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Webex Calling Reviews & Product Details - Page 5

Webex Calling Overview

What is Webex Calling?

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a reliable, scalable, and easily-managed cloud calling solution.

Webex Calling Details
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Product Description

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

How do you position yourself against your competitors?

Cisco is the global leader in business telephony with market leading on-premises PBX and cloud calling solutions. Webex Calling is Cisco’s flagship cloud calling solution that leverages Cisco’s proven industry experience, investments in collaboration/AI technology, and complete portfolio of devices, security, and networking solutions.

Webex Calling provides businesses with the smoothest path to the cloud with flexible migration options for businesses of any size. Features such as Cloud Connected UC, Dedicated Instance, and Webex Setup Assist enable Cisco UCM customers to migrate easily to the cloud with zero business disruption.

Webex Calling is available in over 130 countries worldwide with three options for PSTN connectivity that can be selected on a site-by-site basis. It delivers unmatched reliability through the globally redundant Webex platform and local survivability solutions.

Webex Calling offers a complete range of enterprise calling features, as well as industry-first innovations such as award-winning background noise removal and Webex Go.


Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,769 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


MD
Overview Provided by:

Recent Webex Calling Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Best softphonie"
Mobility: It offers mobility options, allowing users to make and receive calls on their smartphones, tablets, or laptops using the Webex Calling ap...
OB
Otto B.Enterprise (> 1000 emp.)
4.5 out of 5
"Best Business Call & Coms Platform Ever!"
Everything communications related - in one place with quick clicks menus on the side and icon pictures that actually make sense! Quick add-on apps...
FO
Flemming O.Mid-Market (51-1000 emp.)
5.0 out of 5
"how cloud calling should work"
Simple and integrateable multiple platform support
Security Badge
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1 person requested security information

Webex Calling Media

Webex Calling Demo - Webex Calling
Webex Calling
Webex Calling Demo - Webex Calling
Webex Calling
Webex Calling Demo - Webex Calling
Webex Calling
Webex Calling Demo - Webex Calling
Webex Calling
Webex Calling Demo - Webex Calling
Webex Calling
Webex Calling Demo - Webex Calling
Webex Calling
Play Webex Calling Video

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575 Webex Calling Reviews

4.5 out of 5
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575 Webex Calling Reviews
4.5 out of 5
575 Webex Calling Reviews
4.5 out of 5

Webex Calling Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex CallingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webex Calling?

I love it every time I use it because its great for secure collaboration at work or at home. I like having meetings and calls to talk about business and new projects, and its also great for its customizable interface and multi-conferencing. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

It would be excellent if the image quality could be improved a bit and the voice delay could be eliminated. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Webex is being used for phone calls, making calls and general chatting. It is going very well and from anywhere we can maintain constant communication, which has been excelent. Review collected by and hosted on G2.com.

JT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webex Calling?

I like having access to everything, especially call history, scheduling meetings, the ability to share screens and I also love having team meetings, follow up and that makes work easier and increases team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

There are some problems especially in the audio, I dont know if it is due to the Internet connection. But I hope it will improve. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

It is often very useful for meetings, VoIP calls, collaboration both for internal meetings and for clients and colleagues, it also helps us to coordinate new projects and it is efficient. Review collected by and hosted on G2.com.

Minu V.
MV
Business Manager
E-Learning
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Webex Calling?

Webex has helped us in improving the teams productivity by providing us the freedom to work from anywhere.

Webex calling easily integrate with other webex tools which helps to communicate smoothly.

Users can place and take calls using Webex Calling from desktop, laptop, tablet, and smartphone devices.

Any device, including desktop PCs, laptops, smartphones, and tablets, can place and receive calls with Webex Calling.

Webex calling provides great customer support service with 24*7 avalibility.

Implementing WebEx calling is super easy due it's friendly user interface which makes it possible for users to pick up the platform quickly and begin placing calls right away. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

Webex Calling operates on cloud, hence a strong internet connection is necessary for it to work correctly. You may encounter dropped calls or poor call quality if your internet connection is not stable. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Webex Calling has helped us to secure data by using cisco's secure cloud platform. This tool has helped us in getting connected with our employee's easily who are working from home. Review collected by and hosted on G2.com.

RL
Marketing Manager
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webex Calling?

I like the excellent audio quality from any device and that it simplifies all the work and has become our first communication option. I also like being able to make phone calls from my phone and eliminate call chat to maintan data protection. For now everything is perfect and the videos and webinars are easy to create and users join with links without having to register. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

Audio and video quality may be affected depending on the speed of you Internet connection. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Meetings for conferences, video calls, sharing attachments, catchinp up on projects is easy to use for the entire company and improves communication and all calling activities are excellent and beneficial. Review collected by and hosted on G2.com.

GH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Webex Calling?

Easy to manage and understand, I'm a IT technicall support so I everyday receive case about provisioning a new Softphone or new call extension. With Webex Control Hub I can easly create new one and users can login because their integration with AD servers. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

It has a dependency on PSTN or ISDN if you want to reroute your calls from a SIP trunk you need to deploy an on site device that can handle the traffic from SIP trunk, it would be cool an integration with other vendors than Cisco for SBC solutions, or something like integration with API to handle this kind of traffic. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

We wanted a replacement for our old Telephone PSTN E1 cetral, we were looking for something that handle collaboration and at the same time integrate with local SIP solutions, after some research we were offered with a Cloud PBX, Since our operation is small, Cloud PBX was a great option for us. Review collected by and hosted on G2.com.

LR
Helpdesk /IT Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webex Calling?

WebEx Calling is simple, easy and stable. It has all the feature you would expect and can handle large and frequent volumes of calls.

Intergration is as easy as it can be for such a system

Implimenting it with the staff was easy as the user experiance is better than most competitors. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

You get what you pay for. that is a double edged sword as you get a lot of value but at a great cost. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Simply put, It solves the need for a phone system.

USes need a stable simple to use system to communicate and thats what this provides. Review collected by and hosted on G2.com.

Nitin k.
NK
Software Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Calling?

One of the standout features of Webex Calling, in my experience, is its unwavering reliability. Whether it's a crucial client call or a team meeting, the platform consistently delivers a stable and seamless communication experience. Knowing that I can rely on Webex Calling adds a layer of confidence to my day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

One of the drawbacks I've encountered with Webex Calling is occasional connectivity hiccups. While the platform is generally reliable, there have been instances where calls experienced minor disruptions. This has, at times, led to moments of frustration, especially during critical discussions. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Webex Calling facilitates seamless remote collaboration, allowing me to connect with team members and clients regardless of geographical locations. This has been crucial in maintaining productivity and fostering effective communication in a distributed work environment.

Webex Calling integrates with various communication tools, providing a unified platform for messaging, calling, and video conferencing. This integration streamlines communication, reducing the need to switch between different applications and enhancing overall efficiency. Review collected by and hosted on G2.com.

Priyanka K.
PK
Quality Engineering Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Products used within Webex: Webex Webinars, Webex Calling
What do you like best about Webex?

Audio and video quality, all attendees details, secure meeting id and password Review collected by and hosted on G2.com.

What do you dislike about Webex?

difficult to unmute sometimes and difficult to connect with phone Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Internal meetings with onshore leaders and offshore team Review collected by and hosted on G2.com.

SD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webex Calling?

Webex Calling is a complete product that offers many features such as screen sharing, scheduling and transcribing meetings, video conferencing, provides us with a phone line and is effective in facilitating most of the work. Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

My only problem was that voice has too much delay in video conferencing. Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

Totally satisfied with this service because it helps us a lot to schedule meetings, calls history, video conference, telephone line and is quite useful and efficient. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Webex Calling?

Active speaker focus is my favourite about webex Review collected by and hosted on G2.com.

What do you dislike about Webex Calling?

It lags sometimes and I had to restart the application all over again Review collected by and hosted on G2.com.

What problems is Webex Calling solving and how is that benefiting you?

It helped connecting with people on the other part of India and had many meetings through WebEx like specification meetings, supplier issue handlings, process review virtually over Webex Review collected by and hosted on G2.com.