Western Computer Reviews & Provider Details

Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards.

Provider Website

Seller

Western Computer

Discussions

Western Computer Community

Languages Supported

English

Services Offered

Microsoft D365 Consulting, Accounting Software, Distribution Software, Manufacturing Software, Managed Support Services

Locations Serviced

Canada, United States

Overview by

Amanda Sherry

Pricing

Pricing provided by Western Computer.

Microsoft Dynamics 365 Business Central Trial

Free Trial

25 User With One-Time Purchase

View More Pricing Information

Western Computer Media

Dynamics 365 Business Central Welcome Screen

Dynamics 365 Business Central Role Center

Dynamics 365 Business Central Power BI Integration

Dynamics 365 Sales - My Work List View

Dynamics 365 Contact Card View

Why Partner with Western Computer

Transitioning from NetSuite to Microsoft Business Central | Iron Container's ERP Journey

Managed Support Services

Official Downloads

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Western Precooling Systems Gains New Efficiencies, Live Insights, and Mobile Field Service on a Unified Dynamics 365 Platform with Western Computer

365ParcelShip by Western Computer

Why Choose Western Computer

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Nick E.

Manager

Mid-Market (51-1000 emp.)

5/6/2025

"A True Business Central Partner You Can Trust"

5/5

What do you like best about Western Computer?

Problem Solvers: They came in after a failed migration and actually fixed it—not just patched it.

Expertise in Business Central: They know the platform inside and out and don’t waste time figuring things out on the fly.

Accountability: Especially with DeAndra, you get someone who takes ownership and follows through without needing to be chased.

Structured Process: Their approach feels organized and professional, unlike the last team.

Responsiveness: You’re not waiting around for answers—they move quickly and with purpose.

Clarity and Communication: You’re never left in the dark or wondering what’s happening. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Initial ramp-up time: “Getting them up to speed on the mess we inherited took some time, but once they had the context, they were excellent.” Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We partnered with Western Computer after a disastrous experience migrating from NAV to Business Central with a previous vendor. From day one, the difference was night and day. Western didn’t just pick up the pieces—they rebuilt our system the right way, with a level of professionalism and expertise that was clearly missing before.

DeAndra Wolf has been absolutely essential to our success. She’s sharp, proactive, and truly understands how to keep a project moving forward. I’ve made it clear to their team that I only want to work with her—she’s that good. If you’re looking for a partner who can untangle complex problems and deliver real solutions, Western Computer—is the team you want. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Nick,

We're grateful for your kind words and are delighted that our team, particularly DeAndra, has been instrumental in delivering the high level of service and expertise you expect. We're committed to providing structured, professional solutions and appreciate the opportunity to work with you.

VIvian M.

Mid-Market (51-1000 emp.)

5/5/2025

"Best support provided"

5/5

What do you like best about Western Computer?

What I like best about Western Computer is their amazing team. Everyone I've interacted with has been incredibly helpful and friendly. I especially want to recognize Armella—she consistently goes above and beyond and makes working with Western Computer a truly positive experience. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

There’s honestly nothing I dislike about Western Computer. My experience has been entirely positive, and their team consistently delivers excellent service. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

I highly recommend Western Computer to any organization looking for knowledgeable and reliable ERP support. Their team is not only technically skilled but also genuinely committed to helping clients succeed. If you're looking for a partner that understands your business needs and delivers real solutions, Western Computer is an excellent choice. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in resolving our BC-NAV, Jet Reports, and Power BI issues. Their expertise and support have significantly improved the performance and reliability of our ERP system, allowing our operations to run much more smoothly and efficiently. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Vivian,

It's fantastic to hear that our team, particularly Armella, has consistently gone above and beyond to provide you with excellent support. We appreciate your recommendation and look forward to continuing to meet your ERP needs.

Verified User in Construction

Small-Business (50 or fewer emp.)

4/29/2025

"Amazing Customer Support"

4.5/5

What do you like best about Western Computer?

They are responsive. They take the time to learn our processes and help provide us best practices. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The rate is a lot for our small company, but the they provide good work. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Please work with Megan, Ryan, and DeAndra. They are amazing to work with! Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

I can't say enough about the outstanding service we receive from SSI. Their BC support is nothing short of amazing. From the moment we reach out, it's clear they prioritize our needs — treating us like we're their only client. Whether it's a minor question or a critical issue, their team is incredibly responsive and always provides clear, actionable solutions.

What stands out the most is their dedication to understanding our unique business needs and offering personalized, proactive support. We’ve always felt well taken care of, knowing we can rely on them for quick resolutions and expert guidance.

For example, we are launching a third party purchase order system that will integrate with BC. They have helped manage the integration and ensure we are working through all possible scenarios and asking our consultants the right questions. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We are thrilled to hear that you find our team responsive and dedicated to understanding your business needs. We appreciate your feedback and are committed to providing the best possible service.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/31/2025

"Reliable and knowledgeable partner for our ERP needs"

5/5

What do you like best about Western Computer?

Their technical knowledge and responsiveness are unmatched. The support team listens carefully, explains solutions clearly, and ensures every issue is resolved efficiently. They also provide valuable recommendations for process improvements, which has helped us plan for future growth and system upgrades with confidence. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Occasionally, scheduling support during peak times can take a bit longer than expected, but once engaged, the service quality always makes up for the wait. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in supporting our Microsoft Dynamics NAV and Business Central environments. They help us troubleshoot complex ERP issues, perform upgrades, and implement custom solutions that fit our operational needs. Their expertise saves us time, reduces errors, and keeps our system running smoothly, which directly improves productivity across our departments. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

Thank you for the review! We're glad to hear that our support has helped you plan for future growth and system upgrades with confidence. We look forward to continuing to provide valuable recommendations and solutions to support your business needs.

Dee B.

Mid-Market (51-1000 emp.)

5/15/2025

"Great experience."

5/5

What do you like best about Western Computer?

Fast responses so you know someone will reach out to help you. We have had other companies who seemed annoyed and did not want to take the time to make sure we understand. Megan will show us how to complete tasks we were never shown by our original consultants. She is patient and very knowledgeable of the system. Something that was lacking with other companies we have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I have not experienced a downside. Everyone has been great. I have learned new things when working with Western Computer. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Dee,

Thank you for sharing your experience! We are glad to hear that Megan has been patient and helpful in addressing your needs.

Steve S.

Founding Partner

Internet

Small-Business (50 or fewer emp.)

10/29/2025

"Great experience thus far. Highly recommend!"

5/5

What do you like best about Western Computer?

The team thoroughly understands the solution and provides amazing support. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

To this point, we have not encountered any issues. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Steve,

We are delighted to have provided you with a thorough understanding of the solution and solid support. Thank you for your recommendation!

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/29/2025

"NAV"

5/5

What do you like best about Western Computer?

Their team is highly responsive and knowledgeable. They understand our business processes and provide clear solutions tailored to our environment. I particularly appreciate their support with development and testing, as well as how they work with us to implement new features in NAV. They’ve been a reliable partner for all our ERP needs. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

While overall very satisfied, at times the turnaround for larger customizations can take longer depending on complexity. However, they always keep us informed and ensure quality delivery. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in maintaining and enhancing our Microsoft Dynamics NAV system. They assist with troubleshooting posting errors, creating and customizing reports, and optimizing workflows across multiple departments. Their support allows us to operate efficiently and minimize downtime, which has significantly improved our productivity and user satisfaction. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We are glad to hear that our support has been instrumental in maintaining and enhancing your Microsoft Dynamics NAV system. Thank you for choosing Western Computer!

Joe C.

Mid-Market (51-1000 emp.)

7/23/2025

"Prompt response with super friendly supporting expert!"

5/5

What do you like best about Western Computer?

Fast response and expert level of advice! Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

So far, we have not found any dislike about Western Computer. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We are trying to go back to the beginning of 2024 and finishing up the bank account reconciliations. As usual, we have a couple of items which we don't know how to make them work in the system. I sent in an email at the end of my working day. Next day early morning, I have a reconciliation expert (Megan Griffith) walk me through step by step on how to resolve the issues. Love it! Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Joe,

Thank you for sharing your experience! We're glad to hear that Megan was able to assist you with your bank account reconciliations and provide the support you needed.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/28/2025

"Expert Business Central Support, But Limited Familiarity with Our Processes"

4/5

What do you like best about Western Computer?

They are very knowledgeable about Business Central and always willing to support us with any questions. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

They know Business Central very well, but they’re not as familiar with our environment and processes, like ConnectWise. That said, I understand it’s hard to be fully familiar with every client’s unique setup. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

Thank you for your review and recommendations! We appreciate your feedback and understand the importance of being familiar with our clients' unique setups.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/30/2025

"Smooth experience with reliable support for NAV and BC projects"

4.5/5

What do you like best about Western Computer?

Their team is highly knowledgeable, responsive, and easy to work with. They take the time to understand our specific business processes and provide practical solutions that actually work. Whether it’s troubleshooting, developing custom reports, or guiding us through upgrades, their support has been consistent and dependable. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Occasionally, response times for non urgent issues can be a bit longer than expected, but overall, this hasn’t significantly impacted our projects. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer is helping us maintain and optimize our Microsoft Dynamics NAV environment while planning for a transition to Business Central. Their expertise ensures smooth upgrades, custom reporting solutions, and seamless integrations that save time and reduce operational errors. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We're glad to hear that our support has been consistent and dependable for troubleshooting, custom reports, and upgrades. We appreciate your feedback and strive to provide the best possible service.