Andre L.
AL
Andre L.
Owner
Small-Business (50 or fewer emp.)
"Great customer service."
5/5
What do you like best about WellnessLiving?

Great software with and an amazing customer support. Every time I need something done to improve my operations, WellnessLiving customer support is there for me. They are the best !! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I have been a customer for 3 years, there is nothing that I dislike. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Andre,

Thank you for sharing your experience and for being with us for three years—we truly appreciate your loyalty! We’re thrilled to hear that WellnessLiving has been a reliable partner in supporting your operations and that our customer support team has consistently delivered the assistance you need. It’s great to know that our branded app updates have been a smooth process for you and that our team has been there every step of the way.

Your kind words about our customer service mean a lot, and we’ll continue working hard to ensure you always have the tools and support you need to grow your business. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com!

Best regards,

Benjamin K.

Radiant H.
RH
Radiant H.
Owner
Small-Business (50 or fewer emp.)
"Great Customer Service!"
5/5
What do you like best about WellnessLiving?

The customer service is great and fast, especially when I have a tech question! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I wish the app was less expensive as I would love to add that feature. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Radiant,

Thank you for your kind words! We’re so glad to hear that our customer service team has been able to support you quickly and effectively—especially when it comes to technical questions. Your feedback means a lot to us.

It’s great to know that WellnessLiving is helping you run your yoga studio with a professional and capable booking and CRM system. We designed the platform to empower small businesses like yours, and it’s always rewarding to hear that it’s making a difference.

We appreciate your feedback regarding app pricing. While we aim to offer maximum value through a robust feature set, we understand budget considerations and are continuously evaluating our plans. If you'd like to explore options or learn more about optimization tips or our Partner Program, we’d love to help!

Best regards,

Benjamin K.

Dane S.
DS
Dane S.
Program Director
Small-Business (50 or fewer emp.)
"WellnessLiving x Adaptive Exercise"
4.5/5
What do you like best about WellnessLiving?

I enjoy the ease and simplicity of scheduling clients. I also like the ease with client access to scheduling circuit courses. The reports create a streamlined approach that saves a lot of time for our administrative work. Their customer service is fantastic also. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I haven't found much that I dislike about WellnessLiving. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Dane, thank you so much for sharing your kind words and for being with us for over six years—that truly means a lot to our entire team!

We are thrilled to hear that you enjoy the ease and flexibility of managing your client schedule, and that our reporting tools and mobile app have been helpful to your operations. It is always great to know that the improvements we continue to roll out are having a positive impact on your experience.

Your feedback is incredibly valuable to us, and we are so happy WellnessLiving has been a great fit for Adaptive Exercise. If there is ever anything you need, or if you would like to explore new features that may enhance your workflow even more, please do not hesitate to reach out.

Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com!

Best regards,

Benjamin K.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Will NEver Recommend This Company"
0/5
What do you like best about WellnessLiving?

I love the logo of the company. They did a good job sucking us in. Software is used across all locations in the United States. It has marketing automation features built in. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Everything else. Extremely nonresponsive. For our company, if something comes up, I shouldn't have to send 3 emails and never get a response. I shouldn't have to go to their Facebook for help out of desperation. Now I feel like we're stuck after migrating form another platform... I'm so upset by this . Review collected by and hosted on G2.com.

Lauren T.
LT
Lauren T.
Founder and CEO of Strutercize
Small-Business (50 or fewer emp.)
"Wellness Living Rocks"
5/5
What do you like best about WellnessLiving?

I feel no matter what time of day I can always send a message toWellness Living for help. And I have needed lots of help to get started. As I have been using the technology I get better and better and more confident in what I do. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I loved how in training I got one on one help, I wish that help was a little longer. I would have liked to stay connected to my original person who set me up. However, I know I can reach out at anytime. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Lauren, thank you for your wonderful review! We’re so happy to hear that you’ve had such a positive experience with WellnessLiving and that our support team has been there for you whenever you’ve needed help. It’s great to know that you’re feeling more confident and capable as you continue using the platform! We also appreciate your feedback regarding the training experience. We understand how having extended one-on-one support could make the transition smoother, and we’ll certainly take this into account as we work to improve our onboarding process. While we aim to provide ongoing support, we also encourage you to reach out to us at support@wellnessliving whenever needed, as we’re always happy to help.

Thanks again for sharing your thoughts! We’re here for you every step of the way. Best Regards, Benjamin K.

Emily B.
EB
Emily B.
Studio Founder, Licensed Massage Therapist, Pilates & Movement Teacher
Small-Business (50 or fewer emp.)
"Great for growing multi-service wellness studio!"
5/5
What do you like best about WellnessLiving?

We have used Wellness Living software for our business for almost four years, and I've been impressed with its ability to grow and evolve with our small business. We offer 1:1 appointments, small group classes, and workshops and this robust software meets all of these scheduling needs.

Wellness Living is different than any other software we have used. They make real effort as a company to communicate, answer questions, provide helpful resources, and listen to user feedback, and they are continuously striving to meet the needs of the businesses they serve and evolve with the industry. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Wellness Living is a robust system with many customizable features. This means setup takes some time, and it may have more settings than some businesses need. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Emily! Thank you for your glowing 5-star review! We’re thrilled to hear how we have supported your growing multi-service wellness studio over the past four years. It’s fantastic that our platform has met your diverse scheduling needs, from 1:1 appointments to group classes and workshops.

We’re especially proud to hear that our commitment to communication, helpful resources, and user feedback has stood out to you. Your kind words validate our efforts to continuously improve and evolve with the industry to better serve businesses like yours.

We appreciate your feedback about the platform's robust customization options. While setup can take time, these features are designed to empower businesses to tailor the system to their unique needs. Our team is always here to help streamline the process and ensure you get the most out of the software.

Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

Julieta R.
JR
Julieta R.
Doctor of Chiropractic
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about WellnessLiving?

We switched to Wellness Living after 10 years with another company and are extremely happy with the customer service provided. Staff members are friendly and responsive. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Some patients do not find it user-friendly. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Julieta, thank you for your kind words and for choosing WellnessLiving after 10 years with another system! We are thrilled to hear that our customer service team has been responsive and supportive. Providing outstanding service is our top priority. Your experience is exactly what we strive for.

We appreciate your feedback on patient notes. While notes currently need to be accessed individually, our robust client profiles and reporting tools help streamline tracking and management. We’re always working to enhance features based on user feedback, so we value your input!

As you may know, our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards,

Benjamin K.

Susan C.
SC
Susan C.
Front Desk Assistant
Small-Business (50 or fewer emp.)
"front desk experience is high"
5/5
What do you like best about WellnessLiving?

I check people in at the front desk of a yoga studio so I have to have great software.. I love Wellness Living both as a customer and as a checker inner. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I don't love the way the week view shows up in the website widget. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Susan, thank you for sharing your experience! We’re so glad to hear that WellnessLiving has been a great solution for both your front desk check-ins and your personal experience as a customer. Providing reliable and intuitive software for studio operations is a top priority, and it’s wonderful to know it’s working well for you.

We appreciate your feedback on the website widget’s week view. We’re always looking for ways to improve usability, and insights like yours help us refine our features. If you have any specific suggestions, we’d love to hear them!

It’s great to know that WellnessLiving is helping you track new and returning students—having a clear view of your client base is key to growing your community. If you ever need assistance, our 24/7 support team is always here and reachable at support@wellnessliving.com.

Best regards, Benjamin K.

Cameron E.
CE
Cameron E.
C.O.O.
Small-Business (50 or fewer emp.)
"Way better than out last CRM"
4/5
What do you like best about WellnessLiving?

I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Cameron,

Thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for—helping businesses run smoothly with a system that evolves to meet their needs.

We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements.

It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at support@wellnessliving.com.

Best regards,

Benjamin K.

Nicole P.
NP
Nicole P.
Owner
Small-Business (50 or fewer emp.)
"Great platform and app development"
4.5/5
What do you like best about WellnessLiving?

Wellness Living has been such a great change from my last CRM platform. It is SO much more user friendly and has an intuitive design to allow teaching your staff how to use it so easy. I love the text options and the white label app too. The app has taken my business to the next level for sure! :) Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

All CRMS are expensive. I wish prices would stay locked in. I wish my cilents could track attendance easily to hit milestones. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Nicole, thank you for your wonderful review! We’re excited to hear that WellnessLiving has been a great fit for your business and that the user-friendly design and white-label app have made such a positive impact. We’re also glad the text options have been helpful!

We appreciate your feedback on client attendance history and email customization. Your suggestions are very helpful as we continue to enhance our platform. We’re always looking for ways to improve the experience and will consider these features for future updates.

If you ever need further assistance or have more ideas to share, feel free to reach out to us at support@wellnessliving.com. We're here to support you! Best regards, Benjamin K.