575 Webex Calling Reviews
Overall Review Sentiment for Webex Calling
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Fantastic user interface. Easy to access chat feature and voice calls. Review collected by and hosted on G2.com.
I wish there were more features in instant messaging. Review collected by and hosted on G2.com.
I work from home full time and appreciate being able to make calls without having to have a physical phone at my house. I use the Webex suite for all of my calling and it has 100% of the features that I need to get my work done. Review collected by and hosted on G2.com.
As with all things Cloud there have been times that I could not register to the Webex Cloud for an hour or more and i was not able to make calls. My home Internet was good i just could no get registered with Webex. Review collected by and hosted on G2.com.
It's too easy to operate. A grandma could open Webex and know what to do to have things working. Differently than the average Teams app, it's dark natively, which is in my humble opinion a MUST in 2024. It's compact, so I don't have to use it in full screen in order to have access to what I want. Review collected by and hosted on G2.com.
Not having a way to close the chat currently open. Sometimes you open someone's chat to read their message and answer, but then you have to do something else. The chat is still there, open, and there is no way to close it, you can just move to another chat. That's a problem, because sometimes you open Webex back and you ended up sending a read receipt when you didn't necessarily read it; nevertheless, message is considered "read" on client side when I go for a prioritary chat/discussion and I might forget to read that person's message later. There should be a way to put flags into chats/discussions or to set as "not read" se we're reminded later there are people to answer. The app should also use AI to remind you that some messages apparently need answering (even if that's an optional feature).
I love Outlook's integration with Webex, but I don't like Webex's integration with Outlook. I can easily set up a Webex meeting through Outlook, but I cannot easily set up a Webex meeting that I'll be added to my schedule. I cannot access my teammembers schedules if I don't go through Outlook. Webex's access to Outlook's information is limited; this might not be intentional, but if it is, you might want to rethink that. Review collected by and hosted on G2.com.
Can be used anywhere I have the Webex App. Review collected by and hosted on G2.com.
Can only log into calling on one Webex app at a time but can at least log into Webex Calling on my desktop and mobile device. Review collected by and hosted on G2.com.
Provides security from the unauthorised persons .. fast and reliable Review collected by and hosted on G2.com.
When the desktop is turned on this app starts on its own and even after removing it from startup apps in the setting , it starts automatically...
Also the interface is also not very beginner friendly ..
Not preferred for personal usee Review collected by and hosted on G2.com.
It is a premium software to make your business calls.
It offers full integration of all your communication tools and applications.
In addition, it is a software that adapts to the needs and preferences of each user, it is interactive and functional. Review collected by and hosted on G2.com.
Webex Calling is a fantastic software and extraordinary performance, it has fulfilled all our communication needs, there is nothing I can complain about.
Webex Calling is a one of a kind software. Review collected by and hosted on G2.com.
Me gusta su estabilidad en videollamadas y la integración de funciones como pizarras digitales y la posibilidad de grabar sesiones. Es muy intuitivo su uso lo que hace que puedas usarlo con fluidez desde el principio. Review collected by and hosted on G2.com.
Puede consumir demasiados recursos y esto puede afectar el rendimiento en equipos menos potentes, sobre todo en países que no estan en Europa. Review collected by and hosted on G2.com.
webex offers excellent video quality, evenwith large groups. The breakout rooms and real-time transcription features are particularly helpful for collaborative meetings. Review collected by and hosted on G2.com.
Ocasionaly, the interface feels a bit outdated compared to competiors, and joining meetings for first-time users can sometimes be confusing. Review collected by and hosted on G2.com.
One standout feature of Webex calling is its integration with mobile devices, which allows our team to make and receive calls from anywhere, ensuring flexibility for hybrid work and efficient customer support. Also, the call analytics dashboard is also highly useful. Review collected by and hosted on G2.com.
The admin portal could use more customization options to set user permissions or configure call flow rules. Review collected by and hosted on G2.com.
I appreciated the extensive call center management capabilities. Moreover, a key benefit is the ability to centralize our commercial communications on a single platform. The customer service team guided me through the necessary steps to facilitate this transition. Additionally, managing Cisco’s collaboration features for calling, meetings, and messaging in Webex—a widely used video conferencing and collaboration tool—was straightforward. Review collected by and hosted on G2.com.
The primary drawback of Webex Calling is its relatively high cost. However, in terms of functionality, it performs well, and we’ve seamlessly integrated it into our workflow Review collected by and hosted on G2.com.
