Hi Natalie, thank you for your fantastic review! We’re thrilled to hear that WellnessLiving has been a 10/10 platform for you. Ease of use, ongoing updates, and reliable customer support are key pillars of our service, so knowing that your implementation was the easiest CRM transition you’ve experienced means a lot to us!

We appreciate your feedback regarding feature requests. While community upvotes help guide development, we also recognize the unique needs of larger businesses. Your insights are invaluable, and we’ll be sure to share them with our team as we continue improving the platform.

It’s great to hear that WellnessLiving is helping streamline efficiency for your business. If you ever have suggestions or need assistance, our 24/7 support team is always here and reachable at support@wellnessliving.com.

Best regards, Benjamin K.

Hi Nancy, thank you so much for this glowing review and for being a valued part of the WellnessLiving community for over 2.5 years! We are truly grateful for your continued trust and support since your migration from Mindbody, and we are thrilled to hear how our platform and team have contributed positively to your business journey.

It means the world to us that you recognize the dedication and quality we strive to provide—from the robustness of our system to the responsiveness of our customer service. Our goal is always to empower and support businesses like yours in growing and thriving.

We also appreciate your thoughtful feedback regarding reports, especially around tracking active members and clients more seamlessly. Suggestions like this are invaluable, and we will be sure to pass this along to our product development team for further review and potential enhancement.

We are so happy to be part of your journey and excited for what's ahead! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com!

Best regards,

Benjamin K.

Hi Edgardo,

Thank you for your thoughtful review! We are delighted to hear that you find our support beyond 10/10 and that the system’s continuous improvements and feature-rich platform have been beneficial for you. Our team is always working to enhance WellnessLiving to better serve businesses like yours.

We understand that the initial setup can be overwhelming, especially with so many options available. That is why our support team is always ready to assist and guide our customers through the process. We truly appreciate your patience and are glad to hear that our follow-ups helped make the transition smoother.

We also appreciate your feedback regarding pricing and will make sure to pass it along to the team. If you ever have any questions or need assistance, our 24/7 support team is here for you at support@wellnessliving.com.

Best regards, Benjamin K.

Hi Jason,

Thank you for your thoughtful review and for being with us over the years! We are thrilled to hear that WellnessLiving has been such a great fit for your swim coaching business and that the platform helps you manage both group and individual sessions with ease. It is always rewarding to hear how our system streamlines booking and supports businesses like yours in delivering a smooth customer experience.

Your note about the continuous improvements based on customer feedback is spot on—we deeply value suggestions from our users and strive to evolve in ways that truly serve your needs. If you ever have additional ideas or requests, we encourage you to share them through the Community Forum so our team can consider them for future updates.

Thanks again for your trust and support! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com!

Best regards, Benjamin K.

Hey Ron,

We appreciate the kind words! WellnessLiving is the all-in-one software solution for gyms and fitness studios. We've seen too many businesses run through hours of admin work juggling five or more different tools for individual tasks like emails, or scheduling or payments, etc each with their own logins and workarounds. WellnessLiving is one platform, one login, and all your different tools integrated and accessible in one place. Because our platform was built from the ground up with a focus on easy user experience, we've kept the ease-of-use factor and we've also been able to keep our costs really low compared to similar, piecemeal solutions using several different platforms. From our inception, we've used direct customer input to guide our attention as we've built new features and popularly-requested enhancements to the software. You'll be glad to hear that the the QuickBooks integration is one of those on the way, along with many others. Please visit us on our Community Forum, we'd love to get in touch to hear your thoughts and to keep you updated on the updates coming out soon! Thanks for choosing WellnessLiving.

Marina A. (Customer Advocate)

Hi Pamela, Thank you for your amazing review! We’re happy to hear how much you and your yoga studio love WellnessLiving. It’s wonderful to know that the platform’s intuitive design, ease of use, and branded app have been such a hit with both your teachers and students. We genuinely thank you for taking your time and sharing such a positive review.

We appreciate your feedback about customer service response times. While we strive to provide prompt support, we’re always looking for ways to improve. Your insights help us do better, and we’ll ensure your experience continues to be a positive one.

As you may already know, our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best Regards, Benjamin K.

Hi Toni, thank you for sharing such an amazing review! We’re thrilled that WL has been an integral part of your business since 2020. It’s wonderful to hear how the platform streamlines every aspect of your operations, from bookings to payroll and that your clients love the branded app! Knowing it’s become indispensable to them truly makes our day.

We’re so glad our responsive support team could guide you through the learning curve and ensure a smooth start. Your acknowledgment of our continuous improvements and community-driven updates is deeply appreciated—we’re always striving to make things even better for our customers.

Your recommendation means the world to us. If you ever need further assistance or have suggestions, feel free to reach out at support@wellnessliving.com. We’re honored to support your business and look forward to being part of your success for years to come! Best Regards, Benjamin K.

Hi Monica,

Thank you for your thoughtful review! We’re so happy to hear that WellnessLiving has made scheduling effortless for you and your staff. It’s great to know that our platform fits your business needs perfectly and has streamlined what used to be a time-consuming process.

It’s also exciting that you’re taking full advantage of our ecosystem, from the client app to FitBuilder and now our website builder! We love that you find value in the education and support we provide—we’re always here to help our clients grow and succeed.

We appreciate your feedback on response times through different channels. While email support allows us to track and resolve issues efficiently, we understand the need for quicker responses. Our team is always working to enhance communication, and we encourage you to explore our live chat and phone support options when you need immediate assistance.

If there's ever anything we can do to improve your experience, please let us know. Our 24/7 support team is always here at support@wellnessliving.com.

Best regards, Benjamin K.