AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/19/2017

"WePay partner"

5/5

What do you like best about WePay?

The swiftness with which they process transactions Review collected by and hosted on G2.com.

What do you dislike about WePay?

There is no phone support for normal users Review collected by and hosted on G2.com.

JE

Jennifer E.

Owner

Retail

Small-Business (50 or fewer emp.)

3/16/2017

"WePay is great for crowdfunding payments!"

5/5

What do you like best about WePay?

The ease of use of WePay is fantastic. It really is so simple to use and you do not need any prior experience in order to use it. Fantastic. It is very nice to see a software with such simplicity. Review collected by and hosted on G2.com.

What do you dislike about WePay?

There is nothing that I dislike about this software. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/6/2016

"Using Wepay as a processor for Giving Campaigns"

1.5/5

What do you like best about WePay?

We Pay does exactly what it says it will do. Review collected by and hosted on G2.com.

What do you dislike about WePay?

We did not choose We Pay. It was the chosen processor for an online crowdfunding tool that we have been using and we have found it to be very challenging to not have access to as much data as we would like from this processor. Data that a Non-profit organization needs to have to follow up adequately with donors. Review collected by and hosted on G2.com.

Recommendations to others considering WePay:

Our challenges have been largely centered around that teh product is not designed for use with Non-Profits. We have not been able to gather the data needed from donors that are processed through We Pay for our use to follow up with these individuals in an adequate way. We will be migrating to using a different provider to help solve this issue with We Pay. Review collected by and hosted on G2.com.

What problems is WePay solving and how is that benefiting you?

The We Pay platform does help us process gifts that have come in through a crowdfunding platform. They pay these funds out minus their fees in a timely manner. Review collected by and hosted on G2.com.

JH

Joseph H.

Partner

Information Technology and Services

Small-Business (50 or fewer emp.)

4/26/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"MedGift Loves WePay"

4.5/5

What do you like best about WePay?

Two Key things: 1) WePay's simple to integrate set of API's make it easy for your development team to embed WePay capabilities into your site. 2) WePay unique capabilities to set up accounts for your crowdfunding donors, process their transactions and deposit the proceeds into your merchant account. Review collected by and hosted on G2.com.

What do you dislike about WePay?

It takes customer support typically 1 day to respond to any email supported request issues. Review collected by and hosted on G2.com.

GL

Greg L.

Director of Product, Club & League

Consumer Services

Mid-Market (51-1000 emp.)

11/7/2016

"Simple & fast implementation"

4.5/5

What do you like best about WePay?

WePay team & documentation is great - we got up & running in less than 1 week. In addition, the flexibility of the APIs have allowed us to create a custom flow that has transformed our checkout experience. WePay's Account Management team continues to provide highly-responsive support as we enable new payment offerings. Review collected by and hosted on G2.com.

What do you dislike about WePay?

Reporting - I would like to see additional reporting capabilities in the WePay portal to give us additional ways to see data real-time with other filters and date ranges. Review collected by and hosted on G2.com.

EI

Verified User in Internet

Mid-Market (51-1000 emp.)

11/28/2016

"Payments integration for a global marketplace of high end, unique inventory"

3.5/5

What do you like best about WePay?

WePay has been a good partner, with a strong focus on understanding our business and supporting our partnership to ensure long-term success. What I have liked best about their solution has been their team's support of our goals and giving us attention - have never felt like just another customer with WePay. Review collected by and hosted on G2.com.

What do you dislike about WePay?

At times, their system has had reliability issues or other technology-related hiccups that have caused stress for us. In fairness, some of these challenges were specific to how we integrated with WePay - in our case there were certain problems that were unlikely to be a big headache for most of their customers, but were painful for us. Review collected by and hosted on G2.com.

Recommendations to others considering WePay:

Consider how much support you'll need from WePay post-integration. I think they're a strong contender when you are in need of a payment partner that will exceed expectations with their account management/support functions. Review collected by and hosted on G2.com.

What problems is WePay solving and how is that benefiting you?

Our marketplace lacked an on-site payment solution. Buyers had to settle up with sellers offline after the purchase was made. WePay has enabled us to direct users to pay through our site, significantly cutting down the time sellers had to spend chasing payments. Buyers were also able to pay much more easily, without some of the headaches/effort required for offline settlement. Review collected by and hosted on G2.com.

UF

Verified User in Fund-Raising

Mid-Market (51-1000 emp.)

4/26/2017

"WePay Review"

4/5

What do you like best about WePay?

Their quick support/delight team.

Easy to use and navigate through the WePay Dashboard

Review collected by and hosted on G2.com.

What do you dislike about WePay?

Lack of tracking on Check withdrawals.

Occasional downtime when payments are not able to be processed. Review collected by and hosted on G2.com.

Recommendations to others considering WePay:

Recommended. Review collected by and hosted on G2.com.

What problems is WePay solving and how is that benefiting you?

With WePay we are able to accept payments and also easily get our users those funds. Their delight team also makes it much easier to troubleshoot and come to resolutions, as compared to other processors who have longer SLA (24+ hours) Review collected by and hosted on G2.com.

FB

Felix B.

Founder

Sports

Small-Business (50 or fewer emp.)

4/26/2017

"Easy Payment Solution, Simple Merchant Account Setup"

4/5

What do you like best about WePay?

Super easy setup for new merchants......... Review collected by and hosted on G2.com.

What do you dislike about WePay?

No phone/chat support.......................... Review collected by and hosted on G2.com.

JD

Jessica D.

Director of Paid Media

Internet

Mid-Market (51-1000 emp.)

8/26/2016

"WePay makes managing finance extremely easy!"

5/5

What do you like best about WePay?

WePay monitors all transactions that are received or sent and offers tax documentation. I like that WePay is extremely user-friendly and has exceptional features for monitoring transactions. Review collected by and hosted on G2.com.

What do you dislike about WePay?

WePay has full access to your account and can deduct or add finances if a donator has filed a claim. WePay may need to adopt a more user-friendly form and assistance with open cases and rebuttals. I did not like that WePay automatically removes the finances from your account before the case has been settled. Review collected by and hosted on G2.com.

Recommendations to others considering WePay:

WePay is an extremely easy platform to use and integrates with nearly everything. The support team is very helpful and it is the most reliable platform I have used for money handling. Review collected by and hosted on G2.com.

What problems is WePay solving and how is that benefiting you?

It integrates with GoFundMe and other donation platforms with ease. It also helped to track transactions and any movement of finances. The tax information that is offered also helps with the next year's taxes and recording the spend. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/20/2016

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use and great customer service"

4.5/5

What do you like best about WePay?

Wepay has a very robust API. Our clients are able to use our platform and Wepay to create an easy checkout experience. The support team is very responsive and pleasant to work with. Daily Payouts is great for those who need quick payouts and off course the free ACH transfers. PCI compliance is kept up to date. The on boarding experience for new clients is very easy Review collected by and hosted on G2.com.

What do you dislike about WePay?

The console does not allow you to search for transaction number unless you have the email of the shopper. Orders can sometime stay pending for a day or so. Would be nice if they where approved quicker as additional actions may be pending until payment approved. Review collected by and hosted on G2.com.