WebFX offers a team of very knowledgeable SEO, SEM and copywriting experts. Review collected by and hosted on G2.com.
Our experience has been very positive so far. Review collected by and hosted on G2.com.
WebFx is a one-stop agency for all our digital campaigns and efforts. They are providing excellent service and have very knowledgeable staff. Both Anna Lewis and Casey Horning are extremely helpful and we consider them part of our team. I would also like to send a warm thank you to Lauren Bell who was our account manager for years but was recently promoted by WebFX to another team. Review collected by and hosted on G2.com.
I do not see any downsides to having WebFx as our agency. I can't say enough nice things about WebFX! Moving forward, I would like to try their content creation services as we really do need some professional video content. Review collected by and hosted on G2.com.
What I love about WebFX is that the person you work with is the person you work with for everything. Even if you branch out to work with another team, your marketer is always there to coordinate marketing operations. We have had two awesome reps while working with WebFX. WebFX also offers its own custom-made web app to help organize all of the individual projects you are working on. This helps a ton with organization and keeps communication open and easy. This also makes it easy to retrieve content created by WebFX as well. Having everything done in one central place makes it easy to go and grab any sort of assets or data, or even reports from WebFX. On top of all that, the communication and reporting done by WebFX is also fantastic! We have a monthly meeting where we are given beautiful and data-rich presentations to showcase our performance in the last month. Review collected by and hosted on G2.com.
This is a tough one because we have had such an overall positive experience with WebFX. Their pricing is fair but expensive. Review collected by and hosted on G2.com.
They are very thorough and provide very extensive and informative monthly recaps of their focus on SEO and Social Media Marketing. They are "watch dogs" of every aspect of both and make any necessary adjustments throughout the month to ensure we are on target with our goals. Review collected by and hosted on G2.com.
I can't think of any dislikes at this time. Review collected by and hosted on G2.com.
We see results with the services with receive from them. They don't just say they are going to do something. They go above and beyond to get the job done and it shows with the results we see and the ROI. Review collected by and hosted on G2.com.
I enjoy working with them and there isn't anything I dislike. Review collected by and hosted on G2.com.
I love the fact that we know that we are in good hands. They have a good handle on our strategy and do an excellent job of execution. Review collected by and hosted on G2.com.
There really aren't any downsides. The team is great to work with, and we can be as involved as we want to be. Review collected by and hosted on G2.com.
The customer service and personal team assigned to our projects. The team is very knowledgable and provide great insight, training, and resources to you. Review collected by and hosted on G2.com.
Not a thing. We are on PST and have a XUS site, but regardless of their EST, they have recorded meetings, provided excellent instructions to our team and us. So there was no need to have them make appointments after hours on their timezone. Review collected by and hosted on G2.com.
We love WebFX's customer support and account management. I was hesitant to work with such a large agency (again) because historically in these settings I have always been treated as a number without dedication or customization. Our account manager is incredible and an expert in her field. She is responsive when we have a question and she makes sure to detail why each adjustment was made within our website and how it will serve us in the long run. Review collected by and hosted on G2.com.
Unfortunately, we jumped the gun in starting our contract with WebFX because we knew we needed them, but we were still in the midst of launching our new website. This caused a major bottle neck and we ended up paying for two-months where we couldn't receive any on-page support. We did find a handful of other projects to work on (long-form content, competitive research, etc.) but I can't help but feel like we wasted a bunch of our market dollars because of our web delays. I wish we could have paused our WebFX agreement until the new website was live. That's ultimately a fault of my own because I never even asked if that was a possibility. Review collected by and hosted on G2.com.
They seemed to really understand our business more than the others and had a lot of teams to help in more areas than just SEO. Of the 10 companies we interviewed, they really showed the most promise to have a quick ramp up time. Review collected by and hosted on G2.com.
Nothing so far. We have been pleased with their work. Review collected by and hosted on G2.com.
My favorite things about WebFX include their tracking ability and communication style. The tracking they provide through their WebFX cloud is unmatched. We can see directly where leads are coming from so we can adequately track them in our CRM and see how our marketing budget is working. WebFX also is fantastic at communication. All of the changes they are making are recorded in the WEBFX cloud. It shows what they are working on and what they have already completed. We also speak with our project manager monthly to review everything that happened in the previous month. Another thing that impresses me with WebFX is if we encounter a problem, they respond the same day and resolve the issue or answer any questions we may have. They are also very good at communication and letting us know what is being done at all times to improve our website. Review collected by and hosted on G2.com.
There are very few things that I dislike about WebFX. One of the things I dislike is how some of their reporting is done. Their reporting sometimes shows items to make their numbers look better when specific conversions they count need not be included. For example, they count direction requests as a conversion when those requests come straight from our employees when they are mapping their way back to our office from a job site. I brought this up to our project manager, Kirsten, and she was quick to change the reporting so that the numbers were more accurate. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Pricing provided by WebFX.
