--- title: Wellhub Reviews meta_title: 'Wellhub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Wellhub works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 101 scale: '5' date_modified: '2026-07-30' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Wellhub Reviews **Vendor:** Wellhub **Category:** [Employee Perks Software](https://www.g2.com/categories/employee-perks) **Average Rating:** 4.3/5.0 **Total Reviews:** 101 ## About Wellhub Wellhub (formerly Gympass) is a comprehensive corporate wellness platform designed to assist organizations in enhancing employee wellbeing through an integrated approach. Founded in São Paulo, Brazil, in 2012 and now headquartered in New York City, Wellhub has expanded its reach to 18 countries across North America, Latin America, and Europe. With a client base exceeding 50,000 corporate entities and over 5 million subscribers, Wellhub connects users to a vast network of wellness partners, facilitating more than 1 billion check-ins since its inception. The platform focuses on five key dimensions of wellbeing: Fitness, Mindfulness, Mental Health, Nutrition, and Sleep. By providing access to a diverse array of services, including gyms, studios, classes, and digital wellness applications, Wellhub enables companies to offer robust employee benefits that cater to various needs. Its flexible, multi-tiered subscription model allows organizations to tailor their wellness programs according to workforce demographics and budgetary constraints, ensuring that employees receive the support they require. Wellhub's mobile application enhances user experience by allowing employees to easily browse wellness partners, book classes, and check in for both in-person and digital services. This convenience not only encourages participation but also fosters a culture of health and wellness within the workplace. The platform compensates wellness partners based on verified usage, creating a transparent and accountable system that benefits all stakeholders involved. One of Wellhub's significant advantages is its ability to consolidate multiple wellness vendors into a single, integrated solution. This streamlining simplifies the management of employee wellbeing programs, allowing employers to offer a cohesive benefit that accommodates the diverse preferences of their workforce. By reducing barriers to participation and providing a range of options, Wellhub promotes higher engagement and improved wellbeing outcomes. This, in turn, enhances the overall employee experience, supporting organizations in attracting and retaining talent while boosting workforce performance. Overall, Wellhub stands out in the corporate wellness landscape by offering a versatile platform that meets the evolving needs of modern workplaces. Its commitment to employee wellbeing, combined with a user-friendly interface and a broad network of partners, positions Wellhub as a valuable resource for organizations aiming to foster a healthier, more engaged workforce. ## Wellhub Pros & Cons **What users like:** - Users commend Wellhub's **quick and helpful customer support** , which enhances their overall experience and satisfaction. (2 reviews) - Users appreciate the **flexibility and variety** of gyms that Wellhub offers, enhancing their workout experience anywhere. (1 reviews) - Users value the **approval speed** of Wellhub, receiving quick support and seamless access to gym options. (1 reviews) - Users appreciate the **extensive collection of gyms and wellness resources** offered by Gympass for holistic fitness support. (1 reviews) - Users appreciate the **flexibility and variety of gyms** Wellhub provides, enhancing their workout experiences even while traveling. (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) - Employee Benefits (1 reviews) - Flexibility (1 reviews) - Gift Cards (1 reviews) **What users dislike:** - Users express frustration with the **increasing price** of Wellhub, stating it lacks prior notice and affordable options. (2 reviews) - Users find the **limited activities** frustrating, as gym access is restricted during peak hours and daily visits. (1 reviews) - Users find the **limited availability** frustrating, especially during peak hours and with restrictions on daily visits. (1 reviews) - Users find the **limited features** of Wellhub restrictive, particularly with gym access and appointment constraints. (1 reviews) - Users find the **limited functionality** of Wellhub restrictive, especially regarding gym availability and visit frequency. (1 reviews) - Users express frustration over the **limited options** available with Wellhub, impacting value for money and choice. (1 reviews) - Login Issues (1 reviews) - Scheduling Issues (1 reviews) ## Wellhub Reviews ### 1. Variety of Studios, App and Plan Restrictions Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Ana R. | PM, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** One platform with a wide range of studios, offering a variety of activities **What do you dislike about Wellhub?** Each year, there seem to be more usage restrictions. For example, being limited to only 8 premium boutique visits per month feels too restrictive for the price of a platinum plan—especially since those studios weren’t even considered premium last year. At the same time, I’m paying more for what is essentially the same plan. It would also be great if all activities could be booked directly in Wellhub, without having to log in separately to the provider’s website, platform, or app. The app experience could use some refinement as well—for instance, allowing me to filter studios by favourites, showing fewer badge icons, and prioritising my preferred studios and classes. I’d also like the option to book classes abroad before I land in the city. **What problems is Wellhub solving and how is that benefiting you?** It’s convenient having everything in one place for booking, and I like that it gives access to a range of studios. **Official Response from Isadora from Wellhub:** > Hey there, Ana! Thank you so much for sharing your feedback with us. We're thrilled to hear you're enjoying the flexibility and variety the app offers! Regarding your concerns about usage restrictions, adjustments like these are made to maintain network quality and ensure fair access for all of our partners. We also hear you on the booking process and really appreciate your suggestions as we work to make the app better. While booking rules can vary by location, the vast majority of our partners offer in-app schedules so you can easily reserve your classes ahead of time right in the app! As a quick tip, you can also use the Favorites feature to view all your saved partners directly from your Profile tab. We're always eager to listen to your feedback, and we'd love to help you find some great options in your area to maximize your routine. Feel free to reach out to us through our Help Center, or send us a direct message on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here to help! ### 2. Wellhub Makes Fitness Access Easy with a Wide, Flexible Network **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha P. | Benefits Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** What I like best about Wellhub is how easy it makes it for our employees to access a wide network of gyms and fitness facilities in their local area. The platform and mobile app are intuitive and user-friendly, making enrollment and ongoing use simple. Compared to our previous vendor, Wellhub offers significantly more gym options along with reasonably priced membership tiers that provide flexibility for employees. Additionally, the implementation process was smooth and well-managed, resulting in minimal disruption to our workforce. **What do you dislike about Wellhub?** One area for improvement is employee communications. We have experienced instances where emails sent to employees contained inaccurate information, such as incorrect membership rates or FSA eligibility details. These errors created confusion among employees and required additional intervention from our benefits team to clarify the information. Improving the accuracy and review process for employee-facing communications would help create a better overall experience. **What problems is Wellhub solving and how is that benefiting you?** Wellhub is helping us provide employees with convenient access to a broad fitness network while also offering a free digital fitness option through a single platform. This has allowed us to consolidate multiple wellness and fitness vendors into one solution, creating cost savings for the company and a more streamlined experience for employees. By having both in-person and online fitness resources available in one place, employees can more easily access the health and wellness programs that best fit their needs and lifestyles. **Official Response from Isadora from Wellhub:** > Hi Samantha, Thank you for taking the time to write such a detailed review. It’s really great to hear that switching to Wellhub has made things easier for your team, and that having a wider network and a single platform has brought real value to your company. At the same time, we sincerely appreciate you bringing the issue regarding employee communications to our attention. We will share this directly with our Client team to ensure we improve this going forward. Thanks again for sharing your experience! For any questions or further discussions, our Corporate Support Team is always here to help. ### 3. Versatile Wellness Benefits with Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Maisha H. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Wellhub?** The versatility and the value. There are so many different benefits from health and wellness apps - tracking steps, monitoring calories, to a vareity of gyms all around the country. The best part is we will never pay for more than 50% of our employee headcount. **What do you dislike about Wellhub?** It would be nice to have a direct customer service line to reach out to. I can only think of 1 time that it was needed and I was able to get what I needed but it took a few days for them to get back to me for something that could have been resolved with a quick call. **What problems is Wellhub solving and how is that benefiting you?** We were looking for a health and fitness benefit for employees that provided more than just gym service as not all employees like to leave to work out. Wellhub has several apps included which is beneficial for employees who don't want to go to the gym. We also were looking for something that offered a good benefit that wouldn't break the bank. With Wellhub, we only pay for employees who enroll and for only up to 50% of our employee headcount so it makes it extremely affordable. **Official Response from Isadora from Wellhub:** > Thank you for the review, Maisha! We are thrilled to hear that Wellhub’s variety of wellness apps and gym access has been such a valuable and affordable benefit for your team. We also truly appreciate your honest feedback regarding our customer service. While we don’t currently offer a direct phone line, we are always working to improve our response times. For the fastest support, we recommend using the Live Chat feature in our Help Center (https://helpcenter.gympass.com/en-us) while logged in, as this often allows for quicker resolutions. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 4. Straightforward Fitness Access for a Distributed, Traveling Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** Our employees are spread all over the country, and they vary in gender, age, and needs. Since they also travel for work, this product lets them choose the gym, club, or fitness center that works best for them. On our end, all we have to do is upload a list to give them access. The process is straightforward, and the resources we need to provide take about five minutes per week. integration was literally seamless - couldn't have gone any smoother - this is a stand alone product but we're just barely launching our wellness program so that as we grow, this will continue to be an integral part of our ongoing wellness efforts **What do you dislike about Wellhub?** I can’t think of anything we dislike about the product. If I had to suggest an enhancement, it would be allowing members to pay to add their own family members. Some of our employees would like to include their families, but it isn’t in the company budget to cover family plans as well. **What problems is Wellhub solving and how is that benefiting you?** We have limited internal resources to run a full wellness plan, so this is truly a set-it-and-forget-it product. We promote it internally on our intranet and benefits portal, and the product takes care of the rest. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for the wonderful feedback! We’re thrilled that your team is getting so much value out of the benefit and taking full advantage of International check-ins. We hear you regarding family plans and company budget constraints. We know how important cost flexibility is for HR teams, and we really appreciate you sharing this perspective with us. Feedback like this helps us shape our future offerings! We love being your team’s wellness partner! If you need any assistance, please drop us a DM on Instagram (@wellhub) or X (@wellhubhelp), or reach out via our Help Center. We're here to help! ### 5. Lack of ROI and costly service not worth it and currently in RFP for new servicing **Rating:** 2.0/5.0 stars **Reviewed by:** Stephen L. | Assistant Vice President - People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** That our employees can get "free" gym memberships **What do you dislike about Wellhub?** That the majority of our monthly rate is a PEPM model in which we are charged for employees to simply get access to the system - but that access comes at no value to them unless we want to purchase a gym membership subsidy that can sign up for. So we are charged $4600 for essentially nothing. Then we are charged an additional $1600 a month for all of our employees to receive a "free" $11.99 membership at the basic level. However we have 500 employees, 230 subscribed and less than $100 who actively use the product. So the cost and ROI is not there - especially for the majority fo the costs which is the wellhub standard and gets you nothing. **What problems is Wellhub solving and how is that benefiting you?** None. When we were self insured maybe you could say it encouraged more healthy behavior but were a healthcare company and offer free healthcare so that outweighs a gym membership. **Official Response from Isadora from Wellhub:** > Hi Stephen, thank you for sharing your feedback here on G2. We completely understand your frustration regarding the PEPM pricing model and your team's current ROI. When engagement doesn't align with your investment, it’s not the outcome we want for our partners. We understand our SMB team is currently in direct contact with your company to address these concerns. We will definitely work with you to provide all available options to optimize your partnership and maximize the value of your investment. Additionally, even outside of corporate subsidies, we do want to point out that your employees save at least 30% compared to standard individual gym memberships. To help boost your active user numbers, our team is also actively working with you on tailored employee engagement strategies to drive awareness and utilization. We are fully committed to building a successful partnership and turning this experience around for you and your team! If you need any further help, your SMB Manager is available to provide a resolution for you. ### 6. Great Wellness Access, But the Challenge Feature Still Feels Stuck in Beta, Customer Support sucks **Rating:** 3.0/5.0 stars **Reviewed by:** Eryn R. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** Easy access to gyms near you and tons of opportunity for wellness right in the app without having to leave your home **What do you dislike about Wellhub?** Challenge feature has been in beta for 6+ months, we signed up with the understanding that this would be improved.We’ve rolled out a few challenges internally at Cage & Miles, and overall engagement is low. We’re getting consistent feedback that the current format isn’t very balanced or inclusive. For example, some users dominate through high-volume activities (like 100+ bike rides), while others miss out on points if their gym isn’t integrated with Wellhub. Are there any updates on when Challenges will move out of beta? Also, is there any roadmap for more inclusive formats like active minutes, intensity-based scoring, or other ways to level the playing field across different fitness types? **What problems is Wellhub solving and how is that benefiting you?** Options for wellness - some employees can't afford gym memberships, reduces stress and helps with employee engagement **Official Response from Isadora from Wellhub:** > Hi there, Eryn! Thank you for sharing your feedback. We’re happy to hear your team is enjoying the variety of gym and at-home wellness options. We hear your concerns about the point structure in the Challenges feature. Currently, points are earned through tracked steps and Wellhub check-ins. Our goal is to make Challenges a motivating experience for everyone, regardless of their fitness style. Thank you for your patience as we continue to refine our features. If you’d like to discuss how to better tailor your internal challenges for Cage & Miles, please don't hesitate to reach out to our Partnership Team: https://helpcenter.gympass.com/en-us/contact?form-id=partners. We're here to help! ### 7. Simplifies Gym Access and Workouts Effortlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel S. | Customer Support Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I like that Wellhub makes going to classes and working out easy by gamifying the experience. It also helps me roll out challenges for our employees and cuts down my workload a lot. It's a really good benefit that I don't have to put a ton of time into administering. **What do you dislike about Wellhub?** I would like for there to be more challenge options or more customization when it comes to challenges. I would also like to see better filters when it comes to looking at classes and gyms in the area. For example, there is a 19-mile distance radius when I really would only realistically go to classes within four miles of my home or work. So being able to filter that would be really helpful. **What problems is Wellhub solving and how is that benefiting you?** Wellhub lets me manage my fitness classes and gym visits with one membership, saving money on multiple memberships. It eases class access, gamifies workouts, supports rolling out challenges for employees, and reduces my administrative workload. **Official Response from Isadora from Wellhub:** > Hi Rachel! Thank you for sharing your thoughts with us. It's great to hear that your team is loving the variety on Wellhub and that the challenges are making team building easier and more fun! To help with finding nearby locations, you can use the Map view under the Explore tab (top right corner) to zoom directly into your area. We've also taken note of your feedback regarding the challenges to help guide future updates. Let us know if you need any assistance with the map or anything else! You can reach our support team anytime at https://helpcenter.wellhub.com/ or via DM on Instagram (@wellhub) and X (@wellhubhelp). ### 8. Diversity of Content with Ease and Discounts **Rating:** 4.5/5.0 stars **Reviewed by:** Matheus S. | Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** The experience with Wellhub has been very pleasant, with various content and apps available. The facilitation and discounts are super amazing. The easy access to physical activities and support on mental and financial health topics is great. Additionally, the platform always brings new features and new apps, which I really like. The offering of services and products is well-suited to the audience, with a lot of diversity and covering important health aspects. **What do you dislike about Wellhub?** I feel that there is a need for more financial health apps, especially with the popularization of sports betting. I also think there should be more encouragement for non-physical sports apps, like chess. Furthermore, I question the need to use corporate identification for registration, as do some of my colleagues. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub for easy access to physical activities, mental health, and financial support while working from home. The setup was simple, but some colleagues question the use of corporate identification. **Official Response from Isadora from Wellhub:** > Hi Matheus! Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the variety of apps, the mental and financial health support, and how easy it was to set up while working from home. Knowing that Wellhub is making a positive impact on your daily routine truly means the world to us. We also really appreciate your constructive suggestions regarding expanding our financial wellness and mind-sport offerings like chess—ideas like these help us grow and tailor our platform to what our members care about most! As for corporate identification during sign-up, because Wellhub is provided as an exclusive employer-sponsored benefit, we use specific details (like a work email or employee ID) to verify eligibility with your company's HR system so we can safely unlock your benefit. That said, once registered, members can easily update their primary contact to a personal email in their settings if they prefer! Thanks again for being a part of the Wellhub community. If you or your colleagues ever have additional questions or need assistance, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 9. Affordable Wellness That Works for Real Life Without Being Tied Down **Rating:** 5.0/5.0 stars **Reviewed by:** Mariann M. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I really enjoy the flexibility of being able to visit multiple gyms throughout the month, without feeling tied down to just one location. **What do you dislike about Wellhub?** One limitation is that many higher-tier gyms are only available on more expensive plans, which can still be a cost barrier. It would also be helpful to allow more than one check-in per day for added flexibility. **What problems is Wellhub solving and how is that benefiting you?** Wellhub is helping address cost and accessibility challenges we’ve seen across our workforce. Traditional gym memberships can be expensive and limiting, especially for employees with families. By offering a range of options at different price points, including a no-cost entry level and discounted plans for family members, Wellhub makes wellness more affordable and inclusive for our teams. On a personal level, my schedule can be unpredictable, so committing to one gym has always been a challenge. With Wellhub, I have the flexibility to choose what works best day-to-day, which helps me stay consistent without adding extra cost or stress. **Official Response from Isadora from Wellhub:** > Hi Mariann, Thank you so much for the 5-star review and for sharing your experience with us! It’s wonderful to hear how much value Wellhub is bringing to both your organization and your personal routine. We also really appreciate your constructive feedback regarding higher-tier gym pricing and the one check-in per day limit. If you or your team ever need anything, have questions, or would like to discuss the best options for your employees, please reach out to our Help Center or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re always here to support you! ### 10. International Benefit with Easy Setup, But Onboarding Could Be Improved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I like that Wellhub can be used in multiple places and that it is international. We have a team located in various countries and cities, and when the team travels for work or vacation, they can continue using the service, which they value a lot. Additionally, the initial setup of Wellhub was very easy for our team. **What do you dislike about Wellhub?** The onboarding of new employees is not entirely clear. When they are sent the proposal, they are told about monthly or annual commitment. Since PropHero pays for the plan, some do not realize and choose the annual option. If they choose annual, WellHub continues to charge them in case of disconnection. This should be better indicated and alert that PropHero only covers the plan while they are employees, and that if they choose a longer commitment, it will be charged to their personal card in case of disconnection. **What problems is Wellhub solving and how is that benefiting you?** It offers a quality benefit aligned with the interests of my team. It is international and can be used in multiple locations, which is valuable for a team situated in various countries and cities. **Official Response from Isadora from Wellhub:** > Hi there, Thank you so much for your review! We’re really glad to hear that your team is getting great use out of the international check-in feature. We also really appreciate your honest note about onboarding and subscription clarity. We’re passing this straight to our Product team to evaluate future improvements. If you ever need a hand with your account, want help with onboarding, or just feel like sharing more thoughts on this, please don't hesitate to reach out to our Corporate Support Team. We’re always here to listen and help! ### 11. A Daily Boost for a Healthy Life **Rating:** 5.0/5.0 stars **Reviewed by:** Armando G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I use Wellhub to take care of myself and promote a healthy lifestyle in my company. It helps me reach all employees equally, regardless of location or schedule. Its main attraction is that its content is constantly updated. It is current, entertaining, for all audiences, and 100% applicable. Wellhub has become another routine in my daily life. It is the healthiest way to start the day. Starting the day with a healthy tip, a series of stretching exercises, a moment of meditation, or simply responding to a challenge is a healthy habit. Moreover, it is healthily addictive. I like everything about Wellhub. **What do you dislike about Wellhub?** Perhaps the meditation-mindfulness section could have more varied content. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to take care of myself and promote a healthy lifestyle in my company. It helps me reach all employees regardless of location or schedule. **Official Response from Isadora from Wellhub:** > Hey there, Armando! Thank you so much for taking the time to share your thoughts with us. We truly appreciate your honesty, and we love hearing that Wellhub is helping bring you closer to your team! We've also taken note of your suggestion regarding meditation apps. Feedback like yours is super helpful as we work on expanding our partners and improving the app experience. If you ever have any questions or need assistance, our team is always happy to help via the Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. ### 12. Convenient Fitness Classes and Health Tracking on Your Schedule **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal E. | Manager, Benefits, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** I like having access to some premium apps and online fitness classes. Since I’m usually busy and can’t always make it to the gym, this gives me a convenient way to track my food and overall health, and still fit in workouts whenever it works for me. The product is a little pricey in my opinion, but it offers a great benefit. **What do you dislike about Wellhub?** The sign-up process isn’t as smooth or straightforward as I’d like. I also don’t like that I can’t narrow down the gyms in my area to anything more specific than a 20-mile radius, which makes it harder to find options that are truly nearby. **What problems is Wellhub solving and how is that benefiting you?** We’ve had a gap in offering a gym membership benefit because our employee population is spread across the globe. Wellhub is helping us fill that gap, at least for our U.S. population. **Official Response from Isadora from Wellhub:** > Hey there, Crystal! Thank you for sharing your experience! It’s fantastic to hear that Wellhub is providing a great benefit for your team and giving you convenient access to top health and fitness apps. We hear you on the location filtering! To narrow down your search beyond the default list radius, head over to the Explore page in the app and open the Map view (bottom right corner). This lets you adjust the radius to easily spot options nearby. Thank you as well for the feedback on the sign-up process—we’re always working on making onboarding smoother! If you ever need support or have questions, please drop us a DM on Instagram (@wellhub) or X (@wellhubhelp), or visit our Help Center. We’re always here to help! ### 13. Variety and Flexibility for Workouts **Rating:** 5.0/5.0 stars **Reviewed by:** Agustin G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I like the variety of options that Wellhub offers, both in the places to go and in the included apps. Being able to train in different gyms in various locations is a great advantage, especially for the days I'm at the office, at home, or traveling. Additionally, the app that tracks my routines and progress is very helpful to me. The initial setup of Wellhub is super easy and intuitive. **What do you dislike about Wellhub?** I would like there to be more gyms included in the payroll, as well as sports centers that have soccer fields or grills. **What problems is Wellhub solving and how is that benefiting you?** Wellhub allows me to train in different gyms in various locations. The variety of options in places and applications is useful on days when I am at the office, at home, or traveling. An app that manages routines and progress is a great help. **Official Response from Isadora from Wellhub:** > Hi Agustin, Thank you so much for the 5 stars! It’s awesome to hear how well Wellhub fits your routine, whether you’re working from home, in the office, or traveling. Hearing that you found the setup easy and are getting so much value out of the partner apps and progress tracking honestly made our day. Regarding your suggestion about sports centers with soccer fields or social spaces like grills, we're constantly working to expand our network, and you can actually help us bring your favorite local spots onboard! In the Wellhub app, just head to Profile > tap the gear icon for Account > scroll down to Support and tap Refer partner. Our team will reach out to them to explore a partnership. Thanks again for being such a great part of the Wellhub community. If you ever need anything, feel free to reach out via our Help Center or drop us a DM on Instagram (@wellhub) or X (@wellhubhelp). ### 14. Lots of Gym Options for a More Varied Workout Routine **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew F. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** There are lots of gym options, which lets me add plenty of variety and diversity to my workout routine. **What do you dislike about Wellhub?** The filtering options could definitely be improved. I live in Brooklyn, so seeing gym options up to 17 miles away isn’t very helpful. I think Wellhub is priced at the top end of the range. If Wellhub considered raising the price materially, I believe as an organization we would be forced to end our partnership. **What problems is Wellhub solving and how is that benefiting you?** It encourages employees to live healthier lives and decreases the obstacles and cost to gyms and work out classes **Official Response from Isadora from Wellhub:** > Hi Matthew, thank you so much for the wonderful feedback! We’re thrilled to hear that you love the variety and flexibility Wellhub brings to your routine, and that it’s encouraging you and your team to live healthier lives. Regarding class filtering, by default, the list view shows options up to 19 miles away. In walkable cities like NYC, the map view may be more helpful! You can find the Map icon at the bottom right corner of the Explore page to easily adjust your radius and find spots right nearby. If you need help with anything at else, please send us a direct message on Instagram (@wellhub) or X (@wellhubhelp), or drop by our Help Center. We're happy to help! ### 15. One Contract, 20,000 Gyms: Flexible Benefit for Employees and Families **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Wellhub?** One single contract providing access to 20,000 gyms/studios in the US, plus a robust array of partner apps. Flexibility for employees to upgrade, downgrade, or cancel at any time. Ability to extend the benefit to family members, to extend the reach beyond just employees. **What do you dislike about Wellhub?** Inability to choose for our specific population which partner apps are included within the partner app network. Frequent changes in pricing. The removal of Equinox which we heard a bit of employee noise about. **What problems is Wellhub solving and how is that benefiting you?** Wellhub helps fill gaps in our suite of benefits where we do not have other solutions. For example, the Clue app provides women's health support, and the substance disorder apps provide substance support, where we don't otherwise have point solutions. We also feel it is a very equitable benefit fo our full 55,000 person population no matter where they live in the US as everyone has access to the partner app network. **Official Response from Isadora from Wellhub:** > Hi there! Thanks for taking the time to share your feedback. We are thrilled to hear that Wellhub is helping to fill important gaps in your suite of benefits for your 55,000 employees and their families—especially with holistic point solutions like Clue and substance support apps. We appreciate your honest insights regarding our network and pricing. To ensure we maintain the highest quality of service, updates on the price are made periodically, following the expansion of our partnerships, from great gyms and studios to amazing supportive apps, in an all-around holistic approach. But we recognize that changes in partners and pricing adjustments can create some buzz among employees, and we strive to inform account holders at least 30 days ahead of time to avoid any unforeseen circumstances. If you or your employees ever need further assistance or want to share more details, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always here to help! ### 16. Wellhub’s HR Portal: Easy Administration, Great Value, and Constant Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** The program and services are unlike any other in the USA. The ease of use, the value and the continuous improvements separates Wellhub from any of it's so-called competitors. The HR Portal is a one-stop shop for adds/edits to eligibility, current month and prior month/years reporting and the ability to send specific or all employees promo emails from within the platform make the administration very easy and user friendly. **What do you dislike about Wellhub?** I do not dislike any aspect within reasonable expectations. **What problems is Wellhub solving and how is that benefiting you?** The design of the Wellhub program allows our employees to find activity/movement/exercise that they truly enjoy doing thereby reducing the excuses for not visiting the gym or studio and for not using one of the numerous high-quality apps. **Official Response from Isadora from Wellhub:** > Thank you so much for the fantastic review on G2! We are thrilled to hear that our HR Portal and reporting tools make managing eligibility and promo communications effortless for your team. Empowering administrators while giving employees access to fitness options and high-quality apps they truly love is exactly our goal. If you or your team ever need support, please reach out via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp). Thank you for being a valued Wellhub partner! ### 17. Comprehensive Wellness, Affordable and Employer-Sponsored **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Wellhub?** I appreciate Wellhub for its affordability and the all-in-one functionality that allows us to have everything in one app, including mental health, physical health, and overall well-being. I really like that it's employer-sponsored, which means employers can cover some of the costs. It's also great that I can share it with family members, which means they too can benefit by getting healthy and managing different aspects financially and mentally. The setup was pretty easy, and we were able to launch it successfully. **What do you dislike about Wellhub?** In my area, even though I have the most affordable plan, there aren't many gyms, so I feel some are left out. Also, I think Wellhub could expand who we can share the app with, like more than just parents and kids. It needs to consider that not everyone has kids or parents who are tech-savvy. It would be better if it allowed sharing with household members or just having the option to share with three people. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to provide a one-stop app for my team's mental, physical, and financial wellness. It's affordable, employer-sponsored, and lets me share benefits with family, promoting well-being without needing multiple apps. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for taking the time to your feedback with us. We’re thrilled to hear that you and your team are enjoying the all-in-one experience for your physical, mental, and financial well-being, and that your family is benefiting from the plan as well! We also really appreciate your constructive notes regarding our gym network and family eligibility. Since Wellhub is a corporate benefit, dependent eligibility guidelines (such as partners/spouses and children) are set in coordination with HR teams and company policies. If there are specific gyms or studios in your area that you’d love to see on Wellhub, please feel free to submit a partner referral through your app, so our team can look into adding them! If you or your team members ever need further assistance or have additional questions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 18. Flexible Wellness Program with Room for UX Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kaylie D. | People Operations & Benefits Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Wellhub?** I like that Wellhub provides the flexibility to try different gyms and studios at one tiered price, which is really convenient. There are multiple tiered options that suit different wellness routines and lifestyles, which is great. It also offers our employees access to wellness classes or gym sessions they love at a discounted price, providing more flexibility at the same cost. The initiative is fantastic because it reminds companies to focus on employees' mental wellbeing, helping them try new workouts and stay active, which I think is really important. **What do you dislike about Wellhub?** I think the check-in process can be improved from a user experience. If you book a class and you forget to check in on the app, Wellhub freezes your account and users have to pay an extra fee on top of what they already pay monthly to unfreeze their account, just to be able to book classes again. **What problems is Wellhub solving and how is that benefiting you?** Wellhub helps us provide employees with affordable access to wellness classes and gyms they love, offering flexibility to visit different studios within the same tier. It's a company-sponsored benefit that supports employees' well-being. **Official Response from Isadora from Wellhub:** > Hi there, Kaylie! Thank you so much for your feedback! We love seeing that you and your team are enjoying the flexibility and variety Wellhub offers. Regarding the check-in issues, we completely understand how frustrating it can be if you forget to check in while heading into a workout. To help make things easier, we recommend enabling push notifications in the app so you’ll always get a friendly reminder! Also, just a quick tip: you can still check in up to 30 minutes after your class ends in case it slips your mind when you first arrive. If you ever run into any trouble, our team is always here to help! You can reach out to our Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here to support you! ### 19. Strong Benefit Overall, Some Downsides **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Wellhub?** Wellhub is one of our benefits that is best received by our employees - the value that they get from us covering the Gold plan is exponential compared to offering the same amount as a stipend (which is why we moved over in the first place). Not sure if it would be as meaningful of a benefit in smaller cities though. **What do you dislike about Wellhub?** The UI/UX is fine at best and honestly could us a lot of improvements, but it works most of the time (which I guess should be the bare minimum but in years past it's been far worse). The customer support is honestly really difficult to get ahold of remediation for any issues takes a while - we had some problems where users were being charged after being terminated but did not have access to the account to cancel and also weren't able to contact support. **What problems is Wellhub solving and how is that benefiting you?** We wanted to offer stronger non-medical benefits to our employees and health perks are really important to us. We've found that Wellhub strikes a good balance for our employees and has strong ROI for us **Official Response from Isadora from Wellhub:** > Hi there! Thanks so much for such a detailed and honest review. We’re so happy to hear that covering the Gold plan has been such a hit with your team and is delivering a strong ROI, that’s exactly the kind of impact we’re shooting for! We also really appreciate you being upfront about our UI/UX and customer support. We’re always working to smooth out the app experience, and we’ve taken serious note of your frustration regarding billing issues after an employee is offboarded. We want those transitions to be as seamless as possible for you. If you still have any pending issues with terminated accounts or want to dive deeper into your feedback on the app, please reach out to our Help Center (https://helpcenter.gympass.com/en-us/contact) or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you! @Lanna Marcondes ### 20. Great Workout Variety, Easy Booking, and Solid Value **Rating:** 4.0/5.0 stars **Reviewed by:** Cher M. | Chief of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Wellhub?** The product offering and range of different workouts. I also love the price offering and how easy it is to book. **What do you dislike about Wellhub?** The product functionality could be better, better filtering options, distance measurements, and ability to adjust time zones correctly. I do not like that if I accidently forget to check in and provide proof, I dont get my points and it messes up my streak and shows up as a "no show". The ability to pull the invoice (and understand it) is painful as the admin. The support could improve from end to end. **What problems is Wellhub solving and how is that benefiting you?** The pricing and range of workouts available makes it great for our culture. I love model of tiers and subscription pricing rather than credits. **Official Response from Isadora from Wellhub:** > Thanks for sharing your experience, Cher! We’re thrilled to hear that the variety and value of the platform are working well for you. We understand the challenges you’ve faced with product functionality, check-in policies, and administrative invoicing. Please know that we take this feedback seriously as we are actively working to enhance the app! We appreciate your honesty and for helping us make the platform better for everyone! ### 21. Easy Gym Access and Premium Apps, but Limited Gym Coverage and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mandi H. | Employment Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** the ease of use for gym network access and the premium apps **What do you dislike about Wellhub?** there are some major gyms in the area that have not joined wellhub. sometimes it can be hard to express the value of wellhub to employees if they are just looking at the cost as the one gym that they go to and seeing that the price is the same to have wellhub vs. a direct gym membership. There is also the lack of being able to talk to a real person when you have an issue with your account. Employees have expressed frustration with this. **What problems is Wellhub solving and how is that benefiting you?** providing a robust wellness benefit that can be accessed by employees and their household members. **Official Response from Isadora from Wellhub:** > Hi Mandi! Thank you so much for sharing your feedback with us. We’re thrilled to hear that you and your employees are enjoying the wide variety of partners available on the app! We appreciate your comments regarding our support as we are continuously working to improve our services to provide a more enjoyable and seamless experience for all our users. It’s also worth noting that Wellhub offers access to a massive network of apps, studios, and gyms for one price offering much more flexibility than a traditional single membership. Whether you’re at home or traveling across the country, you can take your wellness routine with you! If there is a favorite local partner not yet in our network, we encourage you and your team to refer them directly through the app. Our team will reach out to them to try and make it happen. If you need any guidance on how to refer a partner or have other questions, please reach out via the Help Center at https://helpcenter.gympass.com/en-us. or our social media channels on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always ready to help! ### 22. Versatile Wellness Platform with Room for App Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jill E. | HR Operations Analyst, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I love that any employee, regardless of geographical location, can utilize Wellhub, and they can adapt it to whatever fits their wellness journey. So if they're more into working out, they can use it for that. If they're more of a yogi or someone who likes to meditate, they can use it for meditation. Employees also have the opportunity to upgrade if they want more access to more resources. **What do you dislike about Wellhub?** I think the app needs improvement. I personally had a hard time logging in and resetting my password. It's also confusing that I have to check-in on the app and at the workout class. I think they need to find a way to connect those two systems to make it a more seamless process. So the app and the app usage could use improvement. **What problems is Wellhub solving and how is that benefiting you?** Wellhub provides wellness benefits like workout classes, mental health options, financial resources, and weight management for staff, enhancing employee wellness. **Official Response from Isadora from Wellhub:** > Thank you so much for your feedback! We love that you’re seeing the value of our 'one-stop-shop' approach—whether your team is into high-intensity workouts, yoga, or mental health resources like meditation. We sincerely apologize for the frustration you faced with logging in; we know how a password reset hurdle can slow down your momentum. We’re also taking your feedback about 'double check-ins' to heart. Currently, checking in on the app ensures our partners are paid correctly and your visit is recorded. And if you're ever stuck on a login screen, a quick tip is to ensure your phone’s default browser has cookies enabled, as this solves most 'spinning' or login loops! We’re committed to making the app as versatile as the workouts it offers. If you still have trouble with your account or want to share more specific app suggestions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). ### 23. Comprehensive Gym Access with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I like Wellhub because it's super interactive, and I really do like the colors of it. The layout is great, and I particularly appreciate the map feature where I can see what gyms are in a specific area, which is especially helpful when I'm traveling. The ability to add a gym or sign up for a class directly in the app is pretty amazing. **What do you dislike about Wellhub?** I think it would be better if I could see the check-in barcode or at least a grayed-out area where that button would appear before I get to a gym partner. I also think having to download a separate app isn't the worst thing, but it can become overwhelming with multiple logins and creating separate accounts. Better integration with partner apps would improve the experience. Also, the billing process could be simpler with clearer distinctions between annual and monthly billing. As an administrator, this lack of clarity makes it hard to manage subscriptions for our employees. The initial setup was tricky, with pricing implemented that wasn't applicable to our employees, leading to a frustrating back and forth and a rocky start. It was particularly frustrating from a customer service standpoint as we had already advertised pricing to our staff and were told two months later that it was incorrect, which was just honestly unacceptable. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to visit multiple types of gyms, which is really cool. It also gives me premium access to apps I enjoy. **Official Response from Isadora from Wellhub:** > Hi there! Thank you for the detailed review and for highlighting what you like about our layout. We truly appreciate your feedback regarding app integrations and check-in visibility, as it helps us understand what our members want most as we continue working to improve our service. We also hear you loud and clear on the administrative side, and we are sorry to hear about the rocky onboarding start. We'd love the chance to carefully review your administrative account and provide all the support you need, so please don't hesitate to reach out directly through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 24. Effortlessly Centralizes Fitness and Wellness Access **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | HR Predictive Analytics Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** I really like the ease of usability with Wellhub; it's very easy to use and simple to understand. The app offers great flexibility, allowing me to go to different fitness centers in various locations. Their support team is also very good, which adds to the overall positive experience. **What do you dislike about Wellhub?** I would say sometimes the app's functionality gets glitchy. It's a little difficult sometimes to navigate when you need to make changes to your account. It takes you to your native phone's Internet browser, and I think sometimes that feels a bit cumbersome. **What problems is Wellhub solving and how is that benefiting you?** Wellhub allows me to go to different fitness centers and access various wellness resources easily. **Official Response from Isadora from Wellhub:** > Thanks for the great review, Joe! We love knowing that Wellhub makes it easy for you to access fitness options wherever you are, and we're glad our support team has been there for you. We hear you loud and clear on the browser redirects, we know those extra steps add unnecessary friction when you want to update your account, We appreciate your feedback, as insights like yours help us continuously polish the app experience. Feel free to connect with us at https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp) if you ever need help with anything! ### 25. Excellent discount and a very comprehensive app: design, functionality, and content **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** First of all, the discount offered to us as employees of Ferrovial is, to say the least, very noteworthy. I really like the app itself, I love the design, the functionality, and the content; everything is made to provide a very good user experience. Additionally, it offers many conveniences and content beyond the gyms. **What do you dislike about Wellhub?** In the last year, the price has increased... It would be good if it recommended classes or activities according to your body type or goal, to further personalize the app. **What problems is Wellhub solving and how is that benefiting you?** Sedentary lifestyle (spending many hours sitting in the office), lead a healthy lifestyle compatible with family, friends, hobbies... **Official Response from Isadora from Wellhub:** > Hi there! Thank you for taking the time to leave your detailed feedback. We’re so glad to hear that you’re enjoying the app and the variety of options it brings! We completely understand your concerns regarding the price increase. Adjustments like these happen occasionally so we can keep our network competitive, fair, and high-quality for both our members and partner facilities. We also really appreciate your thoughts on class recommendations, and we’re taking that note back to our product team as we continue to make improvements. In the meantime, you can easily filter classes by specific activities directly in the Explore tab! If you need help with filtering or have any other questions, our support team is always here for you at https://helpcenter.wellhub.com/ or via DM on Instagram (@wellhub) and X (@wellhubhelp). We’re happy to help! ### 26. A Flexible Fitness Benefit: One App for Many Gyms and Workouts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The best thing about Wellhub is the ability to offer a benefit to staff that allows them to try out new gyms and have access to a variety of workouts to stay fit in just one app. **What do you dislike about Wellhub?** The unexpected price increases that happen every year. Staff often reach out asking why the increase. Also, when there are black outs with the app, participants are not notified so there are lots of questions. **What problems is Wellhub solving and how is that benefiting you?** Wellhub helps us to offer a benefit to staff that they can use across the state. We have offices in different parts of the state so it's an equal benefit that they can use at a gym that's convenient for them. This is very beneficial because it allows us to offer wellness benefits to all staff without having to reach out to different gyms individually across the state. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for sharing your feedback with us. We’re thrilled to hear that you and your team are enjoying the flexibility Wellhub provides! We hear your concerns regarding the price change. To ensure you continue to enjoy a comprehensive wellness experience, we’re always expanding both the quantity and quality of partners available for your use—from access to premium gyms and studios to specialized mental health support. We always aim to communicate any pricing updates to our users well in advance so there are no surprises. We’d also like to learn more about the 'blackouts' you mentioned so we can investigate this further for you. Please reach out to us via our Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here to support you! ### 27. Excellent Gym and Class Access That Boosts Employee Wellbeing **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna G. | Global Benefits Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I love the access to various gyms and classes for myself! Our employee base really loves it as we subdize up to the basic tier and feel like it really encourages employee wellbeing. **What do you dislike about Wellhub?** I think the customer support via robot is very frustrating. Sometimes I just need to connect quickly to a live person. I also sometimes feel like our account team doesn’t provide the strongest, hands on support. **What problems is Wellhub solving and how is that benefiting you?** I hope the cancellation policy can be updated. I understand when employees cancel last minute but sometimes studios change schedules or cancel classes and there’s no workaround on the app. **Official Response from Isadora from Wellhub:** > Hi there, it’s great to hear that your team is loving the subsidized plans and prioritizing their wellbeing! We appreciate your feedback regarding our support as we are continuously working on improving our services to provide an enjoyable and seamless experience for our users. Regarding class cancellations: we definitely want to help when things don't go as planned! If a studio changes their schedule or an employee has an emergency, please encourage them to reach out to us directly via our Help Center or social media channels so we can assist! Thank you for helping us grow and improve ### 28. Flexibility Meets Value: Ideal for Frequent Fitness Enthusiasts **Rating:** 5.0/5.0 stars **Reviewed by:** Mary M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I really enjoy the flexibility of Wellhub, offering a variety of classes I can go to. I love that I can access fitness studios that typically cost about $300 a month for just $150, allowing me to explore different activities. This affordability and diversity in offerings feel fabulous to me, making Wellhub a pretty awesome choice. I'm also pleased with how easy and seamless the setup process was with no complaints there. **What do you dislike about Wellhub?** The interface of the app can be a little clunky. Sometimes searching for classes for specific activities like Pilates or weightlifting can be a little challenging. **What problems is Wellhub solving and how is that benefiting you?** I appreciate Wellhub's flexibility and affordability, which lets me access diverse fitness classes multiple times a week at a fixed rate. It's an economically efficient option for someone like me who exercises almost daily. **Official Response from Isadora from Wellhub:** > Hi Mary! Thank you so much for sharing your experience here on G2. We are thrilled that you’re enjoying the seamless setup and that our platform is providing you with the affordability to explore premium studios and diverse classes, getting value for a fraction of the cost is exactly what we aim for! If you ever need assistance with anything, feel free to reach out to us via our Help Center at https://helpcenter.gympass.com/en-us or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 29. Easy to Use, Great Team Communication, and Plenty of App and Gym Options **Rating:** 5.0/5.0 stars **Reviewed by:** LeAnn M. | Benefits Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** Ease of the system, the team, communications are provided to us, so many options in apps and gyms **What do you dislike about Wellhub?** Not all gyms are ready to opt in so there are not many options in my area. **What problems is Wellhub solving and how is that benefiting you?** Wellhub is reaching out to gyms on our behalf, working on relaunches, getting us new communications, adding new apps **Official Response from Isadora from Wellhub:** > Hi there, LeAnn! Thank you for sharing your experience with us! It’s awesome to hear that you love our communication, the ease of the platform, and our digital app selection. We hear you on wanting more physical gym options nearby! Our team is actively working to onboard new venues every day. To help us prioritize your area, you can easily suggest local spots directly through the app: Go to Profile > Settings (gear icon) Scroll to Support > Refer partner Fill out the form and tap Refer partner While referrals aren’t guaranteed, if the partner becomes active, you’ll get an email notification right away! Thanks for your support! If you ever need help, please don't hesitate to message us on Instagram (@wellhub) or X (@wellhubhelp), or reach out through our Help Center. We're ready to help! ### 30. Helpful Reporting That Makes Tracking Employee Usage Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** The reporting is very helpful. I can see which employees are registered, have subscriptions and are using the program. **What do you dislike about Wellhub?** I would like more customization in the marketing materials. It would be easier than searching through the options to see which flyer is the closest match to what I need. **What problems is Wellhub solving and how is that benefiting you?** We had a gym discount program in the past, but it was only with one company and was expensive. Making it not a fit for many employees. The program has a great selection on gym options for employees. **Official Response from Isadora from Wellhub:** > Thank you for sharing your feedback! We’re delighted to hear that our usage reporting and diverse gym selection are delivering strong value compared to your previous benefit. We also appreciate your input regarding customizable marketing assets as making engagement tools easy and efficient for HR leaders is a priority, and we’ll share this with our marketing team to help streamline our collateral options. If you ever need tailored materials or support, feel free to reach out via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp)! ### 31. Versatile Benefit Options, but Billing Errors and Inconsistent Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** The benefit options are very versatile. Package options available to employees give them many choices and can be customized to their budgets. **What do you dislike about Wellhub?** Billing has been incorrect, and the service level has been inconsistent. We also wanted to host a webinar for our employees to get an overview of how to use the portal, but there wasn’t anyone available to assist. **What problems is Wellhub solving and how is that benefiting you?** Wellhub has given us the benefit offering of discounted gym membership and wellness tool access. This replaces a benefit we offered last plan year to our team. **Official Response from Isadora from Wellhub:** > Thank you for sharing your feedback. We are glad to hear that our versatile package options are providing your team with flexible, budget-friendly wellness choices. We hear you regarding the billing issues and support friction, and we'd like to have the chance to make things right and provide a smoother experience for you and your employees. Since your review is anonymous, this gives us few options to contact you directly. Please reach out to our Help Center (https://helpcenter.gympass.com/en-us) with the identification "G2 Reviewer from Hospitality" so we can fast-track your case and connect you directly with your Account Manager. If you need assistance with anything else, our team is also available on Instagram (@wellhub) and X (@wellhubhelp). ### 32. Easy Setup and Flexible Gym Access **Rating:** 5.0/5.0 stars **Reviewed by:** Yvere B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I really like Wellhub's ability to visit multiple gyms and services. It gives me the opportunity to go from one gym to another to see which best suits my physical needs. I also appreciate their digital app because it's convenient and allows me to work out on my own schedule. The initial setup was amazing and very easy. It was extremely easy to integrate all of our files and send notifications to our employees. **What do you dislike about Wellhub?** It will be nice to maybe have more gyms added to their networks in different locations. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub for access to gym services, enabling me to visit multiple gyms and find one that suits my physical needs. The digital app is convenient, letting me work out on my schedule. **Official Response from Isadora from Wellhub:** > Thanks for the review, Yvere! We are thrilled to hear that your initial setup was 'amazing' and that integrating your files and notifying your employees was such a smooth experience. We’re also happy to hear you’re enjoying the flexibility of visiting different gyms to find your perfect fit! Regarding your feedback on gym locations, we are constantly working to grow our network. Did you know you can actually suggest new partners directly through the app? Just head to your Profile, tap the Gear Icon (Account), and select 'Refer partner' under the Support section. Our partnerships team reviews these suggestions as they work to expand our coverage even further! If you have any specific areas in mind or need assistance with your account, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). ### 33. Flexible, Easy Gym Check-Ins and Simple Network Search **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** I like how flexible it is and easy to use. I just open the app and check in to a gym I want to go to in my network. It's also easy to search gyms in my network. **What do you dislike about Wellhub?** This has not affected me personally but I heard feedback from a fellow employee that the gym he was going to changed networks and it became more expensive for him. That sounds like a disappointing experience. **What problems is Wellhub solving and how is that benefiting you?** It makes it easy to find a gym **Official Response from Isadora from Wellhub:** > Thanks for the great feedback! We love hearing that the network search and check-in process have been smooth and effortless for you. Regarding partner tier changes, we periodically adjust partner agreements to align with their market value and service offerings. While these updates occasionally happen, every user always has hundreds of other partner options to choose from in their tier without paying more. Should you ever need help with your account or finding new spots, you can always reach out via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp). ### 34. Effortless Employee Wellness Management **Rating:** 3.5/5.0 stars **Reviewed by:** Colleen F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like Wellhub for its ease of use. User experience has never been an issue, and the app makes it easy to get new apps with very easy login processes. It does all the work, so I rarely have to help any employees troubleshoot. The initial setup was also very easy. **What do you dislike about Wellhub?** The only issue we have had is with tiers of existing gyms. We have an employee who has a higher tier at Planet Fitness and we weren't able to help her use Wellhub in its place. **What problems is Wellhub solving and how is that benefiting you?** Wellhub supports our employees' wellness by enabling gym access and apps like Headspace and Strava for mental and physical health. It's user-friendly, with easy app access and smooth login, minimizing troubleshooting needs. **Official Response from Isadora from Wellhub:** > Hi Colleen! Thanks for being a part of our community and sharing your thoughts. We're thrilled that Wellhub has been so effortless to set up and use! It’s great to hear that the smooth login processes and access to partner apps are saving you time and minimizing the need to troubleshoot for your employees. We completely understand the challenge you encountered regarding matching specific gym membership tiers. We appreciate you bringing this to our attention. We are constantly working closely with our partners to improve how our network aligns with existing memberships and to enhance the overall flexibility of our plans for all users. If you or your team ever need help navigating specific gym options or plan tiers in the future, Please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 35. Boosts Employee Engagement with Effortless Wellness Options **Rating:** 5.0/5.0 stars **Reviewed by:** Noelia M. | HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Wellhub?** I like how easy it is for employees to access a wide variety of wellness options. Flexibility really stands out to me; employees can choose what fits their schedule and lifestyle, and it's easy to manage. This flexibility removes friction since employees don't have to search or commit to one option, and that personalization translates to higher engagement. It's a benefit that's actually used. The initial setup of Wellhub was super easy, and the customer service was great! **What do you dislike about Wellhub?** Maybe reporting and analytics could be improved, and perhaps communication tools like built-in nudges, campaigns, and reminders. **What problems is Wellhub solving and how is that benefiting you?** Wellhub streamlines the employee experience, improving engagement and supporting healthier, productive teams. It provides easy access to wellness options and flexibility, removing friction and personalizing benefits that are actually used. **Official Response from Isadora from Wellhub:** > Thank you so much for taking the time to share your experience on G2! We’re thrilled to hear that Wellhub is making it easy for your employees to prioritize their wellness and that the flexibility is driving engagement across your team. We also genuinely appreciate your constructive feedback regarding reporting, analytics, and built-in communication tools. We are constantly looking for ways to make the admin experience as smooth and effective as the user experience, so your input is incredibly valuable. Thank you for choosing Wellhub to support your team’s health and productivity! If you ever have further suggestions or need assistance, please feel free to reach out to us via our Help Center at https://helpcenter.gympass.com/en-us. We’re here to support you! ### 36. Wide Gym Options, Needs Stable Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Jazmin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like that Wellhub provides a discounted rate for different gyms and classes, and also offers a variety of classes and gyms to choose from, which is great for employee benefits. It's a convenient way to access a wide range of wellness options. **What do you dislike about Wellhub?** I don't like that Wellhub changes the pricing several times throughout the year. It doesn't seem a bit stable. Also, there are not a lot of variety of options plans and pricing to choose from as an employer when we're setting the plans for the employees. **What problems is Wellhub solving and how is that benefiting you?** We use Wellhub for employee benefits, allowing employees to access thousands of gyms at a discounted rate and providing a variety of services with a single subscription. **Official Response from Isadora from Wellhub:** > Hi Jazmin! Thank you so much for the feedback. We’re glad to hear that you’re enjoying our wide partner network and that Wellhub is providing such a convenient benefit for your team! We hear your concerns regarding pricing stability and the variety of plan options for employers. To ensure we provide a comprehensive wellness experience, we are constantly expanding our network with premium gyms, studios, and partner apps for nutrition, sleep, and mental health support. We try to keep our rates as steady as possible, only making occasional adjustments to ensure we can continue offering your team the best quality gyms and wellness apps. If you have any questions or would like to discuss the best plan for your team, please reach out to our Help Center (https://helpcenter.gympass.com/en-us/contact) or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you! ### 37. Support and Billing Confusion Overshadow a Promising Multi-Gym Benefit **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** It's nice to be able to go to multiple gyms/studios without having to sign up with each one individually. It's also nice that you can use it anywhere and are not limited to a certain area. The included apps are also convenient as they are easy to access and there are a lot to pick from. Considering everything you receive from Wellhub, it is definitely worth the price. It's also easy to navigate through the app and I have not had any issues with app glitches or lag. **What do you dislike about Wellhub?** Unfortunately, there were some discrepancies with what we expected from the Wellhub sales rep we worked with and when we finally got access to our admin portal. We had issues with our subsidy amounts since there was an update on the Wellhub end that multiple support people somehow were not able to figure out. As we continued working with Wellhub, there were more things that we did not expect, like the understanding of different types of plans and payments. We were told that the invoicing would "make sense" once we got access to our reports, but then learned that we are charged for employees who sign up even if they are active just for 1 day in the billing cycle. I've had the same support rep tell me contradicting information. As nice as our sales person was, it seems like he did not know the product well enough to give us an accurate view of what things would be like once we actually signed up. And on a personal level, I cancelled my Wellhub subscription as a user because there were no convenient options near me. I had a few other employees who did not have options nearby that would make Wellhub a convenient benefit. **What problems is Wellhub solving and how is that benefiting you?** It is providing our employees with a physical health benefit that extends more from our offering of an on-site gym since most of our employees work in a hybrid work situation. **Official Response from Isadora from Wellhub:** > Hi there, thank you for sharing your honest experience. We’re glad your team is enjoying the app, and we hear your frustration regarding the transition from sales to implementation. We know how stressful it is to navigate communication gaps around invoicing and subsidies, and we’re working to ensure our onboarding process is much clearer moving forward. Regarding network coverage, we’d love to help bring your favorite gyms to Wellhub! You can refer them directly in the app by going to your Profile, tapping the Settings gear, then Account, and selecting 'Refer partner.' We genuinely want to make sure you feel supported, so please reach out! We’d love the chance to help clear up any lingering concerns. You can find us at our Help Center [https://helpcenter.gympass.com/en-us] or DM us on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here for you! ### 38. Real Gym Discounts Employees Love **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Wellhub?** As an end-user I've experienced real discounts for the local gyms and studios I use. As an admin we've received highly positive feedback from our employees about providing this benefit. **What do you dislike about Wellhub?** I do wish it were easier to view other areas besides my current WiFi range--this would make it easier for me to plan a visit to a studio that is near my office, for instance, while I'm at my house. **What problems is Wellhub solving and how is that benefiting you?** Wellhub enables us to share meaningful fitness discounts with our employees without having to manage multiple, individual gym contracts/discounts across various cities (or countries). **Official Response from Isadora from Wellhub:** > Hey there! Thank you for reaching out and providing your feedback. It's so great to hear that you and your employees are enjoying the app and finding so much value in it! Regarding the explore page, you can actually look for gyms in different areas. When you click on "Current Location" at the top of the screen, you will have the option to enter any city or zip code to view other gyms and studios within that specific area! If you have any additional questions about how to navigate this, please reach out to us on any of our official channels: our Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We're always happy to help! ### 39. Flexibility and Accessibility Triumph **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like that I can use Wellhub wherever I go because I travel so often and I'm not limited to just where I currently live. The initial setup was pretty easy too. **What do you dislike about Wellhub?** There are some studios or apps that I have been recommending that Wellhub hasn't been able to close a deal on, especially as someone who is pregnant. My choices are sometimes limited, and I feel like that isn't fully seen through on Wellhub. **What problems is Wellhub solving and how is that benefiting you?** With Wellhub, I don't have to choose just one workout place. I can explore all my favorite gyms and studios without being limited to my current location, perfect for my frequent travels. **Official Response from Isadora from Wellhub:** > Thank you for your feedback, Valerie! We’re so happy to hear that Wellhub’s flexibility makes staying active easier for you, especially with your frequent travels. We also want to extend a huge congratulations on your pregnancy! While we work on expanding our physical studio partnerships, we’d love to help you find more tailored options within your current plan. Since you have specific studios in mind, please keep those referrals coming! You can do this directly in the app by going to Profile > Settings > Refer a partner. If you’d like recommendations for specific prenatal apps or studios in the cities you visit most, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) so we can support you further! ### 40. Impressive Gym and App Access with Amazing Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Wellhub?** The amount of access you get—not only to gyms, but also to apps—is impressive. The savings for me and our employees are amazing as well. **What do you dislike about Wellhub?** Some gyms have limited hours that don’t work well for people who have a regular Monday–Friday day job, making it harder to fit workouts in before or after work. **What problems is Wellhub solving and how is that benefiting you?** Saving money on apps and gyms that can help better an individual's well-being **Official Response from Isadora from Wellhub:** > Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Wellhub’s extensive network of gyms and wellness apps is delivering great savings and value for both you and your workforce. We also appreciate your note regarding gym operating hours. Partner locations set their own operating schedules, and Off-peak Hours are a great way of bringing more high-end partners into lower tiers, allowing affordable access for users while driving new incoming check-ins for partner gyms. But we know how crucial flexible access is for employees balancing traditional work shifts, which is why our network also includes many 24/7 locations, as well as on-demand digital fitness apps for workouts that fit any schedule. If you'd like help finding partner locations in your area, please connect with us via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp)! ### 41. Flexible and User-Friendly with Great Discounts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** I like the discount pieces in Wellhub, especially because you guys have so many partnerships. It really helps us save money. The user interface is also pretty self-explanatory and easy to understand. I find this simplicity makes using Wellhub quite straightforward. **What do you dislike about Wellhub?** I think maybe if we had more access to different apps then that would definitely be better. And then potentially, like, some of the more advanced or higher features being available in the lower tiers. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub for gym and wellness benefits. It gives me access to different apps, providing flexibility, and offers gym discounts, helping me and other employees save money. **Official Response from Isadora from Wellhub:** > Thank you for sharing your review! We're glad to hear that you're enjoying our partnerships, UI simplicity, and savings on your wellness routine. We also appreciate your feedback regarding app variety and feature availability across lower tiers, insights like this help us evaluate how we structure our partner offerings and plan upgrades. If you ever need help or have questions about what's included in your tier, feel free to reach out to us at https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp)! ### 42. Easy Access to Different Gyms Anywhere You Travel **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** The ability to find a gym of different types and purposes without having to get a membership each time. It was really nice to be able to travel and still find local gyms to try other than a hotel. **What do you dislike about Wellhub?** That you can only go once a day. But a minor inconvenience, as i rarely want to go twice a day **What problems is Wellhub solving and how is that benefiting you?** Check-in counts and various challenges are motivating **Official Response from Isadora from Wellhub:** > Thank you for sharing your feedback! We’re thrilled to hear that Wellhub makes keeping up with your fitness routine easier while traveling and to know that our challenges are keeping you motivated. Thanks for being such an active part of our community—we wish you many more great workouts wherever your journeys take you! If you ever need anything or have any questions, feel free to reach out to us anytime through our Help Center or social media channels (Instagram @wellhub or X @wellhubhelp). We’re always here to help! ### 43. Empowering Employee Wellness with Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Monica S. | Head Of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like the ability to change plans and add dependents or family members to Wellhub. It ensures that when we offer this benefit, we can include the family aspect, making our employees feel included and seen. The initial setup was also fairly easy. **What do you dislike about Wellhub?** I think the most basic package includes gyms that are only $10 a month. They could get that for cheaper if they just sign up as a one off. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to offer wellness options in our benefits package, including gyms, classes, and apps. It allows changing plans and adding family members, making sure our employees feel included and seen. **Official Response from Isadora from Wellhub:** > Hi Monica! Thanks so much for sharing your thoughts. We’re thrilled to hear that our flexible plans and family member options are making your team feel more included, that’s exactly what we love to see! We totally hear you regarding the basic plan. Our goal with the entry-level tiers is to offer a complete wellness ecosystem in one place, including apps, habit tracking, and digital resources that you wouldn't usually get with a standard gym membership. We’re always looking for ways to improve our partnerships and ensure we’re delivering the best value across all plans. If you have any questions, feel free to check our Help Center or drop us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re always here to help! ### 44. Expand Employee Well-being with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Mar F. | Payroll and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Wellhub?** I like being able to access not just one center and not just in the same city. Wellhub allows our employees to go to 100 near their areas of interest and engage in different activities, from going to their gym to signing up for a Pilates class. Additionally, its initial setup was simple. **What do you dislike about Wellhub?** The application is very user-friendly, but not always so much for the administrator. **What problems is Wellhub solving and how is that benefiting you?** Allow people to access multiple wellness experiences on a single platform. Our employees can engage in different activities, such as going to the gym or pilates classes, close to their interests. **Official Response from Isadora from Wellhub:** > Hi Mar, thank you for sharing your experience. We are glad that Wellhub’s flexible network is bringing value to your employees. We appreciate your feedback regarding the Administrator's platform's functionality. We always aim to provide a seamless app experience for both our users and HR administrators! If you have any questions, please feel free to reach out to us at our Help Center (https://helpcenter.gympass.com/en-us/contact?form-id=companies) or drop us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We're here to help! ### 45. Comprehensive Wellness Access at Unbeatable Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Wellhub?** I like the variety of wellness apps and fitness centers available through Wellhub. It's great to have access to specialty gyms like barre and hot pilates or yoga, and also being able to go to larger gyms like Mountain Side or Lifetime Fitness for one price. **What do you dislike about Wellhub?** I find the challenge reports too general. They only track total steps and don't give a breakdown of activities, just totals per employee. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub for access to multiple gyms for employees at a better price, enjoying a variety of wellness apps and fitness centers all under one plan. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’re loving the flexibility Wellhub offers and taking full advantage of the wide variety of activities available to you! We also appreciate you sharing your thoughts regarding the in-app challenges. Feedback like yours helps our team as they continuously work to refine and improve the app experience for everyone. If you have additional thoughts, questions, or specific issues you'd like us to look into, please don't hesitate to reach out directly on Instagram @wellhub, X/Twitter @wellhubhelp, or through our Help Center. We're always here to help! ### 46. Quick Access to a Wide Variety of Gyms **Rating:** 5.0/5.0 stars **Reviewed by:** Minsung Kim . | HR Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** Access to variety of gyms and quick access **What do you dislike about Wellhub?** I wish some gyms had some classes involved like pilates **What problems is Wellhub solving and how is that benefiting you?** Discounted price for gyms! **Official Response from Isadora from Wellhub:** > Hi there, Minsung! Thank you so much for leaving a review! We’re so glad to hear that you’re enjoying quick access to a wide variety of gyms through your Wellhub membership. We also really appreciate your feedback about Pilates classes! While class availability depends on each specific partner, many of our partner venues and boutique studios do offer Pilates. You can easily filter for Pilates classes directly in the Wellhub app using the Map/Search filters, or check out our premium digital partners for virtual sessions. If Pilates classes aren't available at gyms near you just yet, you can always submit a referral directly in the app to let us know which local studios you'd love to see added! Thanks for being a part of Wellhub! If you ever need help finding local studios or navigating the app, feel free to drop us a DM on Instagram (@wellhub) or X (@wellhubhelp), or stop by our Help Center. ### 47. Easy to use and effective for training in small spaces **Rating:** 4.5/5.0 stars **Reviewed by:** Jesús Iván C. | Auxiliar administrativo, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** I like the ease of use within your application. Of course, because it has free apps, and with the Premium plan, I can use them to meditate and do exercise routines. Also, the initial setup was easy, nothing complicated. **What do you dislike about Wellhub?** I find that there are very few gyms currently in my area, which could be improved. **What problems is Wellhub solving and how is that benefiting you?** I can exercise in a small space and in a short time. **Official Response from Isadora from Wellhub:** > Hi Jesús! Thank you for leaving your feedback! We're happy to hear that our app has been easy to navigate and that you're enjoying using our wellness partner apps for meditation and workouts at home—it's great to know Wellhub helps you stay active, even in small spaces! We completely understand how important it is to have convenient, local options, and we're sorry to hear there aren't many gyms near you just yet. We're constantly working to expand our network, and you can actually help us bring your favorite local spots onboard! In the Wellhub app, just head to Profile > tap the gear icon for Account > scroll down to Support and tap Refer partner. Our team will reach out to them to explore a partnership. Thanks again for being a part of our community. If you ever have any questions or need a hand with your account, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 48. Versatile Wellness Access for On-the-Go Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** I like Wellhub because it's easy to use and offers lots of gym options and plans, which makes exercising accessible and provides a low effort barrier to entry, which I need. I also enjoy the challenges as they are good motivators for activity. **What do you dislike about Wellhub?** I think Wellhub could improve by linking to health wearables like Garmin. It would also be helpful to have greater visibility of the apps available in my plan, as well as more gym options. **What problems is Wellhub solving and how is that benefiting you?** Wellhub allows access to gyms while traveling across the UK, making exercising accessible with a low effort barrier, which I need. **Official Response from Isadora from Wellhub:** > Hi there! Thank you for taking the time to share your review! We're delighted to hear that Wellhub is making it easy for you to stay active while traveling across the UK, and that our challenges are giving you that extra push of motivation! We also really appreciate your feedback on integration and app visibility. While direct wearable sync depends on each specific app's setup, many of our partner apps (like Strava or Apple Health-linked apps) can connect directly with Garmin to sync your activity! To easily explore all the digital apps included in your current plan, just open the Wellhub app, head over to the Explore tab, and filter by Apps. Lastly, if there's a specific gym in the UK you'd love to see on Wellhub, you can refer them directly in the app by going to Profile > gear icon (Account) > Refer partner—our team will reach out to them! Thanks again for being a part of our community. If you ever have questions or need assistance, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 49. Awesome Class Options Without a Fixed Gym Membership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** The options on wellhub are awesome!! I love that i can take different classes and not pay a fixed rate for one studio or gym. **What do you dislike about Wellhub?** sometimes the checking in feature can be a bit confusing on the app **What problems is Wellhub solving and how is that benefiting you?** Being able to have a gym and studio membership! it was way too expensive to do both prior to having wellhub **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for the feedback! We’re thrilled to hear that you’re loving the options and flexibility Wellhub offers. We’d love to learn a bit more about the check-in issues you’ve experienced so we can get things smoothed out for you. Whenever you have a moment, please send us a direct message on Instagram (@wellhub) or X (@wellhubhelp), or drop by our Help Center. We’re here to help and want to make sure your check-in experience is seamless! ### 50. Wellhub Makes Employee Wellness Simple, Flexible, and Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Wellhub?** Wellhub is simple, easy to use, and gives employees flexible wellness options that fit different schedules, interests, and fitness levels. It makes the benefit feel accessible and practical rather than complicated. **What do you dislike about Wellhub?** Limited locations around me. Have suggested new locations and have not gotten a response. Same gym brands in other locations are part of program but local ones are not. **What problems is Wellhub solving and how is that benefiting you?** Ability to go to multiple locations with just one login. Some are open at certain times and others open at others. So convenience is a big plus. **Official Response from Isadora from Wellhub:** > Thanks for the wonderful review! Providing easy access to multiple locations with a single login is exactly what we strive for, and we are glad it fits so well into your daily routine. We truly value your feedback about the limited options in your area. We're continuously working to grow our network to reach more and more users, and your suggestions are invaluable in helping us focus on the right locations. However, please keep in mind that gyms themselves decide whether to join our network, even if other branches of the same brand are already included. If you would like us to check on your specific location suggestions or need any further help, please don’t hesitate to contact us through our Help Center. 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