Webexpenses Reviews & Product Details

What I like best about Webexpenses is how intuitive and user-friendly the platform is, especially when it comes to submitting and managing expense claims. The interface is clean and straightforward, which makes it easy to upload receipts, categorize expenses, and track submissions without needing extensive training. This simplicity saves time and reduces the frustration often associated with expense reporting.

Another standout feature is the mobile app functionality. Being able to capture receipts on the go and submit expenses in real time is incredibly convenient, particularly for employees who travel frequently or work remotely. It eliminates the need to keep track of paper receipts and ensures expenses are recorded accurately and promptly.

I also appreciate the automation features, such as policy compliance checks and approval workflows. These help ensure that claims are processed efficiently and in line with company policies, reducing back-and-forth between employees and approvers. The system’s transparency—allowing users to see the status of their claims at any time—is another major benefit.

Finally, the reporting and integration capabilities add significant value. Finance teams can easily generate detailed reports, and the platform integrates well with accounting systems, streamlining the overall expense management process. Overall, Webexpenses strikes a great balance between ease of use and robust functionality. Review collected by and hosted on G2.com.

One of the main drawbacks of Webexpenses is that, while the platform is generally user-friendly, some of the more advanced features can feel unintuitive or difficult to navigate at first. Tasks like editing submitted claims, managing complex expense categories, or customizing reports can require extra steps that aren’t always obvious, leading to a bit of a learning curve for new users.

Another issue is the occasional lag or slow performance, particularly when uploading multiple receipts or working with large claims. This can be frustrating, especially for users who rely on the system frequently or are trying to submit expenses quickly while on the go.

The mobile app, although convenient, can also be somewhat limited compared to the desktop version. Certain functions are not as easily accessible or require switching to the web platform, which reduces the overall efficiency of using the app alone.

Additionally, error messages and system feedback aren’t always very clear. When something goes wrong - such as a failed upload or a rejected claim - the explanations can be vague, making it harder for users to quickly understand and resolve the issue.

Finally, customisation options for companies can feel somewhat restricted. While it covers most standard needs, organisations with more complex expense policies or reporting requirements may find it less flexible than expected. Review collected by and hosted on G2.com.

I like that for mileage expense reports, that a map is included to set start and end points. It makes the maths very easy.

I also like that I can set default expense groups, so that I don't have to fill out every box each time I place a claim. Review collected by and hosted on G2.com.

When I don't want to claim for the entirety of my mileage, perhaps because some of the trip was for my commute or personal use, i will manually reduce the miles in the claim. This flags as an issue for my manager to have to review each month, and this takes time out of our day. I wish there was a way for me to split the claim so that even if I set the start and end point of a trip, that I can decide how much of that drive I am claiming for. Review collected by and hosted on G2.com.

I’m not always in the office, so being able to quickly upload receipts on my phone as I go is a big help and stops things piling up later.

The mileage tracking is also a standout for me. Since I’m driving to different locations most days, being able to log journeys using maps instead of working it out manually saves a lot of time and feels much more accurate.

I also like how everything is kept in one place. Between the receipt uploads and the card integration pulling in transactions automatically, it takes away a lot of the effort of having to remember everything or double-check what I’ve spent.

Overall, it just makes the whole process a lot more straightforward and less time-consuming, which is exactly what you need when you’re busy and on the move most of the day. Review collected by and hosted on G2.com.

There’s nothing major I dislike, but there are a few small things that could be improved. Because I’m often travelling between sites, I rely on the mobile app quite a bit, and occasionally it can be a bit slow or take a couple of attempts to upload a receipt, especially if signal isn’t great.

The mileage tracking is really useful overall, but sometimes it’s not always perfect and I still double-check routes just to make sure everything looks right. It’s not a big issue, but something I’ve noticed.

Also, when you first start using it, it’s not the most obvious system to navigate. However if you are unsure, the customer support is great. Once you get used to it, it’s fine, but there’s a bit of a learning curve at the beginning. Review collected by and hosted on G2.com.

I use Webexpenses for submitting expense reports for travel, equipment, etc., at my corporate job. It allows me to keep track of and archive company-related expenses relatively easily. Once familiar with it, the interface is pretty intuitive and easy to use. Picking from drop-down menus and entering info is straightforward and logical. I was able to log in and start using it right away. Review collected by and hosted on G2.com.

The 'mapping function' for calculating driving distance for mileage reimbursement is not great. I entered my work address, but the map is incorrect; the location it picks is not the correct one. It also forces me to select the shortest-distance route, which leads to using toll roads that I would rather avoid due to the cost. When I try to drag the route to change it, the map seems to malfunction, suggesting inefficient routes. This is frustrating. Review collected by and hosted on G2.com.

The standout feature for me is the mobile app’s OCR (Optical Character Recognition). Being able to snap a photo of a receipt right after a meal or a taxi ride means I don’t have to hang on to a wallet full of paper receipts. Review collected by and hosted on G2.com.

While the interface is generally clean and easy to use, it can start to feel a bit repetitive when you’re submitting multiple similar claims, such as daily parking or recurring travel. An “auto-save” feature would be a great addition, since right now you sometimes have to remember to click Save manually before switching to a new tab, and it’s easy to lose your progress if you forget. Review collected by and hosted on G2.com.

I use Webexpenses for claiming business mileage in my private car. I don't have to keep track of my mileage anymore because it allows me to enter the postcodes of places I've visited for work. It calculates the miles traveled and automatically calculates the allowance. It's very easy to use; I can just enter the postcodes that I have traveled to for work and see that on a map for verification. If I have made a mistake, I can quite clearly see on the map that I did not travel that far. Also, I can see the history of expenses claimed to check if it's roughly the same each week. The initial setup was very, very easy. Review collected by and hosted on G2.com.

I would love an ability to create a template that I can use each week because I have to enter the same start and end miles every time, which is kind of repetitive. Also, having a list of places I have visited previously and the ability to just click on those for new claims would definitely make things more efficient. Review collected by and hosted on G2.com.

I use Webexpenses for business and personal expense claims. I can keep track during the month to ensure I stay up to date, and I find the suggested route mainly accurate when submitting a mileage claim. I like that Webexpenses is easy to use and the ability to archive previous submissions to keep the active desktop clean, which suits my preference for an uncluttered environment. After an 18-month break, I was able to pick up from where I left off with historical claims information still accessible. The initial setup was easy as it was pre-installed by IT, and my account was created by the expenses team. I find having the corporate credit card linked into the app a benefit so all business expenses are with one programme. Review collected by and hosted on G2.com.

I would like to be able to hold more postcodes in the favorite section when completing a mileage return. It would be good if it defaulted to the registration of the vehicle I use rather than having to enter each time. When reviewing a receipt, load time could be a little faster. Review collected by and hosted on G2.com.

Compared with the previous systems I’ve used (manual processes and potential competitors), I find Webexpenses easy to use and intuitive. It keeps the whole process straightforward, and I really like being able to see everything laid out in front of me before I submit. That reduces the worry that something has been missed or entered incorrectly.

I have also had positive experience with customer support, who have solved minor niggles within a matter of hours. Review collected by and hosted on G2.com.

I’ve had no issues with Webexpenses. One minor point is that when I use the app on Android, some features don’t seem to be implemented, such as being able to make certain edits to an existing claim. That said, it’s probably more a case of me being too lazy to get my laptop out! Review collected by and hosted on G2.com.

I like that everything is very easy to use, that everything is very self explanitory. We had a few teething problems with the integration and that webexpenses were not the most forthcoming with our issues and being available when needed. I would say its on the whole reliable and does make day to say tasks easier. I think that webexpenses is affordable and does the job that is required for the money spent. Review collected by and hosted on G2.com.

There isn't much i dislike about webexpenses, the only thing i can think of is that the team are not readily available in implication and had to wait for meetings constantly which meant the launch date had been pushed back. Also the middleware used between webexpenses and sage is not the easiest to use. Review collected by and hosted on G2.com.

I like how Webexpenses solves a lot of my problems. It speeds up processing and cuts admin time with its automatic calculations. I appreciate the built-in validation and policy checks, as well as the real-time tracking of expenses. The dashboards and reporting features are useful, as are the controls for mileage tracking. It also integrates seamlessly with Xero. My top problem solver is definitely the mileage claims. Review collected by and hosted on G2.com.

Not being able to go back to a previous screen during reporting - you have to run the report again. The initial setup was not easy, as there was a lot of prep work required for the building to commence. Review collected by and hosted on G2.com.