WebinarNinja Reviews & Product Details

Hybrid webinar option

Screen sharing capabilities

Customizable registration pages

Excellent customer support Review collected by and hosted on G2.com.

I would like the owners to create a mobile app for me. Review collected by and hosted on G2.com.

Easy to use interface

Reliable streaming quality

Interactive features (polls, Q&A)

Automated webinar option Review collected by and hosted on G2.com.

I really wish there was a downloadable version available for easy convenience. Review collected by and hosted on G2.com.

I liked how easy it was to set up and run a webinar. The software has a user-friendly interface and a lot of features to customize your webinar experience. It is pretty easy to set up and manage webinars for learners, even for someone with limited technical skills like me. I can create landing pages, polls, offers, chat with learners, and more. The video and audio quality are also very good. Review collected by and hosted on G2.com.

I haven’t found anything major as of now. Yes, the customization options for email templates were somewhat limited, I felt. While I could personalize my content, I wished there was more flexibility in terms of design and layout. Review collected by and hosted on G2.com.

Webinarninja has been great since its beginnings years ago. They provide a variety of services for live, evergreen and hybrid webinar services. Their training and continued webinars teaching on different aspects of the program are inspiring, interesting, and easy to learn. I've always been impressed by all they do with a focus on serving their customers not just selling to customers. Review collected by and hosted on G2.com.

I haven't found any downsides with WebinarNinja. They are responsive to customers, have a great product that they are consistently upgrading. Even when they did a big platform change some time ago, they took care of us during the transition. Review collected by and hosted on G2.com.

The interface would be nice... if it worked. Review collected by and hosted on G2.com.

Everything. They decided to perform server maintenance 2 days before a webinar I had been planning for 2 months with 600+ registrants. Their servers failed, sent out 4000+ emails to my registrants and caused my email to be blocked and labeled as spam thanks to their incompentency. During the webinar I wasn't able to go live with video either, I had and only could rely on using YouTube videos. At the end of my presentation, I sent everyone a link to YouTube Live so we could continue the webinar there because nearly 400+ people couldn't log in to WebinarNinja's servers.

Their analytics are also off in many cases. I have data showing that over 3000+ people tried to register for my webinar but due to their registration software only 20% were actually able to register. Many got errors saying their @gmail, @Me, @hotmail accounts wouldn't register.

Their customer service is an absolute joke. Don't buy into their "In under 5 minutes you get a response" BS they put out on their site. It would take them 15-24 hours to even 'SEE' the message. All of their customer service reps have and use canned responses too. "Oh, we're sorry for the trouble. We're working hard to fix it. Have a good day." Meanwhile, none of their services are working, the whole site is crashing, you're getting hundreds of emails from angry customers whose inboxes are being filled with dozens of random emails from you... Their whole service is an absolute joke. STAY AWAY!!! Review collected by and hosted on G2.com.

Excellent customer support, they assist on how to configure the environment. The platform is simply and covers all the webinar workflow. At the starter price it provides more tools than the competitors. Review collected by and hosted on G2.com.

In the functionality of on-demand webinars you cant edit the recorded file. If you have technical problems us we had, the platform does not allow you to cut out or upload a new corrected session. Review collected by and hosted on G2.com.

This tool makes it insanely easy to create a webinar. Even when I've had to teach people who have never done it, they find it intuitive and straightforward. The registration pages and email sequences also make it easy to promote and ensure that people show up live! Review collected by and hosted on G2.com.

The only downside is that I have run into a few smaller problems, like my webinar replay being in a funny format. Luckily, they are always quick to help and fix! Review collected by and hosted on G2.com.

That it is easy. Both for me and for the end user. I really like how easy it is to automatically send emails which I can edit or add more to.

And it's easy to add and time polls and offers. Review collected by and hosted on G2.com.

I did have some trouble on my last webinar of people not being able to see the video I uploaded and when they tried logging in again it wouldn't let them. But when I let Webinar Ninja know they were already working on fixing it. Review collected by and hosted on G2.com.

The software is simple and does a few basic webinar functions. That's it. Read on to hear why this company is a scam. Review collected by and hosted on G2.com.

This company steals money from people. Stay away. Their business model is to prey on people with free trials and charge you thousands of dollars with a 'no refunds for any reason policy' due to a scammy auto-renewal. Their customer service is a joke and will patronize you, saying they can't because the policy says no, and try to sell you on using their software again despite saying it did not have basic features you need and that you were never going to use it, and not providing any confidence that they are good people worth working with.

Their rep, Anna, would be fired at any normal company for suggesting that someone should pay thousands of dollars among their personal budget for the year for a service they have never used. Maybe this company will give her a raise for stealing money from someone, just as they've directed her to? Review collected by and hosted on G2.com.

We joined so long ago that we have WN for life. There were many bumps along the way, but their product is MUCH more refined now. They keep improving and we love them. Review collected by and hosted on G2.com.

Can't think of anything right now. Our last few webinars were smooth. Review collected by and hosted on G2.com.