickly. We appreciate your recommendation to others considering Western Computer.

If you ever encounter any challenges or have any feedback for us, please do not hesitate to reach out. We are here to support you and address any concerns you may have.

Thank you for choosing Western Computer as your partner in addressing your business technology needs!