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161 WebPT Reviews

4.4 out of 5
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161 WebPT Reviews
4.4 out of 5
161 WebPT Reviews
4.4 out of 5

WebPT Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WebPTQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dr. Jeanette D.
DD
President, PT, DPT, LAT, ATC, PNMT-C, NASM-CPT, NASM-FNS, NASM-CES, TMRc
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it made it difficulty to integrate personal training and massage therapy service providers into the software. Review collected by and hosted on G2.com.

Irene C.
IC
front office /billing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WebPT?

easy to use friendly customer service. when you need something or have any questions they will answer the phone and chat online quickly.we have been using webpt for years Review collected by and hosted on G2.com.

What do you dislike about WebPT?

the past 1mth and half they have had so many outages and we end up with not knowing who is coming no knowing what to collect if they have a copay. not knowing next visit it, let alone be able to pull up flow sheet in the gym . everyone is just lost Review collected by and hosted on G2.com.

DC
AR Support Sepcialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WebPT?

The one thing I like most about WebPT is how easy it is to navigate to different tabs.

I also have enjoyed learning about new places of where you can store information. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

The least helpful thing about WebPT is when you are trying to go from billing to EMR and get the spinning wheel of death. It's horrible and takes forever for the tab to finally processes through.

Sometimes when pulling up mutliple accounts it will glich on you and freeze everything you are doing. Review collected by and hosted on G2.com.

AC
Receptionist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WebPT?

It's format is similar to others I have used (i.e. Epic) and when it is working it is user friendly. I have used something similar when I worked for IHC . Review collected by and hosted on G2.com.

What do you dislike about WebPT?

It is always breaking down it saeems. Especially in the past 6 months. The time it took to get from one page to the next! Review collected by and hosted on G2.com.

CS
Pediatric Speech Language Pathologist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WebPT?

The easy access to everything you need in 1 program- schedule, notes, health records, etc. Other companies have mulple programs making documenting time very stenuous. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Not able to copy over information from another clinic in town Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about WebPT?

The scheduling is super easy and the e doc is also very convinient to use Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Faxing is always an issue, takes alot of time to fax out the records to doctors. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WebPT?

The way the functional movement and assessment test are collaborated. I like the way everything falls in step by step. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Nothing so far. Everything looks great. Review collected by and hosted on G2.com.

BB
Director of Clinical Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WebPT?

The interface is very intuitive and the documentation templates are easy to complete on the clinical side of things. The scheduling module is clean, and we really love that you can view multiple calendars at once. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

When we transitioned into the home health space, it does not have the documentation or billing capababilities to bill out HHA claims (UB04's) or meet the documentation requirements of Medicare. Review collected by and hosted on G2.com.

Response from Heather Blackwell of WebPT

Hi Brittani,

Thanks for your thoughtful review! We're happy you find WebPT's interface, templates, and scheduling system so helpful.

Your feedback about home health capabilities is crucial. While our current focus is on outpatient PT, we're constantly evaluating how to better serve diverse therapy needs. We appreciate you bringing this to light, and your insights will influence our future development priorities.

Thanks again for sharing your experiences and for being a valued member of the WebPT community!

SG
PC and Tech
Medical Practice
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about WebPT?

WebPT was easy to use. I liked that it had a lot of differnt ways to look at the schedule. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I didnt like the Idea of not being about to to the Insurance all in one system. Review collected by and hosted on G2.com.

Response from Heather Blackwell of WebPT

Hi Sheila,

Thank you for your insightful review of WebPT! We're delighted to hear that the scheduling functionalities have been so advantageous for your practice.

We're actively evaluating various options to expand WebPT's capabilities and offer comprehensive billing solutions. We appreciate you bringing this to our attention and contributing to our continuous improvement.

Thank you again for sharing your experiences and for being a valued member of the WebPT community!

Sushma  S.
SS
Technical Support Professional
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

The ease of use of this software is wonderful. The program handles all the work and saves you a lot of time. With this software, scheduling and billing can be handled without any hassle. Furthermore, we can analyze the performance and optimize it for future courses. This software can be operated even from our mobile devices, which is truly amazing. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I didn' find any big issues apart from some like it has some glitches in EBV part and sometimes I faced issue while deleting notes. But in my opinion all this problem could be overcome if this software gets an update. Review collected by and hosted on G2.com.

Response from Heather Blackwell of WebPT

Hi Sushma,

Wow, thanks for your fantastic review! Your praise for WebPT's ease, time-saving features, and mobile access truly motivates us. We appreciate hearing it! Thanks for highlighting WebPT's documentation, patient records, and marketplace benefits. Cheers to your success with WebPT! We're committed to keeping it amazing.